Trusted Agent profile · West Bridgford
★★★★★
245 reviews across 1 platform
2 Tudor Square, West Bridgford, NG2 6BT
HoldenCopley's office in West Bridgford, at 2 Tudor Square, is rated 4.8 out of 5 across 245 reviews on 1 platform, including 245 Google reviews rated 4.8.
Every review we hold for the West Bridgford office, from every platform, shown as written. First names only.
5/5
GoogleJosh showed us around a lovely cottage this morning and although it isn’t suitable for us, Josh was great! Smart, polite Knowledgeable and a credit to Holden & Copley - Thankyou!
Thank you for leaving us a great review!
5/5
GoogleRegularly kept in contact and up to date with everything. Friendly team and great service, many thanks to Brooke and the team!
That is great to hear! Thank you so much.
5/5
GoogleFrom start to finish the word is PROFESSIONAL. At the viewing the two men who showed us round were friendly, helpful and smartly dressed. They offered to take videos and get us ground plans to accommodate us. In the office we have also been met with professionalism and everything is done swiftly. Buying a house is stressful and you feel they understand this when dealing with you. Compared to other estate agents we have encountered recently... Holden Copley in West Bridgford are 100% who we would chose. Thank you :)
Hi Jemma, thank you so much for an amazing review! We really appreciate it.
5/5
GoogleThey provided great service for my house sale, were very easy to deal with, upfront with their intentions of how to progress and I had no problems trusting their knowledge and expertise. They gave advice when it was needed/ asked, kept me up to date with progress from the buyer and the after sale service has been just as great. I never needed to chase anything as they kept me in the loop and they liaised very well with everyone involved in the chain. Customer service was very important for me when choosing which estate agents to act on my behalf and I am glad I chose them and they exceeded my expectations with the final house price. My house sale went through very smoothly and I believe Holden Copley had a big part to play in that.
Hi Jo-Anna, wow thank you so much for a detailed review! We really appreciate it.
5/5
GoogleExcellent communication throughout
Thank you Kieran!
5/5
GoogleStephen Jonker was great during the viewings I have done. Always on time, well-prepared, and gives clear, helpful information
5/5
GoogleWe had a really good experience with Holden Copley selling our house, every person we worked with from Chris (Senior Valuer), Lauren (Head Photographer) and Karen (Senior Sales Progressor) were great. It is worth highlighting Laura (Senior Sales Negotiator) who is the sole reason we chose to use Holden Copley. Her greeting when we first went in the West Bridgford branch was professional, welcoming and friendly and far more impressive than other rival agencies we'd been to that same day. We knew from that moment that we would pick Holden Copley to sell our house. Laura continued to be fantastic throughout the process of booking viewings, reviewing offers and even witnessing our Solicitor's documents. It was also fantastic that within 90 minutes of going on Rightmove, we were contacted with 12 booked viewings, then two days later had a further 12 viewings booked. I am sure this is testament to the waiting list of potential buyers that HC have. All in all, a great Estate Agent who I would always (and already have) recommend.
Hi Steven, thank you so much for a detailed review. It has been a pleasure working with you!
5/5
GoogleThe service provided by the West Bridgford Office to us, as buyers, has been excellent. They went to great lengths to fit us in to view a property at very short notice and have subsequently dealt with our offer, and the acceptance of the offer with speed, efficiency and professionalism. Particular thanks to Samantha McVea for her friendly, responsive and professional handling of the early stages of our purchase.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHolden Copley came recommended by a friend so we went through our house sale with them and we are very happy with the excellent customer service they provided. From the initial meetings of home valuation, home photography to arranging lots of house viewings, correspondence with Liberty, Laura, Bethan, Emma and their team has been prompt, professional and personable which made the whole process pretty smooth. I would recommend using Holden Copley for home sales based on my recent experience.
Hi Debby, that's great! Thank you so much for your lovely words.
5/5
GoogleFrom start to finish our experience was brilliant. Every member of the team who worked with us was professional, helpful and friendly from the point of valuation to completion of sale. Having dedicated teams for each stage of the process was fantastic- there was always a named person to contact. The team were very responsive to enquiries by both phone and email and were always willing to provide advice and support. I am so glad that we chose Holden Copley. Exceptional service. Would highly recommend!PositiveResponsiveness, Professionalism
Hi Kate, we are so glad that you had a brilliant experience with us and we have enjoyed working with you. All the best!
5/5
GoogleI have had a wonderful experience working with Amy from the West Bridgford Branch to sell my house. She has been with me every step of the way and been regularly updating me on a weekly basis. The attention to detail regarding the sensitivity of my current situation has made this experiences seamless. She is a brilliant asset to the team!
Hi Ayesha, thank you for your kind words! We're delighted to hear about your wonderful experience with Amy from our West Bridgford branch. Providing excellent service and support is our priority, and we're glad she has made the process seamless for you. We appreciate your feedback and look forward to any future opportunities to assist you. Thanks for choosing HoldenCopley!
5/5
GoogleHolden Copley were a great help all the way through and Sheryl Parker was an amazing help from start to finish, she was so responsive and caring and we were delighted with her service.PositiveResponsiveness, Quality, Professionalism, Value
Hi Dean, this is great to hear. We really appreciate you leaving us a good review and are happy that you were pleased with Sheryl's service. All the best, HC
5/5
GoogleReally good experience with the West Bridgford office for my first house purchase! Lianna V was really helpful, very quick to reply and assist with anything she could! She also helped liaise with the seller post-completion. Chelsea B was also really helpful in finding the property. Would definitely recommend this branch for any property sales/purchases in Nottingham.
Hi Jess, thank you for your positive feedback! We're thrilled to hear about your really good experience with our West Bridgford office, especially with Lianna and Chelsea. We strive to provide excellent service throughout the entire process, and we appreciate your recommendation. Thanks for choosing us!
5/5
GoogleI found the whole purchase process very friendly and professional. All the staff were very efficient from start to finish, special thanks to Karen for cajoling my seller along and Liberty and Zoe who always seemed to get me on the phone. I would have no hesitation in recommending them or using them again in the future. Thanks Guys!PositiveResponsiveness, Professionalism
5/5
GoogleBrought my house from HC 3 years ago and they were brilliant then so when it was time to sell and move on I felt I had to go with them and I was not let down. Photos were fantastic, the 3D tour was excellent and the staff are always very kind. They sold my house in 5 days! Excellent service, can not fault them. Thank you
5/5
GoogleWe used your agency for the sale of my late Mother in laws property. I found Lianna to be helpful throughout the whole process. She dealt with all queries quickly and efficiently and was very good at negotiating and keeping us updated. I would definitely use again. Thank you
Thank you for the review!
5/5
GoogleWe used your agency for the sale of my late Mother in laws property. I found Lianna to be helpful throughout the whole process. She dealt with all queries quickly and efficiently and was very good at negotiating and keeping us updated. I would definitely use again. Thank you
Thank you for the review!
5/5
GoogleWe used your agency for the sale of my late Mother in laws property. I found Lianna to be helpful throughout the whole process. She dealt with all queries quickly and efficiently and was very good at negotiating and keeping us updated. I would definitely use again. Thank you
Thank you for the review!
5/5
GoogleLast Friday, Stephen Jonker showed us around a property, and he worked hard to provide all the information we needed. He was very helpful and friendly, making it an enjoyable viewing experience. We hope to find the right home soon!
Thank you for the great review!
5/5
GoogleJust wanted to say thank you to Joshua for his time today, very helpful with the viewing today.
That’s great, thank you!
5/5
GoogleWe recently sold our property and purchased a new property with Holden Copley. Everything about their service is excellent! We found their rates competitive and the assistance from Karen to progress the sale & purchase was very valuable in keeping the processing flowing. Thanks to all!
Thank you for your great feedback! We're delighted to hear that you had a positive experience with us. I'll make sure to pass on your appreciation to Karen and the team. Wishing you all the best in your new home!
5/5
GoogleI don't think you can get a better estate agent from start to (very nearly) the finish (not moved yet). We are selling three properties with Holden in WB and buying one with another estate agent. Zoe and Sammy (and the WHOLE team) were so friendly, so professional, so responsive and never left us in the dark. They think of everything and everything is so transparent with them. Honestly couldn't be happier. Zoe and Sammy, thank you both so much. Thanks for making the process so smooth. Incredibly knowledgeable and they really do care and know their clients so well. Thank you from Suzy and AaronPositiveResponsiveness, Quality, Professionalism, Value
Hi Suzy and Aaron, thank you so much for your kind words. We are so pleased that you are happy with our services and our great team. We hope to continue to build a fantastic relationship with you. HC
5/5
GoogleWhat a great decision to go with HoldenCopley! Totally committed to our house sale from start to finish. Excellent at keeping in touch, informing us of progress, chasing where need be and getting back to us with results in a very timely manner. No having to leave voicemails with this estate agency either - they are very well staffed and highly effective so you're not left hanging around leaving messages or waiting for their calls. If that is not enough, they are also a lovely positive team of people and dealing with them is a pleasure Can not recommend highly enough!PositiveResponsiveness, Quality, Professionalism, Value
Hi Tracy. It was great to read such a fantastic review and feedback on our branch and service. Thank you so much for taking the time to leave such a positive review.
5/5
GoogleHave just completed the sale of my house with Holden Copley, has been an absolute pleasure dealing with them. A competitive selling fee, fantastic sales brochure and website listings. A sale was agreed in about 4 weeks and I was kept constantly in the loop about how things were progressing, and as I was living over 3 hours drive from the house, they came to the house to let people in and out to enable the house sale to progress. If you want to sell your house at the right price and hassle free, then HC is the way to go. Thanks to all the staff who helped to make it happen.PositiveResponsiveness, Quality, Professionalism
Hi Andy, thank you so much for leaving us a great review. We are so pleased that you were happy with our service. Congratulations on the completion, all the best!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
HoldenCopley's West Bridgford office has 245 reviews across 1 platform: 245 on Google.
HoldenCopley West Bridgford is rated 4.8 out of 5 across all 245 reviews, and 4.8 out of 5 on Google from 245 reviews.
HoldenCopley West Bridgford, 2 Tudor Square, West Bridgford, NG2 6BT.
