5/5
My operation went so smoothly
My operation went so smoothly.
Trusted Agent profile
★★★★★
757 reviews across 8 offices and 3 platforms
Leaf Living has eight offices, in Stonehouse, Fleet, Crowborough, Barnham, Braintree, Hedge End, Aylesbury and Crowthorne. Together they have 757 reviews on three platforms, rated 3.1 out of 5 overall.
110
Reviews on Google
All 8 offices
5
Reviews on Facebook
Business-wide
642
Reviews on Trustpilot
All 8 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Leaf Living's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
My operation went so smoothly
My operation went so smoothly.
5/5
I had pain in my shoulder for quite…
I had pain in my shoulder for quite some time and it wasn't getting any better so I decided to contact Bupa. I needed a referral to use the service which I got from my GP practice this delayed things for a week but one I had the referral the process was very quick from submitting the claim for treatment to actually making an appointment for physiotherapy was a couple of hours
5/5
Very professional
5/5
Simple process and well handled with…
Simple process and well handled with timely appointments and treatment.
5/5
Efficient handling and authorisation…
Efficient handling and authorisation for my out patient procedure.
5/5
Very good
Very good, thorough and extremely helpful
5/5
Speed of the service
Speed of the service . Staff are always helpful and if they can't help you they will find someone who can.
5/5
Excellent service
Excellent service, friendly, smooth and quick!
5/5
very professional
5/5
Experience with Bupa
Very quick to process claims, dentists were very friendly and explained everything clearly including breaking down the treatment plan and why it was important.
5/5
Great
Easy to use the app and money back into bank account very quick.
5/5
From my first enquiry…
From my first enquiry about NHS Cashback Benefit to receiving the money in my account - every person I spoke to were so friendly, supportive, engaged in my needs and helpful throughout.
5/5
Dental payment request dealt with…
Dental payment request dealt with promptly and efficiently.
5/5
Sophie at Mova Reach has been…
Sophie at Mova Reach has been brilliant, nothing much trouble. We have part exchanged our property and reserved our brand new home. Hopefully all will go smoothly and we are looking forward to the autumn when we will get the keys.
5/5
Thank you for prompt service &…
Thank you for prompt service & appointment and friendly staff.
5/5
Great, fast service!
Great, fast service! Excellent service provided by Bupa and their healthcare professionals. Have used it for myself and family several times, never any complaints.
5/5
Quick Response
It was quick
5/5
Telephone contact with BUPA is easy
Telephone contact with BUPA is easy. The response friendly, effective and inspires confidance
5/5
Everything was explained in detail.
Rating only, no written review.
5/5
Claim was easy to initiate
Claim was easy to initiate, and paid fairly quickly
5/5
Efficient.
Quick, efficient approval for consultation, investigations and surgery.
We're so pleased to hear about your quick and efficient approval process. We're glad our teams provided excellent and professional care throughout your surgical journey.
4/5
User experience poor with booking
not an easy process to navigate and find the right answer at the fingertips.
We appreciate your feedback. We are working to improve navigation.
5/5
Very simple process from the initial…
Very simple process from the initial call to receiving treatment
We're glad the process was simple from your initial call to receiving treatment. Thank you for your feedback.
5/5
Very quick service and response from…
Very quick service and response from the Bupa team and extremely easy to get a solution to the problem.
We appreciate your 5-star rating. We are glad our team provided quick service and an easy solution.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stonehouse has the most, with 493 reviews rated 2.6 out of 5, followed by Fleet with 181.
The eight Leaf Living offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.