Trusted Agent profile
★★★★★
1,280 reviews across 3 offices and 4 platforms
Horton and Garton has three offices, all in London. Together they have 1,280 reviews on four platforms, rated 4.8 out of 5 overall.
1,242
Reviews on Google
All 3 offices
27
Reviews on Facebook
All 3 offices
5
Reviews on The Trusted Agent
All 3 offices
6
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Horton and Garton have let our property for many years. I have nothing but praise for the hard working and dedicated team. They go the extra mile to find the ...Read all 2 from landlords
Worst service I've ever encountered, I rent and my moving day was a complete shambles! Mess everywhere, doors unhinged, broken glass on floor, they had also ...Read the review from tenants
Horton and Garton's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Horton and Garton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 5 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentExcellent local estate agent that cares.
We have rented our Hammersmith property for 4 years with H&G and sold it through them. They have an excellent working knowledge of the area, give great personal attention and customer service. They managed our property well whilst keeping us informed. Would not hesitate to recommend.
5/5
The Trusted AgentBrilliant service and they go out of their way to be helpful
Everyone in the office seems incredibly helpful and professional. They always seem to go the extra mile - and with a smile. My letting experience has totally changed since using their services. Gill
5/5
The Trusted AgentProfessional, hard working, honest
Horton and Garton have let our property for many years. I have nothing but praise for the hard working and dedicated team. They go the extra mile to find the best tenants, every time. They're responsive and nothing is ever too much trouble. If you want your property in safe hands, leave it with John and the team at Horton and Garton.
1/5
The Trusted AgentDO NOT USE THESE ESTATE AGENTS!!!!
Worst service I've ever encountered, I rent and my moving day was a complete shambles! Mess everywhere, doors unhinged, broken glass on floor, they had also guesstimated all my meter readings and now I've been stuck with a huge bill from the previous tenants, even though I had given them my meter readings upon moving in. We paid in excess of £4k to move in and this agency did nothing apart from take our money and then ditch us. Terrible customer service and made the moving day hell.
5/5
The Trusted AgentBrilliant
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (176 King Street) has the most, with 639 reviews rated 4.8 out of 5, followed by London (172 King Street) with 504.
The three Horton and Garton offices, by town:
Yes. In The Trusted Agent 2026 awards: Horton and Garton, London won Platinum; Horton and Garton, London won Gold.
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