Trusted Agent profile · West Bridgford

HoldenCopley West Bridgford reviews

4.8

★★★★★ Excellent

245 reviews across 1 platform

2 Tudor Square, West Bridgford, NG2 6BT

HoldenCopley's office in West Bridgford, at 2 Tudor Square, is rated 4.8 out of 5 across 245 reviews on 1 platform, including 245 Google reviews rated 4.8.

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4.8 / 5

245

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Bridgford office, from every platform, shown as written. First names only.

5/5

Google

Had a viewing with Josh. Very friendly and professional showing us around the property.

David · 28 February 2024

Agent replied · 26 August 2024

Hi David, that is great to hear! Thank you very much.

5/5

Google

Very good customer service from arranging viewings through to purchase of property. Always available or will call back promptly, and knowledgeable on properties in local area. Would definitely recommend

Jonathan · 28 January 2023

Agent replied · 28 May 2023

Hi Jonathan, thank you so much for the recommendation and positive review!

5/5

Google

The staff and service that I have particularly received from the West Bridgford branch has been exceptional. They have been friendly, helpful, polite and very professional. They have kept me in the loop about everything, and if ever I've had a query they have always managed to deal with it efficiently and effectively. A huge thanks in particular to Samantha McVea who has been a star. Thank you again.PositiveResponsiveness, Quality, Professionalism, Value

Shezad · 27 August 2021

5/5

Google

Had a viewing yesterday & josh was very helpful in showing us the property & very cheerful.

Aziz · 2 December 2023

Agent replied · 1 January 2024

Hi Aziz, that is great to hear! Thank you.

3/5

Google

Very mixed bag. Used them recently to sell my house and my experience was mixed. Excellent photos,virtual tour and ads. Accompanied viewings on the whole ok but some issues. Could have managed the buying process better and made better business decisions on my behalf. Comms poor, some phone calls not returned, property sold but fell through, expectation management average, post sales experience for me very poor.

K · 28 May 2022

5/5

Google

Viewing and second viewing of a property booked at convenient times. Daily telephone and email updates from initial offer to agreement of sale. Friendly and helpful staff. Would definitely recommend.

Jonathan · 30 October 2022

Agent replied · 28 May 2023

Hi Jonathan, that is great to hear! Thank you

5/5

Google

HoldenCopley have been super at helping us in the house buying process. The customer service is excellent and they have been very quick to respond to our questions, which is massively appreciated, especially as first time buyers!

Alfie · 28 May 2021

Agent replied · 28 May 2023

Hi Alfie, thank you so much for leaving us a great review! HC

1/5

Google

Spent an hour driving to view a property. Rang ahead to inform them I would be 5 minutes late. They said they would wait however when I arrived they had left. No customer courtesy at all.

MGO · 28 May 2021

Agent replied · 28 May 2023

Hello, thank you for getting in touch. Please could you call us or email me at liberty@holdencopley.co.uk to discuss this further as I am unable find you on our system and we would like to get this resolved. Many thanks

5/5

Google

I've been very impressed by how efficient the whole team are, communication has been excellent and all staff are friendly and professional. I will definitely recommend HC to friends and family wishing to sell their property.

Louisa · 28 May 2021

Agent replied · 28 May 2023

Hi Louisa, thank you so much for a lovely review and for recommending us. We wish you all the best, HC

5/5

Google

Easy to get through to, and very prompt with getting feedback from potential purchasers. Would use again.

Andrew · 23 June 2023

Agent replied · 7 July 2023

Hi Andrew, thank you for the valuable feedback and review!

5/5

Google

Excellent service from the beginning. Holden and Copley have been really professional. They have been really helpful and put us at ease made the job of selling our house very easy.PositiveQuality, Professionalism

Steph · 27 August 2021

Agent replied · 28 May 2023

Hi Steph, we are so pleased that we could help put you at ease during a what normally is a very stressful time! Thank you so much for leaving us a great review.

3/5

Google

Waiting nearly two weeks for Holden Copley to remove sold sign after moving in

Angela · 14 March 2025

5/5

Google

We were really pleased with the service that we received from Laura, Jasmine and the rest of the team. Our sale went very smooth and everything was actioned by Holden and Copley very quickly. We really appreciated there advice when it came to selling our house and the overall process was very positive. Thanks again.

Lori · 1 August 2022

5/5

Google

Josh. S was great at showing us a house listed with Holden Copley, very polite and good mannered. Thanks!

Josie · 29 December 2022

Agent replied · 28 May 2023

Hi Josie, thank you so much for the positive feedback!

5/5

Google

Great viewing from Josh, very pleasant and friendly

Abigail · 5 November 2023

Agent replied · 26 November 2023

Thank you for the great feedback!

5/5

Google

I have been really impressed by the professionalism and efficiency of every member of the team. We would highly recommend using Holden and Copeley to sell your property!PositiveResponsiveness, Professionalism

Neil · 27 August 2021

Agent replied · 28 May 2023

Hi Neil, that is great to hear! Thank you for the review and the recommendation, we really appreciate it. All the best, HC

5/5

Google

Was shown a house today by Daniel. Very friendly, answered all our questions about the house and was very helpful!

Leanne · 2 November 2022

Agent replied · 29 August 2023

Thank you so much!

5/5

Google

Was shown a house today by Daniel. Very friendly, answered all our questions about the house and was very helpful!

Leanne · 30 October 2022

Agent replied · 28 May 2023

Thank you so much!

5/5

Google

Excellent viewing from Josh. Frank, honest viewing information.

Balaji · 25 October 2023

Agent replied · 26 November 2023

Thank you so much!

5/5

Google

Extremely good communication from start to finish (unlike other agents I have used recently). Very professional service and would not hesitate to recommend.

MARCUS · 28 May 2022

Agent replied · 28 May 2023

Hi Marcus, that is great to hear! Thank you for the recommendation.

5/5

Google

Tom was really helpful with good professionalism

Amali · 28 May 2022

5/5

Google

Really great service and deserving of 5 stars. We have sold our large home in West Bridgford and are also in the process of buying through Holden Copley. They have been a pleasure to deal with. They are quick to follow up, and regularly chase solicitors and vendors to make the process as smooth as possible. Would recommend.PositiveResponsiveness, Professionalism

Rebecca · 27 August 2021

5/5

Google

Joined my friend on a viewing and Josh S was very professional and informative definitely recommend

Cian · 29 December 2022

Agent replied · 28 May 2023

Hi Cian, that is great to hear. Thank you so much!

5/5

Google

We have had an incredibly positive experience with Holden and Copley. They have been incredibly attentive, not been pushy and their communication throughout has been exceptional. Due to their marketing of our property we were able to sell for a price we were very pleased with and in a short time period. Holden and Copley come highly recommended.

Gareth · 28 May 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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