Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleJoseph showed my wife and I around a property. We liked the property and requested a second viewing. We were very pleased that Joseph accompanied us on the second viewing as he is a very polite and pleasant young man who did not rush us into a hasty look around the property. Joseph has a lovely manner and we hope he will go far in his estate agency career. Absolutely first class.
Michael · 27 September 2025 · Langford Russell Swanley
Agent replied · 26 December 2025
Dear Michael Cook, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Joseph. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Langford Russell Swanley
★★★★★ 5/5
GoogleWe bought our first house with the help of Ross and Hayley at Langford Russell and can’t fault them. They were patient and very helpful explaining things to us. They even assisted us in chasing solicitors. They would get back to us very quickly and we never had to chase them. I would highly recommend buying a Langford Russell property. And a special shout out to Joe who jumped a fence to rescue us when we got accidentally trapped in a property
Dana · 27 September 2025 · Langford Russell Swanley
Agent replied · 26 December 2025
Dear Dana Bufton, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Langford Russell Swanley
★★★★★ 5/5
GoogleRating only, no written review.
Samantha · 8 September 2025 · Langford Russell Swanley
Agent replied · 9 September 2025
Dear Samantha Hickford, Thank you for the great review of our Langford Russell Swanley team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 5/5
TrustpilotHighly recommend - fantastic team and service!
Lamar Hamilton & Kevin Ashton were absolutely fantastic throughout our sales process! They kept us informed and always helped when it came to managing information between ourselves and our buyers. Great customer service and dedication from the team. I would strongly recommend and would work with them again without any hesitation!
Olivia · 5 September 2025 · Langford Russell Sevenoaks
★★★★★ 5/5
GoogleJoe sold us our home. We were looking for a unique house with a fit for purpose downstairs area for my elderly mother to live with us but for us to still maintain our independence living upstairs. He was very helpful all through the process following up with solicitors and checking our queries with the vendors. The moving in goodies box was a nice touch with thougful products and we saved on Ikea furniture with the vouchers. Great service!
Victoria · 3 September 2025 · Langford Russell Swanley
Agent replied · 9 September 2025
Dear Victoria Barnes, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Joe. Your feedback motivates our team to continue delivering exceptional service. Please don't hesitate to be in touch if you require anything further.
Kind regards, Langford Russell Swanley
★★★★★ 5/5
GoogleJoseph was massively helpful in the completion of our house purchase. From the initial enquiry all the way through to when we collected the keys, Joseph was an integral part of making the completion happen despite challenges that arose. He was helpful, knowledgeable and polite throughout. Thank you to Joseph and the rest of the team at Langford Russell Swanley.
Basil · 3 September 2025 · Langford Russell Swanley
Agent replied · 9 September 2025
Dear Basil Herr, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Joseph. Your feedback motivates our team to continue delivering exceptional service. Please don't hesitate to be in touch if you require anything further. Kind regards, Langford Russell Swanley
★★★★★ 5/5
GoogleThe whole team is perfect very professional, kind, and always helpful. Louise was especially supportive and she was finding a house for us. I’m really grateful for everything they have done. Thank you so much😊 …
Guller · 2 September 2025 · Langford Russell Sevenoaks
Agent replied · 9 September 2025
Hi Guller,
Thank you so much for taking the time to leave a great review for us.
It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
All the best with your move,
Kind regards,
Louise Ward
Lettings Manager
Langford Russell
Sevenoaks
★★★★★ 5/5
GoogleLangford Russell (Beckenham) knows its market well. From their initial evaluation and analysis through to the sale of the property, they commanded our confidence. Special mention to Carys who was so professional, knowledgeable and encouraging in her approach. She was a delight to work with.
David · 1 September 2025 · Langford Russell Beckenham
Agent replied · 22 September 2025
Dear David Bullas, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Carys. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Langford Russell Beckenham
★★★★★ 5/5
GoogleHaley and team helped me through the sale of my family home,thankyou very much for your help over the last few months.
Dave.
David · 28 August 2025 · Langford Russell Swanley
Agent replied · 24 August 2025
Dear David Upright
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLouise from Langford Russell went out of her way to assist us in finding a rental property. She is extremely professional and guided us helpfully every step of the way, and kept us up to date frequently of new additions to the market. I would highly recommend Louise and Langford Russell for property rental.
Leila · 26 August 2025 · Langford Russell Sevenoaks
Agent replied · 9 September 2025
Hi Leila,
Thanks for your feedback, we love getting reviews through, especially with such high praise. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Louise Ward
Lettings Manager
Langford Russell
Sevenoaks
★★★★★ 5/5
GoogleEmily was so helpful and communicative and helped to see the transaction through to completion. Thank you!
Charlotte · 24 August 2025 · Langford Russell Sevenoaks
Agent replied · 12 December 2025
Dear Charlotte, We greatly appreciate your 5-star review and are thrilled to hear that you had a positive experience with Emily. Your feedback motivates our team to continue delivering exceptional service. Kind regards, Langford Russell Sevenoaks
★★★★★ 5/5
GoogleKelly and Eddie were great . They worked tirelessly and informatively through the selling of our property making the whole experience very easy. A big thank you to both of them.
Simon · 23 August 2025 · Langford Russell Beckenham
Agent replied · 22 September 2025
Dear Simon Clifft, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Kelly and Eddie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Langford Russell Beckenham
★★★★★ 1/5
GoogleAvoid it at all costs
Manogna · 23 August 2025 · Langford Russell Beckenham
Agent replied · 22 September 2025
Dear Manogna Machiraju,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleKelly was lovely to work with and was very supportive in the purchase of our apartment.
Janet · 17 August 2025 · Langford Russell Beckenham
Agent replied · 16 April 2026
Dear Janet Mcnally, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Kelly. Your feedback motivates our team to continue delivering exceptional service. Please don't hesitate to be in touch if you require anything further!
Kind regards, Langford Russell Beckenham
★★★★★ 5/5
GoogleThe service provided by Langford Russell, in particular by Louise Ward was outstanding. We’ve had great communication throughout the whole process, Louise made sure to understand what we were looking for and we felt very supported and well advised by her. Would definitely recommend.
Inês · 12 August 2025 · Langford Russell Sevenoaks
Agent replied · 9 September 2025
Dear Inês,
We greatly appreciate your 5-star review and the time you took to share your experience with us.
It has been a pleasure to help you with your property search.
Wishing you all the best in your new home.
Many thanks,
Louise Ward,
Langford Russell Lettings Manager
★★★★★ 5/5
GoogleVery impressed with the personal level of service offered by the Sevenoaks Team at Langford Russell. We changed from a previous agent whose staff kept asking us whenever we went into their office, who we were?
Langford Russell staff got to know us, encouraged roughly ten viewers very quickly out of which we received two offers which lead to the sale.
Thoroughly recommended.
Maximus · 10 August 2025 · Langford Russell Sevenoaks
Agent replied · 9 September 2025
Dear Maximus Shred, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Langford Russell Sevenoaks
★★★★★ 5/5
GoogleWould highly recommend Langford Russell. Hayley and Joe were both extremely professional and readily available to ensure the house sale progressed smoothly. Would not hesitate in using again.
Adam · 8 August 2025 · Langford Russell Swanley
Agent replied · 24 August 2025
Dear Adam Price, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Hayley and Joe. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Langford Russell Swanley
★★★★★ 5/5
GoogleGreat team, super efficient..Sienna was great..she helped us right from the viewing to the offer acceptance to completion..
Sarang · 7 August 2025 · Langford Russell Orpington
Agent replied · 26 August 2025
Dear Sarang Joshi, We greatly appreciate your 5-star review and are thrilled to hear that you had a positive experience with Sienna and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Langford Russell Orpington
★★★★★ 1/5
Googlepoor service, no fairness for customers, stay away from this place.
Angelina · 6 August 2025 · Langford Russell Beckenham
Agent replied · 16 April 2026
Dear Angelina,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleThank you Jackie and Rob for the amazing service. Jackie you were warm, honest and transparent and together with Rob made the entire process smooth and stress free. Would recommend!
James · 1 August 2025 · Langford Russell Chislehurst (7a High Street)
Agent replied · 31 August 2025
Dear James H, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jackie and Rob. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Langford Russell Chislehurst
★★★★★ 5/5
GoogleSuperb experience with Langford Russell Chislehurst. So fast, efficient and on the ball. Madeleine was excellent, supportive and always come back with updates in a timely manner. Their marketing was amazing and they sold my house in one day, couldn't ask for a better service.
Antoinette · 1 August 2025 · Langford Russell Chislehurst (7a High Street)
Agent replied · 31 August 2025
Dear Antoinette Miller,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Chislehurst
★★★★★ 5/5
GoogleGreat service from Langfords staff ! Jack was particularly helpful, extremely professional and great at his job - an all round genuine guy who doesn't BS ! Which is quite refreshing these days ! Thanks 🙏 …
Angie · 29 July 2025 · Langford Russell Orpington
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 28 July 2025 · Langford Russell Orpington
Agent replied · 26 August 2025
Dear Paul Ludlow, Thank you for the great review of our Langford Russell Orpington team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 5/5
GoogleSinan one of the agent from your team has been a fantastic agent when we went for viewing the property. He is super efficient and has lot of knowledge and was able to deal to with my queries promptly and provide me with the information I needed.
SHRIBINLAL · 24 July 2025 · Langford Russell Beckenham
Agent replied · 22 September 2025
Dear Shribinlal V,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sinan. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards,
Langford Russell Beckenham
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