5/5
Katie Rowe, Paul Markey and Gus Quigley were all fab with my recent flat purchase. Always responsive and willing to go the extra mile to help. Thank you all for your time and assistance.
Trusted Agent profile · Hertfordshire
★★★★★
589 reviews across 3 offices and 5 platforms
Imagine has three offices, in Bushey and Watford (two offices) (Hertfordshire). Together they have 589 reviews on five platforms, rated 4.6 out of 5 overall.
427
Reviews on Google
All 3 offices
119
Reviews on Facebook
All 3 offices
1
Reviews on Yell
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
41
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Imagine's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Imagine, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Katie Rowe, Paul Markey and Gus Quigley were all fab with my recent flat purchase. Always responsive and willing to go the extra mile to help. Thank you all for your time and assistance.
5/5
Highly recommended! Professionalism and efficiency are the hallmarks at Imagine Estate Agents Watford. My experience has been none other than a pleasure. Issues are dealt with effectively and swiftly. I consider Amber as an asset to the sector with a genuine desire to give exceptional services. Friendly, easy to approach, unique professional and very customer-oriented. She kept me updated throughout the entire process and she was always available to answer any questions, follow up and assist along the way. Thanks for your help Amber and Imagine Estate !.
5/5
I have found the team at Imagine Watford Branch to be very helpful, they have provided care that makes the process of moving less stressful. I appreciate the effort they have gone too. Would recommend Imagine Estate Agents
5/5
I have dealt with Stephanie and Claire who have both been helpful in supporting me through the process of buying my first house. Anytime I have had a question they have come back quickly with the answers! It has been a smooth process and I highly recommend. Thanks for your help!
5/5
Great customer service provided! very organized and professional overall.We have decided to move into Watford recently and found out this is the best agency we could possibly go for! Agent like Ashley will make the different for real! willing to serve at any time in a very friendly manner will help to sort out every single request and making the process smooth and simplify. 100 % recommended.
Wow! Way to go, Ashley! Thanks for the review, Manuel.
5/5
Carl, Amir and Katie have been professional, efficient and great to deal with throughout our house sale. Would recommend them to anyone. They out performed other estate agents comfortably.
Great to hear that, Samantha. Well done, team!
5/5
i will recommendet this agency again to my frends becuase i been treed very nice and i dont have any problems. Big thanks for for Prudens Squires for her time always to help me with all documents and to be happy costumer best regards Deni Velkov
Thanks, Deni. We'll make sure Pru sees this.
5/5
The renewals team at the Watford Branch were really responsive and managed the process from beginning to end. I got regular updates from Sophie and that was really appreciated.
Lovely to see our renewals team getting a mention. Thanks, Raj.
5/5
It has been a quick, easy and professional service service provided by Imagine in letting out my property. Jack and Ashley have been very proactive and flexible throughout the entire process starting from valuation to letting it out. I really appreciate all of the effort they put in and hoping that the same services will continue in future. I would definitely recommend them for your property management!
Great to hear this, Tejas! We'll make sure they see this recommendation.
5/5
At the end of July I rented a flat with the help of Imagine, and can vouch for their high professional standards. From the first contact with Ashley Orbell and his immediate response to viewing request, to the recent repair of a window blind, I have found them to be efficient and responsive. Their concierge service to facilitate utility account changes, registration with the local council as well as other lesser but no less time-consuming issues, was much appreciated. All in all I have been very satisfied with the services received. Thank you Ashley, for helping make it happen.
5/5
Stephanie knew exactly what I was looking for even after just one phone call. She showed me around my flat and I immediatly knew that was where I wanted to buy. She supported me throughout and has been on hand whenever I want to view the property or have any questions. She makes herself available and has been so helpful and so lovely to me and my family when they wanted to view it. I can't thank the Team enough for making the process easy.
5/5
Amazing service from Jason, Claire and the rest of the team. This is the second property I’ve bought from imagine and when I move again I’ll definitely be coming back to them! Jason in particularly was amazing, chasing solicitors, brokers. An absolute credit to your team and the best estate agent I’ve ever dealt with hands down. Thank you so much for your help!!
Thanks, Lloyd.
5/5
Imagine are great - we really appreciated the honesty and integrity of Paul Markey in the initial offer and acceptance process, and the professionalism and support of Laura Howard throughout our sales progression. Highly recommended!
Thanks, Harrison.
5/5
Efficient,organized and friendly.
5/5
Laura Howard was brilliant! I could not have asked for a better agent. She dealt with the sale of our property and updated us at every step. At what was a very difficult time due to a bereavement she helped to ease the stress for us with great compassion. 10 out of 10 for this agent!
1/5
Imagine are a disgrace
Imagine are a disgrace - I feel so strongly about this company - regarding lettings - if your thinking about using this company to rent a property - DONT! Jessica can’t seem to explain a contract and left me wanting to leave a contract early and cost me a considerable amount of money and time because things didn’t get explained. The attitude of the office is appalling and bullish behaviour towards me leaving me stressed - I was also told that I wouldn’t get anywhere by complaining to the ombudsman... They work only for the landlords. Read all your paperwork and keep all emails and letters as you may well need it all one day. They ignore emails and want replies when it suits them. There all plenty of other good longer standing letting agents in Watford - you don’t need to use imagine. Read other reviews on line there also not good.
5/5
Highly recommended! I can say that Imagine is one stop solution for property management. We have come across Imagine twice now, once for buying a property and in another occasion for letting and managing the property, I am very much satisfied with the communication that has been provided in each and every stage of the process. On the letting, especially Amber and Jack have been amazingly proactive and were always on their toes to get things sorted. On the occasion when we bought a property, the process was delayed due to various reasons, Laura and Paul were again proactive in following up with the concerned parties. Again the communication has been really good, I have to say. All in all, a great team.
5/5
Thank you Imagine. Great helpful team. 👍 …
thank you
5/5
Very positive experience working with Imagine Bushey.
Glad to hear it, thanks Andy
5/5
couldn't reccomend lmagine enough. They were efficient, proactive and there every step of the way.
Thank you Nicole, glad to be of service
5/5
very professional service , especially as i had only 2 weeks to move and pulled out off the stops to help.
5/5
It's worth going to Imagine , the staff friendly and efficient. Sold the house in Harcourt Road, Bushey in no time at all.
Cheers Steve, glad to have helped, appreciate you spreading the word.
5/5
I have been dealing with Laura on my purchase, she has dealt with the solicitors very well and always kept me updated, it was not the easiest purchase I have ever done but will look forward to working with Laura again.
Thank you Kevin. Laura is a real asset to us, great to hear she really helped with the challenges that you faced. Enjoy your home.
5/5
I'm really happy with Imagine Estate Agents especially Stephanie Rapa who really took care of things for me and helped me move as quickly as possible.
Thanks for the review Ioan, Stephanie is doing fantastically and a great asset for us. Delighted you are another satisfied customer.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bushey has the most, with 436 reviews rated 4.5 out of 5, followed by Watford (712 St. Albans Road) with 195.
The three Imagine offices, by town:
Yes. In The Trusted Agent 2026 awards: Imagine, Bushey won Gold; Imagine, Watford won Trusted Agent.
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