1/5
Google1 star is generous for these shady crooks. Avoid at all costs
Trusted Agent profile · Nottingham
Verified
John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more
★★★★★
3,078 reviews across 11 offices and 4 platforms
John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,078 reviews on four platforms, rated 4.2 out of 5 overall.
1,611
Reviews on Google
All 11 offices
4
Reviews on Yell
Business-wide
1,437
Reviews on Trustpilot
Business-wide
26
Reviews on allAgents
Business-wide
Our offices
John Shepherd's 11 offices, most reviewed first. Each has its own page.
- John Shepherd Birmingham33 Colmore Row, B3 2BS1,838 reviews · 433 on Google (3.9)202 in the last 90 days
- John Shepherd Solihull6/8 Drury Lane, B91 3BD1,677 reviews · 294 on Google (4.2)164 in the last 90 days
- John Shepherd Derby42 Queen's Rd, NG2 3DT1,638 reviews · 238 on Google (4.1)266 in the last 90 days
- John Shepherd RedditchThe Old Church, Ipsley Street, B98 7AA1,597 reviews · 198 on Google (4.6)168 in the last 90 days
- John Shepherd Cannock25/27 Wolverhampton Road, WS11 1AP1,545 reviews · 160 on Google (4.0)179 in the last 90 days
- John Shepherd Nottingham2 Gordon Road, West Bridgford, NG2 5LN1,501 reviews · 124 on Google (3.8)196 in the last 90 days
- John Shepherd Sutton Coldfield74B Walsall Road, B74 4QY1,447 reviews · 55 on Google (3.4)186 in the last 90 days
- John Shepherd Redditch (The Old Church)The Old Church, Ipsley Street, B98 7AA981 reviews · 76 on Google (4.2)156 in the last 90 days
- John Shepherd Royal Sutton Coldfield (Sutton Coldfield)Sutton Coldfield, B74 4QY955 reviews · 43 on Google (3.0)165 in the last 90 days
- John Shepherd Solihull (380)380, Stratford Road, Shirley, B90 4AQ875 reviews · 0 on Google155 in the last 90 days
- John Shepherd Solihull (6-8 Drury Lane)6-8 Drury Lane, B91 3BD862 reviews · 0 on Google156 in the last 90 days
Latest reviews from every John Shepherd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI'd like to thank Holly because she was helpful, kind, and professional with all the details.
1/5
GoogleRating only, no written review.
5/5
GoogleKatie was fabulous, moved things along very quickly and responsive communication.
5/5
GoogleRating only, no written review.
5/5
GoogleSo so happy with the help provided, would strongly recommend to rent through them! Very considerate and patient!
1/5
GoogleWorst agency ever. Inconsiderate.
1/5
GoogleOne of the worst agents I've dealt with as a landlord, awful communication and failed to rent a property of mine for 2+ months. Gave it to another agent and they let it within 1.5 weeks. They didn't seem to care and never answered the phone. Landlords, I would avoid this one
1/5
GoogleI would give zero stars if I could. They haven't a clue about lha rates or house pricing being considerably more from the South East England where I am from. Awful customer service. Avoid.
5/5
GoogleRating only, no written review.
1/5
GoogleThey promise that they will send the virtual tours or more details. However nothing happened
5/5
GoogleOur process from start to moving in was very smooth. We viewed the property and got the possession with in days. Paula was our main contact in the process who helped us like a family which was really great.
5/5
GoogleI'd like to thank Rahim for his outstanding service throughout the process. I will definitely be dealing with Rahim again and recommending him to others.
5/5
GoogleRenting process went so smoothly and fast! I was very impressed!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleLuke was incredibly knowledgeable and offered some great advice with regards to letting my property. I’m sure in his capable hands he will find me the perfect tenant in no time!
5/5
GoogleI dealt with Helen Butler Adams. She was so professional and made the process so easy. Very helpful and efficient, nothing is to much trouble.
5/5
GoogleWendy and Luke were very accommodating with all of my queries. As a tenant I would recommend using this agency, very friendly and always at hand to help.
1/5
GoogleImpossible to get anyone to speak to or return my calls/ voicemail. There are a couple of properties I'm interested in renting but nobody has got back to me for a week despite leaving several messages. Landlords be aware of this. Your potential tenant cannot view your property due to ineffective letting agent
5/5
GoogleRahim was really great with everything he did everything he could in order to give me the best price and he was really helpful and made everything easier.
5/5
GoogleRating only, no written review.
5/5
GoogleMohammad went above and beyond to help us find a home to rent. From start to finish he made the process stress free and was always available to help 🤩 …
5/5
GoogleBrilliant company
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- West Midlands Lettings
Source: EA Masters winners lists, as published, linked by year.
Want John Shepherd to help?
Send John Shepherd a message.
Questions about John Shepherd
Which John Shepherd office has the most reviews?
Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,677.
Where are the John Shepherd offices?
The 11 John Shepherd offices, by town:
- Birmingham: 33 Colmore Row, Birmingham, B3 2BS
- Cannock: 25/27 Wolverhampton Road, Cannock, WS11 1AP
- Derby: 42 Queen's Rd, Derby, Nottingham, NG2 3DT
- Nottingham: 2 Gordon Road, West Bridgford, Nottingham, NG2 5LN
- Redditch: The Old Church, Ipsley Street, Redditch, B98 7AA
- Redditch (The Old Church): The Old Church, Ipsley Street, Redditch, B98 7AA
- Royal Sutton Coldfield (Sutton Coldfield): Sutton Coldfield, Royal Sutton Coldfield, B74 4QY
- Solihull: 6/8 Drury Lane, Solihull, B91 3BD
- Solihull (380): 380, Stratford Road, Shirley, Solihull, B90 4AQ
- Solihull (6-8 Drury Lane): 6-8 Drury Lane, Solihull, B91 3BD
- Sutton Coldfield: 74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Has John Shepherd won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.
