Trusted Agent profile · Suffolk
Verified
★★★★★
2,125 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,125 reviews on three platforms, rated 4.8 out of 5 overall.
2,034
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
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Howards Estate Agents's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleDaniel has shown great interest at Howards Estate Agents in ensuring I am kept in touch with the latest available property which my wife and i are looking for.
Dear William, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Everyone at Howards (Sales)
5/5
GoogleGreat service from Maddie, would definitely recommend and will be using again
Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth
4/5
GoogleDan was very helpful and I will recommend Howard’s to all my family and friends. Thankyou Dan you are a star, 🙏 …
Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth
5/5
GoogleMaddie bott was very helpful and informative throughout our property being up for sale. Would receive regular calls to update me .
Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth
5/5
GoogleMaddy was super helpful assisting me with choices of houses and explaining the whole process clearly💗 would recommend!!! …
Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth
5/5
GoogleMaddy Bott at Howards Gt Yarmouth office is friendly, always helpful, and thoroughly professional. She's a credit to the agency. Rob Neal.
Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth
1/5
GoogleWe have bought and sold 15 houses in our lifetime. By far this was the most problematic due largely to the unprofessional way in which Maddy Bott handled the process. The way she communicated and tried to manipulate us, In order to progress the sale of our house to purchasers that simply could not afford it, cost us £7000. I would recommend some serious re-training for Maddy, closer supervision of Maddy by Sam Keys, who never seems to know what is going on and as a gesture of goodwill from Howard’s, the return of our £3600 fee. Hope my feedback helps. Barbara Fruish
Dear Mr & Mrs Fruish, Thank you for your detailed feedback. We sincerely regret that you feel disappointed with the process and Maddy Bott’s conduct, and we are reviewing these internal matters. However, we must firmly defend the actions of our staff. Given the unusual complexity of your situation, including your history of pulling out of two purchases through our company which wasted significant time for all parties involved. Our team's efforts were the best actions required to help secure a successful sale, for the best price possible and ensure your move worked this time, given you had spent several months with another agent who wasn't successful in achieving a sale. The contractual fee of £3,600 has been fully earned for the following reasons: Extensive Work Completed: We invested six months in marketing the property, done a dozen viewings and a spent a further four months of dedicated sales progression, fulfilling our agreement. Seller's Final Decision: The decision to accept any offer remains entirely yours. At no point were you forced to proceed against your wishes. Wasted Time/Resources: The two previous purchases that failed due to your withdrawal represent a substantial loss of company time and resources, as well as inconvenience to other parties. Based on the extensive marketing, progression work completed, and the resources expended on your three separate attempts to buy, we have fully discharged our obligations. Therefore, we will not be issuing a refund of the £3,600 fee. We wish you well in your new home.
5/5
GoogleI have found Dan , as well as The entire team at Howards , to be polite, helpful and efficient. Many thanks.
Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth
4/5
GoogleI would like to confirm that I have found Dan to be friendly, personable and professional in my dealings with him.
Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth
5/5
GoogleI have had a fantastic experience renting through Howards Great Yarmouth. From the very beginning, Bruce, the Branch Letting Manager, was invaluable and patient throughout my search for a new flat. He really listened to what I was looking for and took the time to guide me through each option without any pressure, which made the whole search feel much less stressful. Once I found the right place, Amy and Charli were brilliant throughout the application and move-in process. They answered all of my questions and queries quickly and clearly, kept me updated at every stage, and made everything feel straightforward to understand. What could have been a complicated and stressful experience turned out to be smooth and well-organised. Overall, I am really happy with the service I received from Howards Great Yarmouth and would highly recommend them to anyone looking to rent in the area.
Hi Jay, thank you for the lovely review! Glad to hear you was happy with the process and the whole team was helpful for you. Kind regards Charli Hammersley - Lettings Negotiator
5/5
GoogleCharli and Amy at Howard’s helped myself and my Nan with the process of moving in to our new home, their customer service was excellent and I cannot recommend Howard’s enough just from the quality and care we received from Charli and Amy alone. We had the pleasure of being shown around the new property by Bruce who was also outstandingly kind. Everyone at Howard’s did an excellent job and we cannot thank the team enough. - Travis and Susan.
Hello both, thank you so much for your review! That is very kind and we was all happy to help you with your next home! Kind regards Charli Hammersley - Lettings Negotiator
5/5
GoogleSold my property and purchased with Cara at Howards. Amazing service and very helpful. Have also decided to let a property through Howards also based on their service. Would definitely recommend.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Partner.
5/5
GoogleThankyou Howards of Beccles for selling our home for us, and a special thanks to Cara who made such an effort to get us a purchaser in a short time and made the process for me a lot easier in a time of ill health. I shall always recommend you to our friends. Veronica
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Partner..
5/5
GoogleHad a great experience buying our new house with Howards, especially Cara who has been extremely efficient, friendly and always helpful. Would definitely recommend them. Thank you
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Partner.
5/5
GoogleJanette and Sam were first class , they were always at the end of a phone and nothing was to much trouble. Our house sale was not without its challenges but they were there every step of the way . Would highly recommended Jeanette and her team at Howard’s estate agent. Thank you for your exceptional service Lynne and Keith
Lynne you are more than welcome. We are just so happy to get you across the line with your sale. We hope you have a wonderful time in your new home. Best wishes Janette and Sam @ Howards, Long Stratton
5/5
GoogleMassive Thankyou to Tom he helped us massive and been amazing throughout these last few months helping us find our forever home and as we are going to be new to the area he has also suggested places for us for places to eat visit and leisure places for swimming gym etc. Very Highly recommend Tom and Howards for anyone looking to buy or sell. Thankyou again Tom and all the team at Lowestoft been brilliant from the start and always in contact with us giving us updates. Sue and Mike Wakefield
Dear Sue, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, it’s always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales).
5/5
GoogleGreat service with friendly helpful staff.
Dear Andy, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, it’s always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales).
5/5
GoogleCouldn’t be more happier with the Service we received from amy very happy she found us a place with in a week definitely recommend going to Howard letting agents and speaking to one of the amazing team members to fine your for ever home ( thank you again Amy me and my partner are more then happy and overwhelmed with the help we received from you) x
Hi Adina, thank you very much for the lovely review! It was a pleasure to help you find your new home. Kind regards Amy Kemp - Lettings Negotiator
5/5
GoogleI cannot recommend Howards Estate Agents highly enough! From the start, the entire team was professional, friendly, and genuinely caring. They made the experience for myself and my partner as first time buyers a positive one and we always felt like they genuinely wanted the best for us. A big thank you to Georgia and Jarrod for going above and beyond finding us our dream home and getting a viewing in quickly working around our busy work schedules. Also, thank you to Lexi and Thomas for the many other viewings you took us on. A special thank you to Sam, the mortgage advisor linked with Howards, who was absolutely brilliant, super helpful, patient, and made everything so clear and straightforward with excellent communication and regular updates. We honestly couldn’t have asked for a better experience and are so grateful for all their help. Highly recommend them to anyone looking to buy. Ellie & Owen x
Dear Eleanor, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, it’s always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales).
5/5
GoogleI cannot fault Howards. I have only experience positives from them. Georgia Lee has been nothing but supportive, understanding and helpful. She is friendly and professional.
Dear Simon, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, it’s always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleA very professional band of young ladies, and in particular Georgia Lee who has gone above and beyond to help us.
Dear Keith, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, it’s always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales).
5/5
GoogleGreat experience of Howards. Julius was knowledgeable about the properties I viewed, with ideas for how to develop them which I found really helpful. Thanks!
Thank you so much for leaving your lovely review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards, Everyone at Howards Great Yarmouth
5/5
GoogleBig shout out to Charli from Howard's lettings.Diligent, calm self assured a true professional.Found us a tennant in less than a week..so helpful to all parties too.
Hi Alan, thank you for the lovely review! Always a pleasure to help :) Kind regards Charli Hammersley - Lettings Negotiator
5/5
GoogleMy experience with Amy in particular at Howard's Estate Agents in Norwich is that she has gone above and beyond any lengths to get clients and solicitors together to enable the sale of 65 London Road to go through. Her continuous dedication is to be congratulated
Dear Helen , Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Howards Estate Agents, Lowestoft won Platinum; Howards Estate Agents, Great Yarmouth won Platinum; Howards Estate Agents, Beccles won Gold; Howards Estate Agents, Long Stratton won Gold; Howards Estate Agents, Great Yarmouth won Gold.
Tell us what you need and up to 3 trusted local agents will be in touch.
