Every review we hold for the West Bridgford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve had an outstanding experience working with Kerry Thomas at Holden Copley. From the very beginning, Kerry has been incredibly proactive, consistently going above and beyond to arrange viewings that fit around our busy schedules. She made what can often be a stressful process feel seamless and well-organised, always ensuring we felt prioritised and looked after.
Her communication has been excellent throughout, clear, prompt, and reliable at every stage. Whether it was providing updates, answering questions, or coordinating next steps, Kerry handled everything with professionalism and efficiency. It’s rare to come across someone so dedicated and attentive, and we genuinely felt she had our best interests at heart.
We can’t recommend Kerry highly enough. Her commitment, organisation, and client-focused approach truly set her apart.
Han · 20 March 2026
Agent replied · 22 April 2026
Thank you for such a fantastic review! We’re delighted to hear how well Kerry looked after you and made the process feel smooth and stress-free. Your kind words will mean a lot to her, we really appreciate the recommendation!
★★★★★ 5/5
GoogleJasmine and the team at Holden Copley, provided great service through the process of the sale of my property. Communication at every major stage was excellent and I knew that I could rely on Jasmine to provide clear and accurate updates as and when needed. The amount and timing of the information was always well judged - informative without constantly bombarding me with stuff. Any queries that I had were dealt with in a timely manner and very courteously. Thank you.
Philip · 12 March 2026
Agent replied · 22 April 2026
Thank you for your kind review! We’re so pleased to hear Jasmine and the team kept you well informed throughout and struck the right balance with communication. We really appreciate your feedback and wish you all the best for the future!
★★★★★ 5/5
GoogleI am in the process of buying a property through HoldenCopley, and the whole experience has been great. Buying a home can be stressful at the best of times, but the team kept everything moving smoothly and were always easy to deal with.
A big shoutout to Kerry Thomas, who's been fantastic throughout. She was open and transparent throughout the whole process, kept me updated without me ever needing to chase, and was always happy to answer any questions. It's made the whole thing feel a lot less daunting.
If you’re buying or selling, I’d definitely recommend HoldenCopley.
Aaron · 5 March 2026
Agent replied · 22 April 2026
Thank you for your lovely review! We’re so pleased to hear the team have made the process feel smooth and less stressful for you. Kerry will be delighted with the shoutout, we really appreciate your recommendation and wish you all the best with your purchase!
★★★★★ 5/5
GoogleStephen has been absolutely brilliant throughout the whole process. He is always patient, takes the time to explain everything clearly, and makes what can be a stressful experience feel much easier and more manageable. He’s very knowledgeable about houses and always happy to answer questions, no matter how small. We’ve felt well supported and confident every step of the way. Highly recommend Stephen ☺️
Ahmed · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your lovely review. We’re so pleased to hear Stephen made the process feel easier and kept you feeling supported throughout. We really appreciate your recommendation and your kind words.
★★★★★ 5/5
GoogleI have made a successful offer for a property sold by Holden Copley, in West Bridgeford. The Team there have been excellent, and Lucy in particular did everything she could to help me and make the process as easy as possible. I could not have asked for more in terms of communication, rapid responses to my queries, accuracy of information, and a clear desire to help me secure the property in any way they can. A really great experience so far, and I imagine they would be great from a Seller's perspective as well.
Just to close out this review now that I have completed and taken ownership of the property, I would like to add that the entire process from a Buyer's standpoint has been stress free. Right up to the day of Completion, Lianna in Sales Progression, kept me posted and did a fantastic job of interfacing between myself and the Sellers. Lianna was on top of everything, and really made things easy for me from small details like helping me form a list of questions for the Sellers that would help me once I moved in, to the bigger topic of when we would be ready to Complete.
In closing I have no hesitation at all to give the entire Team at Holden Copley in West Bridgford the best review possible, and wouldn't hesitate to recommend them. Well done !
T · 30 December 2024
Agent replied · 24 October 2024
Thank you for your wonderful feedback! We’re thrilled to hear you had such a positive experience with our West Bridgford team. Lucy will be delighted to know her efforts made a difference. We’re here to help, whether you're buying or selling, so please don’t hesitate to reach out if you need anything!
★★★★★ 5/5
GoogleKaren Eccles at Holden Copley was great, she was on it! Great communication and it all sailed through with little to no complications. They were always very friendly and accommodating when I had questions. I would use Holden Copley again and recommend them to friends and family.
Elsie · 22 November 2025
Agent replied · 22 April 2026
Thank you for such a lovely review. It’s great to hear how well Karen looked after you and that the whole move felt smooth and straightforward. We truly appreciate the recommendation and would be delighted to help you or your friends and family again in the future.
★★★★★ 5/5
GoogleHolden and Copley provided a great service from start to finish. From the initial home visit right through to completion. Sheryl was our sales progressor. She was personable from the very start, great at giving reassurance and always went …
Michael · 22 January 2026
Agent replied · 22 April 2026
Thank you so much for your lovely review. We’re so pleased to hear you had a great experience from start to finish, and Sheryl will be thrilled to know she made the process less stressful. We really appreciate your kind words and recommendation.
★★★★★ 5/5
GoogleWe are in the midst of a house sale and purchase right now. Holden Copley West Bridgford have been fantastic so far and sold our property much faster than we expected!
Having moved from another local agent after 6 months with little progress, Chris from Holden Copley came to value our house and gave us confidence that they liked the property and could market it well. The photographer was fantastic and the marketing was so good that we had 6 viewings in the first week! Mia from the sales team has been wonderful! Speedy and attentive communication meant we got an offer we were happy with.
Thank you to all at Holden Copley West Bridgford as we move on to the Progression team.
Simon · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your lovely review. We’re delighted we could help achieve a quick sale and that Chris, Mia and the West Bridgford team made such a positive impression. We really appreciate your kind words and look forward to supporting you through the next stage.
★★★★★ 5/5
GoogleWe had an excellent experience with Holden Copley West Bridgford from start to finish. Our property sold incredibly quickly, far exceeding our expectations, and the whole process felt smooth and well managed. Viewings were handled …
Nancy · 22 January 2026
Agent replied · 22 April 2026
Thank you so much for your fantastic review. We’re delighted to hear the sale and purchase felt smooth and well managed, and that you felt supported throughout. We really appreciate your recommendation and your kind words about the West Bridgford team.
★★★★★ 5/5
GoogleHolden Copley West Bridgford have acted professionally and timely in regard to the valuation, marketing and eventual sale of our Mum's property in the area. Their friendly office staff are a great team and worked really well to keep us both informed and therefor reassured that the sale was proceeding at the correct pace. We have no hesitation in recommending the Holden Copley West Bridgford team when entrusting them to carry out conveyancing work for anyone embarking on a similar 'journey'.
Paul · 26 January 2026
Agent replied · 26 March 2026
Thank you so much for your kind review. We’re really pleased we could support you through the sale and keep you reassured along the way. We truly appreciate your recommendation and your lovely words about the West Bridgford team.
★★★★★ 5/5
GoogleWe've recently used Holden Copley West Bridgford to sell our house. Firstly we were blown away by the efficiency and support we received from the office staff, especially Maddie. Then, once the chain was complete, Melissa processed our sale. She was absolutely brilliant at both troubleshooting/keeping the chain moving but also keeping us reassured and informed, in what proved to be a difficult chain. Thank you so much! Highly recommended.
Michelle · 21 October 2024
Agent replied · 8 November 2024
Thank you for your wonderful feedback! We’re thrilled that Maddie and Melissa could provide you with the support and reassurance needed throughout the process. It was a pleasure working with you, and we’re grateful for your recommendation. Congratulations on your sale!
★★★★★ 5/5
GoogleOver the last 5 years I have purchased, sold and purchased again with Holden Copley and I could speak any higher of their service and commitment. Their communication has been amazing, they’ve kept me informed of the ins and outs along the way, it feels like a deeply personal service they offer as it’s really felt like they’ve been with me for the journey with guidance, understanding and empathy. Thank you guys 🩷
Lisa · 26 February 2026
Agent replied · 26 March 2026
Thank you for your wonderful review and for continuing to choose HoldenCopley over the years. We’re so pleased to hear you’ve felt supported throughout each step of your property journey, and your kind words truly mean a lot to the whole team. 🏡 …
★★★★★ 5/5
GoogleJust completed our house purchase today. Great service from start to finish with Josie Plester and the team at Holden Copley.
Jamie · 26 February 2026
Agent replied · 26 March 2026
Thank you Jamie!
★★★★★ 5/5
GoogleI used Holden Copley to sell my house just before Christmas. It was definitely a 5 star service from the start. They put my house on the market for a realistic and higher price compared to other estate agents. Despite the current climate the house sold in less than 4 months, the offer was made by the buyer within a couple of weeks of the house being on the market. Feedback was given for all viewings, I never had to chase this. Special mention to Josie Plestor who managed the sale and did a good job keeping me informed and up to date and ensuring a smooth process. I would definitely recommend them.
Amy · 29 January 2024
Agent replied · 26 August 2024
Hi Amy, thank you so much for your fantastic review! We're thrilled to hear that you had a 5-star experience with us during the sale of your house. We appreciate your kind words about Josie and are delighted to hear that she kept you well-informed and ensured a smooth process throughout. Thank you for recommending us, we're here to assist.
★★★★★ 5/5
GoogleI started viewing properties a month ago, and among the four estate agents (from West Bridgford) I explored, Holden Copley stood out as outstanding in every aspect. A special thanks to Amy for her fantastic help and support throughout. From arranging viewings to getting the deal signed, Amy has been incredibly helpful, clearing my doubts and guiding me through the process. While I'm not done with the purchase yet, the experience has been smooth and positive. Five stars for Holden Copley and Amy's excellent assistance!
Ravindra · 29 January 2024
Agent replied · 26 August 2024
Hi Ravindra, thank you for your kind words and five-star review! We're delighted to hear that your experience with HoldenCopley, especially with Amy's assistance, has been outstanding. We're committed to ensuring a smooth and positive journey for our clients. If you have any further questions or need assistance as you progress with the purchase, feel free to reach out. We appreciate your trust and look forward to assisting you further.
★★★★★ 5/5
GoogleRecently marketed my Mothers home through Holden Copley
So far a great job done by the whole team from start to finish
Very easy dealing with friendly and helpful sales team, thanks to Maddie and her colleagues , with regular updates and visit bookings.
Offer has now been accepted after only 2 weeks on the market, hopefully the process continues smoothly now to completion
Stephen · 24 September 2024
Agent replied · 24 October 2024
Thank you for your positive feedback! We’re delighted to hear you had a great experience with Maddie and the team.
★★★★★ 5/5
GoogleHolden Copley is a truly outstanding company, and my experience with them was nothing short of excellent. From the moment I reached out, their staff proved to be not only great but exceptionally kind and accommodating. I was fortunate to be assisted by a gentleman named Josh, whose helpful nature and willingness to go the extra mile left a lasting impression on me. He provided me with all the information I needed, ensuring that my queries were not only answered but also thoroughly explained. The level of customer service I received from Josh and the entire team at Holden Copley is commendable. I wholeheartedly recommend this company to anyone in need of exceptional service and a genuinely positive experience.
M · 25 October 2023
Agent replied · 26 November 2023
Thank you very much for the positive feedback. We are thrilled to hear that you were pleased with Josh, the team and the service.
★★★★★ 5/5
GoogleIncredible service!
Josh showed us around a property yesterday, and it was by far our best ever experience viewing a house (of more than 30 viewings this year with a number of different agents from the Wollaton/ Bramcote/Beeston area). Josh clearly went above and beyond with his knowledge of the property, and was able to answer almost all of our questions there and then. The few questions he couldn't answer he made a note of to pass back to their office. The whole experience was friendly and professional, and I would highly recommend Holden Copley to anybody looking to sell in the Nottingham area.
BENWEARSAHAT · 1 September 2023
Agent replied · 1 October 2023
Hello, that is great to hear! We are really happy to hear that you were pleased with our services. Thank you so much for leaving a great review, we really appreciate it.
★★★★★ 5/5
Google!!Really Really Good!!
Although our move did not materialize (through no fault of Holdens'!) the team at the West Bridgford were an absolute pleasure to deal with.
Amy, Liberty, Lianna & Beth were fantastic and really supportive within the entire process and made things really stress free.
The company is very pro-active in their approach for looking for vendors for a house sale, along with a really detailed and professional brochure for your house, making it look really appealing to the market
100% recommend from myself
Daniel · 12 July 2023
Agent replied · 26 July 2023
Hi Daniel, that is great to hear! Thank you so much for a glowing review, we really appreciate it and we are glad to hear you were pleased with our service and our marketing.
★★★★★ 1/5
GoogleTerrible experience putting my property on the market with Holden Copley in West Bridgford.
There are other agents who will provide a much more personalised service, with staff who know the area well and will spend time and effort promoting your property.
Holden Copley were unprofessional, unresponsive and paid little attention to detail.
Would not recommend marketing your property with this company.
Francesca · 27 July 2024
Agent replied · 26 August 2024
Hi Francesca, I'm really sorry to hear about your experience with us. We take your feedback seriously and want to address any issues to improve our service. Could you please email me more details at helen@holdencopley.co.uk? We would appreciate the opportunity to understand your concerns better and strive for improvement. Thank you
★★★★★ 5/5
GoogleWhat a fantastic service. Sheryl couldn’t do enough for me. I would highly recommend Holden & Copley. Thank you.
Tony · 22 November 2025
Agent replied · 22 April 2026
Thank you Tony!
★★★★★ 5/5
GoogleWe are buying our house through these estate agents and we have found them to be very knowledgeable, very obliging and really easy to get on with. There is no hard sell and we never felt hassled or hurried. We ended up speaking to all in the office and they were all lovely but a special mention to Emma Baxter who went above and beyond to help us and was incredibly patient with two non tech savvy buyers. Thank you
Noel · 28 January 2023
Agent replied · 28 May 2023
Hi Noel, thank you so much for an amazing review!
★★★★★ 5/5
GoogleHolden Copley were excellent in marketing my parents' property in Stanton-on-the-Wolds. They explained their valuation fully and worked brilliantly at arranging a number of viewings. The interior photographs, aerial pictures and 3D walk around were of the highest quality and whenever I wanted advice or updates someone was always ready to take my calls, with full knowledge of progress made towards the sale. I would recommend Holden Copley most highly to anyone wishing to sell a property.
Paul · 28 January 2023
Agent replied · 28 May 2023
Hi Paul, ah that is so great to hear! Thank you so much for the positive feedback and we are glad you were happy with our services.
★★★★★ 5/5
GoogleExcellent service, we have been using Holden Copley for our sale and everyone has been absolutely brilliant. The particulars are great, the office is responsive and we wouldn't hesitate to recommend. We've also viewed houses with them and again can't fault their professionalism. Liam in particular was excellent in showing us one house and had all the answers to our questions. Liberty and Laura were always on hand to assist with any sales issues for our own property, which sold really quickly and easily, was marketed superbly, the whole team were superb to deal with. They really are a cut above the rest.PositiveProfessionalism
A · 27 August 2022
Agent replied · 28 May 2023
Hello, thank you so much for leaving us a fantastic review! Kind regards, HC
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