Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleWe had the pleasure of working with Stuart Bunce on the purchase of our house in Chiswick. From start to finish Stuart was incredibly helpful and diligent in guiding us through the purchasing process. I would highly recommend working with Horton and Garton Chiswick and specifically with Stuart.
Cecile Β· 12 May 2025 Β· Horton and Garton London (161)
Agent replied Β· 16 April 2026
Hello Cecile and Edward
Welcome to W4! A BIG thank you for your super 5-star review working with Stuart here at the Chiswick sales office. Congratulations on your recent exchange and now your imminent move in... you have a truly wonderful house and home. On behalf of Stuart and the team all the very best settling in and no doubt we will be seeing you on the high road very soon. Kind regards, John Horton MNAEA MARLA, Director and Owner.
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5/5
GoogleWe recently sold our house with Horton and Garton, and the entire experience was nothing short of exceptional. From our very first meeting, John and his team, particularly Louise, impressed us with their professionalism, deep market knowledge, and genuinely positive approach.
What stood out immediately was the accuracy of their initial assessment. The valuation, the outlined sales process, and their strategy for negotiating with buyers were not just hopeful promises but proved to be 100% accurate. It was incredible to see everything unfold exactly as they had predicted.
Throughout the process, the team was consistently diligent, always keeping us informed with prompt and clear communication. Their advice was always astute and incredibly helpful, making what can often be a stressful time, feel remarkably straightforward. We were amazed that the sale progressed so smoothly, without a single hiccup, a testament to their expertise and hard work.
The entire Horton and Garton team was always smiling, optimistic, and a genuine pleasure to work with. They fostered a sense of trust and mutual understanding from day one. It's rare to encounter such a level of service in any commercial interaction, and we feel incredibly fortunate to have had them manage our sale.
We wholeheartedly recommend Horton and Garton to anyone looking for an estate agent who is not only highly effective but also operates with integrity and a truly client-focused approach. They are a credit to their profession and a wonderful local agency. Thank you, John, Louise, and the entire team, for making this a flawless and dream-like experience for us!
Frank Β· 11 May 2025 Β· Horton and Garton London (161)
Agent replied Β· 26 May 2025
Dear Frank, Sybille and Family,
Thank you for your amazing 6 Star review working with Horton and Garton!
This transaction was a textbook sale and purchase for seller, buyer and estate agent and I can say this is very much a rarity.
When Horton and Garton work with the very best of W4 properties (and vendors and purchasers) we consistently achieve and realise the greatest result for our clients.
Thank you for your confidence and the trust you placed in us to follow our guidance, our advice and our suggested marketing plan to minimise any disruption and maximise the result in the process.
I say to all vendors and buyers alike that the hard work in any property transaction starts from point of sale/offer acceptance through to completion and the real skill and tenacity of your agent is managing all partiesβ expectations throughout the conveyance process.
Six weeks from the first viewing to exchange off contracts is a really great effort required by all parties: sellers, willing and able buyers, professional and efficient solicitors, surveyors and βa proactive estate agentβ.
You have been custodians to your W4 family house for almost 25 years and have brought your family and children up in this wonderful West London location and home. I am sure the new owners and their family will relish their time in the house as you have. Also, I believe your neighbours and friends will miss you. I am confident and hopeful that Horton and Garton will have the opportunity to work with many other clients this year and going forward βcut from the same clothβ.
On behalf of Louise, Stuart, Mark, Ann Marie, Mala and all the team we wish you all the very best with your move back to France and when you arrive our best wishes settling into your new home. Whe you return to West London, the next time, pop in and see us at 161 Chiswick High Road. Kind regards, John Horton, Director and Owner.
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5/5
GoogleI had an outstanding experience with Allyah as our property advisor. She is a true professional, attentive, knowledgeable, and incredibly thorough. From financial aspects to the smallest details of the property and facilities, she guided us with care and clarity. Her human touch and commitment made our move exceptionally smooth. I highly recommend her. π‘
Alexandr Β· 4 May 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 April 2026
Hi Alexander, Thank you very much for sharing your 5 Star review working with Alliyah on the rental of your property. It is always a pleasure to see and read the positive reviews and the experience when renting a property. On behalf of Alliyah and all the rentals team we wish you all the very best for 2025. Kind regards, John Horton Director and Owner.
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5/5
GoogleI had an outstanding experience with Allyah as our property advisor. She is a true professional, attentive, knowledgeable, and incredibly thorough. From financial aspects to the smallest details of the property and facilities, she guided us with care and clarity. Her human touch and commitment made our move exceptionally smooth. I highly recommend her. π‘
Alexandr Β· 1 May 2025 Β· Horton and Garton London (176 King Street)
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1/5
TrustpilotBEWARE
They handed over the apartment with broken bedframe, dirty walls and windows. After moving out, they claimed Β£240 to clean the flat they handed dirty. Extremely unreliable and unprofessional.
Jv Β· 24 April 2025 Β· Horton and Garton London (172 King Street)
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1/5
TrustpilotBEWARE
They handed over the apartment with broken bedframe, dirty walls and windows. After moving out, they claimed Β£240 to clean the flat they handed dirty. Extremely unreliable and unprofessional.
Fatih Β· 24 April 2025 Β· Horton and Garton London (172 King Street)
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5/5
GoogleFantastic experience in both buying and selling my property with Horton and Garton.
Hugh, Matthew, and team were excellent in finding me a buyer, updating me on progress, and helping guide the transaction through to completion.
Highly recommend the team here for your next sale and/or purchase!
Daniel Β· 19 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 April 2026
Hi Daniel,
Thank you for posting your 5 star review working with the sales team here at Horton and Garton. You bought your property with us and your loyalty was 100% with your decision to market and sell your home again with us... It has been out pleasure working with you and on behalf of Hugh, Matthew, George, Mala, Flo, Matteo, Ashley and myself ( the team ) we wish you all the very best settling in to you new home. Kind regards, John Horton Director and owner
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3/5
GoogleRating only, no written review.
M Β· 16 April 2025 Β· Horton and Garton London (176 King Street)
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5/5
GoogleJohn and his team are an amazing bunch of professionals! They guide us through a difficult process of decision making. Everybody involved shared their in-depth knowledge of the area and sale process. That allowed us to make all the right β¦
JarosΕaw Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 April 2026
Hi Jarek, Thank you for your business and we were all delighted with the result. It is always a pleasure seeing and hearing these comments post completion as I am sure you are adjusting not having to speak to your estate agent or solicitor β¦ More
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5/5
Googleamazing service from the people and especially from Shiyane. highly recommended
George Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 April 2026
Hi George, thank you for your time to post and share your 5 star experience working with Shiyane and Horton and Garton and the lettings team. Best regards, John Horton, Director and Owner.
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5/5
GoogleShiyane is a pleasure to work with! Very professional, organised and extremely helpful!
Wioletta Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 April 2026
Hi Wioletta, Thank you for your time to share and post your 5 star review working with Shiyane here at the Horton and Garton lettings team. Kind regards, John Horton, Director and Owner.
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5/5
GoogleShiyane was the most positive cherful letting agent ever. She was super helpful and insightful helping me during my stressful property search. And she made my day with her contagious positivity. π€ β¦
Deniz Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 28 December 2024
Hi Deniz, thank you for your time to post and share your 5 star experience working with Shiyane and your property search with Horton and Garton. Best wishes settling into your new home. Kind regards, John Horton, Director and owner.
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5/5
GoogleHad a great experience with Horton and Garton ! Even with all the ups and downs that buying a home brings, our agent George was excellent, extremely helpful and went above and beyond to get it all sorted.
Definitely recommend them.
Leticia Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 28 December 2024
Hi Leticia,
A BIG Thank you for your time to share your 5 star experience working with Horton and Garton. George expertedly navigated a 'slightly more complex conveyance process' and congratulations to all now the purchase is completed. On behalf of George and all of the sales team we wish you well settling in to your new home. Kind regards, John Horton, Director and Owner.
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5/5
GoogleI am extremely pleased with the services provided by this agency. The apartments are of excellent quality, and the overall experience exceeded my expectations. I wholeheartedly recommend their services to anyone looking for reliable and top-notch accommodations. 100% satisfied!
Jon Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 28 December 2024
Hi Jon,
Thank you for your time to share your 5 Star experience working with Horton and Garton. On behalf of the team all the very best. Kind regards, John Horton, Director and Owner.
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5/5
GoogleIt was a great experience working together with George. He communicates very quickly with solicitors and seller which reduced the time of the sales process. I already recommended George to friends who are currently looking to buy a property in West London.
Julia Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 28 December 2024
Hi Julia, thank you for your time to post and share your 5 star review working with Horton and Garton. George is always pro active and professional in his work and he is a valued member of our sales team. On behalf of George and all the sales team best wishes settling into your new home. Kind regards, John Horton, Director and Owner.
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5/5
GoogleGeorge was fantastically helpful throughout the process of buying my first property.
John Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 8 December 2024
Hi John, Thank you for your 5-Star review working with Horton and Garton on your recent transaction. There are very few straight forward sale/purchase transactions in this business and George successfully steerednavigated everyone through the process to a successful completion. All the very best settling in to your new home. John Horton, Director and Owner
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5/5
GoogleMassively recommend them, Alliyah was so welcoming and professional and took so much time and care during our search, it helped a lot!
Phoebe Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 8 December 2024
Hi Phoebe, Thank you for sharing your 5 star review working with Horton and Garton and Alliyah. John Horton, Director and Owner
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5/5
GoogleFahim was incredibly helpful throughout the lettings process, very professional and always punctual. Sabina was also excellent, handling everything with great professionalism. I highly recommend their service!
Atul Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 8 December 2024
Hello Atul, Thank you for your tiome to post your 5-Star review working with Fahim and Sabina on the rental of your new Hammersmith home. Always a pleasure to see and hear the positive comments. On behalf of all the team best wishes settling in. John Horton, Director and owner.
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5/5
GoogleHorton and Garton has a great selection of flats in the West London area. Fahim Abdul was very helpful in every part of the renting process, keeping me updated on each step.
Artur Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 8 December 2024
Hi Artur, many thanks for sharing your five star review working with Fahim at Horton and Garton and the move in to your new home. On behalf of all of the rentals team we wish you all the very best settling in to your new home. John Horton, Owner and Director.
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5/5
GoogleI had the privilege to be assisted by Shiyane from Horton and Garton in finding a flat and I really appreciated her quick responses and support from start to finish! Sheβs a great team player and very kind hearted.
Winsauce Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 8 December 2024
Thank you for sharing your 5-Star review working with Horton and Garton. On behalf of Shiyanne and all the lettings team in making your move happen we wish you all the very best settling in to your new home. Kind regards, John Horton Director and owner.
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5/5
GoogleGeorge and the rest of the team at Horton and Garton were great throughout the whole process of selling the flat and I would be more than happy to use them again; efficient, good comms and professional - thoroughly recommended.
Richard Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 8 December 2024
Hello Richard, I would first like to thank you for your business and your instructions to market and sell your Shepherdβs Bush W12 home with Horton And Garton Estate Agents. Secondly, for your wonderful 5 Star review. The sale of the property was expertly handled by my colleague George and despite the challenges of every transaction from point of sale through to the exchange/completion we closed on best terms for you and the property. On behalf of George and all the sales team we wish you all the very best for 2025.kind regards, John Horton Director and Owner.
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5/5
GoogleI would like to highly recommend working with Horton & Garton. We first met Louise over two years ago when we were house hunting. She was really easy to talk to and we immediately had a lovely rapport. It can be a bit weird wandering around someone elseβs house but she makes it all feel very comfortable! We eventually did find our home and we still see Louise in the area showing others around. We always get a wave! In fact, she has become a great support in advising us on our rental property. Importantly, she brings other experts in to help and we have also had some great rental advice from her colleague, Aggie. It can sometimes feel overwhelming but they are great at summarising everything on email for you to refer to afterwards. They have certainly helped find a landlord rental outcome that works really well for us and they did it whilst also having friendly chat and a few laughs. Who better to show you around other peopleβs houses?!
John Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 8 December 2024
Hello John and Jose, Thank you for your super 5 Star review working with Louise at Horton and Garton, Chiswick, W4. It is always my pleasure to see and read such positive comments. John Horton, Director and Owner.
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5/5
GoogleI had an excellent experience renting a flat through Horton and Garton. They were professional, attentive, and made the entire process smooth and stress-free.
Fahim, Michael, and all staff members were knowledgeable and quick to understand my needs, showing me properties that perfectly matched my preferences. Communication was always prompt and clear, and they guided me through the paperwork with ease.
Additionally, while moving in, the support has been continued by Alanna to make sure everything was in place.
Their genuine care and attention to detail stood out, making renting my new flat an enjoyable experience. I highly recommend Horton and Garton for their outstanding service.
Fares Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 8 December 2024
Hello Fares, thank you very much for posting and sharing your 5-Star review with your experience of working with Fahim, Michael, Alanna and the rentals team. All the very best settling in to your new home. Kind regards, John Horton Director and Owner.
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5/5
GoogleRating only, no written review.
Annalisa Β· 16 April 2025 Β· Horton and Garton London (172 King Street)
Agent replied Β· 11 November 2024
Hi Annalisa, Thank you for the % Star review working with the horton and Garton office and tea. Best wishes John Horton, Director and Owner.
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