Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 3/5
TrustpilotUnfortunately
Unfortunately, the repair could not be done as the engineer sent was for external and my fault was internal. The engineer, however, was polite and patient and understanding. He said he would forward the details of requirements. It took months to get this far.
Caroline · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Caroline,Thank you so much for your review.We're very sorry the issue was left unresolved, and we apologise profusely for the misunderstanding when raising the repair for you.We've investigated this matter further and our contractor has indeed reported back their findings to us, and they've confirmed the issue is caused by a communal related problem.With this in mind Caroline, we advise you to contact your managing agent as they're responsible for all communal repairs and we're sure they'll be more than happy to help you in resolving this matter for you.We sincerely hope this helps but we're here for you should there be anything else we can do, and you’re more than welcome to reach out to us by email at lqdirect@lqgroup.org.uk where it’ll be our utmost pleasure to help.Many ThanksCustomer Service Team
★★★★★ 1/5
TrustpilotL&q gone downhill/slack
Stop taking on new development for shared ownership or private sector and deal with long term tenants issues s
Selina · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Selina,Thank you so much for leaving us a review.Although you appear unhappy your feedback is still important to us and we're extremely sorry to learn we've failed to meet your expectations.We're deeply saddened by your comment too as all our properties are equally important to us so it's naturally concerning for us to learn some issues are potentially being left unresolved.If, however there's anything specifically you would like our help with, we'd very much love to hear from you and work with you in finding a resolution.To help us make it possible we kindly invite you to email the details to us at lqdirect@lqgroup.org.uk (with 'Trustpilot' as your email subject) where our dedicated team will gladly help with your enquiries.Many ThanksCustomer Service Team
★★★★★ 4/5
TrustpilotOverall good experience
It took a while on the phone to get the repair raised, but once it was booked the plumber arrived on time and resolved the problem.
Peter · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Peter,Thank you for rating your recent experience with 4-stars!Apologies for the difficulties reaching us by phone, we appreciate during busier periods the waiting time can be quite a while and we sincerely hope it didn't cause too much of an inconvenience.It’s also lovely and reassuring to hear our plumber was punctual and most importantly the repair was completed for you.We really do appreciate you sharing this with us and we’re looking forward to helping you again….hopefully sometime soon😊Many ThanksCustomer Service Team
★★★★★ 5/5
TrustpilotExcellent carpenter
I found the carpenter Caron polite, professional and very skilled. I was very impressed by the work he carried out in my kitchen. I would certainly be happy to have him back. Great job!
Peter · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Peter,Thank you so much for your fabulous review!Your praises for Caron mean the world to us and we're chuffed to hear he's doing an amazing job in delivering a great service.If of course there's anything further you need help with, please let us know and you never know Caron may return 😀Many thanks again!Customer Service Team
★★★★★ 5/5
TrustpilotManaged to get a very quick appointment…
Managed to get a very quick appointment on this occasion.Good job fitting my window handle.
Friend · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Friend of Ted,Thank you so much for your 5-star review!We're so grateful you've taken the time to let us know how your appointment went for you and it certainly sounds like everything went perfectly which is wonderful to hear.Your feedback is so important to us so thank you once again sharing your experience with us,We hope to be of assistance to you again soon😊Many ThanksCustomer Service Team
★★★★★ 2/5
TrustpilotBOILER REPAIR
Unfortunately the boiler is very old and is coming towards the end of its life. Swale Heating engineers came promptly but due to its age it needed more and more parts fitted to get it working properly. The resident of the home who is her 90’s had to put up with no heating and then no hot water, while the engineers had to leave and source new parts which overall took just under three weeks to complete. The swale engineers did there upmost best to leave either the heating or hot water on between there visits. The last engineer managed to complete the work and everything seems to be working okay at the moment. The Swale engineers were very helpful on each visit and we’re sorry they were unable to complete the work due to the worn out parts.
Dianne · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Dianne,Thank you so much for your feedback and for sharing your experience with our contractors at Swale Heating.Firstly, we sincerely apologise for the delay in completing the boiler repair, we appreciate this would be a worry and we can imagine the whole experience to be frustrating as well.We're pleased the engineers done their utmost to provide a temporary fix and we hoped to think our residents was also provided with temporary heaters which our contactor is also obliged to do.It's great to hear the boiler repairs have finally been completed after the long wait and our residents heating and hot water has since been restored, but rest assured we've taken onboard your feedback as it helps us to understand when things aren't going so well and where a more improved service would be welcomed.In the meantime, if we can be of further help and assistance, please let us know and it'll be our utmost pleasure to do our best for you.Contact with us is welcome through any channel or by email at lqdirect@lqgroup.org.uk and we kindly request 'Trustpilot' is mentioned in the subject line of your email too.Many ThanksCustomer Service Team
★★★★★ 4/5
TrustpilotCan not fault the repair the operative…
Can not fault the repair the operative was very friendly and done a very good job fixing my wooden fence he also had to make a wooden gate which he done an excellent job , considering the weather was awful that day , sadly the waiting time to get repairs done is far too long , but in this case they were able to bring the repair forward, Most of the customer service advisors you speak to are very friendly and helpful, and this time the repair went very smoothly from start to finish, so I’ve given L&Q 4 stars only this one time based simply on this one repair
Sue · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Sue,Thank you very much for your review!We absolutely value your feedback and most importantly we’re thrilled you’ve had a good experience.It makes us happy to know our Customer Service Advisors are delivering a friendly and helpful service, and the operative also done a great job in repairing the fence and gate for you. Your feedback certainly helps us to understand of the excellent work our maintenance team are doing whilst in our residents home too so we can’t thank you enough for sharing your experience with us.This is the kind of service we always strive to deliver, and we’ll be sure to continue working hard to deliver the same level of service again.Many thanks again Sue, we truly value your review 😊Customer Service Team
★★★★★ 5/5
TrustpilotGreat housing association
Lisa · 8 April 2024 · LQ Sidcup
Agent replied · 11 June 2024
Hi Lisa,Thank you so much for your awesome review! 😀Your feedback has certainly made our day and we're over the moon you’ve rated us with the full 5-stars too.Many thanks again for sharing your thoughts with us, it's greatly appreciated and we're looking forward to helping you again soon.Customer Service Team
★★★★★ 1/5
TrustpilotAnother day I'm working from home and…
Another day I'm working from home and pay taxes that help for this unemployed man to live under me... while I have to listen to the people he lets in and out of his home every day to use this facilities ...with no regard for the rest of us when they're slamming doors dragging furniture walking across his hard floor heavily and the rest! Don't believe me ..check your CCTV cameras that you're charging me weekly for and as of 01 April.. an extra almost £16 a week!!Another day our main front door.... the same one that London and Quadrant hasn't replaced in over 22 years ...is being left unlocked..... probably by the people he is letting go in and out of this building and in and out of his flat using his facilities when we've had attempted break ins here in the past... well hopefully it's his home that get broken into and if it's mine I'll be suing you London and Quadrant for breaching my home contents insurance agreement.... just like I've repeated to you about 20 times previously!
Blackbutterflai · 8 April 2024 · LQ London
★★★★★ 5/5
TrustpilotRepairs
Customer service repairs were very informative. However wasn’t that happy with outcome
Wendy · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Wendy,Thank you so much for your 5-star review!It's lovely to hear our Customer Service Team were very informative during your recent contact with us, but it saddens us to learn you're dissatisfied with the outcome which we can imagine would be disappointing for you.If there's anything more we can do to help, we'd very love to hear from you.We have a fabulous team here and you're welcome to contact us at any time by email at lqdirect@lqgroup.org.uk. It'll be most helpful for us as well if 'Trustpilot' is used as your email subject.Many ThanksCustomer Service Team
★★★★★ 1/5
TrustpilotL&Q, Creating places , (they mean GHETTOS) WE DONT WANT TO LIVE IN is their Moto, yeah , right ! !
HOW THE HELL HAVE THEY GOT 3 STARS!! THE LOWEST YOU CAN GIVE IS 1, THEY DESERVE NONE , AND THEY KNOW IT ~had the unfortunate luck of them being my landlords now for years, Beacon before them were much better. they reduce services, leave homes moldy and gardens overgrown and estates rough looking , yet they want to make money from their residents too, by fining residents for parking outside their homes, as they make a commission on every ticket their crooks at CPM give out to their residents. we are only allow resident parking, no visitors, so WE ARE NOT ALLOWED GUESTS IN THE EVENINGS OR WEEKENDS, AT ALL! NEVER / EVER/ NO EXCEPTION, Surely, that cant be legal, goes against human rights. they've given a GP on call a ticket, an AA Van and even went to ticket an ambulance last week ! all while the car park was empty! oh and not to mention if your car has snow covering it, theyll ticket you for not displaying ! L&Q have become a slum landlord , dont forget there is a Protest outside their london office some time over the next week, so lets get them back in the Guardian News as one of the UK's worst performing housing associations in the country. ! they are disgusting and its just getting worse. shame on you, SHAME!
Caroline · 8 April 2024 · LQ Sidcup
Agent replied · 11 June 2024
Hi Caroline,Thank you for leaving us a review and for taking the time to express your feelings of dissatisfaction with us.We certainly feel your dissatisfaction and we apologise profusely for the frustrating and disappointing experience you've had with the parking enforcement company.Unfortunately as CPM are a separate company, we highly recommend any complaints about their enforcement officers should be reported to the enforcement company directly. Full contact details can be found on the signs that are displayed within the restricted parking zone, alternatively we’re more than happy to help provide you with this information if need be.We appreciate this may become disappointing news for you, but if you do have any further questions you wish to raise with us, please let us know by email at lqdirect@lqgroup.org.uk (with 'Trustpilot' as your email subject) where we'll gladly help you with these.Furthermore, you're more than welcome to use the above contact details if we can be of further help with regards to the mould and communal issues/services as also mentioned in your review.Feel free to reach out to us at any time and it'll be our pleasure to help and assist with each of the issues that are causing concern.Many ThanksCustomer Service Team
★★★★★ 1/5
TrustpilotFailing Housing Association that uses vulnerable residents solely as a monetary income!
I have now been a tenant with L&Q since 2006. They have been my landlord in three different properties. The fist property was infested with mice and had mould and damp issues. The second property was a Victorian property that had issues with mould, damp and asbestos. The current property that I am in now is a new build property, that has issues with a structural defect that has caused an ongoing leak behind the structural walls, which has led to black mould growth as the affected walls are saturated with water.Within a year of my current tenancy I had made a formal complaint, which had not been taken seriously (as per usual, and I can say this due to my years of unpleasant experience with L&Q and their complaints handling) Once I had identified that L&Q were not going to fully resolve my issues within my current property and the negative impacts that it continued to have on my complex ill health issues, I had enlisted the assistance of solicitors in 2022. The case had been listed to be heard at the Royal Courts of Justice and at the last minute L&Q and their solicitors decided to make an out of court settlement.I had been decanted from my property to a hotel in October 2023 for what I had been initially advised would be for only 2 weeks, this ended up being for 8 weeks!On my return to the property I had been advised by my neighbour that they too were experiencing problems with the structural leak and that they too were taking L&Q to court. It so happens that L&Q settled out of court with them too.Having come back to my property in December 2023 and had only settled in for a month, the black mould and completely saturated walls had returned. L&Q sent contractors in once again to my property in March 2024, and I had been informed by them that they are still unable to locate where the leak is coming from within this nine-floor, 50 flats building. L&Q has been sending contractors in and out of my property since 2021 (for the past three years!) and have yet to carry out a through investigation within this new build to locate and remedy the leak, as it is within the structure of the walls within this building.My 18 year experience with L&Q has been abysmal to say the absolute least and I have kept all records of communication with them since the start of my tenancy in 2006, which amounts to 5 lever arch files, which is placed upon my bookshelf. I would suggest that all residents do the same, as there have been incidences that both L&Q and their contractors have been untruthful in the engagement that they have had with me, until I locate my proof. I would also suggest that you do not communicate with them over the phone and advise them (just as I do) that your preferred method of communication is via email. This way you can be honest with them (as I am) in letting them know that you wish to keep a paper trail of your interaction with them, in my case all my paperwork was readily available for my court trial bundle.At this present moment in time, my case is being referred back to court, as I had been decanted for 8 weeks and L&Q have still not remedied the leak within this new build, and my walls are saturated with water and the return of black mould has resurfaced.I had seen on here a review that had been left by Police Sgt and I agree with their comment wholeheartedly. I do believe that L&Q and their legal representative are very sinister and corrupt, especially in their approach with how they deal with their vulnerable tenants and I have evidential proof in writing to back this up.They have made sure to purposefully aggravate my emotional, physical and mental health and only truly care about receiving their rental income. They are not compassionate towards vulnerable peoples complex ill health needs and care very little if their property aggravates or causes a decline within their residents health.I believe that L&Qs practices needs to be investigated and they be put on special measures, just as a failing school would, under Ofsted.Just to reiterate, when engaging with L&Q make sure that they interact with you in email only, as verbal communication is not worth the paper that it is written on, as its not written on paper! This way you you will be able to keep a record of the name of the person, the date and time of communication, as this would automatically be on the email, it will save you writing it down too.... and not all calls that they say are recorded can be located.
CocoBlaze · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi CocBlaze,Thank you so much for taking the time to leave us a review and for sharing your experiences with us.We’re deeply sorry you’ve had a traumatic experience and we certainly sympathise with you for all the trouble you’ve been through.We’re also saddened to learn you felt the need to take your concerns further, but we truly understand your reasons for this, and we sincerely apologise if we didn’t meet your expectations and/or provide you with the help and support you would’ve liked from us.Although you’ve had an upsetting experience, we’d like you to know we still value and welcome your feedback as it certainly helps us to understand what went wrong as well as learning from your experiences so we can look at ways we can further improve the service we deliver.If of course there’s anything you wish to discuss with us, we’re always willing to help with any concerns you may have.Contact is always welcome through any channel of your choice or by emailing our dedicated team here at lqdirect@lqgroup.org.uk where we kindly advise ‘Trustpilot’ is used as your email subject on this occasion.Please feel free to reach out at anytime and it’ll be our pleasure to arrange contact with you.Many ThanksCustomer Service Team
★★★★★ 5/5
TrustpilotThe understanding that people matter
The understanding that people matter, your tenants matter. It’s lovely to hear that. I was asked lots of questions as a new tenant and given advise on services I would not have known about. This I found very useful.
LT · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi LT,Thank you so much for your amazing review! 😊We're thrilled to receive your 5-stars and most importantly we're so please you've had a helpful and useful experience.Many thanks for sharing this with us and we hope to be of assistance to you again soon.Customer Service
★★★★★ 1/5
TrustpilotRead all the negative reviews to find out
Go through all the negative reviews people say it all. Keep away
Zero · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Zero,Thank you so much for your review.We appreciate you taking the time to leave us some feedback and we're truly sorry to hear you feel this way.We'd like you to know we're always here for you and we're more than willing to help and discuss anything that may be concerning for you.Our amazing team here and reachable by email at lqdirect@lqgroup.org.uk. Feel free to drop us an email with 'Trustpilot' in the subject line where it'll be our utmost pleasure to help.Many ThanksCustomer Service Team
★★★★★ 1/5
TrustpilotAvoid L&Q at all costs - fundamental failures & lack of safety concern
Avoid L&Q at all costs. They are so so bad. I am currently living in one of L&Q's managed properties. The only consistant thing they do is increase prices. THey never listen to complaints and action any sort of resolution. Cleaning is far below par. L&Q's motto seems to be ''kick the can down the road" and "avoid helping residents at all costs". They have a complete lack of care for residents safety. We had issues with non-residents entering the building due to yet again another broken entry door (broken for months). These non-residents attempted to break into homes, stole packages, and intimidating residents, yet L&Q did little to nothing. We called the police, we contacted schools nearby to identify individuals, we had to kick people out. L&Q were very unhelpful and lacked any sort of empathy. In addition to this, these non-residents were going to the roof top, smoking weed in the stairwell, bringing food and throwing all over the walls and more. Yet, down to the imcompitence of L&Q to simply fix our entrace door to ensure residents safety. This is just one of the issues we have had with L&Q. Amid all their fundamental failures, they have the audacity to dramatically increase prices they levy onto the residents. These prices are far above inflation. The work carried out off the back of these are non-existant.
Resident · 8 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Resident,We welcome your review, and we thank you for bringing each of your concerns to our attention.We’re extremely sorry to learn of your dissatisfaction and we’re also saddened to hear there’s various issue that are causing concern. Furthermore, we apologise profusely if we haven’t previously provided you with the help and support you hoped to receive from us but we’d like you to know we’re always willing and open to discussing each of your concerns as well as working with you to find a resolution.With this in mind, please feel free to email the details to us and it’ll be our utmost pleasure to help and arrange contact with you,Our email address is lqdirect@lqgroup.org.uk and we kindly request ‘Trustpilot’ is used as your email subject when contacting us on this occasion.Many ThanksCustomer Service Team
★★★★★ 1/5
Trustpilotworst decision I’ve ever made
I really liked them originally, and I bought a new build where they were the free holder. The service charge doubled in just over two years, they cannot explain why prices are going up, and it feels like I’m locked into something horrible. Please do not buy from them. I thought that the fact that they’re a charity meant they’d be decent, and that the fact they could only pass on actual costs to us would mean prices would rise reasonably. But they can never explain the increases, they cost me thousands of pounds a year and will wipe a fortune off the value of my place. It’s the worst decision I’ve ever madeEdit 7th of April: L&Q replied to this asking me to email them, I did so immediately , they’ve still not replied to my questions
Anthony · 7 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Anthony, Thank you for taking the time to raise your concerns with us. We're sorry to hear of your dissatisfaction with the cost increases in the service charges you receive. We understand the cost of services going up would come as disappointing news. Our Team would be keen to look into this matter further and would appreciate it if you could make contact with us so we can address any issues. You can do this by emailing lqdirect@lqgroup.org.uk and using 'Trustpilot' as your subject header.Many Thanks Customer Service Team
★★★★★ 1/5
TrustpilotThanks for charging me almost £16 p/w
Thanks for charging me almost £16 a week now to live above a man whose behavior you've let him is his guests get away with across numerous years....and I'm still having to tolerate hearing him walk from point A to point B his home so he may as well be in mine ...and still letting his relatives in, to use his facilities daily and they may as well live here!!THANKS!!** 7:10a.m. Sunday morn and I'm listening to doors being slammed / closed from whoever just came into this building and into flat number 5 usual heavy footsteps...clanging / banging...zero/little regard for us surrounding homes...again!
Blackbutterflai · 7 April 2024 · LQ London
★★★★★ 5/5
TrustpilotThe gentleman was was on time
The gentleman was was on time, actually early, which was great. I’d already had 1 say he visited but went to wrong location So the next visit was great even though the time between the 2 visits was to long as I couldn’t use my bathroom sink for 2 months. Very pleased with the second visit
Les · 5 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Les,Thank you so much for rating your most recent experience with 5-stars🙂We're sorry to learn your first appointment didn't go as planned and we apologise for the inconvenience caused to you.Many thanks for sharing your positive experience with us as well and we're over the moon everything went well, and the long-awaited repair has since been resolved.It's an absolute pleasure to help and feel free to let us know if there's anything else we can do for you.Many thanksCustomer Service Team
★★★★★ 2/5
TrustpilotL&Q Overall they have lost their bookings never contacted back Ref: 5913130-1
L&Q Overall they have lost their services compared to 10 Years ago, when the service was almost prompted and completed, BUT now they are the worst Trust, this may be due to the amount of housing they handle, the customer service was tremendously affected, very poor quality: ie almost battle to get an appointment finally they gave the appointment but was promised someone will call top to confirm, over two months now ALL GONE OFF THE RADAR, no calls no repairs completed, had to live with it, absolute speechless!
F · 5 April 2024 · LQ London
Agent replied · 11 June 2024
Hi F Nicholas,Thank you so much leaving us a review and for sharing your thoughts and concerns with us.It saddens us that you feel our service has declined over the years and we're sorry we haven't delivered the kind of service you once received, but thank you for letting us know of your feelings as it helps us to understand where we could potentially do better.Thank you for also raising your concerns regarding an outstanding repair and we sincerely apologise the repair is taking longer than hoped it would be.Having investigated this further, we can see what’s happened and we'll be sure to get this resolved for you. Please allow us some time whilst we do this, but we'd like to assure you, an appointment date will be received from us shortly.In the meantime, if you have any further questions, please let us know by email at lqdirect@lqgroup.og.uk where our dedicated team will be more than happy to help.Many ThanksCustomer Service Team
★★★★★ 5/5
TrustpilotAlways a great experience with your…
Always a great experience with your contractors. Friendly helpful and do a great job x
Tracey · 5 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Tracey,Thank you so much for your 5-star review! 😊We’re so pleased you’ve taken time to share your experience with our contractors. It makes us happy to know you always find them friendly and helpful, and you’re delighted with their work too.Many thanks again for your feedback, it’s reassuring for us to hear this and your review certainly helps us to understand of the great work our contractors are doing for our residents as well.Customer Service Team
★★★★★ 1/5
TrustpilotL&Q operatives tell you one thing that…
L&Q operatives tell you one thing that they want you to hear and get outta your place as quick as they can, and lie to you and what they are going to do for you, and tell their office, something completely different,and make you look a fool when you call up and name the operative who told you the false information to your face..disgusting behaviour…
Customer · 5 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Customer,We’re extremely sorry to learn this is the kind of service you’ve experienced from our operatives, but we appreciate you taking the time to let us know.It’s upsetting for us to hear of your experience too and we offer our sincerest apology for failing to meet your expectations.Quite often when operatives visit our resident’s homes, they’ll assess the works need which’ll then be reported back to their maintenance supervisor who’ll make the final decision. However, we would expect our operatives to fully explain this procedure, so you’re made aware their recommendations are not guaranteed until a supervisor has agreed. With this said, we’re more than happy to discuss your review in more detail and if you feel this would help, please feel free to let us by email at lqdirect@lqgroup.org.uk (with ‘Trustpilot’ as the email subject) where it’ll be our pleasure to arrange contact with you.Many ThanksCustomer Service Team
★★★★★ 5/5
TrustpilotThe speed it was done
Rating only, no written review.
Alexandra · 5 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Alexandra,We're delighted you've had a 5-star experience and we appreciate you letting us know too 🙂Thank you so much for your feedback, it's greatly appreciated and feel free to let us know if there's anything else we can help you with.Many ThanksCustomer Service Team
★★★★★ 1/5
TrustpilotLike always repair team came with wrong…
Like always repair team came with wrong parts.
Corneliu · 5 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Corneliu,Thank you so much for your review!We're truly sorry to hear this has happened and we can imagine the disappointment this has caused you too.If you're not already in touch with us we'd love to help and put right what went wrong.To help us make it possible, please can you email the repair details to us along with your full address and we'll be sure to do this for you.Our email address to contact us on is lqdirect@lqgroup.org.uk and kindly request 'Trustpilot' is mentioned in the subject line of your email.Many ThanksCustomer Service Team
★★★★★ 3/5
TrustpilotRepair was carried out much faster than…
Repair was carried out much faster than normal. Workmen were on time and efficient but the finish was not to a great standard.
Cara · 5 April 2024 · LQ London
Agent replied · 11 June 2024
Hi Cara,Thank you for taking the time to leave us a review and for sharing your recent experience with us.It's lovely to hear you're generally happy with the service received but we're saddened to learn you're dissatisfied with the quality of the repair.If you haven't already been in touch to express your concerns, please feel free to email the details to us and we'll be happy to assist you further.Our dedicated team here are reachable at lqdirect@lqgroup.org.uk and it'll be most helpful if 'Trustpilot' is used as your email subject.Many ThanksCustomer Service Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.