Trusted Agent profile · Hertfordshire
★★★★★
589 reviews across 3 offices and 5 platforms
Imagine has three offices, in Bushey and Watford (two offices) (Hertfordshire). Together they have 589 reviews on five platforms, rated 4.6 out of 5 overall.
427
Reviews on Google
All 3 offices
119
Reviews on Facebook
All 3 offices
1
Reviews on Yell
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
41
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Imagine's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Imagine, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBeen a great experience working with Imagine Bushey and Prudence Squires, thank you for all your help and making letting so straight forward! Prudence is very professional and kind approach to work. Took me step by step through the process of renting a house. I already highly recommended Imagine. Well done on a great job! Thank you.
5/5
GoogleI have just sold my Parents home through Imagine, the house was on the market previously with an online agent who did not manage to perform and secure a sale over the course of several months. I decided to switch to Imagine as they seem to be the most proactive local agent in the area, after a few viewings the house was under offer within a few weeks. The sale was then handed over to Kelly, Bushey office, who nurtured each aspect of the sale through to exchange / completion, above and beyond what she should have needed to do. I would highly recommend Imagine, will certainly be using them again in the future.
5/5
GoogleFantastic support throughout our buy, from being shown around a collection of homes by Dean, through to being supported through our purchase by Kelly. It was just under 12 weeks from offer to completion, and at no point did we feel unduly pushed. Lines of communication were great as well. Have no qualms about recommending the Imagine team in Bushey. Didn’t feel like your stereotypical estate agents, in a good way!
5/5
GoogleWe appointed Imagine to sell our house in Bushey having met with other local estate agents who were all very professional and certainly knew their market. The manager, Brian, was impressive and Imagine's reputation in the area is very good. Acknowledging house prices have fallen, particularly at the higher end of the market, Brian arranged monthly meeting with us, kept us informed throughout and gave us his honest opinion on all aspects. All viewings were accompanied with one of Imagines staff. They always provided feedback. I am happy to recommend Imagine estate agents as reputable, honest and transparent.
5/5
FacebookImagine are very professional, attentive & friendly to client needs and worked with enthusiasm to find the right property for us! In particular, I commend Jake for all his efforts and he is a great asset to Imagine. I hope to do business again with you in the future.
5/5
Googleciara brown
5/5
GoogleVery pleased with the service and very helpful team. Supported us throughout all the process of buying our home and answering all our questions and requirements .
5/5
GooglePaul and Matt and the team were really helpful and friendly and worked hard to get the best result. They made what can be a stressful time as easy as possible.
5/5
GoogleGreat costumer service and very friendly approach! 10 out of 10 and a BIG THANKS! for all the services and hard work Harley, Amber and Claire done for us! :-)
5/5
GoogleVery happy with positive attitudes, customer service and in depth knowledge. Thanks to Sarah and the team at Imagine we found our first dream home!
5/5
GoogleStarted thinking about selling our 2 bed flat and buying a house in June 2017. Paul and Matt in the WD25 office have been professional, informative and extremely patient. Thank you both for finding our family such a lovely house.
5/5
GoogleA big thank you is in order to Paul Markey & his team at Imagine . Prior to instructing them our flat was on the market with other leading estate agents for 5 months . Paul found us a buyer within 4 days of marketing the property . He guided us through the sale and was always available when we needed help . Pauls advice and knowledge is magic and his simply the best at what he does , I can't recommend him and his team enough. A shout out also to Kelly Bell who's steely resolve led the progression through to a smooth exchange . All the best ! Khalied Like
5/5
GoogleWe put our house on the market with Imagine in February 2017, almost immediately 4 very smart Imagine employees descended on the property, advising us of market value (£15,000) more than a local estate agent, taking photos, explaining the process and giving us tips on how we could increase the chances of a quick sale. The house was visible on all media’s within 2 days. 2 days later there were 15 prospective buyers lined up to view. A further 2 days and we had agreed a sale £5,000 above the asking price. The process from selling to moving took 6 months as the chain became rather large but throughout the process Paul from the Imagine Garston office kept us up to date of progress and put us at ease when we had concerns we might lose our buyer due to the problems further up the chain. All together Imagine and their team were outstanding. Without hesitation I would recommend Imagine to anyone looking to buy or sell a property. Ray White
5/5
GooglePrior to Imagine, our house was on the market with two other leading estate agents for 4 months. We then asked Paul to take over. Paul and his team were professional and excellent from start to finish and sold our house within two weeks. He guided us through the sale and was available whenever required. Paul's advice and knowledge was spot on and we would highly recommend.
5/5
FacebookExcellent services .
5/5
FacebookAmazing staff that helped us throughout the whole process and explained everything we needed! Would highly recommend to anyone!
5/5
FacebookImagine Estate Agents worked very hard to sell our property and to help us find the right buyers. Jamie, Drew and Amir were very professional and led the viewings at our property. Once we had an offer Magdalena was fantastic at keeping us informed about the sales progression and chased up to ensure it all went through smoothly. Very grateful for the service provided.
5/5
FacebookI have found my dream flat with Imagine, where I moved in with my partner. They were super punctual at the appointment and in any communication and responding to my emails. They all took great care to sign off the flat almost 3 weeks earlier from what was the initial agreement and went above and beyond to ensure my partner and I had everything we needed sorted in time for the move. Thank you Imagine team for opening the door to our new home!
5/5
FacebookVery Impressed with Imagine - Hemel Hempstead, from initially listing my property for sale to subsequently finding me a tenant. I even purchased my new home with them too. Jason Baker and his team are exceptional and really know their stuff. I found the approach from all at Imagine, professional, informative and non-pushy which isn't always the case with Estate Agents. I would happily recommend Imagine to anyone.
5/5
FacebookVery pleased with the service and very helpful team. Supported us throughout all the process of buying our home and answering all our questions and requirements .
5/5
FacebookBrilliant service from start to finish, questions answered very quickly, thank you so much Rob & Jason
5/5
FacebookThe team were very pleasant and helpful. Paul and Matthew, especially Matthew was very helpful. Kelly Bell was great at overseeing the whole sale and was constantly in touch. Other agents gave a much lower valuation to just been able to get a quick sale. Imagine were really good, despite our first buyer messing about they came up trumps once we realised the first were time wasters. Thanks to the team.
5/5
FacebookJason from Hemel Branch has been with us every step of the way. He was honest and as helpful as he could be in given situation. I am very grateful as Jason has helped us to get the house we wanted! I would recommend Imagining to anyone who wants to work with professionals and is looking for trustworthy and reliable service and support.
5/5
FacebookRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bushey has the most, with 436 reviews rated 4.5 out of 5, followed by Watford (712 St. Albans Road) with 195.
The three Imagine offices, by town:
Yes. In The Trusted Agent 2026 awards: Imagine, Bushey won Gold; Imagine, Watford won Trusted Agent.
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