Trusted Agent profile

HoldenCopley Hucknall reviews

★★★★★ Excellent

284 reviews across 1 platform

33A High Street, Hucknall NG15 7HJ

HoldenCopley's Hucknall office at 33A High Street is rated 4.7 out of 5 across 284 reviews on 1 platform, including 284 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026. Checked 9 October 2026.

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4.7 / 5

284

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for HoldenCopley. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hucknall office, from every platform, shown as written. First names only.

5/5

Google

At the time we was very unhappy with the current agent we had so we decided to change and go with HoldenCopley Hucknall branch Well what can I say ! 😊😊 Well I’ve got nothing bad to say about HoldenCopley they have been nothing but brilliant and team from the minute of going with them to sell our house to sold our house they have been brilliant from the very start special mention to Ilsadin Skenderaj his communication and handling With us all the way through as been 10 out of 10 couldn’t ask for such a pleasant guy to of dealt with Keeping us informed on a regular basis with every step though to the sale agreed chuffed to bits with what all HoldenCopley have done for us making everything smooth and hassle free And would highly recommend to anyone When I heard they was the best they sure lived up to Thanks again Mark & zeta

Mark · 26 November 2025

Agent replied · 26 March 2026

Hi Mark and Zeta, thank you both for such a fantastic review. We are delighted to hear that your experience with our Hucknall team made such a positive difference after a difficult start elsewhere. We will be sure to pass on your kind words to Ilsadin, he will be over the moon with your feedback. Wishing you all the very best in your next chapter and thank you again for choosing HoldenCopley.

5/5

Google

Many thanks to the team at Holden Copley in Hucknall for managing the sale of our property. We switched to Holden Copley after another estate agent failed to meet our needs and we are so glad we did. The change in experience was noticeable from day one. Professional service conducted in an open and friendly manner. Superb communication at every point in the process, from marketing to completion. We highly recommend Holden Copley for anyone wanting as ease-free as possible sale.

Nicola · 26 October 2025

Agent replied · 26 March 2026

Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience with our Hucknall team and that the difference was clear from day one. It’s great to know the team’s communication and professionalism made the process as smooth as possible. We really appreciate your recommendation!

5/5

Google

I would like to sincerely thank Luke and the team at HoldenCopley’s Hucknall branch for their outstanding service. From start to finish, the experience has been nothing short of amazing. Luke was highly organised, professional, and supportive, guiding me every step of the way. The entire team worked seamlessly together, providing helpful support that made what could have been a stressful process feel smooth and manageable. Thanks to their dedication, they not only sold my current property but also helped me secure my future home, truly making a dream come true. I highly recommend HoldenCopley Hucknall, and especially Luke, for anyone looking for a reliable and professional real estate agent.

Dr · 26 October 2025

Agent replied · 26 March 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear that Luke and the team at our Hucknall branch could make the process smooth and stress-free, and that you felt fully supported every step of the way. We’ll be sure to pass on your kind words to Luke, he’ll be delighted!

5/5

Google

We are really pleased with the work Holden Copley have done for us throughout the sale purchase. Our sales progressor Lianna Vocaturo was absolutely wonderful and pushed hard for the sale to go through for us. She kept us up to date down to the minute throughout the whole process until we had keys in hand. We are so glad we chose Holden Copley!

Molly · 26 February 2026

Agent replied · 26 March 2026

Thank you for your lovely review. We’re so pleased to hear that Lianna kept you well informed and helped push everything through to completion, and we’ll be sure to pass your kind words on to her. Congratulations on your move and thank you for choosing HoldenCopley!

5/5

Google

Massive thank you :)) to the team at holden copley Hucknall Branch. Especially our sales progressor Melissa, she was professional, efficient and communicated exceptionally throughout the process. Melissa made the move flawless for us, could not recommend enough. The whole team were friendly, open and honest. We are now in our new home absolutely delighted by the level of service. Thank you again :)

Lucky · 26 February 2026

Agent replied · 26 March 2026

Thank you so much for your kind review. We’re delighted to hear Melissa made the process smooth for you and that the Hucknall team provided such a positive experience. Congratulations on your new home and thank you for recommending HoldenCopley!

1/5

Google

I had a Terrible Experience with Holden Copley Hucknell. They always backing up the seller because they get commission at the of the completion. My mortgage was approved in September 2024. But Holden Copley staff Members and Ms Helen Watts dragged me in December 2024 to get the keys just before Christmas. Firstly property was listed wrong by Holden Copley Hucknell. They listed as a no chain property, but actually it was a Chain property means when seller get the place to move in then he would Leave the House. Sethi Property was a Seller and a Holden Copley Both wasted my 3 months and gave me and my family a lot stress. Overall, I found the communication inconsistent and unreliable, with basic errors that caused unnecessary stress. I would not recommend Holden Copley based on my experience.

ᗰOᕼᔕIᑎ · 26 September 2025

Agent replied · 26 March 2026

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you were disappointed with your experience, and we understand how stressful the house-buying process can feel, especially when unexpected changes occur. At the time of marketing and when your offer was accepted, the vendor advised us that there would be no onward chain. Unfortunately, this later changed during the transaction, which we fully appreciate was frustrating. As an agent, we cannot control a seller’s decision to link their sale to another purchase, but we do understand how disruptive this can be for buyers. Looking through the timeline, we can see there were numerous calls and emails sent to keep you updated throughout. Regarding your comment that Helen Watts “dragged” you in just before Christmas: you were contacted on 13 December to confirm that you had completed and could collect your keys that day. While some aspects were beyond our control, we are sorry that the overall experience fell short of your expectations. We take your feedback seriously and will review how we can better manage communication in situations like this. Most importantly, we hope you’re now settling in and enjoying your new home, and we wish you all the very best for the future.

5/5

Google

Thank you to Tom and Jasmine for ensuring I was happy to sell my home. Tom, you’re great at what you do, it made such a difference being able to have a laugh within the sales process which can feel robotic if not done well. Jasmine my sales progresser was nothing short of fantastic! She went above and beyond when she got her hands on my client file. Jasmine is both informed but can also have a laugh which again, makes such a difference. I’m in sales myself and this really does make a sales process go from good to great. Jasmine has kept me updated every step of the way and I would hire her any day!! I hope Holden Copley realise what an asset Jasmine is to the business. Thank you again both of you, you made this stressful time that little bit easier for me.

Harriet · 26 September 2025

Agent replied · 26 March 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear that Tom and Jasmine could make the sales process smooth, supportive, and even enjoyable. We’ll be sure to pass on your kind words, they’ll be delighted to hear how much of a difference they made for you. It’s fantastic to know their hard work and approach really stood out!

5/5

Google

Having never heard of Holden Copley before purchasing a property from them, They have been nothing less than outstanding in every element. Ilsadin their sales negotiatior is a TRUE ASSET to Holden Copley, he has been consistent with communication and has gone above and beyond to ensure a very smooth sale from the viewing to completion. I would not hesitate to recommend them to family and friends when selling their property or to purchase one from them and would definitely use Holden Copley again in the future. They also have more than one estate agents within Nottingham which could be closer to your location without having to go to far a field. I will always recommend Holden Copley and IIsadin in a heart beat for my number one Estate Agents.

Bright · 26 September 2025

Agent replied · 26 March 2026

Thank you so much for your fantastic feedback! We’re thrilled to hear that Ilsadin and the team could provide such a smooth and supportive experience from start to finish. It’s wonderful to know you’d recommend us and wouldn’t hesitate to use Holden Copley again, we really appreciate it! We’ll be sure to pass on your kind words to Ilsadin.

4/5

Google

This is my second time using Holden Copley, and overall they are an excellent company to deal with. They certainly get the job done and are reassuringly calm when the client is stressed to the nines! On this occasion, exchange and completion were a bit fraught (through no fault of Holden Copley) and their persistence to get it sorted was second to none. Thank you Lianna!

Alison · 26 October 2025

Agent replied · 26 March 2026

Thank you so much for your feedback! We’re delighted to hear that Lianna and the team could guide you through another smooth experience, even when things got a bit tricky. We’ll be sure to pass on your kind words!

5/5

Google

Our experience with Holden Copley has been fabulous, we have just exchange contracts and I can not speak highly enough of the service we have received.. Sheryl has been fantastic, she has gone above and beyond to help us and has worked extremely hard to get us to the finish line, Nothing has been too much trouble for her she has been totally amazing. we can not thank her enough for her support and guidance.

Alex · 26 July 2025

Agent replied · 26 March 2026

Thank you so much for your lovely review. We're thrilled to hear you had such a positive experience and that Sheryl was able to support you every step of the way. We'll be sure to pass on your kind words, she’ll be so pleased. Wishing you all the best in your new home!

5/5

Google

We put our property on the market three weeks ago and it has sold already! We received three offers in total! Thank you so much to the Hucknall team who have been fantastic throughout - whenever we have had a question, or wanted clarification someone has been there to help us every step of the way. Special mention to Jenni who is honestly one of the loveliest people I have spoken to. She has really helped push the process along for us to get the sale, and nothing has been too much trouble! She has always been happy to help in any way she can. Thanks so much!

Rebecca · 28 May 2025

Agent replied · 26 March 2026

Thank you so much Rebecca!

5/5

Google

I cannot fault Holden Copley Hucknall! We purchased our property from this branch nearly 4 years ago and we knew immediately we wanted to sell our property with them because of how efficient and amazing they are! Special mentions to Thomas for coming out and valuating our property and to Jenni who has been so warming and welcoming and nothing is ever a problem- even after my many questions! To all the staff that have been involved in the process, thank you so much and I would 100% recommend Holden Copley Hucknall.

Chloe · 26 May 2025

Agent replied · 26 March 2026

That's amazing to hear, thank you for choosing us again!

5/5

Google

Holden Copley Hucknall have been fantastic with helping us to find our first property! Jenni has been so valuable in helping us to secure our first family home! We can’t thank her enough! She is friendly, professional, a great communicator and really listened and understood what we were looking for. She always kept us in the know and was always on hand to answer any questions we had. Thank you Jenni! Also a big thank you to the lovely Sue who did our viewings. Sue’s attention to detail and knowledge of the area has been extremely valuable in helping us make decisions and get a real feel for where we wanted to settle.

Jessica · 26 April 2025

Agent replied · 26 March 2026

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Jenni and Sue, they’ll be so pleased to know their support made a real difference. Congratulations on your first family home, and we wish you all the best for the future!

5/5

Google

Holden Copley provided a fantastic service with both my sale and a very complex purchase. Jasmine was an absolute credit to the team, knowledgeable, responsive, and incredibly patient throughout the whole process. She kept me updated at every stage, chased things when needed, and always made time to explain what was happening. Buying and selling can be stressful, but her calm approach and dedication genuinely made a huge difference. I really appreciated all of her hard work and support, and I wouldn’t hesitate to recommend Holden Copley to anyone. Thank you again, Jasmine

Joe · 26 February 2026

5/5

Google

I was very happy with the help provided by HoldenCopley in selling my late parents house. The team especially Karen Eccles were professional, helpful, and kept me well informed throughout the process. Everything was handled smoothly and efficiently, and I really appreciated their support. I would happily recommend HoldenCopley to others.

Dawn · 26 January 2026

Agent replied · 26 March 2026

Thank you Dawn, we appreciate the review and the recommendation!

5/5

Google

We would like to thank the staff at Holden Copley for all their work in selling our house. The process was managed smoothly from start to finish. We offer particular thanks to Miss Denton, the sales progressor, who always showed a high level of professionalism in dealing with the sale. She responded swiftly to our enquiries and maintained good communication with all parties. Her diligent approach ensured that the sale was completed without complications and in a good time frame.

Deborah · 26 March 2025

Agent replied · 26 March 2026

Thank you Deborah, we really appreciate it!

5/5

Google

We recently sold our house through Holden Copley, and the experience was excellent from start to finish. Thomas handled the initial valuation and gave us the confidence that it was the right time to sell. Unlike other estate agents we spoke to, Thomas was genuinely optimistic and assured us that Holden Copley could secure a sale, and they delivered. Eileen managed the negotiations and achieved the very top end of our asking price, which we were thrilled about. Her expertise and persistence made a real difference. A special mention goes to Lianna, who handled my many questions and concerns with patience and professionalism. She kept everything on track and ensured we completed before the stamp duty increase, something we were particularly anxious about. Everyone we dealt with at Holden Copley was professional, friendly, and accommodating. While I haven't named everyone, including the photographer, every team member contributed to making the process smooth and successful. Thank you all for helping us sell our home and move forward.

Andrew · 21 March 2025

Agent replied · 16 April 2025

Thank you for your amazing review! We're so pleased to hear that Thomas, Eileen, Lianna, and the team made your selling experience smooth and successful. Your kind words mean a lot, and we truly appreciate your trust in us. Wishing you all the best in your new chapter! 🏡😊 …

5/5

Google

Our experience with Holden Copley has been great, we have just exchanged contracts as first time buyers and I can not speak highly enough of the service we have received. Melissa, our sales progressor, has been fantastic throughout the process answering all of our queries and she has gone above and beyond to help us to the finish line (8 weeks so far!)

Sophie · 26 September 2025

Agent replied · 26 March 2026

Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience with HoldenCopley, and we’ll be sure to pass on your praise to Melissa. Congratulations on exchanging contracts, and we’re so pleased we could support you on your first-time buyer journey!

5/5

Google

We sold our house via Holden Copley and we couldn’t thank Jasmine enough for all her hard work getting us through to the end! What a star! We had some issues within our chain which Jasmine dealt with and was on top of throughout! It was so stressful and I can’t imagine how she must have felt! Thank you so much again Jasmine! You are a credit to your team and to Holden Copley!

Lauren · 26 March 2025

Agent replied · 11 December 2024

Thank you Lauren, we are pleased you were happy with our service!

5/5

Google

Big thanks to the team at Hucknall, we’ve had a few issues with the sale, but non down to Holden Copley. Sheryl Parker was great kept us informed every step of the way, and did everything she could to make sure things ran as smoothly as possible

Mel · 26 October 2025

Agent replied · 26 March 2026

Thank you for your kind review! We’re so pleased to hear the Hucknall team, and especially Sheryl, were able to support you throughout the process. We really appreciate your patience and understanding, and it’s great to know you felt well looked after despite the challenges.

1/5

Google

Awful company. Landlords beware- if you want a letting agent that works for the tenant who wrecks your house then this is the company for you. If you want an agent that works for you as a landlord and you are paying them to ensure your property is looked after then please AVOID. The whole experience with them (which happened slowly, over time) was so stressful that I sold my rental property. Edit: Owner’s response is very telling and not surprising given they tried to make me believe the tenant had not done anything wrong and that it was normal. HC managed my rental property up to 2024 and yes it was definitely HC and I have not posted in error.

Cherry · 26 February 2026

Agent replied · 26 March 2026

We’re sorry to hear about your experience. However, we believe this review relates to a letting agent, whereas we are a sales agent and do not manage rental properties. If this has been posted in error, we would appreciate it if you could kindly review and update it accordingly. Should you wish to discuss anything further, please feel free to contact our office directly. Edit: Thank you for your further comment. In that case, we believe you may be referring to HC Lettings, which is a separate business to HoldenCopley. HoldenCopley is a residential sales agency and we do not provide lettings or property management services. As such, we have not managed rental properties. We completely appreciate how stressful situations involving rental properties can be, but to avoid any confusion for clients researching our company, we would kindly ask that you review whether this feedback has been directed to the correct business. If you would like to contact us directly, we’re more than happy to clarify further.

5/5

Google

I am grateful for the work that Eileen, Jack,Ilsadin and everyone at Holden Copley have done to sell my property. Special mention to Sarah who went the "extra mile "to help close the deal when it wasn't straight forward. Would use again.

Mark · 26 November 2025

Agent replied · 26 March 2026

Thank you for sharing this. It’s great to hear that Eileen, Jack, Ilsadin and the team supported you throughout the sale, and Sarah will really appreciate your kind acknowledgement for helping get things over the line. We’re pleased we could assist you, even when things were a little more complex, and it means a lot that you would choose us again in the future. If you ever need anything, we’re always here to help.

5/5

Google

Holden Copley have been great dealing with the marketing and sales progression throughout! Couldn’t be happier! Special thanks to Jasmine who has been amazing getting it all through smoothly! 10/10! X

Fern · 26 February 2026

Agent replied · 26 March 2026

Thank you for the fantastic feedback. We’re so pleased to hear you were happy with both the marketing and sales progression, and we’ll be sure to pass your kind words on to Jasmine for helping everything run smoothly.

5/5

Google

We are currently using Holden to acquire a property. I rang a few weeks back to view 2 properties. Leah was friendly and welcoming and squeezed me in 2 viewings that same day which was beneficial in working around my job. Everyone I have encountered in the office is friendly and approachable. We have just had an offer accepted and Leah was efficient in getting the ball moving. Leah helped us to fill in all the paperwork whilst we were in the Canary Islands. Leah has kept us updated at every stage and has been responsive and efficient and supported us in going for the property we loved. I will definitely consider H&C should I ever need to sell a property in the future.

Luke · 13 August 2024

Agent replied · 11 December 2024

Thank you for your kind review! We're so glad Leah and the team have made the process smooth and efficient for you, even from afar. We appreciate your trust in us and look forward to assisting you in the future if needed. Best of luck with your new property!

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Questions about HoldenCopley Hucknall

How many reviews does HoldenCopley Hucknall have?

HoldenCopley's Hucknall office has 284 reviews across 1 platform: 284 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is HoldenCopley Hucknall's rating?

HoldenCopley Hucknall is rated 4.7 out of 5 across all 284 reviews, and 4.7 out of 5 on Google from 284 reviews, checked 9 October 2026.

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards: HoldenCopley, Hucknall won Trusted Agent; HoldenCopley, Arnold won Platinum; HoldenCopley, Long Eaton won Trusted Agent.

Where is HoldenCopley's Hucknall office?

HoldenCopley Hucknall, 33A High Street, Hucknall NG15 7HJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.