John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more

Thank you for your kind words Hussain. We are thrilled to hear that Chino provided helpful support in assisting your clients with their moves. Our team is dedicated to building lasting relationships and we look forward to helping you with more clients in the future!

Thank you for sharing your wonderful experience Em. We are delighted to hear that our Sutton Coldfield team provided you with reliable guidance and support during your property transition. We strive to be professional and communicative, ensuring everything is sorted smoothly. If you need anything further, please don't hesitate to reach out to us. Wishing you all the best in your new home.

Thank you for sharing your experience Roop. We are so pleased to hear that Dan provided such helpful and professional support during your viewing. We apologise for any technical issues you encountered, but we are that Dan was able to support and alleviate any stress. Your kind words about our communication and local expertise mean a lot to us and we really appreciate you taking the time to share your recommendation for our team!

Thank you for sharing your 5* Review! We would love to know who you dealt with so that we can recognise them directly. Please do kindly share their details and we will ensure this is shared and passed on.

Thank you for your 5* review Oladunmade. We love to hear that you had a great experience working with our team. We appreciate your feedback and look forward to supporting you further.

Thank you for your kind words, Nidin. We are delighted to hear that Kelvin was both helpful and friendly. We appreciate your feedback and look forward to assisting you again.

Thank you for taking the time to share your review. We are delighted to hear that your overall experience was a positive one and that our team was able to support you throughout the process. We are sorry to hear that you found Goodlord a little difficult to use. We really appreciate you highlighting this as feedback helps us identify areas where the customer experience can be improved. We will certainly take your comments on board and share them with the relevant teams. Thank you again for your feedback, and we wish you all the best moving forward.

Thank you for sharing your 5* review for Joe! We love to hear of your experience and are so pleased we were able to support in finding you a new property to rent!

Thank you for taking the time to share your feedback and leave a review. We are sincerely sorry to hear that your experience with our service did not meet your expectations and that you were left feeling so disappointed. We fully appreciate the trust that landlords place in us to manage their properties, and we are sorry to read your comments regarding communication, fees, the management of your property, and the overall support you received during your time with us. This is not the experience we strive to provide, and we are sorry that we fell short. We appreciate you bringing this to our attention and we would welcome the opportunity to better understand your experience and discuss the concerns you have raised in more detail. Your feedback is invaluable in helping us review our processes, identify areas for improvement, and ensure we deliver the best possible service to our clients. Please contact me directly at laura.heaven@johnshepherd.com and I would be happy to arrange a call or meeting at a time that suits you. I would appreciate the opportunity to listen to your feedback and better understand your experience. Thank you again for taking the time to share your concerns, and I hope to hear from you soon.

Thank you for taking the time to share your 5* Review! We are so pleased of your experience working with Josh and our Birmingham team. We appreciate your recommendation and look forward to continuing to support you.

Thank you for sharing your experience Eimonn. We love to hear that Ellie provided such helpful support during your first flat journey. If you need anything further, please don't hesitate to reach out to us, we are always here to help. Wishing you the best in your new home.

Thank you for taking your time to share a 5* review for Kevin! We appreciate your recommendation and will ensure this feedback is passed on.

Thank you for taking the time to share your 5* review for Abbie! We are so pleased she was able to resolve your queries quickly and we will ensure your feedback and recognition is passed on. Thanks again!

Thank you for taking the time to share your 5* review Victoria. We love to hear of your experience working with Gita and we are so pleased to hear that the overall management of your property has been of high standard and Gita has consistently gone above and beyond. We really appreciate your recommendation and look forward to continuing to support you.

Thank you for your kind words, Eden. We are delighted to hear that Joe was so helpful and professional. Thank you again for sharing your feedback and we look forward to serving you again in the future.

Thank you for taking the time to share your review. We love to hear that Joe provided amazing support in organising your house. It is wonderful to know we met your expectations. If you need anything further, please don't hesitate to reach out to us, we are always here to help.

Thank you for taking the time to share your 5* Review! We are so pleased of your experience working with Reemi and our Birmingham team. We appreciate your recommendation and look forward to continuing to support you.

Thank you for your kind words Piers. We are thrilled to hear you experienced amazing customer service and we appreciate your recognition of Joe's efforts. If you need anything further, please don't hesitate to reach out to us, we are always here to help.

Thank you for sharing your wonderful experience, Maryam. We are thrilled to hear that Sam was so helpful and kind during your viewing and you were able to get your application accepted. We really appreciate your review and if you need anything else, please don't hesitate to reach out to us. we are always here to help.

Thank you for sharing your wonderful experience with us Laaiba. We are delighted to hear that Kelvin provided you with helpful and friendly support during the tenancy process. We appreciate your trust in us and look forward to supporting you again.

Thank you for taking the time to share your feedback, and I am genuinely sorry to hear that your experience has only rated us 1*. This is not the level of service we aim to deliver and would love to have further feedback regarding your experience and how we can improve moving forward. As your review isn't directly linked to a property address or account name in our system, could you please contact me directly at laura.heaven@johnshepherd.com with your address or reference number? As soon as I have those details, we will be able to resolve any pending issues and look to rebuild your trust in us. We look forward to hearing from you.

Thank you for your kind words Airianosa. We are delighted to hear that Kelvin was so helpful during your experience. If you need anything further, please don't hesitate to reach out to us.

Thank you for sharing your 5* review! We would love to know more about your experience and who you were dealing with directly so we can ensure they are recognised. Please do share your further feedback with us, we would love to hear it.

Hi Lauren, Thank you for taking the time to share your review. We are sorry to hear that it is only 3 stars and would love to know how we could improve our experience moving forward. Please do share your further feedback with us!