5/5
Their professional approackh
Trusted Agent profile Β· Hertfordshire
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589 reviews across 3 offices and 5 platforms
Imagine has three offices, in Bushey and Watford (two offices) (Hertfordshire). Together they have 589 reviews on five platforms, rated 4.6 out of 5 overall.
427
Reviews on Google
All 3 offices
119
Reviews on Facebook
All 3 offices
1
Reviews on Yell
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
41
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Imagine's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Imagine, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Their professional approackh
5/5
Fantastic from start to finish. Very professional and Jason and Laura were extremely good, always willing to help! Thank you!!!!
5/5
Courteous, prompt, efficient and overwhelmingly about the customer. Made the purchase of my first flat an absolute pleasure.
5/5
Great estate agent, the best I have worked with. Highly recommended, professional, diligent and always available to communicate with. 10/10.
Thanks, Vishal. Great feedback and with full marks! May we ask which branch wowed you?
5/5
The staff involved in the sale of our property and the property we purchased have been absolutely amazing! Jamie, Drew and Amir did everything they could, they kept the viewers coming and they provided feedback at all times... we had an offer pretty quickly. Magdalena and Kelly Bell, our sales progressors, both have been brilliant and on the ball, very proactive, helpful and they frequently provided update. We can't thank them enough. Sadie, our main contact for the house we have purchased - she has been amazing, she always delivered and always happy to help. Well done Imagine, Watford... and thank you.
Thanks, Gian. we're impressed you've listed all the names! Great to hear specifics on things like feedback and proactive sales progression as we know how important those are to vendors. Good luck in your new home. #imaginemyhome really did come true!
5/5
Despite a stressful process, I felt the estate agent did her best to complete the exchange as soon and as smooth as possible π
5/5
We were very impressed and happy with the service provided by Imagine Estate agents. Everyone we dealt with was friendly and professional. Our house was sold quickly and the after care service (concierge service and sales progression team) were superb. We wouldnβt hestitate to recommend them and would definitely use them again.
5/5
Excellent service provided by Kelly Bell from the Sales Progression Team
Thanks, Hazel!
5/5
Great service , Harley was very friendly and quick in Response. Efficient, thank you x
5/5
Professionalism. All the agents did a great job to help me with everything I wanted. I had the previous house rented with Imagine and I wanted them for the new one. They worked very hard and made things so easy for me.
5/5
As novices in the buy to let market, we have been delighted with the professional and thorough service from Imagine. They are professional, friendly made the whole process of letting our flat straightforward and uncomplicated. Would highly recommend using them.
5/5
Fantastic professional service from Jon and Scott in the Hemel Hempstead Office. They are both polite, understanding and listen to their clients. We sold practically overnight. The photos taken presented our house well. Sales progression went seamlessly. Thank you Jon, Scott and your team.
5/5
Excellent service received from Imagine, Bought my first flat, very patient and helped me even after the purchase. Definitely would recommend
5/5
Thank you to all at Imagine in Hemel and Watford for your honest and professional approach in helping us to sell our house in just over 8 weeks from putting it up for sale. Constantly in contact with us to keep us informed with everything and making the whole process a lot less stressful than I thought it was going to be. Would definitely recommend.
4/5
It's rather average in terms of service...
5/5
I find Imagine to be professional and enthusiastic. An excellent overall service by cheerful, reliable staff.
1/5
Very dodgy estate agents. Enquired about a property that had just come up, the agents said they canβt get access to the property and hence are not Marketing it. 2 days later the property was showing as sold. π€ β¦
Nothing 'very dodgy' at all Mr Dhillon. The property had come back to the market after the previous buyer withdrew. However, before we could get access for any new viewings this buyer changed their mind and decided to proceed again - hence the property being re-marked as sold.
5/5
They found a buyer for my property very quickly and Kelly Bell was very helpful during the sale progression.
5/5
Great experience with imagine letting in Bushey. Thank you to the whole team, especially Jake for finding me the perfect property and guiding me through the process from start to finish ! I would highly recommend
5/5
Imagine made it really easy for me to find somewhere to rent, which has been particularly difficult because I have a dog. Jake went above and beyond to find the perfect place for myself and the pup and I couldn't be more grateful and happy!
4/5
Good appraisal of the market and the house itself. The team did all the viewings and gave me good feedback. Kelly was excellent at progressing the sale, liaising with everyone and keeping me informed through to completion.
5/5
A huge thank you to Brian, Tej and Kelly for selling my Mother's house. Extremely pro-active, I didn't have to list the property with the 2nd viewing securing the house. Kelly Bell's progression of the sale was both professional and demonstrated her experience in this role. Would highly recommend.
4/5
I sold my house through Imagine 3 weeks after it went on the market. I found all the staff to be friendly and helpful. In particular I would like to mention Kelly in the after sales department who was very easy to talk to and deal with and has helped me through a process which can be somewhat stressful!
5/5
Very happy with the level of service provided by Mark Matthews, Claire Berke, and the rest of the lettings team in finding a tenant for my flat. I received regular email updates informing me of viewings, someone was always available to talk to on the phone when necessary, and I received sound advice when ironing out the finer details of the tenancy agreement. Thanks!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bushey has the most, with 436 reviews rated 4.5 out of 5, followed by Watford (712 St. Albans Road) with 195.
The three Imagine offices, by town:
Yes. In The Trusted Agent 2026 awards: Imagine, Bushey won Gold; Imagine, Watford won Trusted Agent.
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