Trusted Agent profile · West Bridgford
★★★★★
245 reviews across 1 platform
2 Tudor Square, West Bridgford, NG2 6BT
HoldenCopley's office in West Bridgford, at 2 Tudor Square, is rated 4.8 out of 5 across 245 reviews on 1 platform, including 245 Google reviews rated 4.8.
Every review we hold for the West Bridgford office, from every platform, shown as written. First names only.
5/5
GoogleRecently, our family viewed a selling property in West Bridgford. Liberty Smitton of HoldenCopley and her colleagues are very helpful to handle the cases and always have prompt responses through the process of making offer and AML screening. Excellent services involved.
Thank you so much!
1/5
GoogleI have tried now to view three properties ( all unoccupied) through Holden Copley. The fist two properties I was unable to view at all as they said that they had arranged open days all places had been taken and as they were expecting offers to come from this they wouldn’t be the opportunity to view, the third property was told that there was no one available to show me the property for two weeks. I arranged the viewing for a fortnight later and the day before Holden Copely cancelled the viewing and the reason given was an offer had been accepted. I cannot believe that they have worked hard to secure the best price for the vendor as I expect like myself other interested parties were unable to view.NegativeQuality
5/5
GoogleFantastic service from Karen throughout the process of buying our new home. With a friendly approach, she was in regular communication and open and honest about how things were progressing. She was always easy to get hold of and responsive to our questions. A great experience!PositiveResponsiveness, Quality, Professionalism
Hi Cat, that is great to hear! Thank you so much for leaving us a fantastic review.
5/5
GoogleI chose Holden Copley to sell my mothers property as I was impressed with the enthusiasm and knowledge of the local markets shown to me at the point of valuation. I made the right choice! The staff throughout have been extremely professional, friendly and courteous at all times and demonstrated their enthusiasm to get the property sold quickly but at the right price. Once a buyer was found Karen (sales progressor) was extremely helpful in pushing the process on to get the process completed as soon as possible. Altogether a great experience and I would have no hesitation in recommending Holden Copley!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHolden Copley have today secured a cash buyer for my house. From the initial meeting with them to value my house, to the high standard of photography, to the professionalism of the Sales Negotiators in the office, I can't fault them. Bethan and Liberty have been excellent and Zoe in particular has not only been a great communicator but has advised me and answered my many questions every step of the way. She is very knowledgeable and has been proactive, supportive, understanding and has gone above and beyond what I would expect. She is an absolute credit to them.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent service both on my purchase and sale.
That is great to hear, thank you for your business.
5/5
GoogleMy experience of dealing with estate agents in general as a buyer is that they really don’t care.. there’s enough potential buyers that they don’t have to bother returning emails or calls. Holden Copley are the exception. Always on the ball and actively searching for suitable properties for me. We finally found one and bought it. Communication has been top notch. Cannot fault. Samantha, Zoe and Liberty have been awesome. When I come to next sell a property I want these guys to do it.
5/5
GoogleWe are purchasing our new home with Holden Copley at West Bridgford. We are so happy with the professional and friendly service we have received! Our main contacts have been Liberty and Nerys, thanks so much ladies...fab job !! Highly recommended their services 👌PositiveResponsiveness, Quality, Professionalism
Hi Jane, that is great to hear! Thank you so much for recommending us.
5/5
GoogleI chose Holden Copley to handle the sale of my property & have been very happy from start to end. They are professional, very friendly, helpful & responsive to my regular emails. I will be using them again in the future & would recommend.PositiveResponsiveness, Professionalism, Value
Thank you so much for a lovely review, we really appreciate it!
5/5
GoogleIt’s been a real pleasure working through this estate agents to secure my property in the right location for me. Thank you.
5/5
GoogleHolden Copley where fantastic in helping me purchase my first home, Liberty and her team where very professional and ensured I understood the process throughout. Highly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleSamantha was so helpful and professional, always keeping me in the loop when needed and even better when she brings you good news! Thank you so much!PositiveResponsiveness, Professionalism
5/5
GoogleI started with 3 valuations of my property from 3 different estate agencies. I was the most impressed with the online presence of Holden Copley on RightMove and the quality of the photography. Great photos sell houses, 3D tours are ideal during COVID-19 as you can visualise the space before viewing. Both are included. The rates are competitive, a lot is included and they could fit photography, viewings and EPC around my busy work schedule. I put my house (3 bed semi around 200k in Beeston) on the market and had just short of 25 viewings booked for the following week. It was featured on Rightmove due to the attention it was getting. I received 7 offers, 3 above asking price and accepted one after the property being on the market for 10 days. Really impressed with the service all round, if the staff are busy at the time they will call you back as soon as they can.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDefinitely the best estate agents in West Bridgford. They package and present the house better than others and the staff are super helpful and professional in ensuring the process is as smooth as possible.
Thank you so much Nick!
5/5
GoogleGreat customer service, Joe went above and beyond the call of duty to help sort a viewing for us, highly recommend!
5/5
GoogleSo far very impressed with Holden and Copley. Everyone has been helpful and professional, and communication with all staff at West Bridgford has been excellent .PositiveResponsiveness, Professionalism
5/5
GoogleMy parents used Holden Copley to sell their property in West Bridgford and they provided excellent service. We were kept up to date throughout the process and the staff were very helpful and friendly. We wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Hi Phil, thank you so much for a great review and recommendation. Kind regards, HC
5/5
GoogleHelpful, patient and prompt response! Well done to the team, Liberty , Maddie, Bethan and Amy! Thanks for all your patience and assistance!!
Hi Vonia, thank you for the review!
5/5
GoogleExcellent service. Josh did a great job with our viewing. Very knowledgeable, friendly and welcoming.
Thank you for the review, David!
5/5
GoogleWe have recently had an offer accepted on a property via Holden Copley. We have been dealing with Bethan, who has been so helpful and responsive to any queries. She kept us updated and informed throughout, which is much appreciated as we’re first time buyers with limited experience of how the process works. Can’t say we have had brilliant experience of estate agents before but Holden Copley are really professional and efficient.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleHolden Copley have been dealing with both our purchase and sale and have been great throughout. We have been kept up to date and the service has been both professional and friendly. I would fully recommend them.
Hi Karen, that is great, thank you for the recommendation!
5/5
GoogleThe service so far has been great. Liberty has been so quick to respond to all of my questions and has been a pleasure to work with!
5/5
GoogleExcellent service from the sales team. Swift and informative throughout the process.
Hi Kathryn, thank you for the review!
5/5
GoogleHolden Copley, West Bridgford have been brilliant. From the start the service is completely professional, brilliant photos and in the difficult times viewings were arranged and now sold. They have been easy to contract and gave updates regularly. Would highly recommend using.
Hi Lisa, thank you for leaving us such a lovely review. We are so pleased that you are happy with our services. HC
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