Trusted Agent profile Β· Hertfordshire

Imagine estate agents in Bushey and Watford

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

589 reviews across 3 offices and 5 platforms

www.imagine-group.co.uk

Imagine has three offices, in Bushey and Watford (two offices) (Hertfordshire). Together they have 589 reviews on five platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

427

Reviews on Google

All 3 offices

Facebook logo

4.7 / 5

119

Reviews on Facebook

All 3 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 3 offices

The Trusted Agent logo

2.0 / 5

1

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

41

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Imagine's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Imagine, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Imagine office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Just sold my flat with Imagine Garston. Very happy with Paul who delt with my sale. Very straightforward with us, always answering our questions (I admit sometime we maybe had one too many πŸ™‚). It's a flat, we're going through strange times so not a easy sale but Paul helped us see it through so happy days. Thanks Jamie, Paul and the rest of the team! Dragos&Billie

Dragos Β· 17 June 2021 Β· Imagine Watford (712 St. Albans Road)

Agent replied Β· 16 June 2024

Thank you guys. Yes flat sales in the last year have tested everybody. Thanks for your patience- we got there.

5/5

Google

Fantastic service from the sales team at Imagine's Garston Branch. The whole sales process from start to finish was smooth and handled extremely professionally. I cant speak highly enough of the staff we dealt with but must give a special mention to Paul and to Katie in the sales progression team. I will definitely be recommending Imagine to all of my friends.PositiveResponsiveness, Quality, Professionalism

David Β· 17 June 2021 Β· Imagine Watford (712 St. Albans Road)

Agent replied Β· 16 June 2024

Thanks David, we are really flying in WD25 and its experiences like yours that are helping to spread the word

4/5

Google

Got the property I wanted at the price I wanted thanks to Daniel Shultz at Imagine in Watford. Answered any questions swiftly and when initial offer rejected kept me well informed on the status. Worked hard on the seller to secure the best deal for both of us and ensure a quick and easy process. He was so much more proactive compared the other agents I have had contact with. None of the others even bothered with a follow call or email. Look forward t cpmpleting the sale with Daniels assistance.PositiveResponsiveness, Professionalism

Nathan Β· 17 June 2021 Β· Imagine Watford (712 St. Albans Road)

Agent replied Β· 16 June 2024

Thanks for your custom Nathan, fingers crossed for a smooth transaction from here on in....

5/5

Google

Hi! I am buying my first home through Imagine and worked with Dean Carr to find my new place. Very easy to deal with, friendly, responsive and trustworthy. Understood what I was looking for too and worked hard to find it. Would definitely recommend Dean and Imagine for people looking to find a property!

Helen Β· 17 June 2021 Β· Imagine Watford (712 St. Albans Road)

Agent replied Β· 16 June 2024

Thank you Helen, come back to us when you’re ready to sell πŸ˜‰ …

5/5

Google

We put our house on with imagine after an unsuccessful attempt with another agent.... Paul markey came to our property and gave us an honest opinion on the current market and how best to get our house sold. We have now accepted an offer. Paul is always available on his phone and nothing is too much trouble ... Highly recommended imagine if you want to get your house sold

Lee Β· 17 June 2021 Β· Imagine Watford (712 St. Albans Road)

Agent replied Β· 16 June 2024

Cheers Lee, Paul absolutely lives and breathes Imagine and we love reading how many people he makes a difference to.

5/5

Google

As first time buyers it was reassuring to have such a responsive and caring estate agent as Daniel Schultz. He put us at ease very quickly and was very patient with viewing 8 properties with us in less than a week. Once we had decided on the property we liked he helped us through the next steps of making an offer and informing us of any previous offers that had been made to help inform our decision and ultimately leading us to getting our offer accepted.PositiveResponsiveness, Quality, Professionalism

Owain1910 Β· 17 June 2021 Β· Imagine Watford (712 St. Albans Road)

Agent replied Β· 16 June 2024

Sounds like you’re on your way to bring in a great new home Owain. Glad we (daniel) was such a positive influence.

5/5

Google

As a first time buyer I dealt with a few estate agents before starting some viewing with Imagine. They have a great team who are very knowledgeable and deliver excellent service. Dean Carr, the person I dealt with throughout my viewings was very professional and responsive from the beginning to the completion. He introduced me to a mortgage Advicer, Gus. Though I was already dealing with another Advicer he was by far more knowledgeable and experienced so I switched to him without a second thinking twice. I appreciate the effort of the whole imagine team and will highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Samuel Β· 17 June 2021 Β· Imagine Watford (712 St. Albans Road)

Agent replied Β· 16 June 2024

Thank you Samuel, lovely to o hear such a positive experience

5/5

Google

We have been with Imagine for 6 years now. We rented through them, bought a place to live and now also accepted an offer on selling our property. Every time we dealt with Imagine we have experienced a great service by very professional team. We would like to especially thank Daniel Schultz who helped us in completing selling negotiations in very timely manner. We are also very glad we went from going on the market to accepting an offer in just over a week. Maria&GregPositiveResponsiveness, Quality, Professionalism

Jechek Β· 17 June 2021 Β· Imagine Watford (712 St. Albans Road)

Agent replied Β· 16 June 2024

Thanks Maria and Greg, sounds like you've been through the card with us - really appreciate your on going custom.

5/5

Google

I have bought my first home recently through Imagine estate agents. Paul (Assistant Manager) showed me the property and helped me to get through the whole process and answering all my queries. I seen so many properties through different estate agents but no other agency was as helpful as Imagine and specially Paul and Katie who were my main point of contact from start to end of home buying process. I would highly recommend Imagine and Paul in particular for Buying/Selling house. A big thanks to Paul.

Jagdeep Β· 17 June 2021 Β· Imagine Watford (712 St. Albans Road)

Agent replied Β· 16 June 2024

Thank you Jagdeep, Paul is a top agent and great to hear he sprinkled his magic dust on you.

5/5

Google

Our property was on the market for a number of months with other estate agents before we took the decision to move it over to Imagine earlier this year. The difference between other estate agents we had dealt with and Imagine was obvious from day 1 - their communication, organisation, professionalism and enthusiasm was fantastic from the start! There were no surprise visits, we always knew the status, viewings were scheduled with notice, feedback from the viewings was prompt and in the end they managed to secure the right buyer too! We have a relatively niche property, lovely, but niche, and it therefore definitely needed the right buyer at the right time. Daniel Schultz managed to secure that perfect buyer for us which we are truly grateful for!! We've experienced a few estate agents during this process and I would recommend Imagine over any of the others in a heartbeat - you won't regret it! A huge thank you from us for your hard work throughout guys! Anthony and BeckyPositiveResponsiveness, Quality, Professionalism, Value

Anthony Β· 17 June 2021 Β· Imagine Watford (712 St. Albans Road)

Agent replied Β· 16 June 2024

Thank you Anthony, lovely review and very satisfying to hear we made a genuine difference

5/5

Trustpilot

Thank you Paul,Katie and Jamie for…

Thank you Paul,Katie and Jamie for working along with us in property buying . I have received a professional service from you guys from showing around the properties and finalising one as well . Katie / Paul who are always a call/email away when I had any query . Looking forward to do more business with you guys .

Arpit Β· 7 June 2021 Β· Imagine Watford (712 St. Albans Road)

5/5

Facebook

I visited several properties in the Watford area & met a few estate agents before I contacted Imagine & spoke with Paul Markey who immediately made me feel that he would do his best to find me a property to meet my requirements. During our first conversation Paul took the time to listen to me & to understand my needs. On my second viewing with Paul I made an offer & since then have spoken with him a few times and shared a couple of emails. At all times Paul has been friendly,cheerful, professional, informative and has responded quickly to my questions. It has been so nice to meet an Estate Agent who really seems to care and who understands the needs of the customer. I would like to say a personal thank you to Paul, Imagine are lucky to have you as a member of their team.

Sonia Β· 26 April 2021 Β· Imagine Bushey

5/5

Facebook

I have found Kelly Fordham Jessica Jackie Marcia to name but a few excellent always so professional couldn’t be more helpful and do an excellent job . As a landlord l couldn’t recommend them more .

Barbie Β· 21 April 2021 Β· Imagine Bushey

Agent replied Β· 22 February 2025

Having a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem. Quickly contact her via, Email: elizabethbays70@gmail.com whatsApp number: +1(209)896-9431

5/5

Facebook

Had an outstanding experience with Carl, he was very professional, personable and you can tell he really cares. I would highly recommend him for anyone looking to buy a property, his service was impeccable and would just like to say thank you again Carl and team at Imagine Bushey! You are amazing!!!!!

Stephanie Β· 16 March 2021 Β· Imagine Bushey

Agent replied Β· 22 February 2025

Having a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem. Quickly contact her via, Email: elizabethbays70@gmail.com whatsApp number: +1(209)896-9431

1/5

Trustpilot

Avoid.

Around 7 years ago, I rented my first property through Imagine. Looking back, they took advantage of my inexperience every step of the way. Lie after lie in order to rush me into decisions and squeeze as much money as they could out of me. I've never seen anything like this when renting through subsequent agents. The same people still work there now, and looking at the reviews, they don't appear to have changed their methods. I now actively avoid them.

Andy Β· 12 March 2021 Β· Imagine Watford (712 St. Albans Road)

1/5

Trustpilot

THE WORST EXPERIENCE OF MY ENTIRE LIFE.

THE WORST EXPERIENCE OF MY ENTIRE LIFE.The sales progression team need to be sacked and started again from the ground up. They lie constantly about dates and what they know. They only chase β€œonce a week” even when things aren’t moving. If I worked like they did I wouldn’t last a month in my job. They’re scared to answer calls if they think they may not be nice calls and prefer to bury issues instead of tackling head on.If you want to buy/sell quick and easily I would never ever use this company

Liam Β· 8 March 2021 Β· Imagine Watford (712 St. Albans Road)

5/5

Facebook

Me and my husband was finding it difficult to find our first home together. After looking for a few months we came in contact with Paul Markey from Imagine. He was fantastic, took us to see three property’s on the same day, even when we had no bookings. After feeling defeated with no luck he recommended we see another property (also the same day) he thought it would be the one for us. HE WAS RIGHT! We now own that property and thanks to Paul we have the perfect family home for our growing family. So thank you so much, you and your team kept in contact with us and made us feel at ease.

Nadia Β· 24 February 2021 Β· Imagine Bushey

5/5

Facebook

Highly recommended! Prudence Squires was amazing. Very professional and helpful. Thank you for being patient with us!

Dinulescu Β· 18 February 2021 Β· Imagine Bushey

5/5

Facebook

Can highly recommend Ashley he was great so helpful and always available to help he made finding my first place to rent very easy and stress free

Toni Β· 18 February 2021 Β· Imagine Bushey

5/5

Facebook

Paul Markey is an excellent estate agent! He really made us all feel at ease, and took the time to really understand my family and the type of property we were looking for. He supported us with constant conversations and scenarios and finally found us our forever home! Thank you Paul, you are fantastic and always have a smile on your face! It was an absolute pleasure dealing with you. The Kelly’s!

Danielle Β· 11 February 2021 Β· Imagine Bushey

1/5

Trustpilot

The worst estate agents I've ever met

The worst estate agents I've ever met. Unprofessional, misleading. Will do and say absolutely everything to sell. Avoid them. We had "pressure " to deal with Amber Harris and she was absolutely useless.

Dorota Β· 5 February 2021 Β· Imagine Watford (712 St. Albans Road)

5/5

Facebook

Highly recommended if you want to sell your home! We recently sold our house through Imagine. Initially, Jonathan the Hemel branch manger came to see us. He was straight talking, professional and easy to get on with. We felt that we would be in safe hands and signed up. Importantly, he advised us of the realistic best price we would get for our home as many agents will just inflate the price to het your business even if it would never sell at that price and would need to be reduced. A photographer was arranged and was over the next day. He was great and took some great photos of our home. Our house spec sheet was put together quickly and we were on the market within a few days. We then met Drew and Joe who are two of the sales guys working out of the Hemel branch. BI the were well dressed and very polite and professional. We had viewings roll in almost immediately and we actually received a full asking price offer after just 2 days on the market. Kelly and Hanan from the sales progression team kept in contact to do what was needed to ensure the sale progressed smoothly, who were really helpful and always offered help. In summary a great team to deal with and they sold our house through to completion fast and at the price we wanted to sell for. Imagine’s fees are definitely reasonable as there is no way you het the same level of service from one of the online agents. 10/10 would recommend!

James Β· 10 December 2020 Β· Imagine Bushey

5/5

Trustpilot

Ashley Orbell at Imagine Properites has…

Ashley Orbell at Imagine Properites has really gone the extra mile. He has been efficient and has made our move to the UK so much easier. We would recommend him, his services and the Imagine company to anybody needing to find a home.

Joanne Β· 29 November 2020 Β· Imagine Watford (712 St. Albans Road)

1/5

Trustpilot

Jason baker

Almost a year later and I still haven’t been refunded Β£500 that was due to be returned to me in December 2019. I’ve emailed consistently but the issue still hasn’t been resolved for some unknown reason!!!!

Stevie Β· 7 October 2020 Β· Imagine Watford (712 St. Albans Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Imagine

Which Imagine office has the most reviews?

Bushey has the most, with 436 reviews rated 4.5 out of 5, followed by Watford (712 St. Albans Road) with 195.

Where are the Imagine offices?

The three Imagine offices, by town:

Has Imagine won any awards?

Yes. In The Trusted Agent 2026 awards: Imagine, Bushey won Gold; Imagine, Watford won Trusted Agent.

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