Incommunities Ltd estate agents in Shipley, Batley and Leeds

★★★★★ 1/5

Trustpilot

3 years and still mothing done to sort…

3 years and still mothing done to sort out the door that leaks when it rains and the windows that are done its a joke house is freezing and all you get told but the rude people there is put your heatimg on loke i aint done that and what is the point as the house hold no heat so iff there gonna pay my heating then how can i keep it on all the time becouse as soon as its off is freezing in seconds there so useless and just want to take money and not sort anythink out well you will be getting a big shock when your getting billed fir new windows and doors you shoul off replace on the 1st place and nobody at this company want to help mot even the builders csn do there jobs proplu useless the lot off them

Brian · 6 November 2025 · Incommunities Ltd Leeds

★★★★★ 1/5

Google

I dont have hot water for 2 days

Bouchra · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

I had an absolutely awful experience dealing with this property. I was forced to live in subhuman conditions with mould and asbestos, and despite raising concerns, I received no help whatsoever. The lack of care and responsibility was shocking, and the situation had a serious impact on my health. No one should have to endure such neglect. I strongly advise others to avoid this place at all costs.

Rianna · 13 October 2025 · Incommunities

★★★★★ 5/5

Google

I just have had emergency visit done by Johnny, nice lad, did everything nice and fast no fuss. Again thanks Johnny from property service and also Incommunities for a quick response (Bradford)

Petr · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

I moved in my 1bedroom flat in 2017 reported ON AND ON AND ON. Sent photos had housing managers out had surveyors taking photos Repairs out spraying hallway walls been told was guttering, told brick wall need smadhing in because its in brick work ,told loose roof tiles ,told ceack in roof then November time i got £75 pound compensation for the time ive dealt with it they could only find correspondence from 2021£150 for some floor, £30 for my sons memory box altogether284 pound. Guess what when accepted offer got told damp team be back out told me walls not wet his thermometer said. They have sent someone out to paint with special paint 1wall not all wre mould is . So now ive no flooring again because they won't listen my front door needs replacingpsint wasted again spend fortune in gas which cant afford .ive had floor ruined twice painted maybe 7times ,clothes personal thongs im 42 anxiety, severe depression, no family diabetic.

Claire · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

Been sat since yesterday with a broken boiler was told it was down as an emergency and was given 24 hours as a time frame. It is now 18.34pm the next day and still no working boiler. Nobody has turned up to fix it even though I called again this morning 19/2 and was told it was definitely going to be fixed today. I am down on their notes as vulnerable and my partner, son and I are freezing. It is minus temperatures today and we have been left. This is disgusting considering I was in intensive care a few weeks ago for pneumonia. Incommunities needs to do better than this because this is just unacceptable

Haley · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

One month waiting my toilet to be fixed since is not flashing. If you’re looking for an accommodation pls don’t go with Incommunities .is not about the staff but the management . If you have appointment with them , they’ll lie that they tried to rich you out but your phone is not going through which is not true . They don’t consider your emergency not matter how serious it it . They’ll tell you that emergency can take 2-3 days . Imagine if you don’t have electricity or your hot water is not working. You have kids that goes to school etc. naaa I don’t recommend in communities to anybody.

Veronica · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

Have been waiting for outside lighting to be fixed since 11th April only to be told today the job had been cancelled on the 11th April. This is a dark area and should be classed as matter of safety. Also waiting for a call back from Caroline regarding another matter. This was promised by end of April. This has got to be the worst housing association ever. They appear to have no Customer Service Levels whatsoever. It's the Arbitrator again by the looks of it. It's the only way to get anything sorted UPDATE Got a call re outside lighting yesterday with apology. Waiting for Jason manager to let me know how how long to wait now it's been prioritised. Caroline who promised to ring me back end of April regarding issues with my service charges hasn't had the courtesy to do that yet. It's no stars from me now.

Margaret · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

Incomunites put £899 charge on my account for nothing. I've been trying to get sorted last 3 week but Kimberley still off. I phoned today 9dec still not back in week 4 now. No one to take her place when off work. Then getting calls to evicted me. 100 percent useless

Andrew · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

I have been waiting for some tiles replaced from February 2024 they replaced all the tiles last Friday the man did a great job the electrician took the shower unit out on last Friday coming some time today to put a new one in so it has taking 11 months just great.

Stephen · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

Following a recent survey , the damp and mould and damage caused to the bathroom ceiling was flagged up ...we received a text from the damp and mould team saying they would be coming today ( 19/12) , we cleared the bathroom , rearranged schedules and waited in all day and nothing ! Decided to ring switchboard (16.45) , they had no idea what had happened and couldn't contact the team as they had gone home, but they would leave a message with them....nice work if you can get it , and probably back to nice mould and damp free homes . Not the first time Incommunities has let us down with essential repairs , with not even the decency to let us know the workman couldn't attend , if you can spend the time to send a text to alert us of the forthcoming repair then you already have our mobile number and no reason you cant let us know whats happened . Don't bother with the stock response of we are sorry , please contact us , blah blah. This is an indication of how serious they treat damp and mould issues. We will be initiating an official complaint tomorrow morning first thing .

S · 13 October 2025 · Incommunities

★★★★★ 5/5

Google

I cant thank incommunities enough.I dont review much, but incommunities helped me in my very low time, Their housing officer at incommunties Shipley, provided the best customer services was very patient and gave me the house keys in no time. Told me everything where I need to call once I move, to keep it the house move a breeze. House was fully carpeted and clean. Minor things we can do ourselves as tenants. Things sometimes do take little bit time but if we are patient things do happen. I have letted with Private letting agents in the past. I can tell you for sure. They even charge you for even a minute mark anywhere on their property and try to increase the rent every 6 months and threaten you of section 21 only all the time even if you pay the rent on time. As I said not everything is perfect be patient and things will happen. A massive shoutout to incommunities Shipley ! You are quite good, keep on doing the good job of helping people out in the community. Regards Syed

Syed · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

I've had 3 years of misery with a noise neighbour and incommuniteshave done nothing except say use the noise app which they now admit dosant work intact the only people who has done anything is environmental health who put a monitor in my property and caught him with his loud music on and he had an order put on him for a year when the year was up he started again he's still a noise neighbour and still do nothing and even said and I quote it's all in my head and I'm overthinking things the houseing officers seem incapable of telling the truth and the manger seem just as THEY SHOULD BE ASHAMED Of Themselves

Paul · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

I’ve come back again after 11 months to give you another crap review because you guys are soo crap at what you do!! So 11 months ago I wrote a review saying my daughter has had 11 chest infections and my little girl is recovering from cancer so now she has had 16 chest infections altogether It took you a year to in the end sort my house out!! And now I rang in June to tell you about my kitchen damp you told me we would get it done in 6 week it’s our new rule!! It’s bloody December now it’s been 6 MONTH you guys can’t do your job properly take the rent and just take the absolute mick out of people your an absolute joke!! I’ve even sent them these pictures but they do nothing at all I’ve spent soo much money on this house there’s always damp somewhere and the doctors have even said that my little girl is getting all these chest infections because of damp !! If anything serious happens to my daughter I won’t forgive you guys at all you’ll be to blame!! Even tho I know you still won’t care!!

Sabeena · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

What a joke the phone system is, and so is the repairs system, if your call gets answered with in 1 hr your lucky n emergency repairs should be on a different system..how can it take 2 months to repair a ubend on a kitchen sink, it took a month tho fix my bathroom light, n I'm still waiting for a new window in my living room, can't wait till I move in to my own new house n not be an incommunities Tennant no longer, the stress n anxiety just needing to call incommunities alone is too much ,with out the additional problems with the block I live in

Maria · 13 October 2025 · Incommunities

★★★★★ 1/5

Google

AVOID!! THEY TAKE YOUR MONEY AND DONT REFUND!! PROPERTIES NOT AS DESCRIBED, HOUSING OFFICER PUSHY FOR MONEY!! FELT PRESSURED INTO TAKING A PROPERTY! DIDNT FEEL SAFE!! KEPT MY MONEY PLZ BE WARE WITH THIS COMPANY!! ONLY INTERESTED IN TAKING YOUR MONEY!! AVOID!!

JIMMY · 16 September 2025 · Incommunities

★★★★★ 1/5

Google

Been a tenant a few years now never really had any problems, boiler has stopped working no hot water or heating, can only be home after 4pm due to working. Live alone and nobody can be there, I communities can't accommodate. Poor service and help by Umar K.

Lee · 16 September 2025 · Incommunities

★★★★★ 1/5

Trustpilot

Shocking company!

Shocking company!! Take your money and dont refund you, properties are not has described and housing officers that are pushy pressure you into giving them your money!! AVOID!!

JIMMY · 29 August 2025 · Incommunities Ltd Batley

★★★★★ 5/5

Google

Rating only, no written review.

Kathryn · 16 August 2025 · Incommunities

★★★★★ 1/5

Google

I would not ask InCommunities for some water if I was on fire, with their incompetence they would probably hand me a can of petrol. They have managers like Jamie from the empty homes team who can barely string a sentence together that makes any sort of grammatical sense, so how on earth he has a chance of fixing any issues I have no idea. The less that you can have to do with this poor company the better your life will be, in any sort of context.

Will · 16 August 2025 · Incommunities

★★★★★ 4/5

Google

Rating only, no written review.

Nargis · 11 August 2025 · Incommunities

★★★★★ 1/5

Google

I have been waiting from last year for the trees to be removed because it's on the fence. Many storms and windy conditions has made it more dangerous. Same response extremely busy even in Summer. The problem is if it goes down the next door neighbour garage will get direct hit. I am not going to be responsible for anyone getting hurt because of this delay. Plus, my garden project is on hold because of this privatised incompetent landlords.

Ufk · 16 July 2025 · Incommunities

★★★★★ 1/5

Trustpilot

A major investigation, benefit fraud

Back again guys!! after 3 whole years of garbage. I hate politics , I tend to avoid it like the plague as its just as corrupt IMO, as this association. What really niggles me is that the Government take away or cut back on Benefit care for honest or ill people who really need it. The British Economy is going to pot, why you ask has this, any relevance to In communities Ltd. I will tell all you honest people out there, the ones who work for a living who pay their rent on time, the ones who scrimp and save, pinch and scrape for that one holiday a year for your family. As long as this company get their rent payment from Housing benefit they do not care who is defrauding the Government. They are aware that tenants are committing Housing benefit fraud, do they act? no chance! A massive crackdown and investigation of this association is needed. There was a youtuber( Forget his name) who brought this to other tenants attention. He had only a snippet of legitimate footage of how this association investigated his complaints and yes i agree 100% with this person. Unfortunately, this evidence appears to have been removed from you tube (what a shame), however, If that person reads this, Thank you so much for attempting to highlight the TRUTH to unsuspecting people considering putting their signature to a piece of loo roll. If you ever consider being an advocate for us to publicly support us in getting an investigation going, I will be first in the queue.

BO · 18 June 2025 · Incommunities

★★★★★ 1/5

Trustpilot

Worst housing standing

Worst housing standing. Contradict everything they stand for. Incompetent and waste of tax payers money. Do nothing as a housing in respect of drugs , repairs or harrasment and domestic violence. Should be shut down as a housing.

Jacqueline · 17 June 2025 · Incommunities Ltd Batley