Incommunities Ltd estate agents in Shipley, Batley and Leeds

★★★★★ 1/5

Trustpilot

This company is not fit for purpose the…

This company is not fit for purpose the CEO is has much use as a chocolate teapot we have damp and ant infestation they have sent 7 surveys out and they all say the same it's your rendering So what are you going to do about it Usual nothing from incomunties I like to know we're my rent is going Answer your CEO paying to sit on her bottom and drinking fancy coffe or tea and letting her educationally sub normal people deal with it I've had ant infestation for 4 yrs and the answer is we don't come out to ants fly's and now we have pest control out and it's now winter so the ants don't come out and play I've had to get my local councillor involved and environmental health so come this summer they be back unless they don't do job properly The entire avenue are suffering from rendering issues now 1 of the surveyor said on 17/4/2023 that the rendering was signed off to be done in 2020 were now in 2024 and still no joy our housing order came round last Fri the 12/1/24 and 4 residents raised this issue and all she said well the regeration team have been informed and yet again nothing so whats the point of having a housing officer if she doesn't get listened to is it job creation We have had 5 houseing officers in last 5 yrs which to me speaks volume This morning I received a phone call from a incomunties employee saying this has come from the top we haven't to discuss anything regarding cliffe avenue if we do we lose our job So what's that about?? They seem to waste money again IAM a full rent payer so again where's my rent going I know and this is how daft incomunties are we had a new roof in 2017 and another new roof 2023 I queried this and the answer was well the one in 2017 was a repair So new battens new felting new tiles and new ridge tiles was a repair the woman I spoke to was addiment that it was a repair to cap it all the 2nd roof in 2023 the contractor said were taking off better stuff than we're fitting now your saviour said to me on the 17/4/2023 we shouldn't have done it it's coasted us £18.000 and the contractor in march 2023 should have raised concerns So this is were the rents going paying for stuff that doesn't need doing and incomunties not listening to tennents Were to go incomunties what a joke your contractor has just ripped you off please do it again!!! The repairs are a joke I reported a water leek from the sink area it was cause for concern it took 4 week for it to be done I reported outside front door light not working 2 week ago got told it be 1st of Feb bearing in mind IAM registered part sighted and scared to go out at night just in case I fall again 2 fingers up IAM ok jack They sent a outside contractor to do landlord gas safety check he spent 7mins in bungalow 5 of which he told me how good he was at bypassing meters which was a bit silly because I could work for HSE gas safety or police this company is badly run and a CEO who couldn't care about anything but herself no wonder they have bad reviews The answer is incomunties don't like it when tennents fight back they wouldn't fight back if you did your job right

Gordon · 16 January 2024 · Incommunities

★★★★★ 5/5

Google

Extremely friendly and helpful staff. Clean reception area. Clean toilets. Plenty of parking space.

Steve · 11 January 2024 · Incommunities

★★★★★ 5/5

Google

Rating only, no written review.

Laura · 12 December 2023 · Incommunities

★★★★★ 4/5

Google

Rating only, no written review.

David · 12 December 2023 · Incommunities

★★★★★ 5/5

Google

Rating only, no written review.

Christopher · 12 December 2023 · Incommunities

★★★★★ 1/5

Google

Can't wait to move from this place

Immelda · 12 December 2023 · Incommunities

★★★★★ 2/5

Google

Cant say much about their repair service, to the point one of their workers told me "not to hold my breath in getting a leak repaired. Adding to this review in 2022 ive had no central heating or hot water for a week, a week where temperatures have been below zero, was told a repair man was comming 19th Dec to fit the final piece on my boiler he hasnt turned up. Im 72yrs old with asthma and osteo athritis. I wa told i have gas fire in my room and a kettle. Shame on you incommunities one year down the line new boiler and it leaking possibly have to wait till tomorrow for repair time for lgal action i think and perhaps the telegraph and argus

Judith · 12 December 2023 · Incommunities

★★★★★ 1/5

Google

I have been charged 2 £25 payments from this company and have emailed them about it and gotten nothing back?I have never even heard of this company and this happens ? I don't even live anywhere near the site

Mohammad · 12 December 2023 · Incommunities

★★★★★ 1/5

Google

I do want to note that the workmen are incredibly nice. When it comes to anti social behaviour, Incommunuties doesn't resolve it. Furthermore they ignore it. We are threatened constantly, Incommunities has video evidence, they say they will do things and they don't. EDIT (November 20th 2023): Incommunities has left a misleading comment asking me to "get in touch", implying that they will help us. Prior to this review, we had sent three formal complaints, more than 50 emails, and many CCTV and audio recordings. Incommunities told us that we had reached the end of their "complaint procedure", in spite of the abuse and violence continuing. They have no intent to help us.

Liam2349 · 12 December 2023 · Incommunities

★★★★★ 1/5

Google

Incommunities took over Sadeh Lok in Sheffield. In the 2 some years I have been here, there has been so much anti social behaviour. I have never seen so many Police cars. Tenants are Home intruders that steal your property, Tenants who stink your house out with the vile smell of Drugs , tenants that steal vehicles, get locked up then come back to worry others, tenants that have deadly weapons, tenants that abuse the benefit systems the list goes on and theres no vetting of these tenants but they get told by Incommunities Housing staff things are fine. The properties are mixed with home owners (in a fantastic area of Sheffield,) that have sold up and moved because the area is now vile. Pointless reporting to the Housing officer (useless) more concerned about being a labour councillor for Bradford and being a "Peeping Tom " Keep an eye on your rent account too, money goes missing and further lies are told. I am told Incommunities are still learning however, if you persist in this manner your reputation will end in tatters, you are fast becoming known for employing liars as staff who discriminate, not communicating with tenants and leaving the enquiries staff to carry out what the top brass are paid to do. Please feel free to pass this review to the Association, hiding this review would be detrimental to future tenants. Avoid a tenancy with this company like you would avoid the plague. There is no clause in my tenancy agreement that states I can not contact the tabloids, to write a newspaper article on this Associations unprofessional inadequacies. Incommunities, I would give you back the house tomorrow, GIFT WRAPPED, if I had elsewhere to go. Had to give one star otherwise I could not proceed, you deserve none in my opinion.

Helen · 12 December 2023 · Incommunities

★★★★★ 1/5

Google

Endless faults with our boiler after their engineer did a service, and incommunities making us wait days for a repair. Not helpful when its October and people need to be clean for work. Terrible service

Catherine · 10 December 2023 · Incommunities

★★★★★ 1/5

Trustpilot

Incommunities needs to be shut down

Incommunities supports, agrees with, and enables, anti-social behaviour; ranging from threats, to criminal damage, to violence.They relentlessly lie and discriminate against us. They victimize, harass and bully us.We have sent three formal complaints, more than 50 emails, and many CCTV and audio recordings. Incommunities told us that we had reached the end of their "complaint procedure", in spite of the abuse and violence continuing. In the case that they feel like responding to this as they did with my Google review; know that they have no intent to help us.

Liam · 28 November 2023 · Incommunities Ltd Batley

★★★★★ 1/5

Trustpilot

Incommunities needs to be shut down

Incommunities supports, agrees with, and enables, anti-social behaviour; ranging from threats, to criminal damage, to violence.

Liam · 28 November 2023 · Incommunities

★★★★★ 1/5

Google

Endless faults with our boiler after their engineer did a service, and incommunities making us wait days for a repair. Not helpful when its October and people need to be clean for work. Terrible service

Cait · 23 November 2023 · Incommunities

★★★★★ 5/5

Google

Rating only, no written review.

Jade · 12 November 2023 · Incommunities

★★★★★ 1/5

Google

Rating only, no written review.

Di · 12 November 2023 · Incommunities

★★★★★ 1/5

Google

It sad to say that there service absolutely appalling if you have to wait upto an hour before getting fed up and terminating the call.

Arshid · 12 November 2023 · Incommunities

★★★★★ 1/5

Google

Been trying to get in touch with the repairs team for the last three weeks spending upto 45 minutes on the bloody phone each time it's not good enough how much longer do I have to wait get your phone system sorted

Gail · 12 November 2023 · Incommunities

★★★★★ 1/5

Google

Emergency repair hotline? What a joke. Been on hold for over an hour. Could at least pick up to say their busy or dead.

William · 12 November 2023 · Incommunities

★★★★★ 1/5

Google

They have left me with damp issues for as long as I can remember,I've been fobed off so much. I'm taking matters further they are beyond belief,if I could get moved I'd be gone by now. The electricity is costing me a fortune over £6 per day without heating on. I've got a daughter an she suffers with allergies due to damp. We are sleeping in living room bedrooms are full of damp and mold black disgusting walls.

Annette · 12 November 2023 · Incommunities

★★★★★ 1/5

Google

Endless faults with our boiler after their engineer did a service, and incommunities making us wait days for a repair. Not helpful when its October and people need to be clean for work. Terrible service

Kat · 24 October 2023 · Incommunities

★★★★★ 3/5

Google

Rating only, no written review.

Big · 13 October 2023 · Incommunities

★★★★★ 1/5

Google

Endless faults with our boiler after their engineer did a service, and incommunities making us wait days for a repair. Not helpful when its October and people need to be clean for work. Terrible service

Cat · 13 October 2023 · Incommunities

★★★★★ 1/5

Google

Appauling service. Still holding on the repairs reporting line to report my mothers faulty boiler as I write this, now been nearly 40 minutes. Sent two emails whilst waiting, no acknowledgement of either. Mother is 91, deaf and partially blind. It's absolutely disgusting!

Jeanette · 13 October 2023 · Incommunities