5/5
GoogleWhat a great service this agent provides, communication is fabulous for a reasonable price. Special thanks to Ash for his undivided attention 👍 …
Agent replied · 21 July 2026
Thanks for the review - really appreciated. Mat Barnes Hunters
Trusted Agent profile · Nottingham
Verified
John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more
★★★★★
3,080 reviews across 11 offices and 4 platforms
John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,080 reviews on four platforms, rated 4.2 out of 5 overall.
1,611
Reviews on Google
All 11 offices
4
Reviews on Yell
Business-wide
1,439
Reviews on Trustpilot
Business-wide
26
Reviews on allAgents
Business-wide
Our offices
John Shepherd's 11 offices, most reviewed first. Each has its own page.
- John Shepherd Birmingham33 Colmore Row, B3 2BS1,838 reviews · 433 on Google (3.9)201 in the last 90 days
- John Shepherd Solihull6/8 Drury Lane, B91 3BD1,679 reviews · 294 on Google (4.2)165 in the last 90 days
- John Shepherd Derby42 Queen's Rd, NG2 3DT1,641 reviews · 238 on Google (4.1)268 in the last 90 days
- John Shepherd RedditchThe Old Church, Ipsley Street, B98 7AA1,600 reviews · 198 on Google (4.6)170 in the last 90 days
- John Shepherd Cannock25/27 Wolverhampton Road, WS11 1AP1,546 reviews · 160 on Google (4.0)179 in the last 90 days
- John Shepherd Nottingham2 Gordon Road, West Bridgford, NG2 5LN1,504 reviews · 124 on Google (3.8)198 in the last 90 days
- John Shepherd Sutton Coldfield74B Walsall Road, B74 4QY1,448 reviews · 55 on Google (3.4)186 in the last 90 days
- John Shepherd Redditch (The Old Church)The Old Church, Ipsley Street, B98 7AA983 reviews · 76 on Google (4.2)157 in the last 90 days
- John Shepherd Royal Sutton Coldfield (Sutton Coldfield)Sutton Coldfield, B74 4QY959 reviews · 43 on Google (3.0)168 in the last 90 days
- John Shepherd Solihull (380)380, Stratford Road, Shirley, B90 4AQ877 reviews · 0 on Google156 in the last 90 days
- John Shepherd Solihull (6-8 Drury Lane)6-8 Drury Lane, B91 3BD864 reviews · 0 on Google157 in the last 90 days
Latest reviews from every John Shepherd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAsh and the team provided an excellent service and kept myself updated throughout the process.
Agent replied · 21 July 2026
Thank you for the kind words of feedback Mat Barnes, Director, Hunters Chesterfield
5/5
GoogleRating only, no written review.
Agent replied · 21 July 2026
Thank you for the kind words of feedback Mat Barnes, Director, Hunters Chesterfield
5/5
GoogleRating only, no written review.
Agent replied · 21 July 2026
Thank you for the kind words of feedback Mat Barnes, Director, Hunters Chesterfield
5/5
GoogleAll the staff are very friendly and patient with us. Offices easy to access and free parking there. We haven't moved for nearly 50 years, so a very big step for us. They explained things to us. Well done everyone.
Agent replied · 21 July 2026
Thank you for the kind words of feedback Mat Barnes, Director, Hunters Chesterfield
5/5
GoogleDonna was very approachable and really responsive in answering any questions I had about buying my property. She made sure I had all the information I needed and was very knowledgeable.
Agent replied · 21 July 2026
Thank you for the kind words of feedback Mat Barnes, Director, Hunters Chesterfield
5/5
GoogleEveryone was superb. A very slick outfit.
Agent replied · 21 July 2026
Thank you very much for the feedback! :) Mat Barnes, Director. Hunters Chesterfield
5/5
GoogleYou always feel that it’s expensive to sell your home and that the estate agents get money for nothing. However hunters earned every penny of their fee and I couldn’t recommend them highly enough
Agent replied · 21 July 2026
Thats good to know Darren! Thanks fo rthe feedback. regards Mat Barnes Director
4/5
GoogleRating only, no written review.
Agent replied · 21 July 2026
Thank you Mat Barnes, Director. Hunters Chesterfield
5/5
GoogleAll staff go above and beyond and truly offer a personal and professional service. We were kept updated throughout the selling process and have no hesitation in recommending their services.
Agent replied · 21 July 2026
Really kind wors - thanks Mat Barnes, Director Hunters Chesterfield
5/5
GoogleFriendly and professional staff. An excellent office
Agent replied · 21 July 2026
Thankyou!! :) Mat Barnes, Director Hunters Chesterfield
5/5
GoogleRating only, no written review.
Agent replied · 21 July 2026
Thanks for the review Mat Barnes, Director Hunters Chesterfield
5/5
GoogleMade our experience as first time buyers easy, with regular updates on what was going on. Donna was fabulous
Agent replied · 21 July 2026
Thanks for the review - kind words & Donna will be really happy. Mat Barnes, Director Hunters Chesterfield
5/5
GoogleGood staff; professional and organised.
Agent replied · 21 July 2026
Thanks for the kind words - Mat Barnes Director, Hunters Chesterfield
3/5
GoogleHelpful initially on 1st property enquired/viewed. Emailed over 2 others, but my emails weren't responded to.
Agent replied · 21 July 2026
Hi Jill - sorry to hear about these email issues. Let me help you. Please email me copies to mat.barnes@hunters.com where I can respond instantly and personally. Please let me know the property type you are trying to find to rent & I will keep you posted on any new ones as well. regards Mat Barnes
5/5
Googlegreat estate agents, friendly and helpful.
Agent replied · 21 July 2026
Thank you for the feedback - appreciated Mat Barnes Director Hunters Chesterfield
5/5
GoogleBest letting agents in Chesterfield
Agent replied · 21 July 2026
WOW! - thanks paul Thank you for the feedback - really appreciated Mat Barnes Director Hunters Chesterfield
5/5
GoogleProcess was seamless. All staff supported well throughout the process. Communication was good
Agent replied · 21 July 2026
Thank you for the feedback - appreciated Mat Barnes Director Hunters Chesterfield
1/5
GoogleOne of the worst estate agents I've had the misfortune of dealing with. No communication, incapable of selling your house and happy to push prospective buyers to other properties in thier portfolio as long as they're getting the commission. Avoid at all cost. Useless
Agent replied · 21 July 2026
Hi Stephen your sale falling through was very unfortunate. After the survey raised issues with your property we did try to renegtiate but unfortunately we were unable to find a common ground. I understand you then decided not to sell. So sorry it didnt work out for you. regards Mat Barnes Director, Hunters Chesterfield
5/5
GoogleExtremely happy with the service provided. Donna was very professional throughout.
Agent replied · 21 July 2026
Many thanks for the kind words - its really appreciated. Mat Barnes, Director Hunters
5/5
GoogleExcellent company to deal with. Staff are professional, knowledgeable and very approachable
Agent replied · 21 July 2026
Such kind words - thanks Mat Barnes Director, Hunters Chesterfield
5/5
GoogleTop class service
Agent replied · 21 July 2026
Thank you - appreciated :) Mat Barnes, Director, Hunters Chesterfield
5/5
GoogleOutstanding service from beginning to end - showed from the first meeting that they cared about me and my property and kept true to that throughout.
Agent replied · 21 July 2026
Thank you Mat Barnes, Directors, Hunters Chesterfield
5/5
GoogleRating only, no written review.
Agent replied · 21 July 2026
Thank you Mat Barnes, Directors, Hunters Chesterfield
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- West Midlands Lettings
Source: EA Masters winners lists, as published, linked by year.
Want John Shepherd to help?
Send John Shepherd a message.
Questions about John Shepherd
Which John Shepherd office has the most reviews?
Birmingham has the most, with 1,838 reviews rated 4.3 out of 5, followed by Solihull with 1,679.
Where are the John Shepherd offices?
The 11 John Shepherd offices, by town:
- Birmingham: 33 Colmore Row, Birmingham, B3 2BS
- Cannock: 25/27 Wolverhampton Road, Cannock, WS11 1AP
- Derby: 42 Queen's Rd, Derby, Nottingham, NG2 3DT
- Nottingham: 2 Gordon Road, West Bridgford, Nottingham, NG2 5LN
- Redditch: The Old Church, Ipsley Street, Redditch, B98 7AA
- Redditch (The Old Church): The Old Church, Ipsley Street, Redditch, B98 7AA
- Royal Sutton Coldfield (Sutton Coldfield): Sutton Coldfield, Royal Sutton Coldfield, B74 4QY
- Solihull: 6/8 Drury Lane, Solihull, B91 3BD
- Solihull (380): 380, Stratford Road, Shirley, Solihull, B90 4AQ
- Solihull (6-8 Drury Lane): 6-8 Drury Lane, Solihull, B91 3BD
- Sutton Coldfield: 74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Has John Shepherd won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.
