Trusted Agent profile

Horton and Garton estate agents in London

4.8

★★★★★ Excellent

1,329 reviews across 3 offices and 4 platforms

www.hortonandgarton.co.uk

Horton and Garton has three offices, all in London. Together they have 1,329 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,291

Reviews on Google

All 3 offices

Facebook logo

4.1 / 5

27

Reviews on Facebook

All 3 offices

The Trusted Agent logo

4.2 / 5

5

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

6

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Horton and Garton's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Horton and Garton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Horton and Garton office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Matthew Clarke at Horton and Garton was truly amazing to work with on our first property purchase, we really couldn’t have asked for anyone better. Matthew was constantly on the ball, chasing the seller’s and (frustratingly) our own solicitors to keep the sale moving. We are fully convinced that our purchase would not have completed before our hard deadline without Matthew in our corner. We honestly couldn’t recommend him or the rest of the Horton and Garton team enough. Thank you, Matthew!

A · 16 October 2024 · Horton and Garton London (176 King Street)

Agent replied · 23 October 2024

Good afternoon, Thank you so much for your 5 star review and super comments... Often the buyers or sellers experience can be the opposite of above! I am regularly speaking to buyers and vendors and your positive experience was and is always a pleasure for me to see and read. Matthew is a professional agent and knows the process and the pressure points within a sales transaction and we were all delighted with the result. Welcome to Hammersmith and on behalf of Matthew and all the sales team we wish you the very best settling into your new home. Kind regards, Kohn Horton Director and Owner.

5/5

Google

We cannot recommend John and his team at Horton & Garton highly enough. There is seriously no need to look for another agency to sell your property through if you are in the Hammersmith/Brackenbury Village/ Chiswick area. From the moment we first met John, to value the flat, through the whole process, everything has run like clockwork- and honestly, I have bought and sold enough properties in my time to know that this is not normally the case! Our “special agent” Matt has been like a knowledgeable friend, as has “young” George who also showed prospective purchasers around. Matt has only chosen potential buyers, not time-wasters…he has matched the clients to the property with extreme skill. We have all kept in touch with each other in real-time via a WhatsApp group…incredibly useful!! Feedback has been immediate and incredibly useful. Together we have all worked as a well-oiled team…and the property has sold without hitch. We are able to move on into another life stage with ease- what more could anyone ask for!! Thank you to you all- the H&G dream team! xx

Annie · 12 October 2024 · Horton and Garton London (176 King Street)

Agent replied · 11 November 2024

Hi Annie, Thank you so much for your 6 star review! Working with the best properties and clients ( and buyers too ) makes all the difference and with such a strong sales team we know we all work very well together. We, like you were delighted with the result and what more can I say but a huge thank you for the business and the opportunity to deliver the result as planned when we first met at the property. On behalf of Matthew and George we wish you all the very best for the future and I can only hope that we get to work with many other similar clients cut from your cloth going forward. John Horton Owner and Director.

5/5

Google

Great service. Shiyane was lovely to work with and happy to call around the clock.

Connor · 2 October 2024 · Horton and Garton London (176 King Street)

Agent replied · 23 October 2024

Hi Connor, Many thanks for your time to post your 5 star review working with Horton and Garton. On behalf of all the team best wishes settling into your new home, John Horton, Director and Owner.

5/5

Google

We worked with Fahim of Horton and Garton to find a rental flat in Hammersmith. Fahim and his colleagues were responsive, knowledgable, honest and very helpful navigating the rental of the flat.

Peter · 2 October 2024 · Horton and Garton London (176 King Street)

Agent replied · 23 October 2024

Hello Peter, Thank you for sharing your 5 Star review working with Fahim here with the Horton and Garton rentals team. Welcome to Brackenbury Village and Hammersmith and on behalf of Fahim and all the lettings team we wish you all the very best settling in to your new home. Kind regards, John Horton Director and Owner.

5/5

Google

I’m writing on behalf of myself and my partner who worked with the most wonderful Alliyah in our process of finding our first place together. Alliyah has been so helpful through and through the entire process and has eased a lot of stress and we are eternally grateful. Thank you Alliyah!

Holly · 23 September 2024 · Horton and Garton London (176 King Street)

Agent replied · 23 October 2024

Hi Holly, Welcome to Hammersmith riverside and thank you for your time to post your % star review working with Alliyah. Some of the greatest British films have been used as a backdrop only 100 meters away from you ranging from James Bond - No time to Die, Amy Winehouse, The Pistols, Bohemian Rhapsody, Sliding Doors, Quadrophenia, the list goes on... On behalf of Alliayh and all of the lettings best wishes settling in. Kind regards, John Horton Director and Owner.

5/5

Google

Horton and Garton were extremely helpful and responsive during our recent property search. We worked with Fahim and found him to be a friendly, professional and efficient guide in helping us to find a rental property in a matter of weeks. Thank you for all your help!

Isabel · 23 September 2024 · Horton and Garton London (176 King Street)

Agent replied · 23 October 2024

Hi Isabel, Thank you for your 5 star review working with Horton and Garton and the rental of your Ravenscourt Park, Hammersmith, W6 home. It is always a pleasure to read and see such wonderful customer reviews. All the very best settling in to your new home. Kind Regards, John Horton, Director and Owner

5/5

Google

Shiyane has been so lovely and attentive to us. Totally recommend her for your house hunting!

Juan · 25 July 2024 · Horton and Garton London (172 King Street)

Agent replied · 24 August 2024

Hi Juan, Thank you for your 5 star review and testimonial working with Shiyane here at the Horton and garton Hammersmith and Shepherd's Bush office. All the very best settling in to your new home. Kind regards, John Horton, Director and owner.

5/5

Google

Excellent service!! Our agent Shiyane went above and beyond to help us find a flat. She was extremely helpful and understanding. I would strongly recommend!

Manuela · 25 July 2024 · Horton and Garton London (172 King Street)

Agent replied · 24 August 2024

Hi Manuela, Thank you for your wonderful 5 Star review working with the Horton and Garton rentals team. On behalf of Shiyane and the lettings team all the very best settling in to your new home. Kind regards, John Horton, Director and Owner.

5/5

Google

We had the pleasure of working with Shiyane from Horton and Garton during our home search. She ensured a smooth process, consistently available to answer questions and provide detailed insights on properties and neighborhoods. Shiyane attentively listened to our needs, presented properties that matched our criteria, and never rushed us. Her warmth and approachability made the experience enjoyable and stress-free. We strongly recommend this agency and particularly Shiyane!!

Lucia · 25 July 2024 · Horton and Garton London (172 King Street)

Agent replied · 24 August 2024

Hello Lucia, Thank you for your super 5 star review. These 5 Star reviews are testimonial gold and it is a pleasure for me to see and hear such comments. On behalf of Shiyane and the lettings team all the very best settling in to your new home. Kind regards, John Horton, Director and Owner.

5/5

Google

We worked with Shiyane who proved to be one of the loveliest, most accommodating estate agents we've met on our property search thus far. She was very considerate of both our time and tenancy conditions, making sure to prioritize our experience as beginners in property searching. Fahim Abdul was also very friendly and informative when giving us flat viewings. Would recommend Horton and Garton!

Danniella · 25 July 2024 · Horton and Garton London (172 King Street)

Agent replied · 24 August 2024

Hi Daniella Thank you for your wonderful 5 Star review. On behalf of Shiyane and Fahim and all of the lettings team here at Horton and Garton we wish you all the very best settling in to your new home. Kind regards, John Horton, Director and Owner

5/5

Google

I had a pleasure working with George Smith on a property in Hammersmith. He was very thoughtful, responsive, and knowledgeable about the market so all the interactions were productive.

Orgil · 25 June 2024 · Horton and Garton London (172 King Street)

Agent replied · 24 August 2024

Hi Orgil, Thank you for your time to post your 5 Star review working with George Smith at the Horton and Garton Hammersmith sales team. Kind regards, John Horton Director and Owner.

5/5

Google

Alliyah from Horton and Garton was of great help from the beginning. She provided a professional service, listening to our needs and scheduling viewings around times that worked for us. She provided invaluable advice and a great service from the start of the lettings process to its finish.

Marina · 25 June 2024 · Horton and Garton London (172 King Street)

Agent replied · 24 August 2024

Hi Marina, Thank you for your testimonial and 5 star review working with Alliyah here in the Hammersmith office. On behalf of all of the team we wish you all the very best settling into your new Ravenscourt Park home. Kind regards, John Horton, Director and Owner.

5/5

Google

I have nothing but praise for Horton and Garton, especially for Shiyane and Fahim. Searching for a rental property in London can be a daunting task, particularly with our specific requirements for a garden and pet-friendly property. After several viewings with various letting agencies, our experience with Horton and Garton stood out as the best by far. Shiyane was exceptionally friendly and professional, consistently keeping us informed, even going above and beyond by updating us on a Friday evening after working hours when we made an offer. Her dedication and communication were truly commendable. Fahim, one of the best agents we encountered, also went the extra mile. He extended his working hours to accommodate our viewing, never rushing through the process. Fahim answered all our questions honestly and gave us his undivided attention, making the experience pleasant and informative. Unfortunately, the landlord accepted another offer, and we have now found a property elsewhere. However, in the future, Horton and Garton will definitely be our first choice when searching for a property.

Gonçalo · 25 June 2024 · Horton and Garton London (172 King Street)

Agent replied · 24 August 2024

Hello Gonzalo, Thank you for the time to sghare your experience working with both Fahim and Shiyanne here at the HG office in your search for a rental property in West London. Best wishes settling in to your new home and do keep in touch. KInd regards, John Horton Owner and Director.

5/5

Google

Alliyah from Horton and Garton was of great help from the beginning. She provided a professional service, listening to our needs and scheduling viewings around times that worked for us. She provided invaluable advice and a great service from the start of the lettings process to its finish.

Marina · 14 June 2024 · Horton and Garton London (176 King Street)

Agent replied · 21 June 2024

Hi Marina, Thank you for your testimonial and 5 star review working with Alliyah here in the Hammersmith office. On behalf of all of the team we wish you all the very best settling into your new Ravenscourt Park home. Kind regards, John Horton, Director and Owner.

5/5

Google

I had a pleasure working with George Smith on a property in Hammersmith. He was very thoughtful, responsive, and knowledgeable about the market so all the interactions were productive.

Orgil · 7 June 2024 · Horton and Garton London (176 King Street)

Agent replied · 21 June 2024

Hi Orgil, Thank you for your time to post your 5 Star review working with George Smith at the Horton and Garton Hammersmith sales team. Kind regards, John Horton Director and Owner.

5/5

Google

Shiyane was genuinely the most wonderful person to work with during our rental move. Everything was so professional. We are now in our happy home and have Shiyane to thank for that!

Adam · 22 May 2024 · Horton and Garton London (176 King Street)

Agent replied · 21 June 2024

Hello Adam, Thank you for sharing your wonderful 5-star review working with my colleague Shiyanne on securing your new home. Welcome to Brackenbury Village and Hammersmith. On behalf of all the lettings team all the very best settling in. Kind regards, John Horton, Director and Owner

5/5

Google

Shiyane was super friendly, helpful and responsive, even out of hours. I was very late to the viewing and she was still such a delight during it. Highly recommended!

Monica · 22 May 2024 · Horton and Garton London (176 King Street)

Agent replied · 21 June 2024

Hi Monica, Thank you for your testimonial and 5 star review working with Shiyanne here in the Hammersmith office. On behalf of all of the whole lettings team we wish you all the very best settling into your new Askew Village, W12 house and home. Kind regards, John Horton, Director and Owner.

5/5

Google

I had the pleasure of working with Shiyane during my property search - During my search I was struggling to find properties I liked/properties that aligned with what I was looking for. Throughout my search I dealt with multiple agencies, but Horton & Garten came out as clear winners, more specifically Shiyane’s help. From day 1 she communicated with me on a very personal level, while also ensuring all my needs were met . After going to a viewing from her I wasn’t keen on the property and communicated that. Instead of shrugging it off and moving on, she continued to work with me until she eventually showed me my now flat (which is incredible) Throughout the process she listened to my needs and showed a genuine interest for what I wanted. Even up until the very end of the ordeal when we signed the contract. Couldn’t recommend the company or Shiyane enough!

Curtis · 22 May 2024 · Horton and Garton London (176 King Street)

Agent replied · 21 June 2024

Hello Curtis, Thank you for your testimonial and 5 star review working with Shiyanne here in the Hammersmith and Shepherd's Bush lettings office. On behalf of all of the team we wish you all the very best settling into your new Askew Village, Shepherd's Bush, W12 home. Kind regards, John Horton, Director and Owner.

5/5

Google

I can only say good things of Horton & Garton. We had such a great support from Alliyah from the very beginning of our rental search. She was critical in helping us secure our new home and since we moved we have been getting the same high level stellar support from other team members at Horton & Garton (Alanna, Nicola, Michael and others). Thank you for all you do for your customers!

Renato · 22 May 2024 · Horton and Garton London (176 King Street)

Agent replied · 21 June 2024

Good morning Leite, Thank you for your wonderful 5-star review and welcome to your new home. On behalf of Alliyah and all the rentals team here at Horton and Garton we wish you all the very best settling into your new property. Kind regards, John Horton, Director and Owner.

5/5

Google

Shiyane was super friendly, helpful and responsive, even out of hours. I was very late to the viewing and she was still such a delight during it. Highly recommended!

Monica · 19 May 2024 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hi Monica, Thank you for your testimonial and 5 star review working with Shiyanne here in the Hammersmith office. On behalf of all of the whole lettings team we wish you all the very best settling into your new Askew Village, W12 house and home. Kind regards, John Horton, Director and Owner.

5/5

Google

Professional agency, and I found Rehmaan very friendly and supportive.

Ehsan · 17 May 2024 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hello Ehsan, Thank you for the 5 star review. John Horton Director and Owner.

5/5

Google

Shiyane has been very professional and responsive in supporting us throughout the process.

Chiara · 17 May 2024 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hi Chiara, Thank you for your 5 star review. On behalf of Shiyane and the rentals team all the very best settling in to your new home. John Horton Director and Owner.

5/5

Google

Our letting agent, Shiyane, was so helpful and always contactable, always kept us in the loop with what was going on and extremely friendly, would give her 6 stars out of 5 if I could

Joe · 17 May 2024 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Good morning, Joe, Many thanks for your 5 Star review. Welcome to Brackenbury Village and on behalf of Shianne and all the rental team here at Horton and Garton we wish you all the very best settling into your new home. John Horton, Director and Owner.

5/5

Google

Shiyane was genuinely the most wonderful person to work with during our rental move. Everything was so professional. We are now in our happy home and have Shiyane to thank for that!

Adam · 17 May 2024 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hello Adam, Thank you for sharing your wonderful 5-star review working with my colleague Shiyanne on securing your new home. Welcome to Brackenbury Village and Hammersmith. On behalf of all the lettings team all the very best settling in. Kind regards, John Horton, Director and Owner

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Horton and Garton

Which Horton and Garton office has the most reviews?

London (176 King Street) has the most, with 639 reviews rated 4.8 out of 5, followed by London (172 King Street) with 552.

Where are the Horton and Garton offices?

The three Horton and Garton offices, by town:

Has Horton and Garton won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Gold.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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