Trusted Agent profile
★★★★★
764 reviews across 8 offices and 3 platforms
Leaf Living has eight offices, in Stonehouse, Fleet, Crowborough, Barnham, Braintree, Hedge End, Aylesbury and Crowthorne. Together they have 764 reviews on three platforms, rated 3.1 out of 5 overall.
110
Reviews on Google
All 8 offices
5
Reviews on Facebook
Business-wide
649
Reviews on Trustpilot
All 8 offices
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Leaf Living's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotDamien
Damien, was very friendly, easy going and made me feel very comfortable, was very knowledgeable of the development and options, was more than happy to show me around without an appointment. Thank you
Helen, We're so glad to hear you had such a positive experience! It's wonderful that our team member was so helpful and knowledgeable. We appreciate your kind words. Kind Regards, Marcus Linden Homes
5/5
TrustpilotRhodri
We were shown round by Rhodri, and I couldn’t have asked for a better sales advisor. From the very start, he was friendly, attentive, and genuinely interested in finding the right product for our needs. He explained everything clearly without any pressure, which made the whole experience enjoyable and stress free.
Hi Thomas, We're so glad you had such a positive and stress-free experience. It's wonderful to hear that our advisor was attentive and helpful in finding the right fit for you. Thank you for sharing your feedback. Kind Regards, Marcus Linden Homes
5/5
TrustpilotMet with Rhodri today to view 2…
Met with Rhodri today to view 2 properties and right from the go he was very welcoming, so knowledgeable and friendly, couldn’t fault him. Loved one of the properties we looked at, lovely layout for that family style living.
Hi Georgia, We're so pleased to hear you had a welcoming and informative viewing experience. We appreciate your positive feedback on the property's layout. Kind Regards, Marcus Linden Homes
5/5
TrustpilotLove the visit
Love the visit, staff was very welcoming, knew the area very well at ferriby fields
Hi Allison, We're so glad you enjoyed your visit and found our team welcoming and knowledgeable about the area! Kind Regards, Marcus Linden Homes
5/5
TrustpilotVery informative and friendly
Hi Julie, We are so glad you found us informative and friendly. Thank you for your kind words. Kind Regards, Marcus Linden Homes
1/5
TrustpilotNot managed
Thus company does not manage the property at all. Fire alarms at 3am the building is falling apart with zero maintenance. Front office is unstaffed 75% of the time.
5/5
TrustpilotI just got a house from linden homes
Hi olushola , We're so glad to hear your home-buying process was great and stress-free! We appreciate your kind words and recommendation. Kind Regards, Marcus Linden Homes
5/5
TrustpilotWow o
Hi Timothy, We are so happy to hear about your wonderful experience and appreciate you sharing your kind words. We are glad our team provided such excellent service. Thank you for your positive feedback! Kind Regards, Marcus Linden Homes
1/5
GoogleAbsolutely dreadful experience with Leaf Living, avoid if you value transparency My husband and I viewed a property at Broxborough Park in Surrey through Leaf Living, and the entire experience left a very bad impression. From the outset, the agent asked unnecessarily intrusive questions about our personal finances, savings, and employment circumstances. This was despite us clearly stating that we are both NHS doctors with a strong, stable combined income. Even then, he seemed intent on probing further in a way that felt excessive and inappropriate. What was more concerning was how evasive and contradictory he became when discussing tenancy terms, particularly in relation to the new rental legislation coming into effect from 1st May 2026. He acknowledged the upcoming shift toward rolling contracts, yet repeatedly insisted we would be “locked in” for 12 months before being allowed to give notice. When questioned on this contradiction, he became visibly flustered and backtracked, offering inconsistent explanations that didn’t add up. It gave the clear impression that Leaf Living may be trying to work around or selectively interpret the new rules depending on the tenant, rather than being upfront and compliant. To make matters worse, despite us expressing genuine interest in the property and requesting follow-up documentation, we’ve heard absolutely nothing since the viewing, no application details, no communication, nothing. Just complete radio silence for over a week. Overall, the experience felt unprofessional, opaque, and frankly quite dodgy. I would strongly advise others to approach Leaf Living with caution, particularly if you value clear communication and honest dealing.
Hello Priyanka, thank you for bringing this to our attention. We are sorry to hear your experience did not meet your expectations. As a landlord committed to providing high quality homes for tenants, we are very supportive of the changing legislation, in fact we have offered many of the provisions of the legislation for some years. We want our tenants to have more security and flexibility and will address the training issue with this team member. We would love to make this right, please contact us at experience@leafliving.com so we can discuss this further.
1/5
GoogleArrived on site to view a property at Martello lakes and the sales representative's Matthew didn’t even bother to turn up , after arranging time off work which was a massive cost to my self and partner ! Waste of my time , not impressed at all
5/5
GoogleA very positive experience with Leaf Living. High-quality properties, modern and functional spaces, and clear, professional communication throughout. Everything feels well-managed and delivers a premium standard of living. Highly recommended.
5/5
TrustpilotSarah has been amazing
Sarah has been amazing, nothing is too much trouble and always keeps us up dated on progress
Hi Jeremy, We're happy to hear that everything went smoothly! We appreciate you taking the time to leave us such positive feedback regarding our services. Kind Regards, Marcus Linden Homes
4/5
TrustpilotBamford Park, Lighthorne
Sarah from Bamford Park has been amazing. Always there when needed making the purchase easy. She has been a superstar. Also Russel has been great to deal with, they managed to bring the completion early 🙂. I would 100% rate the staff at this development
Hi Helen, We're happy to hear that the purchase was easy and that our team was always there when needed. We appreciate you mentioning how they brought the completion early. Thank you for your positive feedback. Kind Regards, Marcus Linden Homes
5/5
TrustpilotRECOMMEND 100%
The whole team are so brilliant and have done their absolute best for and by us so far. Damien has been a brilliant help, incredibly thorough and has helped us at every step of the way.
Hi Eloise, We're happy to hear that our team has been so helpful and supportive. We appreciate your positive feedback and are glad that you've had such a great experience. Kind Regards, Marcus Linden Homes
5/5
TrustpilotPleasley view dream home!
Buying our linden home was so peacefully easy! We was showed 2 styles that were exactly what we was looking for.
Hi Katie, We're happy to hear that buying your new home was a peacefully easy experience! It's great to know that you found the perfect style and fell in love with it. We appreciate your kind words about our friendly team and the beautiful finish of your home. We're so glad you enjoyed choosing your kitchen, flooring, and tiles. It's wonderful that the few minor snags were sorted quickly. Thank you for mentioning the team members who helped you along the way; we appreciate your feedback! Kind Regards, Marcus Linden Homes
4/5
TrustpilotVery accommodating when booking…
Very accommodating when booking viewings, informinative on the properties and very friendly
Hi Christopher, We're happy to hear that you found us accommodating, informative, and friendly when booking viewings and learning about properties. Kind Regards, Marcus Linden Homes
5/5
TrustpilotGood Experience
Had a great experience navigating my first home at Bamford Park with Sarah Lee.
Hi Abdullah, We're happy you had a great experience navigating your first home. It's great to hear the support provided was responsive and helpful in answering your questions. Kind Regards, Marcus Linden Homes
5/5
TrustpilotFriendly service
Friendly service, honest open and transparent.
Hi customer, We're happy to hear that you found our service friendly, honest, and transparent! We appreciate you acknowledging our helpful and knowledgeable suggestions. Kind Regards, Marcus Linden Homes
1/5
TrustpilotNo stars if able
No stars if able. An appalling company that lacks any ethical standing. The home we were sold does not meet even the rather low NHBC standards.
5/5
TrustpilotOutstanding Support from Start to Reservation
My husband and I visited Woodland Glade in Telford at the end of February after spotting a property online, and we instantly fell in love with the site. From the moment we arrived, we started exploring other available plots and could really picture ourselves living there.
Hi Sonia, We're happy to hear that you fell in love with Woodland Glade and found the perfect plot. We appreciate your kind words about the team; they aim to provide helpful and supportive service. We're excited for you as you begin this new chapter! Kind Regards, Marcus Linden Homes
5/5
TrustpilotI can only comment on the reservation…
I can only comment on the reservation process so far Ben at finches park is great
Hi EMMA S, We're happy to hear that the reservation process was great. We appreciate you taking the time to leave us this positive feedback. Kind Regards, Marcus Linden Homes
1/5
TrustpilotIgnoring Customers Over Structural Defects
We purchased Plot at the Hatters Chase, Sandymoor development. We were recently informed of structural defects (after 3yrs) in our property, that require us to vacate our home for 6 weeks or more, so remedial works can commence.
Hi Yvonne, Thank you for bringing this matter to our attention. We’re sorry to hear about the distress this situation has caused and understand how concerning it is to be facing uncertainty regarding your home. We note that you have also written to our Executive Office, and you can expect further correspondence within 10 working days. In the meantime, please be assured that your concerns are being reviewed and will be addressed as a priority. Kind Regards, Marcus Linden Homes
5/5
TrustpilotGreat sale office team
Nicola and Sharn at the sales office have been great at the Foxglove Place, Leighton site.
Hi AH, We're happy to hear that the online reservation process was excellent and that the sales team was helpful. Thank you for the positive feedback, and we look forward to your update on the build quality. Kind Regards, Marcus Linden Homes
5/5
TrustpilotSo far the people we are dealing with
So far the people we are dealing with, Dave & Rachel are doing a great job. We are receiving all the relevant information, advice and guidance thus enabling us to make an informed decision about the property we are in the process of purchasing and soon will be calling home.
Hi Dev, We're happy to hear that you've had such a positive experience! It's great to know that the information, advice, and guidance we're providing are enabling you to make informed decisions about your future home. Thank you for your feedback. Kind Regards, Marcus Linden Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stonehouse has the most, with 494 reviews rated 2.6 out of 5, followed by Fleet with 187.
The eight Leaf Living offices, by town:
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