Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,742 reviews across 6 offices and 1 platform
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,742 reviews on 1 platform, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJones Robinson are helping us hugely with finding our new home. In contact daily regarding up coming viewings or other properties that would suit our needs. Always working with us on times and days to view as both myself & wife work full time.. overall, service has been great & look forward to Jones Robinson helping us find our new home! 👍
Barry - thank you for taking the to post this fabulous review. We really appreciate it!
5/5
GoogleWe have used Jones Robinson for the last twelve years, and the service we have received has been excellent. Lucy and her team are always willing to conduct multiple viewings until we find just the right tenant for one of our houses or flats; the referencing is thorough and then Vanessa efficiently deals with all the legal requirements, including drawing up the tenancy agreements. Jones Robinson has made our lives as landlords a lot less stressful!
Annabel - thank you for taking the time post this fabulous review! Lucy and Vanessa have loved being of help.
5/5
GoogleCaitlin was amazing! Very informative and a very friendly and approachable person, would highly recommend it was a great viewing!
Thank you for posting the lovely recommendation, Erin! Caitlin will be delighted to read your feedback.
5/5
GoogleI called up regarding a property listing that turned out to be no longer available, but Becky understood what I was looking for and let me know about an upcoming property, then called up to book me in for a viewing. Very helpful.
Alex - thank you for posting this kind review for Becky, she has loved being of help!
5/5
GoogleThanks Jon’s Robinson Newbury, from house viewing to communication and move in,every person in all processes is professional, enthusiastic and gentle. I am very impressed with this brand :)
Thank you for posting this lovely review, Hui!
5/5
GoogleJones Robinson is the best agents in my point of view and Marcus wenczek was Amazing, he was really helpful and wonderful attitude weldone to him
Thank you for posting this lovely review, Abdoulaye! Marcus will be delighted to read your kind comments.
5/5
GoogleAll the members of Jones Robins I met are very professional and friendly! Special thanks to Anisha who helped me arranged everything. Appreciated her timely response and dedicated service!
Thank you for posting this review, Tony! Anisha has loved being of help!
5/5
GoogleAfter having an initial phone call from Becky, she left me reassured about letting me know of any properties coming up that are suitable for me. She was lovely, friendly and very welcoming! I look forward to what happens next!
Thank you for posting this fabulous review, Rachael! Becky will love reading your kind comments.
5/5
GoogleBecky Cox at Jones Robinson Newbury has been incredibly helpful through the letting process. Up to date information on new properties available and timely viewings make all the difference for us on our search for a property. Many thanks! And keep up the awesome work!
Thank you for posting this kind review, Crystal! Becky has loved being of help!
5/5
GoogleWe have used Church Robinson as letting agents for 6 years and then this year to sell the flat we have been letting. When both letting and selling they have been very professional and have worked hard to get a good result.
Anne - thank you for taking the time to post this kind review! We really appreciate it!
5/5
GoogleExcellent service from Gary and the team, knows market well and provided good advice resulting in a very satisfactory result on our sale
Thank you for taking the time to post this kind review, Stephen. Gary and the team really appreciate it!
5/5
GooglePaige Bradley was fantastic and she communicates every step in detail. I am impressed by her excitement in serving clients with excellence. Thank you Paige
Thank you for posting this review, Mandi! Paige will love reading your kind comments.
5/5
GoogleI recently brought a house via Church Robinson (CR). I appreciate CR's detailed Rightmove adverts, it made it much quicker to narrow properties down. The agent who showed me around the property I brought (Raffaele) was genuinely helpful in facilitating access to the parts I wanted to see. Sometimes things go wrong during completion that are out of your (and in my case the estate agents) hands. However, I was pleasantly surprised when CR helped out after completion to negotiate between myself and the vendors. Bing thanks to Jo for helping with that (and helping me find the water meter a block away). If I need to sell in the future I would go with CR based on my experience.
James - thank you for posting this lovely review. We really appreciate it!
5/5
GoogleI found Marcus Wenczek friendly, professional and very helpful.
Thank you for posting this kind review, Gino!
5/5
GoogleI am very happy about their service. Thank you jones Robinson team
Thank you Av!
5/5
GoogleMarcus is great to deal with. Always super helpful, polite and really personable. Our search continues and I really hope our up and coming viewings will result in us finding our new home.
Thanks for your great review, Nicola! Marcus will be really pleased he was able to help you.
5/5
GoogleCaitlin was great. Very proffesional and willing to help. Thanks for the service
Thank you, Vee!
5/5
GoogleMarcus Wenczek has been so helpful in answering all of my questions. I really believe that he will help me find the right place to rent 😊 …
Thank you for posting this kind review, Aleasha! Marcus will love reading your comments!
4/5
GoogleMarcus was very Polite on the phone. He listened to me, and answered all my questions.
Yewande - thank you for posting this review! We really appreciate it!
5/5
GoogleMarcus Wenczek provided exceptional and professional service, and was incredibly responsive to our queries.
Thank you for posting this review, Muhammad! Marcus will be delighted to read your kind comments.
5/5
GoogleNice estate Agent, reply quickly and find the place we want very efficiently! Caitlin especially helped a lot.
Thanks for your review - Caitlin will appreciate your nice comments!
5/5
GoogleMarcus Wenezek talked to me politely and he was patient enough for all the questions I had and I was answered well. … More
Thank you for posting this kind review, Sandra! Marcus has loved being of help!
5/5
GoogleCaitlin was amazing in assisting me and very quickly booked my viewing. Caitlin is a very Good asset for Church Robinson.
Thanks for your great review Prince!
5/5
GoogleExcellent experience. Rachel was lovely and gave us plenty of time to view the property, answering any queries we had. As first time buyers, we couldn’t have asked for a better first house viewing!
Thanks for your great review, Joe! Rachel will be pleased!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Jones Robinson is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 1 award EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Jones Robinson a message.
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
