Imagine estate agents in Bushey and Watford

★★★★★ 4/5

Google

Very impressed with Dean’s tenacity in securing a good buyer in this market for my mother’s property. The sale went through quickly allowing my mother to purchase a new home.

Samantha · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Brian and his team managed to secure me a smooth sale on my house even in this challenging market.I would definitely use their professional services in the future.Thank you guys for all the hard work. Ionel Ganea

Ygan · 23 June 2019 · Imagine Bushey

★★★★★ 4/5

Google

Thank you just completed on our house. Laura was very helpful and pushed things along. The only reason for one star off was the sellers solicitor should not be recommended by the agents. Thanks

Ashita · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Have just recently rented a property, and had an excellent service from a lovely lady called Steph. Nothing was too much for her, and with her contagious laugh and smile, the whole process was a breeze. Thanks Steph :)

Rachel · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Positive experience buying through Brian at Imagine in bushey. Would recommend using their services. Solicitors recommended made several errors, would advise not using their recommended solicitors.

AnnaSurgenor · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Great team at Imagine, Bushey. Worked very hard and kept me updated constantly. Succeeded in selling my property and were always very pleasant and professional.

Sally · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Great experience working with Imagine. Laura, Oliver and the whole team were really thorough and always open to questions and queries throughout the process. Would recommend them to anyone.

William · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

I have just recently rented through imagine and dealt with Mark throughout the process. I could not recommend them enough, they have been efficient and helpful throughout the process and nothing has been too much trouble. I wish all estate agents conducted themselves this way.

Faye · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Excellent service, from sales to sales progression Laura Howard (Sales Progressor) was exceptional, worked really hard to get our property exchanged, Laura remained clam, professional, and above all very friendly when ever I spoke to her, the frequency of updates I received was great, exceptional communication skills

Mehul · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Great Estate Agents. Looking for a property with a dog is quite difficult yet Stephanie and the team really helped us to find our new house. Process is nice and simple which reduces the stress of moving houses.

Snkenterteyment · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

I have been dealing with Laura Howard in the sales progression team, and thank goodness I was. She has been so helpful, in what has been a bit of a long drawn out affair with so many frustrations. Laura is proactive and very easy to speak to and deal with. Many a time I might have lost it, if it had not been for her. Thanks Laura

Ffiscool · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Imagine themselves were great. Dean at the Bushey office was topnotch and helped us find a buyer for our flat quickly and without fuss. On the other hand the convancers that they put us it touch with were very poor and I have reviewed them separately as such. But I would point out this was not the fault of imagine themselves and would still recommend using them. Just not the convancers.

Laurence · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Excellent service from Laura Howard who was proactive in taking the sale through to completion. She pursued everything thrown at her.,liaising with all parties to get the sale completed . I've had previous experiences of estate agents, this is the first where the agents have earnt their fee. Stewart Hall

Stewart · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Stephanie Rapa at Imagine Bushey has been fantastic helping me find my first home as a tenant. Stephanie took care of everything with a smile and full of energy! Stephanie is a pleasure to know and made the whole process enjoyable for a newbie like me to the renting scene. Thank you Stephanie !

Cliff · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Imagine are very professional, attentive & friendly to client needs and worked with enthusiasm to find the right property for us! In particular, I commend Jake for all his efforts and he is a great asset to Imagine. I hope to do business again with you in the future.

Ramina · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Imagine have been a great help with our recent move for those in the Bushey branch. Jake our lettings agent has really helped go the extra mile with any query and arrangement we have had. Friendly office staff and all documents, communications sorted by Claire again very efficiently. We had a bad experience prior with John Whiteman estate agents when renting and were offered little help, lack of communication and they were so un- organised, Imagine in comparison to that have been a breath of fresh air and totally opposite. Well informed, well organised and very willing to help! Thank you! :)

Samantha · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Dealing with Mark at Imagine Bushey has been a pleasure. He is a real professional who understands the needs of his clients. I would not hesitate to recommend. Not your usual pushy type of estate agents.

Sue · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Having previously been with 3 other agents I can honestly say Imagine knocked them out of the park regarding the selling of the property. Initially having Brian round for a quick meeting, it became clear that the others had over valued hence remaing unsold without even a sniff of an offer. After receieving a bit of tough love he got me onboard and the veiwings came rolling in immediately and was notified straight away with feedback from the potential buyers. It all took a little longer than anticipated to sell but it wasnt an easy house to promote but thankfully we managed in the end. 'Dogged' is the word I would like to use to describe all the salesmen (Dean/Carl) from the Bushey Branch and without their help I truly believe the property would still be unsold. Ultimately I was taken over to Laura Howard at Watford branch to see the sale through, how she puts up with the respective conveyancers (and myself) was outstanding, I certainly couldnt do what she does with going the extra mile was amazing! Long and the short of it is that if you want your property to be sold go to Imagine, If you want an over priced home just sitting there with a board outside for ever go with one of the others. You have my heartfelt gratitude Imagine, in particular Brian, thankyou!

Bushey · 23 June 2019 · Imagine Bushey

★★★★★ 4/5

Google

We used the services of Imagine Bushey having had an unlucky experience with another agent and during a difficult time in the market. At the time we opted to switch agents, I have to applaud Brian for backing himself and the team in securing a buyer for us in the short window of time we were prepared to instruct Imagine for. Others wanted to tie us in for a minimum period which after 6 months, we were not prepared to do. Within a week, they secured our buyer. It's quite apparent that Brian (& Dean to some extent) adopt more of a salesperson approach i.e. pushy, compared to their competitors but as a seller, this is exactly what you want. At the end of the day, it's a results business - if it were a personality contest other agents would probably fare better from my experience but that is not to discredit Dean's efforts, who was very pleasant to deal with. It is for all of this that the rating is attributed to and certainly not the following experience. Imagine differentiate themselves from other agents through an in house sales progression team, where you're assigned a dedicated individual who becomes a point of contact from the time the sale is agreed through to completion. In principle the idea is sound but our experience of dealing with this part of the business was anything but pleasant and made the whole process stressful. Rather than recognising us as the client, we were often made to feel as if they were seeking to serve the best interests of our buyer over us. Further, whilst on leave, a colleague provided an update which contradicted what we had been told previously and as a result I had contemplated withdrawing from the entire process with only a few weeks to go. Had it occurred half way through the process or had we not already accrued significant cost, we probably would have pulled out. I have to assume that we are in the minority in this regard as I would expect this area of the business would have been reviewed if it was proving detrimental overall. Ultimately it's this that has left an even worse impression and experience of estate agents overall, which is regrettable given Brian & Dean's efforts at the outset. I'm glad it's not something I have to engage in regularly.

Rob · 23 June 2019 · Imagine Bushey

★★★★★ 4/5

Google

We had a very good response to my request for details of flats in a particular location. Dean got in touch as soon as there was a whisper of a flat up for sale, and we were able to put in an offer as soon as it was confirmed, so moved in within a few months. We were provided with some details of the flat at an early stage, to give us an idea, and were able to visit pretty quickly to get an idea of whether we liked it. We were later provided with the completed details, which were helpful for planning carpets and furniture layout etc. All of those extra little quick responses helped along the way for a smooth move. I would recommend Imagine ... I found all the staff I dealt with to be pleasant and helpful in what is always a confusing time. You could up the game by coming up with an easy check list for buyers and sellers of homes, as to what happens next and what we have to do - most of us don't move house very often and certainly can't remember what happens and who by, etc. The Concierge offer - to help transfer utilities bills etc - sounded excellent. Somehow this didn't quite happen for us, but that may have been a missed email on our part. Perhaps this is something that could be chased up with clients, especially when they are elderly and perhaps finding it tricky to keep up wiht all the activities and emails etc.>? Well done Imagine and thank you particularly to Dean.

Pauline · 23 June 2019 · Imagine Bushey

★★★★★ 1/5

Google

They care more about their rubbish road slogans on their website than actual customer service or even getting their sales through to completion. Don't even know where to start with these cowboys. First they managed to push the vendor i was buying from to use one of the worst solicitors around which was basically a conveyancing "call centre" . These solicitors actually gave up with trying to get information from my freeholder meaning I then had to step in and contact the freeholder myself, after many phone calls back and fourth we finally exchanged. Day of completion came and my wife was just handed a large bunch of keys, most of which did not work and the balcony door was left unlocked without a key for it. The apartment was also full of furniture which we had asked for it to be removed on completion. When I called to speak to Brian the so called manager he was very cocky, it seemed he didn't even care and just wanted an argument, told me "well you should have checked yourself between exchange" no Brian I do not have a key and was told this was going to be done between exchange and completion. What manager raises his voice at potential future clients? I was pretty annoyed when I phoned up and instead of trying to help Brian made me even more angry, this is not a manager to me. Do yourself a favour and do NOT use this company. If you see it on with another agent then call them yourself. I had another issue with this firm back in 2010 , a leopard never changes its spots unfortunately

Daniel · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Very happy with our sale via imagine after switching from another local agent. We were most impressed with out of hour viewings and enthusiastic nature with getting people through the door which seemed to us make the critical difference. All members were friendly and we'll informed, especially Carl Giacone and Brian Moran. Would highly recommend

Alan · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Very happy with Imagine Property. Whenever I had any issues they were resolved quickly. I had a lovely lady named Stephanie help me with my enquiries. She was very reliable and easy to contact, also very understanding! I would definitely recommend!

Azari · 23 June 2019 · Imagine Bushey

★★★★★ 5/5

Google

Laura Howard was fantastic during the whole purchase process of my property. We had to work to a deadline and Laura did everything she could to make sure the sale went through. Very happy with their service, communication was excellent and I would like to thank them for all their help. I would highly recommend this agent.

Bernadette · 23 June 2019 · Imagine Bushey