Trusted Agent profile · Suffolk
Verified
★★★★★
2,125 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,125 reviews on three platforms, rated 4.8 out of 5 overall.
2,034
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
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Howards Estate Agents's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat customer service thanks to Georgia you are five star and more Thanks again
Dear Atiye Asan, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleKatie from Lowestoft office, very friendly professional and helpful to me with my current accommodation :)
Thank you for your review. Glad Katie was able to help. Kind regards Lara Zawadzki-Property Management Manager
5/5
GoogleExcellent service throughout. Georgia has been great, keeping me regularly updated and the property sale has now been agreed.
Dear Mark, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAyesha Harris was really helpful with getting my new flat sorted, really appreciated how efficiently she works and her expertise on any questions I had
Many thanks for your kind words, we're so glad that you were happy with Ayesha's help! Chris - Branch Partner - Howards Lettings - Lowestoft
5/5
GoogleAmy Lugo has been friendly and helpful throughout my house purchase process, keeping me updated and Informed along the way.
Dear Alex, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleI eceived excellent service fto Howard, from Rosie. Our front door was not safe, because it could not be closed.I reported in the morning, and same day ,same day we got a new one.Thank you for the quick action
Thank you for your view. Glad the issue was resolved swiftly. Kind regards Lara Zawadzki-Property Management Manager
5/5
GoogleEveryone at Howards has been amazing, especially Amy Lugo who has gone above and beyond keeping us up to date at every stage and pushing things forward. Many thanks!!
Dear Nathan, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GooglePure brilliance, I really couldn't praise howards estate agents enough for their services. From start to finish the whole team supported our sale and purchase every step of the way. From our initial meeting with Mike, to viewings with Charlie and negotiations with Georgia which were seamless. Amy Lugo was fantastic chasing solicitors and answering queries, and was there to help everytime we called. Excellent customer service, and got us the result we wanted with no hesitation.
Dear John, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleBought a property from Howards, Cara Childerhouse was on board and quick to respond straight away - even arranging visits in the evening over message for the next day, I found her pleasant and efficient and coordinated really well between me and the Seller. Amy Lugo was very helpful and gave updates during the time after the amount was agreed with Cara , she arranged keys to be brought to the House on day of completion - so thanks to Maddie as well for dropping the keys off.
Dear Jack, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleWe have just completed the sale of our Bungalow with Howards at Beccles, and were very pleased with the service they have provided. From the outset when Cara came to value the property, to putting it one the market, and finding a buyer, all was great. They kept us fully informed, and after the Sale was agreed, Amy Lugo in the office helped us with all communication with the intended purchaser. A great team.
Dear Linda, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleCharlie was very polite friendly and helpful, arrived on time.great.
Dear Sarah, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleThe team are lovely helped in every way possible DAN HILL thank you so much for helping me you was very professional and lovely young man keep up the great work and thank you for my lovely new home many thanks Leanne
Thank you so much Leanne for the lovely review. Glad to see Dan was such a great help for you! Kind Regards Charli - Lettings Negotiator Howards Great Yarmouth
5/5
GoogleI don’t usually leave reviews but the service was excellent from start to finish so I had to pop a review in. Special shout out to Charli and Bruce for their help. Definitely recommend!
Dear Nathan, Thank you so much for leaving your lovely ⭐⭐⭐⭐ google review, it's always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Bruce Devlin and Everyone @ Howards (Lettings)
4/5
GoogleWhen enquiring about properties Charlie at Howard’s went through our requirements and made sure we received relevant updates and was friendly and very helpful during viewings which made the process easier.
Dear John, Thank you so much for leaving your lovely ⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleCharlie very kindly gave up some time on his day off to show us around a bungalow in Winterton-on-Sea as Monday was the only day we had free. Impressed with his dedication to his job - also with his professionalism & communication. Thank you Charlie - Tricia & Gerald
Thank you for your lovely words. Was a pleasure to take you and Gerald round and to meet yourself in the short time you were down in Yarmouth! I hope our interaction puts you guys in a better frame of mind if you decide to move forward or not. I wish you both the best of luck. Many thanks Charlie
5/5
GoogleThe whole experience was of the highest standard and their communication was of the highest standard. Thank you all at Howards for making my purchase a smooth and stress free experience and special thanks to Maddy Bott and Dan Hills and all the staff.
Dear Peter, Thank you so much for leaving your lovely ⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleA few weeks ago I viewed a property with a lovely estate agent called Bruce, he was very welcoming, and shared just the same excitement as I did for the property, he even cheered when i picked up the keys. I also had a brilliant estate agent called Charli, she was so helpful with setting us up in our new house, chasing things up, helping us complete paperwork, honestly made us feel like we could ring up with any questions or help we needed. If anyone encounters these 2 people from howards estate agents great yarmouth they would be lucky.
Hi Talia, thank you for your kinds words! Lovely to see how myself and Bruce helped with your moving process! It was a pleasure to help you and your lovely family out in finding your new home! Good luck to you all on your next journey! Kind regards - Charli Hammersley Lettings Negotiator
5/5
GoogleI've recently worked along side Howard's to try and find a home for myself, but to no avail on my part. Howard's, on the other hands has been fantastic through out the process. Especially the young, up and coming Amy Kemp. Through out multiple viewings, emails, and phone calls, she has been nothing but polite, kind, professional, bubbley, and we even had a few laughs along the way. Nothing else to say except that she's an absolute credit to you guys in everyday!
Hi Stefan, many thanks for your review. I'm glad I could help and I wish you all the best for the future! - Amy Kemp Senior Lettings Negotiator
5/5
GoogleFrom the first point of contact with Charlie at Howard's we received excellent service. He is a friendly and Professional young Man and is a credit to your company. Keep up the Great Customer Care. Collette and Mark Briggs
Dear Collette and Mark, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleBungalow was a bit to close for comfort my dogs are mad and would take a leap of faith. Price on the high side for what it is, needs lots of money thrown at it. Young Dan is very well presented, polite and is very good at his job. Mark's out of 10 for Dan Is a big fat 10. Many thanks for showing us around.
Hi Chris, Thank you for your feedback and very kind words for Dan Hill he will appreciate this. Lets hope we find you something suitable soon! Kind Regards, Sam Keyes Senior Branch Manager @ Howards Great Yarmouth
5/5
GoogleDecided to use Howards as bought my property through them 30 years ago. Once an offer was made, Amy kept in touch with me on a regular bases, whether to follow up with questions for the buyer or provide solicitor updates. Would definatly recommend Howards for anyone considering selling their property
Dear Louise, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleJeanette from Long Stratton was so helpful, and kind, really friendly, she got us our new home and we are so grateful. Kim in the office was very helpful too working behind the scenes, Thankyou so much. Rob & Alison.
Thank you for your review. We were so pleased to help you get your beautiful new property through. You were a pleasure to work with and we wish you all the happiness in your new home. :)
5/5
GoogleJeanette and Kim have been nothing less than superb! I could not recommend them more. Professional, supportive, knowledgable and experienced. From the valuation to completion they have both gone above and beyond. I cant thank them enough.
Thank you Kellie for your lovely review. You have been a pleasure to work with and we wish your every happiness for the future! Best wishes Kim & Janette
5/5
GoogleWe viewed and fell in love with a house with Janette Churchill from Howards. The experience was amazing. Combining her enthusiasm and knowledge of the market with her ability to understand our complex situation and offer solutions was invaluable. If I was selling a house I would want Janette to be the agent doing the marketing and viewings. I cannot recommend her more highly.
Thank you so much for this lovely review. I will pass this onto Janette and her team! :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
