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Mather Marshall reviews in Stevenage, Hatfield and Knebworth

4.5

★★★★★ Excellent

581 reviews across 3 offices and 4 platforms

www.mathermarshall.com

Mather Marshall has three offices, in Stevenage, Hatfield and Knebworth (Hertfordshire). Together they have 581 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.3 / 5

418

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

31

Reviews on Facebook

All 3 offices

View Agents logo

4.9 / 5

129

Reviews on View Agents

All 3 offices

Trustpilot logo

3

Reviews on Trustpilot

All 3 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Mather Marshall's three offices, most reviewed first. Each has its own page.

Latest reviews from every Mather Marshall office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I recently had the pleasure of working with their excellent and helpful team, who assisted me every step of the way in renting my dream house. I cannot say enough good things about Mather Estates Agency. From the moment I walked in the door, I was greeted with a warm smile and a genuine willingness to help. One person in particular who stood out was Hayley. She was always available to answer any questions I had, no matter how big or small. Her patience and knowledge made the whole experience stress-free.

Ahmed · 27 July 2024 · Mather Marshall Stevenage

5/5

Google

Mather Estates have been extremely helpful and have ensured the transaction went smoothly! Excellent service, very responsive and knowledgeable towards the process. Thank you Hayley!

C · 27 June 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Brilliant feedback, thank you so much!

5/5

Google

Danielle and Wills are a professional team indeed. Whilst I don’t live at the address they made an effort to check on my property for my piece of mind whilst the sale was going through the motion.

Susan · 27 June 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Hi Susan, Thank you for the feedback, we're glad to have helped.

5/5

Google

Lovely experience, prompt feedback, accomodating, always informed. I like property file makes have real time access to all information about my tenancy and I can manage my payments well. Hailey kudos from the first time we met you have been amazing all the way

Ashie · 27 June 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Thank you for the feedback, it is much appreciated!

5/5

Google

Hayley Bridge was absolutely brilliant in supporting me and my husband. The whole process was really smooth and we felt that Hayley really took care of us. We have a very busy schedule and Hayley worked around our timetable which made everything really easy for us. I would definitely recommend Mather Estates to friends and family.

Tashnim · 27 June 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Such lovely words about Hayley! Thank you!

5/5

Google

I've viewed a couple properties with Mather and it's been a good experience so far. Lots of that has been down to Diane who is absolutely FAB at her job! She really takes her time during the viewings and you come out feeling like she's truly invested in helping you find a property that works for you. I've also had good experiences with those in the office itself (Will is super polite and helpful) and so no complaints whatsoever so far

Honey · 27 June 2024 · Mather Marshall Stevenage

5/5

Google

My family and I would like to thank you all for a very seamless and smooth process, and ofcourse for the "welcome to your new home gift" very lovely of you all. From the viewing, to the documentation and move, communication was top notch. We also appreciate all the little sticky notes. This was very thoughtful of you. We would definitely recommend this company 100% to friends and family. To Hayley, and everyone we dealt with , you're all amazing!!!

Nkechi · 27 June 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Wow, such lovely words thank you. We are so happy that we could help!

5/5

Google

Rating only, no written review.

Sandy · 28 May 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Thanks for the 5 stars!

5/5

Google

Hayley is indeed very helpful for us since the first time she assisted us.

Cherry · 28 May 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Hi Cherry Mae, thanks so much!

5/5

Google

Very approachable and helpful in many ways! Special mention to Hailey who helped me since day one. Highly recommended!

Keeshia · 28 May 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Brilliant! Thank you!

5/5

Google

Recently rented a property through Mather Estates, the whole process from start to finish went smoothly and I moved on the agreed date. The team were helpful throughout in guiding me through the process and documentation.

Mannyo1221 · 28 May 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

We're so glad that we could help!

4/5

Google

Ever since I contacted Mather estate about any issues they get back to me really quickly and effectively, I'm really happy in my flat and I can't thank Hayley and Emily enough for the continued support when ever I need it , they are a credit to your company. A really good team .

Daniel · 28 May 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Hi Daniel, Thank you for your feedback it is much appreciated.

5/5

Google

10/10 Renting Service. From first viewing the property that my partner and I have now moved into, every process has been easy and straightforward thanks to the Mather marshal team. The main person I have dealt with is “Hayley”, and she is brilliant at her job, made the pre tenancy process so straight forward, would update us via email and phone along the way. They use property file which is a handy place to raise maintenance issues and where all documents are kept. All other staff such as emilee and daisy have been amazing too. I’m sure everything will be fine during the tenancy as well :)

Sheldon · 28 May 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Hi Sheldon, Thanks so much for the kind words, especially about our team!

5/5

Google

Mather Marshall have been nothing but superb throughout the whole time I have been a tenant in one of their properties. The initial stages of getting me into the house I chose to apply for, Hayely made it extremely easy, and managed to complete the process within a few weeks maximum, which was brilliant given the situation and process. Since then they have provided the best customer service, always provided assistance with issues that arose, and are very friendly and approachable. I would highly recommend Mather Marshall to anyone looking to move into a new property.

Gav · 28 May 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Your review is much appreciated and great feedback for the team, thank you!

5/5

Google

Rating only, no written review.

Clinz · 28 April 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Thank you for 5 stars!

1/5

Google

Rating only, no written review.

Martyn · 28 April 2024 · Mather Marshall Stevenage

Agent replied

Dear Martyn We have read your review, and whilst we accept everyone is entitled to their own opinion, we do not believe your account accurately reflects this tenancy. If you would like to discuss this, please feel free to contact us directly. However, the landlord spent a considerable amount of money on maintenance, trying to ensure condensation within the property was kept to a minimum during your tenancy. The property is a 1900 solid brick property, so the nature of its construction can cause issues if the property is not heated and ventilated correctly. The landlord of the property has installed a constant airflow condensation fan, had the exterior walls repointed, additional air bricks installed, and had at least two professional surveys undertaken to see if the condensation issue could be improved. Both reports detailed that all necessary work had been completed. However, condensation is often caused predominantly by the way we live in premises. At the conclusion of your tenancy, your landlord has also agreed to release the entire holding deposit back to you despite the independent report recommending some area of tenant responsibility. As mentioned above, please feel free to contact us to discuss as review sites are not appropriate for these issues bit; we felt it important to put a balance opinion forward concerning your landlord's efforts.

1/5

Google

Rating only, no written review.

Grace · 29 March 2024 · Mather Marshall Stevenage

Agent replied

Thank you Grace!

5/5

Google

I have bought two properties through Mather Estates, and the lettings side of the business manage one of my properties. I wouldn't consider using anyone else. Everything is seamless with them and they tick all the correct legal boxes. As a landlord, I have peace of mind with no aggravation. Emilee in particular stands out as someone who is motivated and on top of every situation. A pleasure to deal with. I wholeheartedly recommend Mather Estates as they are very professional and down to earth. The service is of a very high standard indeed. No nonsense and no gimmicks. A well deserved five stars from me.

Mounia · 29 March 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Thank you for such nice words Mounia!

5/5

Google

Emilee from Mather Marshall is fantastic! Quick to respond to any problems regarding our rental. Thank you.

Nicholas · 20 March 2024 · Mather Marshall Stevenage

Agent replied · 26 August 2024

Thank you Nicholas!

5/5

Google

Emily is so friendly and always smiling, when I speak with her on the phone she comes across with so much energy and passion she is very helpful and efficient.

Billie · 17 March 2024 · Mather Marshall Stevenage

Agent replied · 24 March 2024

Thank you for your lovely comments. We as a company strive to provide the service clients expect and really appreciate people finding the time to praise the work we do. Emilee is a breath of fresh air in the office and a very valuable member of the team. Thank you for finding the time to comment Regards Paul Mather

5/5

Google

Emily and all the team at Mather Marshall have been nothing but amazing they are always there to listen and very professional throughout - would defo recommend.

Bradley · 17 March 2024 · Mather Marshall Stevenage

Agent replied · 24 March 2024

Hi Bradley Thank you for your kind words it is much appreciated. May i take this opportunity also to thank you for the great work you carry out for Mather Estates in a timely and professional way. Regards Paul Mather

5/5

Google

Viewed a house with Will Lovelock in Knebworth and, although we decided not to proceed with the house, it was clear that Will was an incredibly competent agent who left no delay in finding any additional property information we asked about.

Farid · 17 March 2024 · Mather Marshall Stevenage

Agent replied · 24 March 2024

Hi Farid Thank you for taking the time to comment on the service you received from WIll, it is good to know we deliver the service we strive to achieve Regards Paul Mather

5/5

Google

I recently had the pleasure of being shown a property by Will, and I must express my utmost appreciation for the outstanding service provided. Will exhibited professionalism, knowledge, and genuine care that made the entire experience seamless and enjoyable.

Stephane · 17 March 2024 · Mather Marshall Stevenage

Agent replied · 24 March 2024

Hi Stephane Thank you for your comments regarding Will our newest member of staff. Feedback such as yours is great to hear and also helps with the personal development of staff. Kind regards Regards Paul Mather

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Mather Marshall

How many reviews does Mather Marshall have?

Mather Marshall has 581 reviews across its three offices, rated 4.5 out of 5 overall: 418 on Google, 31 on Facebook, 129 on View Agents, 3 on Trustpilot.

Which Mather Marshall office has the most reviews?

Stevenage has the most, with 307 reviews rated 4.3 out of 5, followed by Hatfield with 148.

Where are the Mather Marshall offices?

The three Mather Marshall offices, by town:

  • Hatfield: 27 Market Place, Hatfield, Hertfordshire, AL10 0LJ
  • Knebworth: 132 London Road, Knebworth, Hertfordshire, SG3 6EY
  • Stevenage: 129 High Street, Old Town, Stevenage, Hertfordshire, SG1 3HS
What do sellers say about Mather Marshall?

45 reviews from sellers, rated 4.9 out of 5 on average. For example, Mark wrote: "Darren is The Best Estate Agent in Knebworth!!  he sold our house in a week to the second person that viewed it, the marketing was spot on and a cut above the ..."

What do buyers say about Mather Marshall?

38 reviews from buyers, rated 4.9 out of 5 on average. For example, Joanne wrote: "We recently purchased a house and Darren went above and beyond to help us during this time. Open honest communication in a timely manner with regular updates as ..."

What do tenants say about Mather Marshall?

3 reviews from tenants, rated 3.7 out of 5 on average. For example, Megan wrote: "I have been looking for a property and been shocked by the awful 'beside' manner of some of the letting agents. Thankfully after finding a property I liked ..."

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