Incommunities Ltd estate agents in Shipley, Batley and Leeds

★★★★★ 5/5

Google

Alas,I left incommunities flat in 2015.then turfed onto the streets,and my road back into a home,is STILL GOING on,it's 2024 & u am still homeless,I have lost all hope of living in hotels & other unlovable dumps,I left because of no chair to sit on,unworkable shower,etc.however,the incommunicado flat I had,I loved it.a housing association I will try again.mr robert coope.

Robert · 24 July 2024 · Incommunities

★★★★★ 1/5

Google

The most incompetent organisation I've ever had the displeasure of having to deal with. Absolutely no way the staff have been trained, proof of this is clear for all to see in how different staff will give you different information about the same issue. So far I've spoken to Saj, Fiaz and Lanette. At the end of each call i recieved apologies and assurances that i would hear from somebody in planning (by the way they can only contact planning via email). The job that was booked in for the 6th of June is marked as 'complete'. It hasn't been started yet, nobody has given me an explanation as to why the contractor marked it down as 'complete' when he came out on the 4th and the job was booked in for the 6th. (It's an external job lol, he could, still have done it despite coming two days early). I explained all of the above to these three customer service geniuses. Each one gave me a different load of utter nonsense and then ended with promises of somebody in planning getting back to me. What are the landlords, council or private, paying these guys for? Anyway spoke to Michelle this morning, apparently now it's an official complaint, someone will contact me within two working days to acknowledge it, very likely, withing ten days it will be resolved, even more likely lol. Look out for my update next week, in the mean time try to avoid dealing with incommunities at all costs. Keep a record of all of your emails and phone calls to them and maybe stop paying rent if you are treated in a similar fashion. Would love to speak to the actual owners of the property.

Zubear · 24 July 2024 · Incommunities

★★★★★ 1/5

Google

UPDATE: 10/6/24 S9 THIS AFTERNOON IVE RUNG THEM UO TO ASK ABOUT A PAYMENT CARD AS THERE'VE AND TI INFORN THEM THAT SOMEONE AS TRIED TO GETBIN MY BATHROOM WINDOW BUT ALL RHEY SAY IS ILL MAKE THE CARD A PRIORITY BUT JUST BRUSHED THE WINDOW THING OFF AND TOLD ME TOBHAVE A GOOD DAY AND WOULDNT WANT TO INFORM ME OF ABY THING I DO TOBTRY GET A MOVE AS IM FEELING NOT SAFE GERE ANY MORE SINCE OCTOBER LAST YEAR YES 8MONTHS AND EVEYTIME I TRY TO GET A CALL FROM MY HOUSING OFFICER ITS SEEMS LIKE SHE ON ANNUAL LEAVE IVE EMAILED HER TOBNO JOY AND YEAH IM IN ARREAS WITH HEATING WHAT AS ONLY JUST BEEN MADE A BIR BETTER FROM THE 2 YEARS IVE BERN TELLING THEM ABOUT AND REFUSED TO PAY FOR SOMETHING I WASNT GETTING THEY ARE A JOKE AND WOULD ONLY BE BOTHERED ABOUT NOT GETTING THE RENT IF I ENDED MY LIFE BECAUSE THIS HOW IVE FELT SINCE THEN SO IF I CANT GO ON ANYMORE ITS DOWN TO THEM BECAUSE IVE GOT MENTAIL HEALTH PROBLEMS BUT THEY DONT CARE BECAUSE I BET EVERY INCOMMUNITIES WORKER DOES OR AS LIVED ON A ESTATE LIKE MOST OF US THEY DONT CARE ABOUT THERE TENANTS JUST CARE ABOUT THE MONEY . Not very good at helping there tenants, let's just say this if someone as had trouble at there properly for the last 6 months I.e dog poo & lit paper,! Yes FIRE pushed through there letter box, door casing broken because of people trying to get in and the graffiti put over the front of there properly. And if that person as done everything the housing as asked of them and for them to say let find out if we could get you a move but then that's all it is just talk #rantover

Mazurkey · 11 June 2024 · Incommunities

★★★★★ 1/5

Google

Rating only, no written review.

Shirt · 4 June 2024 · Incommunities

★★★★★ 5/5

Google

I went here to attend a meeting and was very appreciative of the staff and facilities. Tea & coffee were provided, but as I don't drink either, a bottle of orange juice was obtained for me. Some of our delegates needed high back chairs, and these were provided . We had a good selection of snacks as well. All in all, it was a very pleasant meeting in very congenial surroundings.

Jacqui · 2 June 2024 · Incommunities

★★★★★ 1/5

Trustpilot

Disgusting housing association shouod…

Disgusting housing association shouod be closed down, no customer service to vunerable adults, advertise homes on bradford homes with zero intention of taking off the homes or offering to anyone, managers clueless, complaints ignored, reported to ombudsman and papers

L · 21 May 2024 · Incommunities

★★★★★ 1/5

Trustpilot

Beware of Incommunities!

Beware of Incommunities!! they're a criminal company who partner with the authorities to go in your home without your knowledge or consent! If you see evidence that someone has been in your home while you're out then put secret cameras up around your home to catch them in carrying out illegal acts against you in your home. They will also put racist antisocial neighbours to live nextdoor to you to make your life hell and shorten your life expectancy with all the stress and distress, if you complain be prepared for them to take the neighbour's side. And don't be mistaken into thinking that once you flee for your life that that'll be the end of it, no, they'll pursue you after you've left and years later when your children are grown up then they'll go after them too. And they'll find ways around international laws there to protect citizens by displaying a fake ads for your adult child to apply for thus giving up their personal details for them to use to target them in their home and in their job. Oh and don't bother changing your locks, they'll still manage to get a copy using all sorts of tactics including going in the house while your 15yo is upstairs play on his PlayStation if he hasn't followed your instructions to lock the door behind him when he gets in from school. Other tactics could be to go in your workplace/college and wait for the fire drill then go in your bag, or they'll pickpocket your keys

Dann · 20 May 2024 · Incommunities

★★★★★ 1/5

Google

Absolutely the worst housing . You can call them every month , discuss the case and the Incommunites do whatever they want anyway . Telling lies that you have never contacted them and they tried to call you . Two winters I needed to wait for mould to be removed . Insulation that caused mould is still in process . If you email them , no one will answer your emails. Although, they are very good at one thing - increasing the very expensive rent ( the most expensive in all housing associations). Every year !! They won’t forget about you in this matter . Useless , and rubbish.

A · 19 May 2024 · Incommunities

★★★★★ 1/5

Google

Poor service, promise things but don't deliver, reported my repair numerous times,but still no outcome.

Pete · 10 May 2024 · Incommunities

★★★★★ 1/5

Google

I wouldn’t even give them one star. I have called up several times and left messages for people to call me. They have taken my number but no call back. Firstly they don’t answer and when they do they say will ask them to call you. Still no phone call. Maria who deals with rent to buy I rang hee woek number and left a message but still no reply. This absolutely disgraceful. Is this how you treat new customers. Imcommunities you need to sort your staff out because your reviews online are that everyone’s complaining of your staff.

Sara · 10 May 2024 · Incommunities

★★★★★ 1/5

Google

Six years of hell ! A new build with many , many faults . Two major ones being a toilet that was plumbed in incorrectly (The soil pipe had an uphill slant ) This repair took five years and three months to be taken seriously. I was instructed to use a household mop to clear blockages ! I used other peoples toilets the majority of the time . The second is a ubiquitous cold draught which staff have felt but refuse to admit it because it was always present and should have been identified before accepting the property from the developers, Mulgrave properties. Windows and doors are of very poor quality, like the people who fitted them . Incommunities are by far the worst social housing landlords .

Elizabeth · 10 May 2024 · Incommunities

★★★★★ 5/5

Google

Rating only, no written review.

Arron · 10 April 2024 · Incommunities

★★★★★ 4/5

Google

Okay just show at times

Richard · 10 April 2024 · Incommunities

★★★★★ 5/5

Google

Excellent place with friendly staff

Benny · 11 March 2024 · Incommunities

★★★★★ 1/5

Google

I'd like to know what rite you have to forge my signature on two tenancy agreements

Next · 11 March 2024 · Incommunities

★★★★★ 1/5

Google

Vicky area manager of Fagley, she is hard to work with. She has very poor communication skills as I tried contacting her through her email several times. In the end when she had the answer to my question, she never responded to conclude the initial query. In fact she was in the area when my mum had seen her and asked her what had happened, not only did she not conduct herself appropriately, she very well spoke very rudely with an attitude to my mum. There's a way to speak to people with respect and with basic morals. As for the main group that run Incommunities, they're 2 faced. They will show that they're there to help and communicate but really they couldn't because realistically they're racists and will never tell you anything and want to keep you behind.

Tango · 11 March 2024 · Incommunities

★★★★★ 1/5

Trustpilot

‼THEY WANT ASB & DRUG USERS ONLY‼

I Honestly Don't Know What To Say. Just Incase I Accidentally Make Incommunities Look Almost Decent. IF YOU'RE NOT A DRUGGY THEN THIS HOUSING ASSOCIATION ISN'T FOR YOU. IF YOU ARE YOU ARE THE KIND OF TENANTS THEY WANT THEY LOVE ASB TENANTS PROBABLY BECAUSE THEY MAKE EXTRA MONEY FROM THEM WITH THE DAMAGES THEY CAUSE. Even Though Incommunities Says Illegal Substances Are Not Allowed Anywhere On Incommunities Properties When Reported They Do Nothing But They Make Out They Do To West Yorkshire Police. I've Also Had A Housing Officer Say Smokers Have The Right To Smoke In Their Homes So They Do As Well ‼One Is Currently Legal For Now & The Other Is Illegal‼ So My Advice Is Don't Rent From Incommunities Unless You Want To Feel Like Committing Suicide Like I'm Feeling Every Day. Anyone Who Is Suffering Because Of Incommunities incompetence Try HOUSING OMBUDSMAN. Hopefully They'll Save Lives. I Do Feel Like They Are Using ASB Tenants To Drive Us Out Because We Moved Here BEFORE They Started Asking For One Month Rent Upfront. Unfortunately For Us We Can't Afford To Move So It Looks Like It'll ⚰ Me To Get Me OUT.

Wayne · 5 March 2024 · Incommunities

★★★★★ 5/5

Google

Rating only, no written review.

Rosalyn · 10 February 2024 · Incommunities

★★★★★ 5/5

Google

Rating only, no written review.

Steven · 10 February 2024 · Incommunities

★★★★★ 5/5

Google

Graham & Mark plaster have done brilliant job of my daughter flat 💯 recommend 👌 Thank you …

Leanne · 10 February 2024 · Incommunities

★★★★★ 1/5

Google

Went to have meant to be a job fair, all I got was a training course not a JOB offer. Waste of time. The star is for those few that try. I'll always be honest if you advertise a job fair that what it should be, NOT offering a training course 😡😡😡😡😡 …

Gordon554 · 10 February 2024 · Incommunities

★★★★★ 1/5

Google

Ignore complaints about their staff . Reading their answer below sounds good except for it's a load of rubbish . If you complain about a staff member they do not want to know ,tell you to go to the ombudsman knowing that only tenants and landlords can go to ombudsman. Stuff the neighbours of their properties ,they think they can just trespass on private property . Most of the time if they don't like the complaint they just ignore it and do what they want .

Mark · 10 February 2024 · Incommunities

★★★★★ 2/5

Google

I've lived in my house over 20 years, I've paid my rent on time, and in full without fail. I held my side of the contract. Incommunities have decided to upgrade my house with a new roof and exterior render. Nice! That's where the problems started, I won't go into details, I'll just say the tradesmen they employed have been the worst cowboys I've experienced in my life. The scaffolding has been up over 7 months, both gardens are unusable. Last week, we celebrated the three month anniversary of the day the scaffolding should have been REMOVED, my house finished and the workmen gone. I still can't use my garden. Incommunities have ignored the problem, we emailed a complaint and received an email saying they'll reply within 10 days, that, unfortunately was also a lie. I'm waiting for a reply from the housing umbudsman now, the whole thing has been a joke :(. They're decent landlords, but I've never been involved in a more amateurish situation with supposed professionals.. EDIT. Management has repeatedly lied and told us that nothing would be signed off without a full inspection, that that never happened, I wish we had kept our old, much better quality windows..

Tony · 10 February 2024 · Incommunities

★★★★★ 1/5

Trustpilot

Awful corrupt company

Incommunities does NOTHING about anti social behaviour. We have had a terrible few years, we have sent clear cctv evidence showing continued threats of violence but Incommunities side with the abusers. Every incident has been unprovoked on our part. The abuser ALWAYS has an excuse. My life is hard but I'm not abusive or a bully. When the abuser is joined to you its impossible to enjoy your home. We live in a newbuild and were so happy to move in, yet we have not been able to enjoy it. There is a big problem with lack of sound proofing especially the flooring, which makes lightly walking around sound like stomping from the floors below. This wouldnt be a problem but the abusive neighbour used this against us, making as much noise as possible whilst continuosly accusing us of deliberately making noise. We have proof that the sound proofing is inadequate. We asked incommunities to step in and explain this to their tenants to help stop disputes but they do nothing. What's more, incommunities are racist against white people and entire white families. Also our housing officer (and labour councillor in Bradford) is useless, a bully himself, who sides with the abusers. He accepts the abusers 'counter claims' every time, then gives US tenancy warnings, even though we have sent clear evidence from our home cctv that we did not make noise, which he has viewed. This disregard for the truth from innocent victims is intolerably stressful and causes high anxiety. I suffer with pain, have health problems and very stressful family issues, all made more stressful because of the unjust situation. Their complaints system is designed to cause you extreme stress. They ask for evidence they've already received, they minimise the problem, change dates on correspondence to suit themselves, and generally try to make you give up. The Housing Ombudsman is useless, read their reviews. Incommunities knows this and uses it to their advantage and bully you more.

Maria · 29 January 2024 · Incommunities