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★★★★★
375 reviews across 3 offices and 2 platforms
Incommunities Ltd has three offices, in Shipley, Batley and Leeds. Together they have 375 reviews on two platforms, rated 2.5 out of 5 overall.
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Incommunities Ltd's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleBoiler flashing L2 then F2 £29 on meter so I know I have gas. I have two small children. Called the emergency number no answer. Had no heating since yesterday evening. Due to boiler not working.
Hi Carli, Please call our customer services team on 0330 175 9540 regarding reporting this repair/fault.
2/5
GoogleThe contacting points are poor. Phone lines that fade in and out with an endless highlighted squeaky violin music I think it could be Vivaldi but hard to tell with such poor audio while waiting on the seemingly endless wait to talk to someone. The email leaves you thinking if it's anything like the phones will anyone ever read it? The housing in and of itself is mostly adequate but communication doesn't leave you thinking this is a community based environment. Which when you look at the very name INCOMMUNITIES is a bit sad . I've found when it's something they need to get done it will be done "BUT" if it's something you need doing then it's pot luck, and good luck trying to contact them about it.
Hi Jacob, Thank you for your feedback, we are working hard to improve our phone lines. Our customer services team are experiencing high call volumes at the moment, resulting in longer wait times to speak with an advisor. We apologise for any inconvenience this may cause.
5/5
GoogleRating only, no written review.
Hi David, thank you for your review.
2/5
GoogleNot good to answer
Hi Janet, We're sorry that you've had difficulty in getting through. We have been receiving a large number of calls which has caused delays for some customers. Please get in touch if you would like to discuss this further.
1/5
GoogleThank you ..javed Khan I hope something gets sorted soon
Hi Kyron, We're sorry that you've had a bad experience, please get in touch if you would like to discuss this further.
5/5
GoogleExcellent service very efficient the gentlemen was very helpful and polite thankyou
Hi Rita, Thanks for your feedback.
1/5
GoogleAbsolutely terrible. The worste phone lines ever and they never answer now. It's so difficult to get trough to them . They need to up their game.
Hi Naz, We're sorry to read that you've had a difficulty in getting through, We are currently receiving a large volume of calls which is causing delays for some customers. Please get in touch if you would like to discuss this further.
1/5
GoogleI believe that Incommunities should be renamed insecurities. This is based upon the service I and other residents have experienced hear at Ivy Bank Court. R Taylor
Hi Richard, Thanks for your feedback. We're sorry that you have received a bad experience from us. Please get in touch if you would like to discuss this further.
5/5
GoogleGreat experience felt very welcome
Thanks Stuart for the feedback.
1/5
GoogleRating only, no written review.
Hi Prab, We're sorry that you've had a bad experience and rated us 1 star, if there is anything that we can do please get in touch.
1/5
GoogleRubbish housing conditions
Hi Anna, We're sorry that you've had a bad experience and rated us 1 star. If you would like to discuss your housing conditions please get in touch.
1/5
GoogleIncommunities Housing Association and their corrupt CEO's are ripping of their tenants to the tune of millions of pounds a year and British tax payers. In February 2020 I had home insulation company installed cavity insulation in my home because the IHA home is so cold in the winter you can barely live in it like majority of IHA homes they are glorified slums. The cavity insulation company named JNR contracting did not complete the job and only put in half cavity insulation in my home. I informed IHA about my home still being cold but they went to great lengths to deny there was any thing wrong with cavity insulation installed by JNR contracting after two years of receiving high energy bills due to cold home. Dyson energy services was given a contract by IHA in 2023 and when they visited me they told me JNR had not done their job probably and they broke building regulations because half my walls had no cavity insulation them and after two years of telling IHA my home was still cold IHA did nothing and the reason why they did nothing is because IHA with JNR were ripping of their tenants and using British tax payers money who are paying for home insulation in IHA homes through government grants are not doing their jobs right. Millions of pounds as gone to IHA JNR for home insulation and they still rip of their tenants with corrupt companies like JNR contracting, No wonder IHA CEO's drive around in £60,000 range rovers is because they are crooks and treat their tenants and British tax payers like dirt
Hi Mark, Thanks for your comments. We are disappointed that you have had a bad experience with us and we have passed on your comments to our complaints department who will investigate this matter.
1/5
GoogleAppalling repair service
Hi Jayne, We are sorry that you've had a bad experience with our repair service. We would be interested in finding out more. Can you please send us a message on facebook or email Enquiry@incommunities.co.uk with more details. Thanks.
4/5
GoogleReally liked they come out and are friendly they understand health problems, they fix problems and you feel reassured
Hi Julie, thanks for your review.
1/5
GoogleRating only, no written review.
Hi Clare, We're sorry that you've had a poor experience with us. Please get in touch if you would like to discuss this further.
1/5
GoogleRating only, no written review.
Hello, We're sorry that you've had a poor experience with us. Please get in touch if you would like to discuss this further.
3/5
GoogleRating only, no written review.
Hi Haze, Thank you for your review.
5/5
GoogleRating only, no written review.
Hi Sahar, Thank you for your review.
5/5
GoogleRating only, no written review.
Hi Raymond, Thanks you for your review.
5/5
GoogleRating only, no written review.
Hi Mick, Thanks for your review
1/5
GoogleShocking service
Hi Aidan, We're sorry that you have received a poor service from us. Please get in touch if you would like to discuss this further.
5/5
GoogleBrilliant
Thank you for your feedback.
5/5
GoogleThe best landlord
Hi Mansha, Thank you for your review.
2/5
GoogleGood. staff very helpful.
Hi Doris, Thank you for your feedback
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Shipley has the most, with 372 reviews rated 2.6 out of 5, followed by Batley with 26.
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