5/5
GoogleGreat communication and friendly
Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
Lovelle reviews in Grimsby, Gainsborough, Lincoln and 9 more
★★★★★
1,333 reviews across 14 offices and 4 platforms
Lovelle has 14 offices, in Grimsby (two offices), Gainsborough, Lincoln, Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Mablethorpe, Cottingham, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,333 reviews on four platforms, rated 4.4 out of 5 overall.
1,125
Reviews on Google
All 14 offices
27
Reviews on Facebook
All 14 offices
13
Reviews on View Agents
All 14 offices
168
Reviews on Direct reviews
All 14 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 4 from sellers
Buyers7 reviews
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 7 from buyers
Landlords1 review
We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Read the review from landlords
Tenants1 review
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Our offices
Lovelle's 14 offices, most reviewed first. Each has its own page.
- Lovelle Grimsby SalesFirst Floor, Hampton House, Church Lane, DN31 1JR246 reviews · 246 on Google (4.0)18 in the last 90 days
- Lovelle GainsboroughUnit 5b Tillbridge Centre, DN21 1FT245 reviews · 122 on Google (4.6)0 in the last 90 days
- Lovelle Grimsby LettingsHampton House, Church Lane, DN31 1JR243 reviews · 243 on Google (4.0)18 in the last 90 days
- Lovelle North Hykeham32 The Forum, North Hykeham, LN6 8HW122 reviews · 85 on Google (4.7)8 in the last 90 days
- Lovelle Humberston346, Grimsby Road, DN36 4AA100 reviews · 100 on Google (4.5)0 in the last 90 days
- Lovelle Skegness13 Roman Bank, PE25 2SA86 reviews · 86 on Google (4.7)4 in the last 90 days
- Lovelle Louth Sales5 Cornmarket, LN11 9PY76 reviews · 70 on Google (4.0)3 in the last 90 days
- Lovelle Louth Lettings4 Cornmarket, LN11 9PY66 reviews · 66 on Google (4.0)3 in the last 90 days
- Lovelle BriggThe Old Chapel, Wrawby Street, DN20 8JJ59 reviews · 28 on Google (4.5)0 in the last 90 days
- Lovelle Market Rasen13 Queen Street, LN8 3EH43 reviews · 43 on Google (4.8)0 in the last 90 days
- Lovelle Mablethorpe41 Victoria Road, LN12 2AF42 reviews · 42 on Google (4.1)0 in the last 90 days
- Lovelle CottinghamUnit 4 King Street, HU16 5QQ41 reviews · 37 on Google (4.8)0 in the last 90 days
- Lovelle Holderness Road364 Holderness Road, HU9 3DL35 reviews · 35 on Google (4.2)0 in the last 90 days
- Lovelle Scunthorpe32 Oswald Road, DN15 5PQ24 reviews · 17 on Google (4.2)0 in the last 90 days
Latest reviews from every Lovelle office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery good and very helpful
5/5
GoogleDid a great job for us, thanks so much.
4/5
GoogleHelpful staff
Agent replied · 18 December 2024
Thank you for your review.
5/5
GoogleFirstly I would like to thanks Sam and Becky they were absolutely amazing throughout the whole process. They continued to update us and were always prepared to go the extra mile and make us feel at ease. Considering they were our purchase agent, we always felt they had our best intentions at all time. I could not recommend them enough. They truly have changed our lives.
Agent replied · 18 December 2024
Thank you for your lovely review, we really appreciate you taking the time to leave us these kind words. Sam has eaten all the choccies you bought us and we are all enjoying the lovely flowers!
5/5
GoogleWe recently completed on our new home and couldn’t thank Sam (who I now consider as a friend and will certainly be keeping in touch) and Becky enough! They have been amazing throughout the whole journey. We felt they went above and beyond, always keeping in touch and updating us along the way. Nothing was ever a problem. You can tell they are passionate about their jobs as actions speak louder than words. We highly recommend Lovelle’s. Thank you both
Agent replied · 18 December 2024
Thank you so much for taking the time to leave us this review. I am very proud of my staff, they work so hard and do a fantastic job.
5/5
GoogleThe staff know their market, are professional, helpful and efficient. I would have no hesitation in recommending these guys.
Agent replied · 21 June 2024
Thank you for your review, we know it means a lot to the team, they are always trying there best to make moving as easy as they can.
5/5
GoogleGreat team who dealt with my sale. I’d like to thank Tommy and Molly for all their hard work. I’d definitely recommended these to sell your property
Agent replied · 21 June 2024
Thank you for the great review, we know it means a lot to the team
5/5
GoogleI have used Lovelle Estate Agency (North Hykeham) to sell two properties and currently manage a rental property. I would have no hesitation in recommending them. I find the staff very friendly and approachable for both the sales and the rental service and will undoubtedly use them in the future.
Agent replied · 21 June 2024
Thank you for the great review, we know it means a lot to the team and we can keep on helping in the future for you.
5/5
GoogleVery helpful and understanding too
Agent replied · 18 December 2024
Thank you so much for your 5* review
2/5
GoogleNot good communication.poor Did not turn .ip at vendor,s home when asked too after l travelled from Birmingham to grimsby to view this property .Asked me to go and find there estate agency .To make an offer which l declined .as l did not know where they were had a 2 HR 10 min journey to the said property and yhe same to return home .obviously to waste time driving around grimsby to locate them was not really an option .l also informed them in Sunday l was travelling to an island in Philippines and it would be difficult to contact me .Then after upping my offer on the Saturday before l flew to phillipines.l informed them too contact by E- mail .l left it a week and a day .Then l E- mailed them .Chelsey the manager said she had tried to ring me .But could not make contact in an E mail when l sent them a message by E mail 10 days later asking for vendors decision . I then re-informed them to use the method of contact l had informed them too use. . Then I sent a further E - mail on the 19 th July Which had a self generated message from the manager Chelsey saying she is out of the office until 21stjuly So will not be checking her E -mails .or replying really speechless .At there sloppy uncaring attitude. 1)One not turning.up at property when asked too. 2)Not listening to my request to contact me by E-mail as l said l would be out of the UK. 3)Then the self generated E-mail from branch manager saying she will not be checking E- mails or responding for two days .Has she is out of the office . Does the business stop if she is not there. Very bizzare. To relaxed unprofessional and not listening to there customer base .NOT GOOD ??????
Agent replied · 25 August 2024
Thank you for taking the time to provide your feedback Mr Grifiths. However, I do find your comments to be unfair and uncalled for. The reason we did not attend the viewing was because you arrived half an hour early for your appointment and the vendor had already shown you around, you did not call the office to inform us of your early attendance so we were unaware. The offer was made verbally over the phone to myself and I explained that we needed to discuss with the vendor once you had left the property. I was unaware that you were disgruntled at all this stage as you stated that the vendor was providing you with drinks on your request. We asked you to visit the office to provide your proof of funding as this is not generally discussed directly in front of other parties. Our office is located 1.2 miles away from the property and whilst I appreciate you had travelled 2hours and 10 minutes, I didn’t think at the time this to be unreasonable and ensured that we adhered to all Data Protection legislation. The call I made to you was to return a voicemail you left the day before and was followed up immediately by email, so did not cause any delays. You are correct that I have been out of the office for two days to care for my two year old daughter. The email that you had sent to me on the 19th was responded to immediately by my out of office stating that whilst my emails are not monitored, the rest of the team (Including our Director) are reachable on the alternative email provided. Please feel free to contact myself or our Director Lewis Wilson, if you wish to discuss further. 01472 251918 Kind regards Chelsey Sinclair Branch Manager
1/5
GoogleI had very bad experience today. After a long journey i arrived to view the property in grimsby. I had been booked two weeks ago for the view. Yesterday i confirm appointment by call to the office then the office staff said that you are most welcome to view. Finally i reached in time then one of the staff gave me an application form and asked me to fill and submit in office. After all filling the form, i arrived in office but the reply was so horrible that she said now we are not accepting any application so i was sad by itself. Atleast she could receive my form for the sake but she didn't. If the situation is this she could have told me yesterday when i called.. Any please manage.
5/5
GoogleWow where do I start. Lewis is absolutely fantastic. Highly recommend. We used lewis for the sale of our house, we’d never sold a house before and he made it stress free. Nothing was too much, never a silly question and excellent communication. Go sell your house guys we would have done it sooner if we knew it would have been this smooth. Thanks again Lewis
Agent replied · 25 August 2024
Well! Thank you for the glowing review, Lucy. We are delighted to have been able to secure a quick sale for you and also get it over the line with no problems! We hope you are now settled in your new home, Team Lovelle
4/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Thank you, John
4/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Thank you, Steve
5/5
GoogleLovely set up , professional and communicate well.
Agent replied · 25 August 2024
Thank you for taking the time to leave a review 😀 …
1/5
GoogleThink twice before choosing this agency. Worst service ever possible. Be ready to get parking ticket where you rent , don’t expect to get a permit even if you ask them, after all they’ll blame you.
2/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Hi Darren, thank you for leaving a review. If you would provide more details on the low rating or feel free to contact us direct, we’ll see if there’s anything we can do to help. Sales 01472 251 918 Lettings 01472 500 700
5/5
GoogleLewis Wilson at Lovelles is an absolute credit to himself and the company. Working all hours of the day and weekend to help ensure our house purchase was completed as soon as possible. A massive thank you Lewis for all you have done for us.
Agent replied · 25 August 2024
Thank you, Jamie. We should be nearing completion now! Fingers crossed 🤞 …
5/5
GoogleBrilliant company and such a smooth and easy process from start to finish. They went above and beyond when helping to sell my mum's house, as we live down south. They helped out as much as the could and nothing was to much for them. Chelsea kept us updated on a weekly basis as to what viewings or offers we had on the property, and gave us great advice when needed. I can't recommend them enough to say they made a very stressful time easy and simple is a understatement. We can't thankyou enough.
Agent replied · 25 August 2024
Thank you Alannah, we’re delighted the sales team did a fantastic job for you!
5/5
Direct reviewsHighly recommended, dealt with all queries in a very timely and helpful manner. Bayley in particular is a credit to the Lovelle team.
5/5
GoogleMy experience with Lovelle Humberston from start to finish was always professional and courteous. It was a long drawn out process due to having to wait for probate. Whenever I spoke to Lovelle's nothing was ever too much trouble. I would like to make a special mention to Jasmin who kept our buyer up to date throughout the whole process. I would have no hesitation on recommending Lovelle's.
Agent replied · 11 June 2024
Hi Dawn. Thank you so much for your 5* review. I am so happy to read you have had a great experience. I will certainly pass your comments on to Jasmin and the team. All the best for the future, Sam :)
5/5
GoogleGreat service, with very friendly and polite staff. I would highly recommend Lovelle estate agents, they give a lot of good advice and an honest opinion of the value of your property. Well worth the commission paid
Agent replied · 11 June 2024
Hi Paul, thank you so much for 5* review. All the best for the future ☺️
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for you 5* review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Lovelle
Which Lovelle office has the most reviews?
Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.
Where are the Lovelle offices?
The 14 Lovelle offices, by town:
- Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
- Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
- Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
- Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
- Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
- Hull: 364 Holderness Road, Hull, HU9 3DL
- Humberston: 346, Grimsby Road, Humberston, DN36 4AA
- Lincoln: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
- Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
- Louth Sales: 5 Cornmarket, Louth, LN11 9PY
- Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
- Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
- Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
- Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."
What do buyers say about Lovelle?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
