Trusted Agent profile Β· West Bridgford

HoldenCopley West Bridgford reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

256 reviews across 1 platform

2 Tudor Square, West Bridgford, NG2 6BT

HoldenCopley's office in West Bridgford, at 2 Tudor Square, is rated 4.8 out of 5 across 256 reviews on 1 platform, including 256 Google reviews rated 4.8.

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4.8 / 5

256

Reviews on Google

This office

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Reviews

Every review we hold for the West Bridgford office, from every platform, shown as written. First names only.

5/5

Google

Holden Copley is a truly outstanding company, and my experience with them was nothing short of excellent. From the moment I reached out, their staff proved to be not only great but exceptionally kind and accommodating. I was fortunate to be assisted by a gentleman named Josh, whose helpful nature and willingness to go the extra mile left a lasting impression on me. He provided me with all the information I needed, ensuring that my queries were not only answered but also thoroughly explained. The level of customer service I received from Josh and the entire team at Holden Copley is commendable. I wholeheartedly recommend this company to anyone in need of exceptional service and a genuinely positive experience.

M Β· 25 October 2023

Agent replied Β· 26 November 2023

Thank you very much for the positive feedback. We are thrilled to hear that you were pleased with Josh, the team and the service.

5/5

Google

Incredible service! Josh showed us around a property yesterday, and it was by far our best ever experience viewing a house (of more than 30 viewings this year with a number of different agents from the Wollaton/ Bramcote/Beeston area). Josh clearly went above and beyond with his knowledge of the property, and was able to answer almost all of our questions there and then. The few questions he couldn't answer he made a note of to pass back to their office. The whole experience was friendly and professional, and I would highly recommend Holden Copley to anybody looking to sell in the Nottingham area.

BENWEARSAHAT Β· 1 September 2023

Agent replied Β· 1 October 2023

Hello, that is great to hear! We are really happy to hear that you were pleased with our services. Thank you so much for leaving a great review, we really appreciate it.

5/5

Google

!!Really Really Good!! Although our move did not materialize (through no fault of Holdens'!) the team at the West Bridgford were an absolute pleasure to deal with. Amy, Liberty, Lianna & Beth were fantastic and really supportive within the entire process and made things really stress free. The company is very pro-active in their approach for looking for vendors for a house sale, along with a really detailed and professional brochure for your house, making it look really appealing to the market 100% recommend from myself

Daniel Β· 12 July 2023

Agent replied Β· 26 July 2023

Hi Daniel, that is great to hear! Thank you so much for a glowing review, we really appreciate it and we are glad to hear you were pleased with our service and our marketing.

1/5

Google

Terrible experience putting my property on the market with Holden Copley in West Bridgford. There are other agents who will provide a much more personalised service, with staff who know the area well and will spend time and effort promoting your property. Holden Copley were unprofessional, unresponsive and paid little attention to detail. Would not recommend marketing your property with this company.

Francesca Β· 27 July 2024

Agent replied Β· 26 August 2024

Hi Francesca, I'm really sorry to hear about your experience with us. We take your feedback seriously and want to address any issues to improve our service. Could you please email me more details at helen@holdencopley.co.uk? We would appreciate the opportunity to understand your concerns better and strive for improvement. Thank you

5/5

Google

What a fantastic service. Sheryl couldn’t do enough for me. I would highly recommend Holden & Copley. Thank you.

Tony Β· 22 November 2025

Agent replied Β· 22 April 2026

Thank you Tony!

5/5

Google

We are buying our house through these estate agents and we have found them to be very knowledgeable, very obliging and really easy to get on with. There is no hard sell and we never felt hassled or hurried. We ended up speaking to all in the office and they were all lovely but a special mention to Emma Baxter who went above and beyond to help us and was incredibly patient with two non tech savvy buyers. Thank you

Noel Β· 28 January 2023

Agent replied Β· 28 May 2023

Hi Noel, thank you so much for an amazing review!

5/5

Google

We have just finally moved into our new home after 2 yrs of things not going right, Holden copley really made sure this time things were going to be done properly and looked after us all along the process, Amy Price looked after us untill completion and did above and beyond we are very grateful to have been looked after so well and now to be in our new home.

Ele Β· 13 October 2025

Agent replied Β· 13 October 2026

Thank you so much for your kind words! We’re delighted to hear that Amy and the team could support you throughout the process and that you’re now settled into your new home. Wishing you many happy memories there!

5/5

Google

Melissa was incredible and so helpful through the whole process. A true gem!! Couldn’t recommend Holden Copley enough.

Katie Β· 13 November 2025

Agent replied Β· 13 October 2026

Thank you Katie!

5/5

Google

Holden Copley were excellent in marketing my parents' property in Stanton-on-the-Wolds. They explained their valuation fully and worked brilliantly at arranging a number of viewings. The interior photographs, aerial pictures and 3D walk around were of the highest quality and whenever I wanted advice or updates someone was always ready to take my calls, with full knowledge of progress made towards the sale. I would recommend Holden Copley most highly to anyone wishing to sell a property.

Paul Β· 28 January 2023

Agent replied Β· 28 May 2023

Hi Paul, ah that is so great to hear! Thank you so much for the positive feedback and we are glad you were happy with our services.

5/5

Google

Excellent service, we have been using Holden Copley for our sale and everyone has been absolutely brilliant. The particulars are great, the office is responsive and we wouldn't hesitate to recommend. We've also viewed houses with them and again can't fault their professionalism. Liam in particular was excellent in showing us one house and had all the answers to our questions. Liberty and Laura were always on hand to assist with any sales issues for our own property, which sold really quickly and easily, was marketed superbly, the whole team were superb to deal with. They really are a cut above the rest.PositiveProfessionalism

A Β· 27 August 2022

Agent replied Β· 28 May 2023

Hello, thank you so much for leaving us a fantastic review! Kind regards, HC

5/5

Google

Selling with the Arnold office who have been great a couple of the ladies in there have helped us with our sale particularly Lauren M. Ledina at the West Bridgford office has been great in understanding the types of properties we were wanting to buy recommending a few and helping us with the negotiations in getting an offer accepted. Timely and responsive πŸ‘πŸ»

Z Β· 25 April 2025

5/5

Google

The sales team, led by Bethan have been really helpful from the moment we listed the house with Holden Copley to the point of sale. Really easy to speak to one of the team on the phone and everyone always knew the latest update so no waiting for someone to call back or having to repeat information.

Tracey Β· 13 November 2025

Agent replied Β· 13 October 2026

Thank you so much for the positive feedback!

5/5

Google

We sold our house in Lady Bay last month via HC and were very pleased wit the service . the support and level of contact was very reassuring and helpful . Everyone we dealt with was friendly understanding and active , which makes you feel that they are actively pushing on your behalf . Special Mention to Jasmine Greenaway who looked after the post agreement process to completion which got a bit sticky with chains and the usual nonsense , but it felt good to have her onside , her knowledge was exceptional in assessing where everyone else in the process was , vital to stopping us biting nails 24/7 Highly recommend adn will definitely use them again , even though that may not be for 20 years .....PositiveResponsiveness, Quality, Professionalism, Value

John Β· 27 August 2021

Agent replied Β· 28 May 2023

Hi John, thank you for a smashing review! We are so pleased that you were happy with our service and our staff. All the best, HC

5/5

Google

I cannot praise the sales team at Holden & Copley enough, being a home seller for the first time and after a terrible experience with another agent, Holden & Copley have without doubt exceeded my expectations. The team are super efficient, quick to answer queries, were so patient with me with all my questions and know their business. All this coupled with a competitive rate you are without doubt in safe hands and I wouldn’t hesitate to recommend them. Thank you Sami, Liberty, Zoe and NerysPositiveResponsiveness, Quality, Professionalism, Value

Alison Β· 27 August 2021

Agent replied Β· 28 May 2023

Hi Alison, thank you so much for a lovely review. We are so pleased that you were happy with our service and our team. We wish you all the best, HC

5/5

Google

We decided to sell our property with Holden Copley. The service has been excellent from start to finish and definitely the best all round experience that we have ever had with an estate agents. Everybody that we have spoke to has been professional, friendly and knowledgeable, but particular thanks to Sheryl who has kept regular contact with us throughout the whole journey, providing us with regular updates and ensuring that things moved along as they needed to. Would highly recommend.PositiveResponsiveness, Professionalism

Sophie Β· 27 August 2021

Agent replied Β· 28 May 2023

Hi Sophie, we really appreciate leaving us a great review. We are so pleased that you were happy with our service and our Sheryl! All the best, HC

5/5

Google

Really good booking a viewing experience with these guys. Josh was super friendly and very helpful during the property viewing. Really gave us the time of day and made us feel welcomed. Maddie in the office was also amazing accommodating us quickly and getting us in. Very impressed

Pete Β· 28 February 2024

Agent replied Β· 26 August 2024

Hi Pete, we really appreciate the feedback. Thank you

5/5

Google

I am in the process of buying my new house through Holden Copley, West Bridgford. My main contact is Zoe, she has been professional, helpful, quick to respond and understanding. They have made viewings possible, adhering to the government safety guidelines during these difficult times. Moving house is a stressful time in your life and they understand that, doing what they can to make it things easier for you. I highly recommend Holden Copley.PositiveProfessionalism

Rachel Β· 27 August 2021

Agent replied Β· 28 May 2023

Hi Rachel, that's great to hear. Thank you for leaving us a good review and we wish you all the best. Kind regards, HC

5/5

Google

We just bought our house with Holden Copley. I couldn't recommend them more! Staff have been very helpful since day 1 of the viewing, especially Bethan while processing everything, responding on time and liaising with the seller on our behalf. We are happy with our new purchase!

Theodora Β· 28 February 2024

Agent replied Β· 26 August 2024

Hi Theodora, thank you for your wonderful review! We're thrilled to hear that your house-buying experience with HoldenCopley, especially with Bethan's assistance, was positive and smooth. We appreciate your recommendation and wish you many happy moments in your new home!

5/5

Google

From the first meeting when my property was valued the service has been superb. The sale process was handled very professionally by Liberty and Zoe. The biggest praise has to go to Sheryl who has been unbelievably supportive, professional and friendly and is a credit to the company. I would recommend Holden Copley to anyone and I am incredibly pleased that I chose them to sell our home.

Miss Β· 28 May 2022

Agent replied Β· 28 May 2023

Thank you for a great review! We really appreciate it.

5/5

Google

Me and my wife made a successful offer for a property sold by Holden Copley, in West Bridgeford. Lucy, who has been assisting us with this has been really helpful and efficient so far. She was quick to get back to us when discussing offers from us and the vendor to get to an agreed price. She has made the process so far welcoming especially when we are first time buyers and new to this world! She was quick to respond to my emails and explained what was needed easily. A great experience so far, and hopefully this continue through the sale process.

Jake Β· 10 October 2024

Agent replied Β· 8 November 2024

Thank you for your kind words! We're delighted to hear that Lucy has made your first-time buying experience smooth and welcoming. She’ll be thrilled to know her efforts have been so appreciated. We look forward to supporting you through the rest of the process!

5/5

Google

Highly recommend Holden Copley. They have been brilliant from start to finish with the sale of my Mum’s house. Alexandra and Melissa were the main contacts and both very responsive and helpful :)

Caroline Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for your lovely review! We're so pleased to hear that Alexandra and Melissa provided you with great support throughout the sale of your mum’s house. Your recommendation means a lot to us! If there’s anything else we can do for you, please let us know.

5/5

Google

Very impressed by the high quality of service! First, properties under Holden Copley are of high standard, therefore viewings meet or exceed expectations. During the process of negotiating and next steps, Bethan and Liberty were extremely responsive, very knowledgeable, and were a huge help with conveyancing and mortgage advisor recommendations. The entire experience so far has been truly stress-free and a pleasure!

Khiltee Β· 30 September 2022

Agent replied Β· 28 May 2023

Thank you so much for a great review!

5/5

Google

From booking the appointment to the viewing, everything is very smooth and well communicated. Especially Josh, he is always very helpful and always turns up on time! He gives us lots of advices and plenty of information as he shows us around the property. Glad to have him helping on our property searching :))))

Kelvin Β· 23 June 2023

Agent replied Β· 7 July 2023

Hi Kelvin, that is great to hear! Thank you very much for the positive feedback.

5/5

Google

We found all members of the Holden Copley team to be very helpful, friendly, professional and efficient. They ensured everything went smoothly making it a very painless transformation. Thankyou to you all

Joyce Β· 5 March 2026

Agent replied Β· 26 March 2026

Thank you Joyce

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