Trusted Agent profile · Greater London and Hertfordshire
Verified
★★★★★
215 reviews from tenants across 13 offices
215 reviews of Martyn Gerrard come from tenants, rated 4.9 out of 5 on average, across 13 offices in Muswell Hill, Finchley Central, Crouch End and 9 more.
215 reviews from tenants, newest first, with the office each one is about.
5/5
View AgentsReliable, helpful and the beat agent we've dealt with
Chris has been really reliable and communicative at every stage of the lettings process. He was sensitive that this could be stressful for us and nothing was too much trouble for him. I'm very grateful that Chris has made this process so quick and easy so we can settle into our new home.
5/5
View AgentsChris went well above expectations
Chris was a fantastic help in finding us our ideal flat. Especially impressed with him giving us a second viewing on his day off! something you wont find with many letting agents. Would certainly deal with again. Thanks for you help Chris!
5/5
View AgentsLaurence gives letting agents a good name
I recently dealt with Laurence while arranging rental of a four bedroom property in Whetstone and found him to be exceptionally professional and easy to deal with. Laurence always made the time to speak and answer any of my questions as needed. He always followed through with anything he promised and maintained a friendly, polite and efficient approach even when he was busy and some difficulties arose during the negotiation. I really appreciated everything he did to move things forward and make the process so easy.
5/5
View AgentsExcellent Agent
Rose is really a standout agent. She is far more responsive, timely and helpful than other agents and we often turn to her to get results when we are met with unresponsiveness from others. Extremely helpful, professional and prompt.
5/5
View AgentsExcellent communicator, very helpful
Vanessa has been managing our property for the past year. She is a great communicator, always helpful and extremely quick and easy to deal with.
5/5
View AgentsGreat Job!
Chris went above and beyond my expectations of an agent. He was friendly, always getting back to me on time, helpful with answering all of my questions, and very trustworthy. Thanks Chris for helping with the process of securing my family a wonderful home.
5/5
View AgentsRose is a STAR!
I had a very little time to turn my contract around and I would have not done it without Rose. She was super-efficient, really helpful and understanding. I cannot explain how grateful I am!
5/5
View AgentsGoes the extra mile
Lavinia was extremely helpful for myself and my partner in finding a flat. She completed the whole negotiation in 2 days and got us the flat that we wanted at a good price. Thanks Lavinia !
5/5
View AgentsLike having a friend as your agent
Chris was honest, open and super communicative. He kept me informed all the way through the process and via text which was really convenient for me while I was at work. He was friendly and open and it really felt like he wanted the best for me. When we got the flat I didn't know who was more excited him or me! I would definitely recommend him
5/5
View AgentsFairy godfather and keeper of my sanity!
Quite simply, without Chris, my boyfriend and I would actually be homeless. He went absolutely above and beyond in helping us secure our first home together. We had daily contact with him (even out of hours), he helped keep us calm when we were panicked, and ultimately worked incredibly hard to get us to where we are now. I am so grateful to Chris for all his hard work, compassion and understanding, and cannot recommend him enough to others who are searching for properties in N2 and N10.
5/5
View AgentsAn agent you can trust
I would like to thank Chris for his excellent customer-friendly service and his support in finding us our new home. Very approachable and personable he listened to our needs and tried to accommodate us in the best possible way. Highly recommended!
5/5
View AgentsVery Caring Personalised Service
Rating only, no written review.
5/5
View AgentsFantastic agency and staff
Overall Martyn Gerrard was an incredibly organized and professional letting agency. Specifically, Christian Ramos was an amazing aid to the entire process of securing a flat and an incredibly nice guy. I would highly recommend working with him and the Martyn Gerrard team.
5/5
View AgentsThank you Lavinia
I cannot rate Lavinia highly enough! She has been a pleasure to deal with on my new home and made the entire process 100% less stressful than it could have been. She's incredibly professional and knowledgable. I will be recommending her to any friends looking for new houses.
5/5
View AgentsVery Satisfied!!!
Chris was one of the best agent I have ever worked with. He was very friendly and always happy to answer any questions I had about the house. Also, I am very impressed by how quickly me and my partner managed to secure the house due to Chris' quick and effective work. Thanks very much Chris for all your help!
5/5
View Agentssimple fair renting flat
Mr Andrew Eleftheriou MARLA helped me to rent a flat. He is positive person to communicateand mediating well.. i can honestly recommend Martyn Gerrard North Finchley/Whetstone office to my friends.
5/5
View AgentsA great service
Andrew was very helpful during our search for a place to rent and dealt with things professionally
5/5
View AgentsGreat Customer Service
I'd like to compliment Ellena for the excellent customer service, she has always been extremely helpful and quick to respond to any issues we have had with the house we rent. I have always been pleased with the service I receive at your head office officers last year. However, Ms. Ellena’s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Ellena is really assets for your company, all the best for her future. Nishantha
5/5
View AgentsA brilliant encounter
I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend had visited). In both of these instance, Lavinia was very helpful, courteous, and kind. It was a great pleasure to be assisted by her and I cant recommend her enough if you deal with Martin Gerrard's.
Thank you for your feedback!
5/5
View AgentsFantastic agent
Lavinia has been very helpful throughout the process. Despite her busy schedule, she is always quick to respond. Thank you Lavinia :)
Thanks Petra, was lovely dealing with you!
5/5
View AgentsProfessional Service
Great doing business with Andrew. He was responsive and professional. A real pleasure to have as an agent!
5/5
View AgentsExtremely helpful and efficient
Ellena was extremely helpful and very quick to respond to our messages. She was very efficient in getting one particular incident sorted out (the replacement of an old washing machine), which required communications with various contractors as well as with the landlord. Overall we are extremely satisfied with the level of service provided by Ellena.
5/5
View AgentsAlways there when we need her
Ellena has been our point of contact at Martyn Gerrard for quite some time now. She has always been extremely helpful and quick to respond to any issues we have had with the house we rent. As tenants with a landlord who lives abroad it is important for us to be able to solve problems quickly and with the minimum of fuss. Ellena not only liaises well with the owner but always takes us and our working lives into consideration too. She was very thorough during our recent inspection and immediately arranged for a glazier to come in and repair a broken rubber seal on a window. This is the first house we have rented in London that is managed by a property management agency, and I have to say that this has made the whole renting process a lot easier! Thank you to Ellena!
5/5
View AgentsLavinia and Martyn Gerrard have made my renting experience super easy
This has been my first time renting on my own, so I wasn't sure how all this process works. Lavinia has been resourceful and very helpful all way through the renting experience, and she is super friendly as well!!
Thank you Raquel for your feedback!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
215 reviews from tenants across 13 offices, rated 4.9 out of 5 on average. For example, Ella wrote: "I had to leave my Flat within 3 weeks and was desperate to find something nice in my area. Eva constantly called me with suggestions and even set up a meeting ..."
