Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,743 reviews across 6 offices and 1 platform
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,743 reviews on 1 platform, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad a great experience as a buyer and seller with Jones Robinson. They contacted us weekly with any updates on our purchase, were very understanding despite a lot of back and forth due to the solicitors. Despite the pandemic the service has been outstanding.
Thank you David, this is great to hear and we really appreciate you taking the time to post a review!
5/5
GoogleHighly professional business with great commuication. Really showed appreciation for the business and cared about making the sales the smoothest it could be. Thank you.
Thank you for your kind words, Steven, we really appreciate it. Andrew has loved being of help!
5/5
GoogleIncredibly efficient team of estate agents. Always available when needed. Most importantly they were a kind group of folk who really did their best for us. Many thanks.
Thank you for posting this kind review, Georgie!
5/5
GoogleVery smooth process selling our property with Jones robinson, always able to contact someone when you need an update and Andrew was very good at pushing along solicitors to get all the paperwork done in a convenient time frame. And Martin was very good at taking the pictures and getting the property listed to right move.
Thank you for taking the time to post this review. Andrew and Martin will love reading your kind comments.
5/5
GoogleThank you for assiting where you could. EXCELLENT COMPAY
Thank you Mandy! We really appreciate it!
5/5
GoogleMagical, serene.
Thank you, Allison!
5/5
GoogleVery efficient and with good advice they know the market and keep tough situations calm.
Thank you, Keith for posting this kind review!
5/5
GoogleVery helpful and friendly service Good communication throughout , I would highly recommend using them.
Jackie - thank you for the recommendation, we really appreciate it!
5/5
GoogleToby Hassell in the Devizes office was super helpful and a real joy to deal with! Thank you for all your help Toby!
Thank you for posting this lovely review, Hannah! Toby has loved being of help!
5/5
GoogleI can not thank you enough.. I absolutely recommend Jones Robison estate agents. Friendly, helpful and professional..
Sandra - thank you posting this lovely recommendation! We really appreciate it!
5/5
GoogleAndrew and the team were a joy to deal with, responsive, reliable, courteous and on the pulse. We would certainly recommend them.
Matt - thank you for posting this lovely recommendation for Andrew and the team! We really appreciate it!
5/5
GoogleAndrew and his team are simply amazing. I had a Smooth and transparent transactions.
Thank you for posting this kind review!
5/5
GoogleVery grateful to Andrew and his staff who were really helpful with our house purchase, the process was much smoother because of their extra effort and experience.
Denise - thank you for taking the time to post this kind review for Andrew and the team! We really appreciate it!
5/5
GoogleI have had great experience with all the team, Andrew especially kept me fully up to date at all times. I would Highly recommend Jones Robinson.
Charlie - thank you for posting this lovely recommendation for Andrew and the team. We really appreciate it!
5/5
GoogleThankyou to Becky at Jones Robinson in particular for proactively helping me and for readily answering any questions I put to their office in Newbury. Thankyou to the whole team as well.
Thank you for posting this kind review, Rachel!
5/5
GoogleThank you Andrew and the whole team in the Devizes office. Throughout our sale you have acted with professionalism and diligence, giving appropriate timely advice, seeing our sale through to a very satisfactory conclusion.
Jonathan - thank you very much for posting this kind review! Andrew and the team will appreciate your lovely comments.
5/5
GoogleAndrew, though acting for the vendor was very accommodating in making sure my questions were answered; he was the lynchpin in ensuring a smooth purchase from my perspective - thank you
Adrian - thank you for taking the time to post this lovely review for Andrew! We really appreciate it!
5/5
GoogleAfter a long purchase with lots of stressful actions to be undertaken, Andrew from JR was superb in assisting every step of our purchasing Journey.
Thank you for posting this lovely review, Josh! Andrew will love reading your kind comments!
5/5
GoogleIt was really easy to deal with Andrew, he was able to help us speed up the process and was very approachable and friendly (not your stereotypical EA who chases constantly, so very relieved he didn't add to the stress!)
Thank you, Felicity for taking the time to post this review for Andrew! He love reading your comments.
5/5
GoogleI found the whole team at Jones Robinson to be very professional, friendly and helpful. They took time to listen to any concerns. Queries were dealt with quickly and efficiently. The whole process went smoothly.
Agnes - thank you for posting this kind review! We really appreciate it.
5/5
GoogleMy wife and I have had a most pleasant and positive experience viewing a couple of properties in Devizes recently , as arranged by Toby Hassell.
Thank you for taking the time to post this, Jeewansing. We really appreciate it!
5/5
GoogleThey were very efficient and patient to ensure I was happy with my new tenant conducting lots of viewings which we discussed until we were both happy
Thank you for posting this kind review, Christine! We really apricate it.
5/5
GoogleMany thanks to all the team at Jones Robinson. Fantastic service, very helpful, patient and kind from start to finish. Absolutely excellent.
Thank you for posting this kind review, Victoria!
5/5
GoogleOur viewing of 2 properties arranged by Toby was carried out very professionally, on time and well presented. We soon struck up a good rapour. Hopefully he will find us our forever home and are happy to refer his services.
Colin - thank you for posting this kind review for Toby! He will love reading your feedback!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Jones Robinson is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 1 award EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Jones Robinson a message.
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
