Trusted Agent profile · Hertfordshire

Imagine estate agents in Bushey and Watford

4.6

★★★★★ Excellent

589 reviews across 3 offices and 5 platforms

www.imagine-group.co.uk

Imagine has three offices, in Bushey and Watford (two offices) (Hertfordshire). Together they have 589 reviews on five platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

427

Reviews on Google

All 3 offices

Facebook logo

4.7 / 5

119

Reviews on Facebook

All 3 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 3 offices

The Trusted Agent logo

2.0 / 5

1

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

41

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Imagine's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Imagine, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Imagine office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amir went the extra mile whilst selling my flat and made it less stressful. Thank you so much, I will highly recommend him to anyone selling a property

Michele · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thank you Michele, Amir is certainly making a difference to a lot for a lot of clients currently and we're very pleased you were on of them. Thanks for the review.

5/5

Google

Amir and Kate gave firstly a variety of properties which fitted out specification and then great feedback and chasing through a long chain. Highly Recommended.

MrSimonwillywilliams · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thank you Simon - only half the job finding the home as you recognised.. The follow us is crucial to make a successful experience, we're delighted that's where you got to.

5/5

Google

Had a very good experience with Imagine Bushey. The team was very proactive in arranging the viewings. Aamir in particular was very good with chasing the vendors and providing constant updates. Definitely recommend them.

Mohak · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thanks Mohak, really good to hear about your experience and we hope you enjoy your new home.

5/5

Google

I dealt with Amir Abassi at Imagine in Bushey. He was patient, helpful, diligent and great to deal with. Our situation was particularly stressful and Amir dealt with this situation with great calm and professionalism. I am grateful for all his help and support.

Jennifer · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Hi Jennifer, that's why we try to have mainly experienced people in our sales set up, because when the challenges arise they can keep cool and remain the voice of reason. Glad it all finally worked out for you.

5/5

Google

Being a first time buyer is always a nerve racking experience, but thanks to Carl at Imagine, our process was pleasant. Even with a few ups and downs, he was always there to get us the desired end result. Highly recommend Imagine and especially Carl!

P · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thank you Mr Shah, Carl will be delighted to get the name check and we're all glad you got your new home in the end.

5/5

Google

Amir has provided an exceptional service. Would highly recommend Imagine. My wife and I were having difficulty finding the ideal home. Amir and his team made the whole transition as easy as possible for us. Thank you all from the bottom of our hearts. Amir, you are a legend.

Naved · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

#legend - we'll not hear the end of that Naved lol - fantastic to here though and hope you enjoy your new home

5/5

Google

I would like to praise Carl Giacone with his help in contacting his colleagues in the Watford branch to put my house on the market, and for encouraging me to sell. My house was sold to the first person viewing. Carl also gave me advice when it came to using your solicitors and he put Paul your mortgage adviser in touch with me too. Carl also helped advise me on placing an offer on the house I am in the process of buying. Thanks Carl

Nancy · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

If only it always worked like that - enjoy it when it does - thanks Nancy

5/5

Google

Amir recently sold my parents property for us. He’s very professional and so deserves the credit. He’s not pushy or typical salesman - he’s calm and listens to you, follows things up and delivers.... Pleasure to have met and spoken to Thank you Amir Thank you imagine

Julie · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thank you Julie, we do try to shy away from your 'typical agent employee'. Thank you for acknowledging Amir's efforts

5/5

Google

Imagine is a very professional estate Agents in Bushey,Carl Giacone is one of the Best Negotiator I have ever met this Guy can not do enough for anyone. Katie Rowe sales Progressor is another Top Woman who follows the sale of your Property from start to finish which everyone needs. Imagine you need to look after these Two Top people as they Tribute a lot to your Company which People are looking foreword . Thank you.

Howard · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Noted, thank you Howard - I trust they would tell you we do :)

5/5

Google

Super quick and professional service from Bushey branch. Clear communication, well managed viewings and it took only a week to get an offer on my flat. Special thanks to Amir for being there every step of the way. You guys really restored my faith in estate agents!

Kateryna · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Love to her that Kateryna - hopfully work with us again in the future so you can 'keep the faith'.

5/5

Google

Extremely professional and friendly team, they have a very good structure from sales to after sales. Even if someone was away they had a contact name who was fully briefed on my flat sale. Hats off to these guys, best in the business by far. Cheers Brian, Carl, Laura, Glenn and Amir.

Jason · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thank you Jason, we do like it when the whole team are seen to have had an impact on your experience. We wish you well.

5/5

Google

Words cannot explain the service I have received from the Team at Imagine in Bushey, Carl and Katie are absolute superstars. Impeccable service and just the nicest people to deal with. My sale and purchase were not easy but they did everything I could have wished for and more. I would like to wish them all a very merry Xmas and New Year

Brandon · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thanks for the Kind words Brandon. Great we got the job done pre Xmas - seasons greetings back at you.

5/5

Google

I’ve never written a review until now but credit where it’s due. Oliver in the Lettings team was fantastic to work with. I was very specific with what I was looking for. He understood my criterion and worked tirelessly to ensure I got the perfect property for my family. Unfortunately it’s not a given when working with EA’s that you’re going to get great service so when you find it, I’m happy to shout about it. Thank you Oliver and here’s to a long-term relationship with Imagine!

Anthony · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Great to hear that Anthony - he's definitely an asset to our business

5/5

Google

Very pleased with friendly and prompt service. There were some offers made within a few days of going on the market at the asking price one of which which was accepted. Amir the agent said there was a lot of interest in the property and he kept us informed of progress up to the time the offer was accepted. Following that the friendly admin team provided us with updates and were very co-operative when we needed to communicate with them right up to completion earlier this week.

Peter · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thanks Pedro, really happy things worked out for you and hope you are happy in your new home.

5/5

Google

Drew Cardines was extremely helpful and very professional in his dealings with us from exchange to completion on our wonderful new ‘forever’ home! We viewed on the Saturday and confirmed the acceptance of purchase on the following Tuesday, with his help. He was always ready and prompt to answer any queries we had. We would happily recommend Imagine/Drew to family and friends.

Jenny · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thanks Jenny. Shame its your 'forever' home as we'd love to help you move in the future lol. Very happy Drew and team made the experience such a good one, enjoy every day in your new home...

5/5

Google

Good service from the sales team, Amir helped us find our perfect house. Stuck with us for over a year inspite us rejecting house after house he never did give up. He took his time to get to know what we were looking for so we didnt have unnecessary viewings. Have to say was a little letdown by the completions team - best to communicate directly would be my advice.

N · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Patience pays off :)

5/5

Google

Professional and helpful team at Imagine(Bushey) especially Oliver! We are not the type that leave reviews but on this occasion we felt that it is only right to let the Imagine team(and everyone else)know that an individual like Oliver is a great asset to your firm and it is one of the best estate agents around in town. He was quick to respond to any enquiries we had and also guided us through the whole process. Friendly, professional, and a positive man you are, Oliver!! Thank you!!

MrSuupaman · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Much appreciated

5/5

Google

Recently rented a property through Imagine Bushey and I can’t speak highly enough of them! From the viewing until completion, Megan Sumner was highly professional, very friendly and was always happy to receive any queries I had about the process. She is a true asset to you and I thank her, Mark and your team so much for making my first step into the rental market easy and as stress free as possible!

Simone · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thanks Simone, Megan is a fairly new recruit so great to hear such positive things early on...

5/5

Google

Carl, Amir and Katie were efficient, professional and great to deal with throughout our quick house sale process. Certainly they outperformed other estate agents. I would highly recommend them. They even helped out sourcing new removals for us when our original company got booked out at the last minute.

Samantha · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thank you Samantha - nice when it all goes according to plan and the whole team contribute.

5/5

Google

An absolute excellent service. There is not a bad word to be said about our experience with Imagine. Especially Oliver, I enquired about a property, he contacted me that day and we arranged a viewing that afternoon. My partner and I loved the place and registered our interest right away. The process wasn’t straight forward as there were obstacles placed in our way through no fault of Imagine or the landlord, but through Oliver’s hard work and help, and through the flexibility of the landlord, we were able to complete everything and got our place. Everything went so well, from the first viewing to the picking up of the keys. We cannot thank Oliver and the Imagine team enough, not forgetting the landlord. It was a five star experience and would most definitely recommend them. They also do an excellent concierge service who have also been very helpful with the setting up of bills/broadband etc. Thank you so all so much!

Ben · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thank you Ben, delighted you got the full 5 star experience and hope you really enjoy living in your new home.

5/5

Google

Having been on the market with a local estate agent for longer than I wanted or expected, I switched to Imagine. Brian soon 'sorted things' and within a few weeks we had sold and bought. (Both properties through Imagine) I cannot thank the team enough for their dedication, professionalism, kindness and patience. Brian - for your directness; Amir for your friendly patience, Carl for your understanding, Kelly and Laura for your supportive telephone calls and emails. I was kept informed throughout. You guys are a great team and I would recommend your services!

Karin · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thank you Karin, love hearing how the whole team played a part. Oh and an extra big thank you from them for the chocolate brownies - reliably informed they were demolished in very quick time :)

5/5

Google

Mark and his rental team at the Bushey branch, are very professional and provide great support and advice when renting out property. They work quickly and quietly to get you vetted tenants and rented my place out within 24 hours of registering on their books. I first spoke to Mark and his team 2 years ago and he waited patiently until I was ready to take the next step. Marks knowledge is invaluable and he is the go to expert on property rentals. In a climate where there are temptations to run rentals on line independently, these guys work really hard to demonstrate their worth and it’s fully justified in my mind. A great service by a great team.

Suzie · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Thank you for that review Suzie and highlighting Lettings really is an area not to take risks and seek out expert advice.

5/5

Google

Although we did not use Imagine estate agents as we are not local, my partner and I dealt with Paul, one of the mortgage brokers at Imagine as we had been let down by our local broker. He was great throughout the whole process and kept me up to date the whole way through. Highly recommend and if we could give more than 5 stars we would. Lovely guy who is extremely professional and reliable. Thanks again for such a speedy response! Sarah and Cat

Cat · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Not direct employee of Imagine, but we work very closely with Paul and his business Partner having recently tied in with them and this feedback is like many others we have had so far. Great to hear.

5/5

Google

Imagine are a great estate agents! We were previously with Purple Bricks and spent years trying to sell our house (not exaggerating). We then decided to try another estate agents and met with 3 including Imagine. Brian from the Bushey branch came to chat with us about the value of our house and their services; he was honest and open from the start about the value of our house and the current market situation which is why we chose them. They sold our house within a couple of months but even before we had an offer we had many more viewings than with Purple Bricks (who are utterly useless.. our estate agent Josh was good but overall a waste of money). The post sale service from Laura was excellent. She kept us informed on a weekly basis what was happening, even if nothing had progressed, so I never had to chase them for an update, which was something I'd never experienced before. Everything regarding the sale of our house went through smoothly and quickly. I wouldn't bother with the concierge service however. I want to say another thank you to Carl and Brian again at the Bushey office because even after they had sold our house and everything was finished they helped us make an offer on the house we are currently buying. Carl was very happy to help with our onward purchase and he looked at the intended house and gave me advice on what offer to put in. We have ended up getting a great deal on the house which we would not have got anywhere near if it wasn't for his advice. Overall Imagine have really impressed me with their service, going above and beyond what I expected and have made this stressful time a lot easier. Thank you! Sam, John and the little ones!

Waterbeara · 22 June 2020 · Imagine Bushey

Agent replied · 21 June 2024

Lovely review thank you. We pride ourselves on the honest approach even if that sometimes costs us business in the first instance when it's tempting to sign up with an agent who has told you what you what you wanted to hear. Refreshing to hear you explain your story and hopefully this provides a good tip to others choosing their agent.

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Questions about Imagine

Which Imagine office has the most reviews?

Bushey has the most, with 436 reviews rated 4.5 out of 5, followed by Watford (712 St. Albans Road) with 195.

Where are the Imagine offices?

The three Imagine offices, by town:

Has Imagine won any awards?

Yes. In The Trusted Agent 2026 awards: Imagine, Bushey won Gold; Imagine, Watford won Trusted Agent.

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