5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you for leaving us a 5-star rating!
Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
Jones Robinson estate agents in Newbury, Didcot, Devizes and 3 more
★★★★★
3,741 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,741 reviews on two platforms, rated 4.9 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Our offices
Jones Robinson's six offices, most reviewed first. Each has its own page.
- Jones Robinson Newbury118 Bartholomew Street, RG14 5DT1,942 reviews · 1,937 on Google (4.8)78 in the last 90 days
- Jones Robinson DidcotThe Old Post Office, 6 Foxhall Road, OX11 7AA623 reviews · 623 on Google (4.8)61 in the last 90 days
- Jones Robinson Devizes4/5 The Market Place, SN10 1HT551 reviews · 551 on Google (4.8)26 in the last 90 days
- Jones Robinson Marlborough139B High Street, SN8 1HN331 reviews · 331 on Google (5.0)30 in the last 90 days
- Jones Robinson LambournMarket Place, RG17 8XU254 reviews · 254 on Google (5.0)8 in the last 90 days
- Jones Robinson Pewsey1 High Street, SN9 5AF41 reviews · 41 on Google (4.7)3 in the last 90 days
Latest reviews from every Jones Robinson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe received excellent service all the way through the process of buying our house.
Agent replied · 30 July 2023
Thank you, Tim, we really appreciate you posting a review!
5/5
GoogleVery helpful throughout our house buying process. Emails always replied to promptly. Mikyle was extremely professional. Would recommend.
Agent replied · 30 July 2023
Thank you for posting these kind lovely comments and recommendation Peter - Mikyle will be absolutely thrilled to read your feedback!
5/5
GoogleWe cannot fault Marcus, Vanessa and Mikyle. After the landlord of the first property pulled out with only 2 weeks to go until we moved in, they ensured that they found us a suitable replacement with a very quick turn around. We now move in to our new home only 10 days after we were due to move. We can't thank them enough! ✨️✨️✨️✨️✨️
Agent replied · 30 July 2023
Stacey, thank you for taking the time to leave such a lovely review for Marcus, Vanessa and Mikyle! They will really appreciate your kind comments and we hope you enjoy your new home!
5/5
GoogleAndrew and the whole team couldn't have been more helpful, professional and understanding. In a world where online only agents are becoming more prevalent , there is no question that the service Jones Robinson provides will always come up trumps.
Agent replied · 30 July 2023
Thank you for taking the time to post a review, Luke! Andrew and the team will be delighted to read your feedback and were very happy to be of help!
5/5
GoogleVery haapy with Jones Robinson of Devizes who acted on our behalf on the sale of my late fathers house. From initial contact to final handover of keys the team were very professional provided great communications at all stages of the sale and promoted the property effectively and efficiently. Many thanks
Agent replied · 30 July 2023
Thank you for taking the time to post this review for our team!
5/5
GoogleFriendly and professional staff, always helpful. Although it took a long time to secure the sale of my mother's flat due to circumstances beyond our control, I was updated on a regular basis and was happy with how the sale was handled. I would recommend Jones Robinson & would use them again should I wish to sell my own property.
Agent replied · 30 July 2023
Thank you for posting this lovely review and recommendation Sue!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you so much for leaving us a 5-star rating!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for leaving us a 5-star rating Paul!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks Rahul for leaving us a 5-star rating for our Lettings team!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for leaving us a 5-star review!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you leaving us a 5-star review!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for leaving us a 5-star rating!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for leaving us a 5-star rating!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks so much for leaving us a 5 star review!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for leaving us a 5-star review Liam!
4/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you leaving us rating Claudia!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks Roman, for leaving us a 5 star review!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks for leaving a 5 star rating!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for your 5 star rating!
4/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for leaving us a star rating Paul!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks for the 5 star rating Emma!
4/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for leaving us a 5-star rating!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for leaving us a 5-star rating!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Jones Robinson is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: Estate Agency of the Year, Small (2 to 6 offices)
- GoldTrusted Agent Awards Night 2026: Overall Estate Agent of the Year
- GoldTrusted Agent Awards Night 2026: South East Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Jones Robinson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 2024
2024 1 award EA Masters 2024 winners
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- UK Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Berks, Hamps, Isle of Wight
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Jones Robinson
Which Jones Robinson office has the most reviews?
Newbury has the most, with 1,942 reviews rated 4.8 out of 5, followed by Didcot with 623.
Where are the Jones Robinson offices?
The six Jones Robinson offices, by town:
- Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
- Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
- Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
- Marlborough: 139B High Street, Marlborough, SN8 1HN
- Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
- Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards. At the Trusted Agent Awards Night 2026 the group won Gold for Estate Agency of the Year, Small (2 to 6 offices), Gold for Overall Estate Agent of the Year and Gold for South East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2019.
