Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWorking with Pia Foulser has been an absolute pleasure. She is incredibly responsive, proactive, and genuinely committed to helping us find the right property. Her professionalism, patience, and dedication make the whole process feel so much easier, and I truly appreciate all the time and effort she continue to put in. I wouldn’t hesitate to recommend Pia to anyone looking for a property.
L · 11 July 2026 · John D Wood and Co Lettings London (296)
Agent replied · 11 October 2026
Thank you so much for your lovely review! We are thrilled to hear about your positive experience working with Pia. We pride ourselves on our team's professionalism, dedication, and commitment to finding the perfect property for our clients. Your recommendation means the world to us! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe letting agent Bo, was fantastic and really went above and beyond to make sure we had everything we needed to get in and settled comfortably. She had to do some extra running around to ensure all the amenities were in place and that things like the smoke alarms were working properly, and she handled it all with care and professionalism. Really great service and very much appreciated.
Bonnie-Lyn · 11 July 2026 · John D Wood and Co Lettings London (296)
Agent replied · 11 October 2026
Thank you for your kind words! It was my pleasure to assist you in finding a comfortable and safe place to call home. I will always go above and beyond to make sure my clients are taken care of. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy Lettings agent was Pia whose help was invaluable as I searched for a new flat in Chelsea. Being from abroad, I didn’t know the area and Pia patiently took me to different neighborhoods and types of flats until we found the perfect one. I would highly recommend Pia to anyone - she is “on it” and a clear communicator, plus positive, proactive, warm and detail-oriented. JDW is lucky to have her.
Keil · 11 July 2026 · John D Wood and Co Lettings London (296)
Agent replied · 11 October 2026
Thank you so much for your great review of Pia! We are thrilled to hear that she was able to provide invaluable help in your search for a new flat in Chelsea. She truly embodies all the qualities we strive for at JDW and we are lucky to have her on our team. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Thai · 11 July 2026 · John D Wood and Co Lettings Oxford
Agent replied · 11 October 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
★★★★★ 1/5
TrustpilotBizarre
I contacted Claire Carter after receiving a leaflet through my door, to see if they are interested in selling my house. I had a visit from 'Charlotte' the same day, to do a valuation. Then I never heard from them again. Obviously not interested in selling houses. Timewasters. Bizarre.
Sue · 20 June 2026 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
TrustpilotCharlie Peplow in Chelsea Green
I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!
Florence · 16 June 2026 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
TrustpilotWorked with Warren in the Wimbledon…
Worked with Warren in the Wimbledon office for our purchase of a house. He was excellent throughout, great communication, always clear and to the point. He stood out amongst the various other agents we had to deal with in sale and purchase and we would highly recommend his services. He also had excellent recommendations for periphery services (which we used for the building survey).
Matt · 12 June 2026 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleWe started the sale of the Flat with Charlie Larwood and Gatley Searly receiving the support required at that time but Gatley took over to be our main contact being essential for a process that became complicated for our experience and took longer than expected..Galley thank you for your help in everything needed.. for your patience..your understanding on our request..kind regards
Eugenia · 12 June 2026 · John D Wood and Co Lettings London (125 Gloucester Road)
Agent replied · 12 October 2026
Thank you so much for your kind words, and for choosing us to help you with the sale of your Flat! We are thrilled to hear that you had a positive experience with our team, especially Gatley Searly. We truly appreciate your patience and trust throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat experience with the South Kensington office who assisted us selling our flat. Gatley was fully on it: very thoughtful, honest, dedicated and just excellent all the way through. Charlie chimed in to help with the final push, with spot on strategic advice. The perfect set of competence to navigate the current market dynamics - well done!
Francesca · 12 June 2026 · John D Wood and Co Lettings London (125 Gloucester Road)
Agent replied · 12 October 2026
Thank you for your glowing review! We're so grateful for your trust in our team at the South Kensington office. It was a pleasure assisting you with selling your flat and we're thrilled that our team members, Gatley and Charlie, provided you with excellent service. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleI recently completed a transaction in Wimbledon Village with Peter's help. He always responded promptly with any questions I had, and made some very useful suggestions!
Thank you for your input Peter!
Caroline · 11 June 2026 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 11 October 2026
Thank you for leaving a review! So glad to hear your experience with Peter in Wimbledon Village was positive. We strive to provide prompt responses and helpful suggestions to our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThis was by far the best estate company that I've worked with in Oxford. They were professional, ensured that the property was prepared for completion, and facilitated communication between the buyer and seller in a way that ensured everyone was happy. I would choose them again, whether buying or selling.
Sarah · 11 June 2026 · John D Wood and Co Lettings Oxford
Agent replied · 11 October 2026
Thank you so much for your glowing review! We strive to provide top-notch service to all of our clients and we are delighted that we exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAll the staff at John D Wood helped me move home which is always an anxious time. They did exactly what they said they would and at a time agreed. They were always courteous and friendly and a calming presence. I can highly recommend them as the Agent to use for house buying or selling.
Christine · 11 June 2026 · John D Wood and Co Lettings Oxford
Agent replied · 11 October 2026
Thank you for your wonderful 5* review! We're thrilled to have helped make your moving experience a smooth and positive one. Our team takes pride in delivering excellent service and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleUsed Andrew Topping to sell my house after two previous attempts (using a different firm) failed at the exchange stage. I decided on the Modern Auction method to speed up and make more certain the sales process. Apart from some internal regulatory delays the process was good and, despite the need to make a price reduction (my decision), achieved my desired outcome. The Modern Auction method is not cheap but I was pleased at the outcome. Andrew and his colleagues were accessible and supportive. I would definitely use John D Wood (and Andrew) again.
Stephen · 11 June 2026 · John D Wood and Co Lettings Oxford
Agent replied · 11 October 2026
Thank you so much for choosing us to sell your house, and we're thrilled to have helped you achieve your desired outcome through the Modern Auction method. Our team is always here to support and provide the best service possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotWe bought a property through John D…
We bought a property through John D Wood. The service was excellent.
Victoria was very good, candid and direct in the right moments and communicative throughout.
It was evident that they worked 'for their clients' as much as they did balancing securing the sale.
I will be using them when we come to move on.
James · 5 June 2026 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
TrustpilotWe had a great experience selling through John D Wood
We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.
Flora · 4 June 2026 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
TrustpilotMy experience with John D Wood & Co was…
My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.
Hannah · 21 May 2026 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
TrustpilotAll staff especially Jane at St…
All staff especially Jane at St Margarets branch professional helpful experienced and kind . Very supportive through a long house selling process . Highly recommended
J · 16 May 2026 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
TrustpilotHelpful and friendly
Always very helpful,friendly and supportive whilst remaining professional. Gave good advice. Appreciated individual circumstances. Always answered my queries. Stayed with us through a long process with a positive outcome.
Jane · 15 May 2026 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleThanks Gatley for all your support, advice and patience! Great experience
Cecilia · 12 May 2026 · John D Wood and Co Lettings London (125 Gloucester Road)
Agent replied · 12 October 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAdam is fantastic and would highly recommend
Justina · 11 May 2026 · John D Wood and Co Lettings Lymington
Agent replied · 11 October 2026
Thank you for taking the time to leave us your amazing recommendation and 5* review. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleRating only, no written review.
AI · 11 May 2026 · John D Wood and Co Lettings London (501 Battersea Park Road)
Agent replied · 11 October 2026
Thanks for reaching out and we’re sorry if things didn’t go smoothly. We’d like to understand more, just drop us an email at review@countrywide.co.uk and we’ll take a closer look.
★★★★★ 5/5
TrustpilotJane was extremely helpful
Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.
Jack · 8 May 2026 · John D Wood and Co Lettings Oxford
★★★★★ 1/5
TrustpilotAVOID John D Wood Head of Lettings St Margret's/Richmond
AVOID John D Wood Richmond/St. Margaret's Branch Lettings
Lara · 6 May 2026 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
TrustpilotHelpful team member
Charles Spalton from the Battersea office was very helpful. He kept me up-to-date with all the different options available during my search process.
Seb · 5 May 2026 · John D Wood and Co Lettings Oxford
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
