Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
GoogleBeen at our rental property now for a week along with my housemate. Overall, we're very happy with the whole process. First time renting, so what initially seemed daunting, was made very easy by the staff. Matt was brilliant from start to finish, showing us round, answering all questions and getting back to us.
Our only downsides, were that getting a hold of staff on calls, was honestly very challenging, more so than it should of been. Having said that, staff were always friendly and efficent, no timelines ever got missed during this process.
We did have some issues getting our tags to work on the property since no conventional keys regarding the front door; and that was stressful for the day we moved in. Either a left message or quick start guide would of really helped for the hour we lost figuring all this out.
Would we recommend Leaf Living to any reader ? Yes we would! The Portal was easy, like we said, staff were always nice and supportive. But I understand like many industries, the chaos of such things. If we could give Leaf Living a 4.5/5 star, we would! But either way, we both recommend and wouldn't hesitate to use them again, all the best :)
James.
James · 26 March 2026 · Leaf Living Crowborough
★★★★★ 1/5
GoogleThis is great to see! But what would be amazing if you team reply to emails of a complaint
One of your tenants keeps blocking the road that we all live in. 9 people in a 3 bed house with 9 cars/vans? Really??
3 times we haven’t been able to get our medical supplies for my son on dialysis and once the ambulance couldn’t get to our home.
Leaf Living thanks for not controlling your tenants and causing this stress and risking people’s lives
Jason · 16 March 2026 · Leaf Living Crowborough
★★★★★ 5/5
TrustpilotWe had an absolutely fantastic…
We had an absolutely fantastic experience from Rhodri during our home showing! From start to finish, everything was handled professionally and he even offered us a drink whilst viewing the show home. The agent was knowledgeable, well-prepared, and took the time to answer all of our questions without making us feel rushed.
Emma · 24 February 2026 · Leaf Living Stonehouse
Agent replied · 25 February 2026
Hi Emma,
We're happy to hear that your home showing experience was fantastic! We appreciate your kind words regarding the professionalism and knowledge displayed during the showing. It's great to know that the attention to detail made the experience enjoyable for you. Thank you for your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVery good Customer Service from Alison and Sam
Alison was very helpful and friendly. We wanted a two bedroom and Alison recomended Humberston Meadows to us, after our visit and tour with Sam, who also was very friendly and helpfu, we like the area and the home, but we are still undecided and have a lot to think about.
Linda · 23 February 2026 · Leaf Living Stonehouse
Agent replied · 25 February 2026
Hi Linda,
We appreciate your positive feedback regarding your interactions with our team. We're glad you found the area and home appealing and we know such decisions require careful consideration.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri is so lovely and easy to speak…
Rhodri is so lovely and easy to speak to! He helped make the transaction as smooth as possible!
Shaun · 23 February 2026 · Leaf Living Stonehouse
Agent replied · 25 February 2026
Hi Shaun,
We're so pleased to hear that the transaction went smoothly and that you had a great experience with Rhodri. Thank you for your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 1/5
TrustpilotWe buy your homes
We buy your homes, we don’t get taken on by the council you REFUSE TO KEEP STREET LIGHTS working, especially down here in Cornwall it appears they only have one person to service the UK
Jayne · 20 February 2026 · Leaf Living Stonehouse
★★★★★ 5/5
TrustpilotVisiting site found staff very…
Visiting site found staff very welcoming, spent time viewing different properties of intrest , and disscussed options available, returned for another visit and had the same service as before lovely site and good value for money, for people looking to move into a new build this is a nice area and site to consider
Kim · 19 February 2026 · Leaf Living Stonehouse
Agent replied · 25 February 2026
Hi Kim,
We're happy to hear that you found our staff welcoming and helpful during your visits. It's great to know that you found the site lovely and the value good. Thank you for considering us and for sharing your positive experience!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri was excellent and answered all…
Rhodri was excellent and answered all of our questions. Very professional
Hasnaan · 19 February 2026 · Leaf Living Stonehouse
Agent replied · 25 February 2026
Hi Hasnaan,
We're happy to hear that our team member was able to meet your needs and provide you with a professional experience. Thank you for your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri was so good and informative when…
Rhodri was so good and informative when I visited the site there was no pressure just an great meeting which made me feel confortable dealing with him
Tracey · 18 February 2026 · Leaf Living Stonehouse
Agent replied · 25 February 2026
Hi Tracey,
We're happy to hear that you had such a positive and informative experience. We appreciate you feeling comfortable and thank you for sharing your feedback with us.
Kind Regards,
Marcus
Linden Homes
★★★★★ 1/5
GoogleI had a viewing booked today at 11:30am. My husband was running slightly late, so I called the office in advance to ask if we could be seen at 11:45am or 12pm. I was told this wasn’t possible as the agent, Ryan Lind, had another viewing after ours. I accepted this and said I would attend the viewing alone.
I arrived at the property at 11:25am. Ryan was nowhere to be seen. I repeatedly called the lettings office with no answer and eventually had to call sales just to get through to someone. I was told they couldn’t reach him and that I would be called back with an update. After a lot of back and forth, Ryan finally appeared at 11:52am, walking up with other viewers, looking extremely scruffy.
Despite keeping me waiting for over 20 minutes, Ryan didn’t apologise once. I calmly said my husband would arrive shortly and asked if we could wait a few minutes so we could view together. Ryan responded by saying there were “only 10 minutes left” of my appointment. When I pointed out that I had already waited 20 minutes due to his lateness, he became rude, said the viewing would be cancelled, and stormed off like a child.
His attitude was disgusting and completely unprofessional. He would never have spoken to a man the way he spoke to me. I had also rearranged my entire working day to attend this viewing.
This experience was disrespectful, disorganised, and unacceptable. I would not recommend Leaf Living based on this encounter.
Yas · 16 January 2026 · Leaf Living Crowborough
★★★★★ 5/5
GoogleFreelands Croft Care Home provides outstanding care in a warm, welcoming environment. The staff are kind, attentive, and genuinely care about residents’ wellbeing. The home is always clean and well managed, and families are kept well informed. Highly recommended.
Conor · 16 January 2026 · Leaf Living Fleet
Agent replied · 16 April 2026
Hi Conor, thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We’ll share your kind comments with the Freelands Croft Care Home manager and staff.
★★★★★ 5/5
TrustpilotPolite and friendly
Polite and friendly, listened and gave me the information that i required.
Stephen · 23 December 2025 · Leaf Living Fleet
Agent replied · 24 December 2025
We're happy to hear that you found our team polite and helpful. We appreciate you taking the time to share your positive experience with us!
★★★★★ 5/5
TrustpilotQuick referral
Quick referral. Clear instructions
Michael · 23 December 2025 · Leaf Living Fleet
Agent replied · 24 December 2025
We're happy to hear that our referral process and instructions were clear for you. Thank you for your feedback.
★★★★★ 5/5
TrustpilotGreat fast service
Great fast service, they keep contact at all times through the process
Richard · 23 December 2025 · Leaf Living Fleet
Agent replied · 24 December 2025
We appreciate your positive feedback and 5-star rating. We are so happy you experienced our great service.
★★★★★ 5/5
TrustpilotBUPA are easy to deal with
BUPA are easy to deal with, they respond quickly to any queries and could answer all of my questions without the need to get back to me. Payments for my dentist are paid within days. I am very happy with the service they provide.
Allan · 23 December 2025 · Leaf Living Fleet
Agent replied · 24 December 2025
We appreciate you taking the time to share your positive experience.
★★★★★ 5/5
TrustpilotSó easy to book and the service was…
Só easy to book and the service was great.
Nikki · 23 December 2025 · Leaf Living Fleet
Agent replied · 24 December 2025
We appreciate your feedback and we're so glad booking was easy and our service was great for you.
★★★★★ 5/5
TrustpilotOur BUPA private medical & dental insurance…
Our BUPA private medical insurance policy comes with an allowance for an annual dental check up and a contribution to any dental work for each policyholder (myself and my wife). This is a very valuable benefit and has meant that all our dental needs are now taken to the local BUPA dental practice. This increases our loyalty for multiple BUPA services at a time when local provision of NHS dental services is hard to come by.
Mr · 22 December 2025 · Leaf Living Fleet
Agent replied · 24 December 2025
We're happy to hear that you find the dental benefits valuable and that they support your dental care needs. It's great to know that this encourages your loyalty to our services, especially with the current challenges in NHS dental provisions. Thank you for your positive feedback.
★★★★★ 5/5
TrustpilotWonderful customer experience
Fast and knowledgeable response all helped deliver a wonderful customer experience.
John · 22 December 2025 · Leaf Living Fleet
Agent replied · 24 December 2025
We appreciate your positive feedback! We are so glad to hear that our fast and knowledgeable team helped deliver a wonderful customer experience for you.
★★★★★ 5/5
TrustpilotIt was quick and easy to book an…
It was quick and easy to book an appointment, and the clinic was excellent and staff very good and helpful
Mr · 22 December 2025 · Leaf Living Fleet
Agent replied · 24 December 2025
We appreciate your feedback and are so glad to hear that booking your appointment was quick and easy and that you found the clinic and staff excellent.
★★★★★ 5/5
TrustpilotI had a great experience with linden…
I had a great experience with linden homes i got my keys yesterday the quality of the building is very very beautiful and nice i want to say thank you to sonia and Stuart they support me and my husband and they help us too much thank you again but the house looks beautiful every things is high quality thank you for all people who are making. This lovely houses with this quality
Wafae · 20 December 2025 · Leaf Living Stonehouse
Agent replied · 24 December 2025
Hi Wafae,
We're happy you're pleased with your new home's quality. It's great to hear that the team offered such valuable support during the process. We appreciate your positive feedback and thank you for sharing your experience!
Kind Regards,
Marcus
Linden Homes
★★★★★ 1/5
TrustpilotGreedy company
Greedy company. Puts money over wildlife and their habitat.
P · 18 December 2025 · Leaf Living Stonehouse
Agent replied · 24 December 2025
Hi P C,
We appreciate your feedback and regret your disappointment. We sent you a request for further information through Trustpilot. However, we unfortunately had no response.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotJan at Castlegate Knaresborough has…
Jan at Castlegate Knaresborough has been great in assisting us with finding and reserving our new home, and so far all communication and information has been clear and effective.
L · 17 December 2025 · Leaf Living Stonehouse
Agent replied · 24 December 2025
Hi L & R,
We're happy to hear that the assistance you received during your home search has been great. We appreciate your positive feedback regarding our clear and effective communication.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotWest Park Quarter - 5* customer service
The service received from Danielle, Georgie and Steve has been amazing - they've all gone above and beyond and made the whole process really exciting for us!
Molly · 16 December 2025 · Leaf Living Stonehouse
Agent replied · 24 December 2025
Hi Molly,
We're happy to hear that our team made the process exciting! We appreciate you acknowledging their dedication and going above and beyond. Thanks for your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 1/5
GoogleBroke the terms of their contract regarding the time scale in which they would return our deposit, failed to respond to any contact from us and failed to respond to the Tenancy Deposit Scheme. We’re still waiting for our deposit almost 3 months after our tenancy ended. Although their failure to respond means we’ll eventually get our deposit back, they’ve still profited from the interest they’re earning on that money. Completely unacceptable behaviour as landlords.
H · 16 December 2025 · Leaf Living Crowborough
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.