Trusted Agent profile Β· Bedfordshire, Northamptonshire and Buckinghamshire
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2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
Showing 1,949 reviews on Google only. Show every review
5/5
GoogleI had a really great experience with Bailey who assisted me to move to my new home, it was as quick as I couldn't imagine. Keep it up guys, I will recommend you to everyone who seeks advice from me.
Dear Engeline Tendai Tofa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Necula Cristina, Thank you for the great review of our Leaders Estate Agents Luton team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Dear Michal Warfoluk, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Luton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleGreat service ,keep up the good work
Dear Lucy Sakala Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful and dedicated service from Sully Tutt, always a pleasure
Dear Nick Lee Thake Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you so much Bilal and Caitlin from the luton branch. They were super friendly and helpful.
Dear Marouane Lahboub Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBilal Raqeeb Great service, simple and patient even considering the slight hiccups. 10/10
Dear Justin Meta Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAbsolutely hassle free experience, Bilal Raqeeb helped with the process and procedures.
Dear Soulgy K Jose Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful and friendly staffs especially mr Bilal Raqeeb. He gave all the support properly.
Dear Sreejithmon Satheesh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBrilliant service from them all, malik was the main person we was dealing with and he was great. Would highly recommend
Dear Littleking1993 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks to Malik. It was so good as his job heβs so kind. and the service was providing was so professional I gave him five stars
Dear Qjm Salah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBilal is an amazing agent. Very helpful and polite. He is patient and made the entire house hunting experience a lot easier. I would give him more than 5 stars if I could.
Dear Aisha Umoru Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAmazing service from start to finish! Really helpful, super efficient, took the stress out of moving. Great team at leaders Luton. Malik is extremely friendly and knowledgeable about everything. Bilal is also helpful and friendly. Highly recommend the team at Luton
Dear Debbee Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThese guys are amazing, Lillian was and still is really helpful, the welcome pack is a nice touch, I couldn't fault these guys, renting of them was as smooth as you can get ππ Joel β¦
Dear Chap1988 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleAt the moment, everything is going well. I am quite satisfied with the services. We'll see what happens next in the future. I'm expecting a few repairs, so if everything goes well, I'll be grateful. Regards.
Dear MichaΕ Εuczynski, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI rent with them. Bailey was briliant and really helpful when I moved. thank you again!!
Dear Iulia Ocheanu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBayley is the best letting agent ! He helped me a lot when I needed to rent my new house.
Dear Anna Maria Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently had the pleasure of working with real estate agent Zain, and I couldn't be happier with the experience. From our initial conversation, Zain exuded professionalism and friendliness, making me feel at ease throughout the process. Zain went above and beyond to address all my questions and concerns, ensuring I felt fully informed during the viewing. Even when I expressed hesitation about the property, Zain promptly arranged another viewing for a more suitable option on the same day, demonstrating his dedication to meeting my needs. What truly sets Zain apart is his unwavering support and empathy during what can be a stressful time for anyone navigating the rental market. Unlike many agents, Zain treated me with the utmost respect and prioritized my satisfaction above all else. I have no doubt that I will turn to Zain for any future real estate needs, and I wholeheartedly recommend his exceptional services to anyone in search of a reliable and compassionate agent.
Dear Sophie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAbsolutely fabulous service, seamless and friendly, thanks to Lillian, letting out my property 2nd day on the market!
Dear B Ni Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThese guys are amazing, Lillian was and still is really helpful, the welcome pack is a nice touch, I couldn't fault these guys, renting of them was as smooth as you can get ππ Joel β¦
Dear Chap1988 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBrilliant service. Malik Miah you have shown us care and consideration throughout. You are a star!
Dear Jill Burraston Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI spoke with Bilal Raqeeb for moving, I was already a Tennant but he made it so much easier, I had alot of questions about renewal, dates, timings, etc and in order to help answer my questions He was patient as well as reassuring since it was my first ever renewal. Correspondence was quick and informative overall I had a really good experience with Bilal. Thank you Bilal
Dear Ryan Ball Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI am happy to share that leaders has helped me to finding and moving to my new home. We were in search for homes from long time and leaders made it easy. Malik Miah is the person who supported in all the formalities and reachable to get the things done with ease. He really needs to be appreciated for the work he has done.
Dear Rajeev Venkata Medisetty Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Abimbola Yetunde Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Lenwell Property Services and its branches won The Negotiator Awards in one year, most recently 2015.
Negotiator Awards winners in one year, the group and its branches: 2015.
Negotiator Awards by year, 20152015 1 Gold and 2 Silver The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Lenwell Property Services and its branches won awards at the Lettings Agency of the Year Awards in two years, most recently 2015.
Lettings Agency of the Year winners in two years, the group and its branches: 2014, 2015.
Lettings Agency of the Year by year, 2014 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold Lettings Agency of the Year Awards 2014 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
The five Lenwell Property Services offices, by town:
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Yes. In The Trusted Agent 2026 awards, Northampton won Platinum, Luton won Platinum and two more branches won Trusted Agent. At The Negotiator Awards 2015 the group won Gold for East of England Agency of the Year, Silver for Medium Lettings Agency of the Year (4-11 branches) and Silver for Innovator of the Year. The group and its branches have also won 5 other industry awards since 2014.
