5/5
GoogleWe are happy with LUDLOWTHOMPSON state agent. Chandra our agent work very hard for us,my family and we experienced positive result. Thank you.
Trusted Agent profile
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Ludlowthompson estate agents in London
★★★★★
3,465 reviews across 8 offices and 1 platform
Ludlowthompson has eight offices, all in London. Together they have 3,465 reviews on 1 platform, rated 4.7 out of 5 overall.
Our offices
Ludlowthompson's eight offices, most reviewed first. Each has its own page.
- Ludlowthompson Kennington/Oval4-6 Clapham Road, SW9 0JG870 reviews · 870 on Google (4.7)32 in the last 90 days
- Ludlowthompson Finsbury Park8 Blackstock Road, N4 2DL712 reviews · 712 on Google (4.7)6 in the last 90 days
- Ludlowthompson Docklands3 - 5 Dock Street, E1 8JN594 reviews · 594 on Google (4.7)6 in the last 90 days
- Ludlowthompson Tooting62 Tooting High Street, SW17 0RN500 reviews · 500 on Google (4.6)5 in the last 90 days
- Ludlowthompson Dulwich81-83 Lordship Lane, SE22 8EP402 reviews · 402 on Google (4.7)6 in the last 90 days
- Ludlowthompson Lewisham / Greenwich258 Lewisham High Street, SE13 7LB264 reviews · 264 on Google (4.6)0 in the last 90 days
- Ludlowthompson Acton172 High Street, W3 9NN101 reviews · 101 on Google (4.2)0 in the last 90 days
- Ludlowthompson Kilburn/ West Hampstead381 Kilburn High Road, NW6 7QE23 reviews · 23 on Google (4.4)0 in the last 90 days
Reviews on Google
Showing 3,464 reviews on Google only. Show every review
Google5/5
GoogleIn all honesty, I am extremely grateful and satisfied with your service. David was very helpful and handled everything very professionally, stayed behind his working hours mostly for us to finish our paperwork on time. If it wasnt for the service nothing would be possible. You are awesome. HIGHLY RECOMMENDED!!
5/5
GoogleI had a wonderful experience. The team was very professional and provided with a quick turnaround as I needed to move in with a short notice. Definitely would rate them very high and would recommend.
1/5
GoogleRating only, no written review.
Agent replied
Dear Yi Ling Wo, we are so sorry you felt the need to leave a one star rating of our service. We would like to learn more about your specific situation and make things right. If you wouldn't mind emailing our Customer Services department on customerservices@ludlowthompson.com at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your confidence.
5/5
GoogleRating only, no written review.
4/5
GoogleStephen was very professional and a pleasure to interact with.
5/5
GoogleFriendly and organised, didn’t end up taking a property from them but they were very professional on viewings.
5/5
Googlehannah in lettings was very good
5/5
GoogleBuying my first home was made so easy by the Dulwich team. Special thanks to Jonathan for all his help!
5/5
GoogleSpoke to a lovely woman on the phone, very kind and helpful
5/5
GoogleI dealt with Jonathan and found him incredibly helpful, knowledgeable and professional. A 5 star experience.
5/5
GoogleI recently moved into a flat on Lordship Lane. I was helped with the whole process by Hannah Bick. She was very informative and helpful and was always quick to respond to any issues I had. The whole process was made easy by herself and the company.
5/5
GoogleHad a fantastic experience with Alice Deyermond. She was very clear and helped us through what could have been a very stressful experience without her. Cheers Alice!
5/5
GoogleCool professional and patient always maintaining clear reassuring communications during a fairly protracted negotiation to secure sale and exchange.
1/5
GoogleExcellent at taking money but incredibly poor at responding to queries or delivering decent service. Just the other day "Leo", one of the phone line workers, took 20 minutes to find the number for head office by which point it had closed. I urge you to avoid them at all costs...
Agent replied
Dear Mr Dubb, Thank you for taking the time to give your feedback on the service you received from us. At ludlowthompson we pride ourselves on our customer service so it is always extremely disappointing to hear that a customer's expectations have not been met and we are very sorry that you have found cause to complain. We would really appreciate if you could please address your concerns in an email to our Customer Services department at customerservices@ludlowthompson.com so that we can address your concerns. Kind regards, The ludlowthompson Team
5/5
GoogleGreat service, with well informed members of the team like Jack McGinn always going the extra mile.
5/5
GoogleI have just done exchange and really thanks for the help of Jack McGinn. He was really patient and thoughtful during the entire process.
5/5
GoogleGreat service from a great team. Alex has been a fantastic throughout my search. Helped me from start to finish. A terrific negotiator in a fantastic team.
5/5
GoogleOur agent Hannah helped us from the start until we move in to our new flat. She is very nice and friendly. 5 stars for the great service
4/5
GoogleLaura was really friendly and kept me updated as to what time to expect her at viewings. Very professional young lady and also very honest with her answers, which is very rare in the industry. I appreciate the effort she made.
5/5
GoogleWe had a smooth moving experience, all managed by Hannah. I found her great to deal with, really attentive to our needs and prompt with her communication. Thank you!
5/5
GoogleI would like to thank Hannah for being so patient with us right from the start. She explained everything clearly and was very willing to answer all our questions. Thank you for helping us settle down in London!
5/5
GoogleI just bought my first property through Ludlowthompson -Dulwich and I had the best experience throughout! Very pleased with them, in particular Gerard, who was the person I dealt with. He is professional, yet personal and friendly. He was very helpful, from viewings to completion. Best estate agents! Thanks for your help.
5/5
GoogleHannah helped us every step of the way with our latest rental property. Arranging viewings, negotiating with the landlord and completing documentation was all made very straightforward with Hannah's help. The best experience we've had with moving.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Ludlowthompson
Which Ludlowthompson office has the most reviews?
Kennington/Oval has the most, with 870 reviews rated 4.7 out of 5, followed by Finsbury Park with 712.
Where are the Ludlowthompson offices?
The eight Ludlowthompson offices, by town:
- Acton: 172 High Street, London, W3 9NN
- Docklands: 3 - 5 Dock Street, London, E1 8JN
- Dulwich: 81-83 Lordship Lane, London, SE22 8EP
- Finsbury Park: 8 Blackstock Road, London, N4 2DL
- Kennington/Oval: 4-6 Clapham Road, London, SW9 0JG
- Kilburn/ West Hampstead: 381 Kilburn High Road, London, NW6 7QE
- Lewisham / Greenwich: 258 Lewisham High Street, London, SE13 7LB
- Tooting: 62 Tooting High Street, London, SW17 0RN
Has Ludlowthompson won any awards?
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and London won Trusted Agent.
