Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHolden Copley have been the easiest estate agent that we have dealt with from our experience of viewing several properties. Once we had an offer accepted, our sales progressor, Josie, has been fantastic. She has kept me up to date and communicated frequently. She worked very hard to get our chain/sale to complete when there were a few obstacles! Thank you again Josie
Thank you for taking the time to review your experience, very much appreciated.
5/5
GoogleDear holdencopley, I'd just like to thank all the staff for all your help ,such a friendly bunch and such good friends, thank you sooo much Sarah,jack, Maria, Mattl....for everything you have done for me, their service is amazing,please in the future take in consideration allowing holdencopley to see your property....u won't be disappointed in there service...amazing
Ah that is so great to hear! Thank you so much for the lovely review.
5/5
GoogleI would happily recommend Holden Copley. All the staff have been professional, friendly and efficient at every step. Jack Best, in particular, has been brilliant!
Hi Emma, that is great to hear! Thank you so much
5/5
GoogleWe are dealing with Maria from the Hucknall branch on the purchase of a house. Our experience couldn’t have been better. Extremely professional and friendly throughout and the level of proactive communication has been excellent. I would have no hesitation recommending Maria and the wider HoldenCopley team.
5/5
GoogleVery professional. Very efficient. Lovely team to deal with. Highly recommended!
1/5
TrustpilotI am not happy at all my deposit as…
I am not happy at all my deposit as been taken by my past landlord for repairs which I left house in good condition Holden Copley didn’t want to know about anything will not rent a property off them again
4/5
TrustpilotWe received a very good service from…
We received a very good service from Holden Copley. They gave us good advice from the beginning and we accepted a very good offer within two weeks of the house going on the market. Holden Copley were helpful and proactive throughout the sale process. I can recommend them to anyone wishing to sell.Paul, Nottingham
1/5
GoogleAwful company, awful branch.
Hi Stephen, thank you for taking the time to leave a review of your experience. I'd like to have the opportunity to discuss your experience further, please email me directly steven@holdencopley.co.uk
5/5
GoogleThe HoldenCopley Arnold Team and especially Chantice Jackson have done a very professional and stress free job of securing me a property. The advice from Chantice was really good and helped me a lot. I have dealt with many estate agents in the last 4 months and I can safely say that Holden Copley have been the best by far. Highly recommended.
Hi Frank, this is great to hear! Thank you so much for the glowing review.
5/5
TrustpilotViewings today
We had Viewings today with HoldenCopley, Baileigh Wood at long eaton was absolutely incredible, so helpful and answered any questions we had, she even managed to get our offer completed before the end of day. Very happy. Looking forward to a smooth move. Thank you again Donna.
5/5
GoogleI’ve just had an offer on our house. Holden Copley did a brilliant job with the viewings and the feed back. They handled everything in a friendly and professional manner and a special mention to Esther for all her hard work.
Hi Ted, that is great to hear! Thank you so much
5/5
GoogleOutstanding service from start to finish would definitely use Holdencopley again and will certainly be recommending them to friends and family, thank you to all the people there that had input on my sale Kind regards Nige
That is great to hear! Thank you so much for the recommendation.
5/5
GoogleFrom day 1 of the house going on the market such top service from the whole team , constant communication from them and never felt the need to question them or chase up any concerns. Hassle free selling and 5 star service from a great company and team . Thank you .
Hi John, thank you so much for the review!
5/5
GoogleI would thoroughly recommend HoldenCopley. They have been excellent in all departments of my house sale.Everyone was helpful and responsive.A very professional company that have helped remove any stress from the process.Thank you to all the team.
Hi Eoin, that is great to hear! Thank you so much.
5/5
GoogleFrom start to finish the word is PROFESSIONAL. At the viewing the two men who showed us round were friendly, helpful and smartly dressed. They offered to take videos and get us ground plans to accommodate us. In the office we have also been met with professionalism and everything is done swiftly. Buying a house is stressful and you feel they understand this when dealing with you. Compared to other estate agents we have encountered recently... Holden Copley in West Bridgford are 100% who we would chose. Thank you :)
Hi Jemma, thank you so much for an amazing review! We really appreciate it.
5/5
TrustpilotRelocating from Surrey to Derbyshire is…
Relocating from Surrey to Derbyshire is it easy especially when one of you has been very ill. Although we are only at the early stages of purchasing Laura at Holden Copley has been so helpful, understanding with friendly but professional approach. Would definitely recommend using them.
5/5
GoogleVery proactive agents, excellent communication & extremely helpful staff. Would definitely recommend.
Hi Penny, that is very kind of you! Thank you
5/5
GoogleVery professional company, Esther was very helpful and quick to respond by phone and email. Great experience.Rob
Hi Rob, that is great to hear! Thank you so much
5/5
GoogleEsther has been particularly helpful in facilitating me making an offer on a property. Great service
Hi Louise, thank you so much!
5/5
GoogleLaura has been very helpful and responsive at all stages of the buying process so far, would definitely recommend.
Thank you so much
5/5
GoogleIf you looking to buy a property its only one direction -> Holden Copley. 10 stars worth service- Long Eaton branch absolutely on top of everything! Karen Eccles and team well done, really professional and helpful 👏, thank you for everything 😊 …
That is amazing to hear, thank you so much!
4/5
GoogleRating only, no written review.
Thank you!
4/5
GoogleRating only, no written review.
Thank you for taking the time to review your experience, very much appreciated.
4/5
GoogleHave been with Holden Copley for almost 10 years as a tenant. Definitely the best letting Agency we have experienced. Great team. Quick response to maintenance issues. Friendly staff
Thank you Gemma!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
