5/5
GoogleLovely people! Could not have been more helpful!
Agent replied · 18 December 2024
Thank you for leaving us this lovely review!
Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
Lovelle reviews in Gainsborough, Grimsby, Lincoln and 9 more
★★★★★
1,288 reviews across 14 offices and 4 platforms
Lovelle has 14 offices, in Gainsborough, Grimsby (two offices), Lincoln, Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Mablethorpe, Cottingham, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,288 reviews on four platforms, rated 4.4 out of 5 overall.
1,080
Reviews on Google
All 14 offices
27
Reviews on Facebook
All 14 offices
13
Reviews on View Agents
All 14 offices
168
Reviews on Direct reviews
All 14 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 4 from sellers
Buyers7 reviews
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 7 from buyers
Landlords1 review
We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Read the review from landlords
Tenants1 review
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Our offices
Lovelle's 14 offices, most reviewed first. Each has its own page.
- Lovelle GainsboroughUnit 5b Tillbridge Centre, DN21 1FT245 reviews · 122 on Google (4.6)0 in the last 90 days
- Lovelle Grimsby SalesFirst Floor, Hampton House, Church Lane, DN31 1JR219 reviews · 219 on Google (3.9)0 in the last 90 days
- Lovelle Grimsby LettingsHampton House, Church Lane, DN31 1JR209 reviews · 209 on Google (3.9)0 in the last 90 days
- Lovelle North Hykeham32 The Forum, North Hykeham, LN6 8HW110 reviews · 73 on Google (4.8)0 in the last 90 days
- Lovelle Humberston346, Grimsby Road, DN36 4AA100 reviews · 100 on Google (4.5)0 in the last 90 days
- Lovelle Skegness13 Roman Bank, PE25 2SA74 reviews · 74 on Google (4.7)0 in the last 90 days
- Lovelle Louth Sales5 Cornmarket, LN11 9PY71 reviews · 65 on Google (4.0)0 in the last 90 days
- Lovelle BriggThe Old Chapel, Wrawby Street, DN20 8JJ59 reviews · 28 on Google (4.5)0 in the last 90 days
- Lovelle Louth Lettings4 Cornmarket, LN11 9PY59 reviews · 59 on Google (4.1)0 in the last 90 days
- Lovelle Market Rasen13 Queen Street, LN8 3EH43 reviews · 43 on Google (4.8)0 in the last 90 days
- Lovelle Mablethorpe41 Victoria Road, LN12 2AF42 reviews · 42 on Google (4.1)0 in the last 90 days
- Lovelle CottinghamUnit 4 King Street, HU16 5QQ41 reviews · 37 on Google (4.8)0 in the last 90 days
- Lovelle Holderness Road364 Holderness Road, HU9 3DL35 reviews · 35 on Google (4.2)0 in the last 90 days
- Lovelle Scunthorpe32 Oswald Road, DN15 5PQ24 reviews · 17 on Google (4.2)0 in the last 90 days
Latest reviews from every Lovelle office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleKate Becky and Sam were really helpful right from the start of the process to completion. I would recommend the Skegness office to anyone looking for an agent! Thank you ladies!!!!
Agent replied · 18 December 2024
Thank you for taking the time to leave us this lovely review!
5/5
GoogleShowed me a property l want to purchase even though l was late arriving due to motorwa hold ups. Didn't rush me Brilliant people on the phone top. Can't fault the..
5/5
Direct reviewsWe recently sold our house with Lovelle's Gainsborough, and we couldn't be more pleased with the service we received. The listing was clear and concise, with Bayley and the team doing an outstanding job capturing the best angles to market the property. Our sale was particularly tricky, caused by a difficult onward purchase, but Naomi was truly the star of the process. She single-handedly kept everything on track, ensuring we were informed at every step and always available when needed. Her support and exemplary conduct, even in the most challenging situations, were remarkable. Naomi's dedication and professionalism made a world of difference, and we can't commend her enough. Naomi and the team at Lovelle's Gainsborough exceeded our expectations, and if we ever sell again, we wouldn???t hesitate to use their services. Highly recommended!
5/5
Direct reviewsStaff helpful and polite. Kept me informed of progress . All went smoothly, not issues.
5/5
GoogleReally great service, positive, flexible, very helpful!
Agent replied · 25 August 2024
Thank you very much for taking the time to review our services! Team Lovelle
5/5
GoogleLovelles were with me throughout the rollercoaster times of selling our home. Chelsey was always available providing information, guidance and emotional support. Jaime is ever the professional; courteous and helpful by explaining the processes at each stage.
Agent replied · 24 October 2024
Thanks Gina for taking the time to review, comments will be passed onto the team 😀 …
1/5
GoogleWITHOUT PREJUDICE Where do I even begin? Renting from Lovelle started with promise, but it quickly unravelled. It's advisable to steer clear of the rental property listed, Greenfield Theddlethorpe Road, consider seeking alternative options for rental needs due to the unsatisfactory service that is given by Lovelle. We move in on the 07th of September and issues with our property piled up: mould, dampness, drafty windows, and traffic noise from a supposedly “peaceful road.” Reporting these problems led nowhere. The septic tank was the worst, a source of foul odours, backups, and illness. Lovelle dismissed it all. After contacting housing standards, in the fourth month of our tenancy, my family and I received a Section 21 no-fault eviction notice from the landlord and Lovelle. The garden is riddled with issues, including over 50 rat holes and the presence of large rats. Additionally, it's quite likely that moles will dig up the garden too. You might be promised a tranquil experience out there, but the proximity of an active farm, which harvests and sprays pesticides mere meters from the property, is nothing but a nuisance. Discovering that the "gardener" provided to you is, in fact, your landlord, who comes to the property to mow the lawn on weekdays or weekends, with or without your consent, whenever he chooses. While strolling through the garden, you might encounter the landlord inspecting or even pruning the trees. This is not unusual, as it occurred during our tenancy. However, when reported to Lovelle, they denied the landlord's presence. When a tap requires repair, it's not a plumber who arrives, but the landlord. Should there be a problem with the garage, don't expect a specialist; the landlord will attend to it. All repairs conducted by him are temporary solutions and will fall apart within weeks. Should you choose to install any fixtures or fittings, such as a new fence, especially since the property lacks one, you are required to leave these improvements upon departure for the landlord, to, and I quote, "benefit his property." Consider this review as a cautionary note: steer clear of Lovelle and this property by all means. If I could give a 0 star review, I would. Don't rent with them.
Agent replied · 25 August 2024
Good evening Roy, Thank you for taking the time to leave us a review. We fully expected that you would take this approach as many people feel that a negative review will harm a company but in this situation it provides us with the opportunity for the public to understated a little more from both sides of the coin. Your review is full of false and misleading information that we will now provide a little more narrative about. It is worth noting though that you have left this on the wrong branch. You let a property in the East Lindsey area and this property has been owned by the same family since being built. They are committed to making this a wonderful home both for their tenants and also from a sentimental perspective. The landlord that you had was incredibly responsive to your many complaints acting without hesitation to resolve every issue that you raised. Sadly there were often times were you prevented checks, repairs and gardening being completed. I'll specifically pick up on the point regarding the septic tank: the report we commissioned found no fault at all with this however the landlord wanted to check every avenue and booked a smog test to take place. You agreed the day and time and again when reconfirmed then on the day, refused access to the property. The council enforcement team confirmed that they were happy with the actions and findings. Your comments regarding the landlord completing the works are unfair as I am sure all tenants viewing the property will agree with. Commenting on the gardening statements; you were fully aware that the landlord would continue to maintain the garden and paddock having spent many years cultivating this. Simply put, it has the most perfect lawn and beautiful paddock with a summer house and mature trees. At every point the landlord agreed a day and time with you to attend and maintain this. We are not aware and do not believe your comments that the landlord attended without prior notice. When it comes to repairs and maintenance, a property has to be maintained and you had a very hands on landlord who did not deny a single request, employing builders, drain companies etc to assist with your concerns. It is important to note that when a tenant lets a property with ourselves we ensure that the property is viewed by the tenant before any application is made. This is so that you have a full understanding of the property internally, externally and can assess the location. You viewed the property so I would like to remind you of the following that you would have seen during your viewing: the property is in a rural location; you knew this. The property is surrounded by fields owned by the neighbouring farm; you knew this. The property is adjacent to a main road; you knew this. The property has open gardens; you knew this. The gardens and maintenance are completed by the landlord; you knew this. In a world where social media is littered with comments about unsavory landlords who do not maintain their properties, you had a fantastic landlord and a fantastic property. We wish you well in the future Roy!
5/5
GoogleLovelles have been amazing, their professional approach to helping me to sell my late fathers house has been second to none!! From The onset the team have been helpful, friendly and nothing has been too much trouble.i'd highly recommend this estate agent to anyone selling a property.thanks team, especially James, you're all stars.
Agent replied · 25 August 2024
Hi Sharon, thank you for taking the time to leave a review, we’ll be sure to pass your wonderful comments onto the team and James. Team Lovelle 🌟 …
5/5
GoogleGreat service from lovely caring staff,nothing is too much trouble would highly recommend 👌 …
Agent replied · 8 January 2025
Thank you so much for your wonderful feedback! We’re so pleased to hear that you found our team caring and helpful, it means a lot to us that you felt supported throughout. Your recommendation is greatly appreciated, and we’re always here if you need anything in the future. Thank you for taking the time to share your experience with us!
5/5
GoogleVery helpful Agents! Prompt and professional. Overall excellent experience!
Agent replied · 8 January 2025
Thank you so much for your kind words! We’re thrilled to hear that you found our team helpful, prompt, and professional. Providing an excellent experience is always our top priority, so it’s fantastic to know we delivered that for you. If you ever need assistance again in the future, we’re always here to help. Thank you for taking the time to share your feedback!
5/5
GoogleBrilliant service throughout our sale process, very pleased with them, especially Naomi, who worked very hard towards the end of the sale, and without her I don’t think things would have moved as swiftly as they did. Very happy customers.
Agent replied · 24 August 2024
Thank you for your wonderful feedback! We're thrilled to hear that you received brilliant service throughout your sale process and that you are very pleased with our team. Naomi will be delighted to hear your kind words and appreciation for her hard work. We're glad she could help ensure a swift and smooth sale. Your happiness means a lot to us. If you need any assistance in the future, please feel free to reach out.
5/5
GoogleI can't praise the team at Lovelle Estate Agency enough. They have been absolutely amazing throughout a very long journey. There has been a lot of tears but I have finally got my flat! Naomi has gone above and beyond to get me in which is very much appreciated.
Agent replied · 24 August 2024
Thank you so much for your heartfelt feedback! We’re overjoyed to hear that you finally have your flat and that our team could support you through this journey. Naomi will be especially pleased to know her efforts made such a significant difference for you. Your kind words mean a lot to us, and we're delighted that we could help you achieve your goal. If you need any assistance in the future, please don’t hesitate to reach out.
5/5
GoogleVery know and friendly, felt at ease and very welcome! Kayleigh was very helpful and happy to help
5/5
GoogleClare Fisher dealt with our sale from start to finish in very professional and at the same time very friendly manner.She communicated with us when the solicitors where unresponsive to our requests. She seemed to do all the work and would highly recommend
4/5
Direct reviewsLovelle have been helpful throughout during my recent flat purchase - particular thanks to Bayley and Naomi for all their help.
5/5
Direct reviewsI have used Lovelle Estate Agents in Gainsborough and Brigg for purchase and sale of my houses. Also they have acted as my letting agent for over 10years and I have found all their employees courteous, friendly and efficient. I would recommend them especially the staff at the Gainsborough office. and z
5/5
GoogleGreat communication and friendly
5/5
GoogleVery good and very helpful
5/5
Direct reviewsI have thoroughly enjoyed my experience with Lovelle???s Estate Agency from start to finish. I have found the staff I have dealt with particularly Melody and Anne extremely helpful and professional. They have worked hard to complete my sale & would highly recommend them???Thank you
5/5
Direct reviewsWas very pleased with how promptly someone came to visit me at my house and take photos. They made my home look its absolute best and did a fantastic job at describing the rooms. I am sure that???s what contributed to a successful sale at the price we wanted and in a reasonable timescale
5/5
Direct reviewswe are very happy with all the team at scunthorpe, we have found them all to be very helpful and go the extra mile to help you,
5/5
Direct reviewsMany thanks for a great service, nothing was too much trouble and staff are all friendly and caring, would highly recommend. ????
5/5
Direct reviewsFirst class service from Lovelles, especially Naomi, who has worked really hard for us throughout the process, I would definitely recommend them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Lovelle
How many reviews does Lovelle have?
Lovelle has 1,288 reviews across its 14 offices, rated 4.4 out of 5 overall: 1,080 on Google, 27 on Facebook, 13 on View Agents, 168 on Direct reviews.
Which Lovelle office has the most reviews?
Gainsborough has the most, with 245 reviews rated 4.7 out of 5, followed by Grimsby Sales with 219.
Where are the Lovelle offices?
The 14 Lovelle offices, by town:
- Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
- Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
- Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
- Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
- Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
- Hull: 364 Holderness Road, Hull, HU9 3DL
- Humberston: 346, Grimsby Road, Humberston, DN36 4AA
- Lincoln: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
- Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
- Louth Sales: 5 Cornmarket, Louth, LN11 9PY
- Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
- Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
- Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
- Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."
What do buyers say about Lovelle?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
