Trusted Agent profile · West Bridgford
★★★★★
245 reviews across 1 platform
2 Tudor Square, West Bridgford, NG2 6BT
HoldenCopley's office in West Bridgford, at 2 Tudor Square, is rated 4.8 out of 5 across 245 reviews on 1 platform, including 245 Google reviews rated 4.8.
Every review we hold for the West Bridgford office, from every platform, shown as written. First names only.
5/5
GoogleHolden Copley have just sold our property, we are in a small village so we was not sure if we made the right choice with agent , how wrong could we have been , from valuation to the constant updates , if we had no viewings Laura and colleagues updated us on marketing strategy etc , I have no hesitation in recommending Holden Copley , very professional and with constant updates we always felt in the loop . You will not be disappointed at the level of service they offer .
5/5
GoogleThanks to everyone in the team. You have been great in each stage of the process.
That is great to hear! Thank you for the review.
5/5
GoogleI have had a couple of viewings with Holden Copley, both times with Josh. Found him to be incredibly friendly and helpful, which is especially valuable to me as a first time buyer
Hi Stuart, we are really pleased to hear that. Thank you for the review!
5/5
GoogleZoe and Bethan are absolutely amazing. They have updated me through the course of my journey. They are a real credit to the company. I thoroughly recommend Holden and Copley and would use them again in a heartbeat. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy dealings with Holden Copley have been extremely positive. They are refreshingly easy to deal with, have been prompt at administering our purchase and the whole team are friendly and professional.
Hi Anna, that is great to hear! Thank you so much for sharing.
5/5
GoogleHolden Copley estate agency has been most helpful and effective in marketing the property I wished to sell, and I regard the company as being one of the leaders in its field.
Hi Trevor, we appreciate the fantastic feedback. Thank you for sharing!
5/5
GoogleWe are lucky to work with an agent who is friendly and understands what we want. Thank you for your help Josh. It looks like we will find the house we want as soon as possible.
Hi Vladimir, we are thrilled to hear that you have had a great experience. Thank you so much.
5/5
GoogleHolden and Copley helped us through a very complicated purchase. Their experience and professionalism ensured the purchase went through. Special mention to Georgia Argyle for her extremely hard work in chasing things. Very grateful indeed
5/5
GoogleI found the service provided by Liberty and her team at the West Bridgford branch to be excellent and would highly recommend Holden Copley to future first time buyers ..a very happy house purchaser!
1/5
GoogleVery poor. As a potential buyer found service unprofessional - didn't return calls; descriptions were not good ("end of chain" when not on 2 properties). So bad ending up purchasing through alternative agent
Hello, I appreciate you taking the time to share your feedback, and I want to extend my sincere apologies for the experience you had. Unfortunately, we were unable to locate your information in our system, but it does not diminish the importance of your concerns. Your comments about our service are taken seriously. We strive to provide a high standard of service, and it appears we fell short in this instance. If you are willing, we would greatly appreciate the opportunity to discuss your experience in more detail. Please feel free to reach out to our Associate Director, Helen, at helen@holdencopley.co.uk. Your insights are invaluable to us, and we are committed to addressing any shortcomings to improve our services. Congratulations on your new purchase. We wish you all the best in your new home!
5/5
GoogleLiam has been very professional and helpful. He went the extra mile for us, so to meet our needs as potential buyers. Holden Copley is an agency that I most certainly would use again.
5/5
GoogleJust have our house on the Market-the support from the staff is amazing . 45 years since we bought a house so everything very confusing. We have had so much help - amazing people- can’t recommend enough .
Hi Liz, that’s great to hear! Thank you so much.
5/5
GoogleI've been looking for a new house for over a year. The team at Holden Copley have been great, with flexible, safe viewings and quick response times. I have finally found a house, and now the team are on hand to help out with any questions, and are moving things along quickly.PositiveResponsiveness, Professionalism
Hi Amar, we are really pleased to hear that! Thank you so much for the great review.
5/5
GoogleGood experience with Holden Copley as prospective buyers. In particular with Josh who has been very nice and helpful in multiple viewings that we have had with him.
Thank you very much for the great review!
5/5
GoogleFantastic and quick service. Any questions or concerns we raised were answered quickly, accurately, and in a detailed manner. Delightful staff as well!
Thank you Travis for the review!
5/5
GoogleHolden Copley’s West Bridgford office have been very helpful in finding us a new home and dealing promptly with the initial viewings and offer negotiations. Very pleasant staff and a great system of advising of new properties as they become available.Thanks
Hi Nick, that is great to hear! Thank you so much for a fantastic review.
1/5
GoogleLate for appointments, general poor service and staff with very little knowledge in offices. Also make viewing houses for sale extremely difficult.
We're truly sorry to hear about your experience and want to address your concerns promptly. However, we're unable to locate your details via your username. Please reach out to us at liberty@holdencopley.co.uk so we can investigate this matter thoroughly and work to resolve any issues you've encountered. Your feedback is valuable to us, and we're committed to ensuring the highest level of service for all our clients. Thank you for bringing this to our attention.
5/5
GoogleLiam was really helpful when showing us around the property we viewed. He was super friendly, enthusiastic and was able to answer all of our questions 👍PositiveResponsiveness, Professionalism
5/5
GoogleLiberty was very helpful, keeping us up to date on all the details regarding our house, we definitely recommend Holden Copley!
4/5
GoogleThe team were most helpful in the initial stages of acquiring the property answering my queries and advising on the documentation required to support the offer.
That is great to hear! Thank you so much.
5/5
GoogleJust done a viewing with Josh who was really helpful, professional and answered all of our questions. Would highly recommend this company! Thanks again - Wayne & Georgia!
That is great to hear! Thank you for the valuable feedback.
5/5
GoogleVery helpful team and responsive when needed
Thank you Sophie!
5/5
GoogleSmooth process throughout in buying our first home. Good communication and all queries handled quickly by Melissa 🙂 …
5/5
GoogleI would thoroughly recommend HoldenCopley. They have been excellent in all departments of my house sale.Everyone was helpful and responsive.A very professional company that have helped remove any stress from the process.Thank you to all the team.
Hi Eoin, that is great to hear! Thank you so much.
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