Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,742 reviews across 6 offices and 1 platform
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,742 reviews on 1 platform, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFive star plus service received from Paige Bradley, Tenancy Progression Consultant. You are an absolute pleasure to deal with - you are super efficient, pro-active, professional and all queries are dealt with immediately. Excellent service - thank you Paige!
Thank you for taking the time to post these lovely comments! Paige has loved being of help!
5/5
GoogleOur experience as first time buyers couldn't have been better. Thanks to the team at Church Robinson who were fantastic throughout!
Thank you for taking the time to post this kind review, Ryan! We really appreciate it.
5/5
GoogleThis is the third house we have sold with Church Robinson and as usual the service, knowledge and expertise has been outstanding. I would recommend this estate agents to anyone thinking of buying or selling a property. Gary and his team kept me informed of every aspect of the sale. Thank you Church Robinson another very happily customer.
Thank you for posting this kind recommendation, Bob! Gary and the team have loved being of help.
4/5
GoogleSpoke with Becky today and they were lovely. Super friendly and clearly knew what she was doing. Been very stressed about finding a new place but she filled me with confidence so fingers crossed 🤞 …
Eleanor - thank you for posting this kind review. We wish you all the best in finding your new place!
5/5
GoogleVery fast response from Anisha , helpful and informative about the property I was looking at.
Ben - thank you for posting this review! Anisha will love reading your kind comments.
5/5
GoogleFrom the very first phonecall I ever made to Jones Robinson 7 months ago, to now buying my property with them I have nothing but praise. They have been amazing with communication, politeness, friendliness and just made everything so easy for me. A big shout out to Tayler, Wendy and James your all fabulous.
Thank you for posting this kind review, Laura! Tayler, Wendy and James have loved being of help!
5/5
GoogleEnquired about property rentals and spoke to Becky. She was most helpful, very friendly, and reassuring. A pleasure to deal with. Thank you.
Thank you for taking the time to post this review, Susanne! Becky has loved being of help!
5/5
GoogleAnisha was very kind and allowed me to book the property viewing to my expectations. She was very professional and shared all details related to the property. Excellent service.
Thank you for posting this lovely review, Katie! We really appreciate it.
5/5
GoogleIt was nice talking to Caitlin. She helped through the registration process very smoothly. And also helped me to arranged the viewing . She is very helpful and lovely to talk to her. All the best Caitlin.
Thank you posting this review, abhishek! Caitlin has loved being of help!
5/5
GoogleHad such great service from Paige at Jones Robinson estate agents! Thank you for making sure we had all the information we needed!
Thank you for taking the time to post this review Grahame! Paige has been delighted to be of help and will love reading these comments.
5/5
GoogleThanks to Caroline for her help in dealing with my late mother’s house. Not only is she very switched on and competent professionally, in a very difficult time she has been super-responsive and incredibly nice. Great service.
Thank you for taking the time to post this lovely review, Katherine! Caroline will be delighted to read your kind comments.
5/5
GoogleI want to thank you for all of your time and effort in helping get us into our new home. Becky at Jones Robinson Newbury made this whole process much easier than it could have been. I was very satisfied with her service. Wishing you all the success Becky!!
Jason - thank you for posting this kind review for Becky! We really appreciate it!
5/5
GoogleVery pleased with the service we received from Tayler Reynders and team at Jones Robinson. Prompt communication made our flat purchase much more straightforward. A pleasure to work with! Thank you.
Thank you for posting this review, Will! Tayler has loved being of help!
5/5
GoogleAmazing service from Vanessa Burgess! Professional, helpful, friendly and goes the extra mile! Thank you
Thank you for posting this lovely review, Renee! Vanessa has loved being of help!
5/5
GoogleI rang Jones Robinson and spoke to the very helpful Becky. I feel confident she will be able to find me somewhere to live.
Thank you for posting this kind review, Ivan!
5/5
GoogleI always find moving such a stressful process but Paige Bradley supported me throughout the process and l am so grateful for her help. She kept me updated by regular phone calls and was always willing to answer my many questions. Thank you Paige and keep up the amazing work!
Munashe - thank you for taking the time to post this fabulous review! Paige has loved being of help.
5/5
GoogleWe’ve had a great experience with Jones Robinson, working with Mollie and Tayler - both have been very proactive in giving us updates, information and answering all the questions we had! You definitely pay for what you get in terms of service and we couldn’t be happier with their support in selling our house.
Thank you for posting this lovely review, Emma! We really appreciate it!
5/5
GoogleGary and his team were professional throughout. Great communication and co-ordination. Basically they made the whole moving process as smooth as possible, from putting our house on the market through moving to our New home. Dawn was fantastic at staying in contact with all of the parties ensuring exchange and completion took place as planned. Thank you
Thanks, Gary and his team will be very happy with your review!
5/5
GoogleRating only, no written review.
Thank you Claire!
1/5
GoogleRating only, no written review.
Tamer, we are disappointed to see that you have amended your previous review, could you please email jo.woolley@jonesrobinson.co.uk so I may investigate the issues? Thank you.
5/5
GoogleSELLER Overall good - challenging times, James managed to close the deal. Likes The one stop shop for sales progression and legals Post viewing feedback James is a very friendly chap Amanda is great on the progression Online case management Dislikes Nothing to speak of
Thank you for posting this kind review, John! We really appreciate it!
5/5
GooglePaige Bradley at Jones Robinson has been a real help in our recent move! She has been very quick to respond to any queries and issues that we have had and handled everything with professionalism and efficiency. Thank you Paige!
Thank you for posting this kind review, Danielle! Paige has loved being of help!
5/5
GoogleBeing new to the UK, my first challenge was renting a house for me and my family. And in this endeavour, I was made to feel 'at home' by the Jones Robinson team, and in particular Marcus Wenczek who left no stone unturned in securing accommodation for us. He was patient with us, understood our requirements and offered us viewings in line with our needs. Marcus was kind enough to follow up on our viewings. Would recommend Jones Robinson and Marcus in particular for anyone looking for getting a rented accommodation.
Saba - thank you for taking the time to post this kind recommendation for Marcus. He has loved being of help!
5/5
GoogleI was given friendly and professional advice by Anisha who catered to my schedule. A very quick registration as well as booking a viewing and sent me details of viewing properties immediately after our conversation. I have been in touch with other estate agents but none have been in contact with me as promptly as Jones Robinson. I highly recommend. Thank you Anisha
Thank you for your review Marvin, Anisha will be glad of your review!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Jones Robinson is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 1 award EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Jones Robinson a message.
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
