5/5
GoogleGreat experience with friendly staff and i've found my dream house (even if it's only rented) <3
Agent replied
Brilliant, we are really happy you are happy. We look forward to having you as one of our tenants :-)
Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
Lenwell Property Services estate agents in Luton, Northampton, Milton Keynes and 2 more
★★★★★
2,056 reviews across 5 offices and 2 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on two platforms, rated 4.5 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers3 reviews
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
Landlords36 reviews
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
Tenants49 reviews
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Our offices
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
- Lenwell Property Services Luton8 Wellington Street, LU1 2QH932 reviews · 867 on Google (4.5)0 in the last 90 days
- Lenwell Property Services Northampton168 Wellingborough Road, NN1 4DU454 reviews · 441 on Google (4.8)1 in the last 90 days
- Lenwell Property Services Milton Keynes302 South Row, MK9 2FR348 reviews · 333 on Google (4.4)6 in the last 90 days
- Lenwell Property Services Dunstable2 West Street, LU6 1SX255 reviews · 233 on Google (4.4)0 in the last 90 days
- Lenwell Property Services Bedford103 High Street, MK40 1NE100 reviews · 78 on Google (3.9)0 in the last 90 days
Reviews on Google
Showing 1,949 reviews on Google only. Show every review
Google5/5
GoogleVery professional call from Jordan. Extremely helpful and knowledgable and has already sent further details of other properties and also contacted another branch for us.
Agent replied
Thank you so much Sam. It’s really nice to hear you were happy with Jordan
5/5
GoogleAbsolutely amazing customer service from Malik. Due to the international move my situation had so many technical and legal formalities that i was worried about the whole process. But i was so lucky that i chose Lenwell luton as my agent. Since day one they had the most professional attitude. I had been to many high street agents before coming to Lenwell but they had the most honest and transparent process. I received the best service they made my international move so easy for me. We relocated from United Sates and it had many hurdles but my agent Malik made it so easy for us. He guided me every step of the way and did all the work for me. Its been months and to this day Malik is so prompt in replying to all my emails. I have emailed him for so many things but he was never fed up of my questions he is the best agent. Extremely professional and polite. The whole team in the office is just amazing Richard sharp and Jordan were amazing. Thank you so much for everything Malik. Highly recommended 5 star service and attitude :)
Agent replied
Dear Salma I think this could be the nicest review we have ever had thank you so much for your kind words and it was a pleasure assisting you. I will tell Malik well done.
5/5
GoogleAmazing services. Will highly recommend to everyone. Well done girls and keep going doing this way!!!
Agent replied
That's great thank you Aleksandr. They are wonderful ladies in our Northampton office.
5/5
GoogleAmazing company! So helpful and have helped me so much! I would definitely highly recommend them!!!
Agent replied
Thank you. We really appreciate receiving your feedback.
5/5
GoogleA very good experience. Excellent service, really helpful and friendly team. Would definitely recommend. Well done team and thank you again!
Agent replied
Thank you for the lovely review. The ladies in Northampton really try their best to give people an excellent customer service.
5/5
GoogleMy experience of the Lenwell branch has been very well .Good customer service and really pleasant staff. Jolanta is an absolutely amazing person and very helpful.I recommend this agency.
Agent replied
Thank you Olivia we think Jolanta is great too
5/5
GoogleRating only, no written review.
Agent replied
Thank you
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the review Sandu
5/5
GoogleRating only, no written review.
Agent replied
Thank you Neil
5/5
GoogleRating only, no written review.
Agent replied
Thank you Ray
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the 5 star review Amanda
5/5
GoogleLiz is very professional in the inspections and she always helps.
Agent replied
Great to hear. Thank you Manel
5/5
GoogleAn objective and thorough inspection undertaken with a positive attitude. The inspection was undertaken by Liz.
Agent replied
Thank you Wally I will make sure Liz is told well done. Many thanks
5/5
GoogleAbbi has been excellent throughout the process. Great customer care.
Agent replied
That is fantastic Lucy. Thank you for letting us know about your experience. Have a lovely weekend
5/5
GoogleAbbi from Lenwell helped me a lot in renting and moving into the new house. Responds quickly and solving my problems in a short time. I am quite happy to state her as a high standard staff.
Agent replied
Excellent, thank you Ding :-)
5/5
GoogleRating only, no written review.
Agent replied
Thank you so much Hailey. Was there any particular member of staff you were impressed with?
5/5
GoogleJolanta was very helpfull, thank you
Agent replied
Thank you Balan that’s good to hear :-)
5/5
GoogleI am very pleased by the services provided by LENWELL, especially by the estate agent Tatjana Salomatina , thank you for helping me with everything.
Agent replied
Thank you Valentin.
5/5
GoogleMy experience with Lenwell was great. Jolanta is very helpful and we had a excellent suport from her . Many thanks
Agent replied
Thank you for the 5 star review
5/5
GoogleWe had a few viewings with Lenwell, they ware fast and responsive. Helped us out alot as we don't know that area . Jolanta who took us around few flats ware professional and very helpful.
Agent replied
Excellent to hear Lukasz thank you
5/5
GoogleI have been letting for some years and Lenwells are the best agents I have had. Jolanta Stonkute, in the Northampton office, is excellent. She is always very prompt in response to queries, keeps me up to date with anything that is happening with my properties and overall is very efficient and helpful.
Agent replied
Thank you that’s wonderful to hear. Jolanta is a great member of staff
5/5
GoogleI have used the services provided by Lenwell for many years and during that time found them to be an efficient and highly professional organisation. The staff are polite and helpful. In particular, I would like to thank Ms Tatjana Salomatina for delivering an excellent service during recent transactions relating to property transfers and sales negotiations.
Agent replied
It’s great to hear from a happy client. Thank you Devon
5/5
GoogleExcellent service from Lenwell ,Jolanta the lady at Northampton branch was so helpful all through out,thank you I'm enjoying my new home now.
Agent replied
Thanks Frank
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Lenwell Property Services and its branches won The Negotiator Awards in one year, most recently 2015.
Negotiator Awards winners in one year, the group and its branches: 2015.
Negotiator Awards by year, 2015
2015 1 Gold and 2 Silver The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: East of England Agency of the Year
- SilverThe Negotiator Awards 2015: Medium Lettings Agency of the Year (4-11 branches)
- SilverThe Negotiator Awards 2015: Innovator of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Lettings Agency of the Year Awards
Lenwell Property Services and its branches won awards at the Lettings Agency of the Year Awards in two years, most recently 2015.
Lettings Agency of the Year winners in two years, the group and its branches: 2014, 2015.
Lettings Agency of the Year by year, 2014 to 2015
2015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
- GoldLettings Agency of the Year Awards 2015: Best East of England Lettings Agency (Small)
- GoldLettings Agency of the Year Awards 2015: Best UK Small Lettings Agency
- SilverLettings Agency of the Year Awards 2015: Best Innovation Lettings Agency
2014 2 Gold Lettings Agency of the Year Awards 2014 winners
- GoldLettings Agency of the Year Awards 2014: Best East of England Lettings Agency (Small)
- GoldLettings Agency of the Year Awards 2014: Best Innovation Lettings Agency
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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Questions about Lenwell Property Services
Which Lenwell Property Services office has the most reviews?
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
Where are the Lenwell Property Services offices?
The five Lenwell Property Services offices, by town:
- Bedford: 103 High Street, Bedford, Bedfordshire, MK40 1NE
- Dunstable: 2 West Street, Dunstable, Bedfordshire, LU6 1SX
- Luton: 8 Wellington Street, Luton, Bedfordshire, LU1 2QH
- Milton Keynes: 302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
- Northampton: 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
What do buyers say about Lenwell Property Services?
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
What do landlords say about Lenwell Property Services?
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
What do tenants say about Lenwell Property Services?
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Has Lenwell Property Services won any awards?
Yes. In The Trusted Agent 2026 awards, Northampton won Platinum, Luton won Platinum and two more branches won Trusted Agent. At The Negotiator Awards 2015 the group won Gold for East of England Agency of the Year, Silver for Medium Lettings Agency of the Year (4-11 branches) and Silver for Innovator of the Year. The group and its branches have also won 5 other industry awards since 2014.
