Ludlowthompson estate agents in London

★★★★★ 5/5

Google

Fabian and Jo helped me find a flat and complete all the paperwork within 72 hours. I was very stressed about moving down from Manchester in a short window of time however they went above and beyond to ensure the process was very smooth. Fabian in fact met me on a Sunday to give me the keys personally. He also helped me move in for 3 hours! These guys clearly work very hard for their clients and customers to ensure that everything goes well. I was very impressed with the level of professionalism, efficiency and helpfulness of everyone I dealt with. Thanks again, Mustafa

Mustafa · 26 June 2014 · Ludlowthompson Docklands

★★★★★ 2/5

Google

I am beyond dissapointed with The whole staff in there , they are all very unprofessional and very unpolite. I don't suggest to anyone to use their service.

Arthur · 2 April 2014 · Ludlowthompson Kennington/Oval

★★★★★ 1/5

Google

They seem like a standard agency when you first talk to them but you will soon realise that this is all sales talk. In the 18 months I have rented through them I have only had troubles with them. They never managed to get things fixed in the flat (multiple things amongst others damp), when they returned the deposit they never told me what they charged for even when I requested a breakdown. Whenever I called to talk to them they always promised to fix or sort out things within a week but never did on any occasion - every time it was all sales talk no action! I will never use these guys again even if they have the most amazing flat!

E · 15 March 2014 · Ludlowthompson Finsbury Park

★★★★★ 5/5

Google

I recently saw 2 properties in Nunhead thro Thomas Sergeant. I interacted with many estate agents before, but Thomas stands out as one of the best,. He is very , knowledgeable, very prompt and punctual . He is very courteous and it's a pleasure to deal with him

Venkataramana · 24 February 2014 · Ludlowthompson Lewisham / Greenwich

★★★★★ 1/5

Google

My experience was very poor, customer service was practically non existent, would not recommend to use them or use them myself again. They were never able to assist with any problems relating to the flat, 1 month later still waiting for deposit to be returned despite a good check out report. Overall expensive administration fees, no one returns calls, and if you run into difficulty with the Landlord your basically on your own, use them at your own perril. 08/2013

Annemarie · 24 February 2014 · Ludlowthompson Lewisham / Greenwich

★★★★★ 5/5

Google

Quick process and friendly staff

Chris · 24 February 2014 · Ludlowthompson Dulwich

★★★★★ 5/5

Google

I have let two properties through these guys in the last 8 months and they have been fantastic. Punctual, committed, professional and helpful at all times, would recommend them unreservedly. In particular, Vinh Dallemagne and Stephen Graham are an asset to the organisation.

Raj · 24 February 2014 · Ludlowthompson Dulwich

★★★★★ 4/5

Google

Vinh at Ludlowthomspon has been understanding from the beginning of our search what we wanted and what we expected from our future flat. He has only shown us properties that matched our description making our quest for the perfect flat easier. He has always been very efficient in getting back to us and dealing with the landlord before and after our offer was accepted. Our overall experience was made nicer by his serious and reliable attitude.

Fabien · 24 February 2014 · Ludlowthompson Dulwich

★★★★★ 5/5

Google

I was contacted by Stephen Graham to discuss renewing the tenancy agreement with my corporate tenants. We discussed the current rental value of the property and what my bottom line would be in terms of negotiating an increase. Stephen's suggestion of going in at a slightly higher figure proved to be correct as he was successful at the first attempt in obtaining an increase from the tenant. I was very pleased with the service provided and the speed in which this matter was resolved. Thanks once again.

Leanora · 24 February 2014 · Ludlowthompson Dulwich

★★★★★ 5/5

Google

Stephen Graham and the lettings team were 1st class in helping me let my apartment. Friendly, efficient and proactive from the get-go, without being smarmy or pushy as some estate agents can be. They literally ran rings around a competitor.I recommend them highly.

Leo · 24 February 2014 · Ludlowthompson Dulwich

★★★★★ 5/5

Google

By far the best estate agent's I dealt with. Always ready to answer the phone, prompt, straightforward and dealt with me like I was a human being rather than a potential cash cow. Built a rapport with some of the agents who did their best to let me know about any potential property as soon as was possible. Highly recommended.

Lucian · 24 February 2014 · Ludlowthompson Dulwich

★★★★★ 5/5

Google

As a tenant, I've dealt with many real estate agents in my time but this has been my best experience by far. I dealt mostly with Kirsty and Bilal: they were both extremely professional, helpful and always pleasant. Very happy with the level of service.

Tim · 24 February 2014 · Ludlowthompson Kennington/Oval

★★★★★ 5/5

Google

Stephen Graham and the lettings team were 1st class in helping me let my apartment. Friendly, efficient and proactive from the get-go, without being smarmy or pushy as some estate agents can be. They literally ran rings around a competitor.I recommend them highly.

Leo · 28 August 2013 · Ludlowthompson Dulwich

★★★★★ 5/5

Google

Dealing with ludlowthompson has been an amazing experience, Richard kadua and Jack Hamilton have great knowledge of the local area and work as a very good team. Would recommend them to people to use ludlowthompson Acton, as it has been amazing experience.

Charlotte · 1 August 2013 · Ludlowthompson Acton

★★★★★ 5/5

Google

If I were writing this review a couple of weeks ago, I would not have rated them so highly. However, when I was concerned about an issue, our new agent Lois Connellan has been outstanding. She has provided some of the best customer service I have received in the UK from any outlet. Unlike my prior experience with Jacksons Estate Agents who typically ignore or respond slowly to any issue, LudlowThompson has been very prompt on any issues that have occured in our managed flat. I would definitely suggest using this agency as it has been the best experience I have had with any agent thus far.

Scott · 26 June 2013 · Ludlowthompson Docklands

★★★★★ 5/5

Google

The whole experience was really good. Fabien, the agent I spoke with during all the process was really friendly and always reply all my 100 questions quick and providing me with the info I was looking for. I showed my interest in the flat almost 3 month before it was available but everything when smooth and all the `paperwork was done quick and without any problem whatsoever I just moved into my new flat last weekend and I'm very happy to have chosen this agency as everything has been perfect so I’d recommend it to anyone

Javier · 26 June 2013 · Ludlowthompson Docklands

★★★★★ 5/5

Google

Would highly recommend, all questions were answered quickly and the process explained fully. 10 days between viewing house to moving in, couldn't have been a more seamless process, Thankyou Our agent: Jibby Philip

Holly · 22 June 2013 · Ludlowthompson Kennington/Oval

★★★★★ 5/5

Google

Excellent - I've been abroad for over 4 years. I have had only one week where my property has been vacant. They have managed and let it all and have been easy to get hold of. Kirsty Eke is the agent to have! Fast to act in times of crisis -with plumbing, boilers breaking, etc. She has been fab

Bon · 22 June 2013 · Ludlowthompson Kennington/Oval

★★★★★ 5/5

Google

Fantastic service. Really good. My property manager Kirsty is always super helpful and friendly. It's great to feel that you can rely on your property manager to keep you up to date on any issues regarding the property, and of course get such a speedy to response to any questions you have. Thoroughly recommended! Amanda

Amanda · 22 June 2013 · Ludlowthompson Kennington/Oval

★★★★★ 5/5

Google

Have just completed a let with Michael Rourke and Daniel Leigh from Ludlow and it was all very quick and painless - both had excellent and professional customer service skills. Would definitely use again and recommend!

Simon · 24 February 2013 · Ludlowthompson Dulwich

★★★★★ 4/5

Google

Barrie was very helpful in getting our rent negotiated for us when the lease came up for renewal.

Kye · 24 February 2013 · Ludlowthompson Kennington/Oval

★★★★★ 5/5

Google

Have just rented another property with them. Was dealing with Shamsul and Jibby there. Very professional, quick and easy to deal with. Unlike some other agencies will always call you back and get everything done quick and professional. Will recommend to everyone!

Skyline · 24 February 2013 · Ludlowthompson Kennington/Oval

★★★★★ 5/5

Google

A great experience - I rented a flat off them a year ago and had a very easy time securing the flat. There are no hidden or inflated charges and the staff and Property Manager team are brilliant (Kirsty Eke especially!). Their 'My Account space on their website is useful to keep all relevant documents safe.

Rob · 24 February 2013 · Ludlowthompson Kennington/Oval

★★★★★ 5/5

Google

We were very impressed with the service provided to us by Harriett of the Islington office. She did a very good job of finding out what we were looking for and showing us everything relevant as soon as possible. She was friendly and efficient and we'd recommend her to anyone looking to let in Islington.

Anthony · 14 January 2013 · Ludlowthompson Finsbury Park