HoldenCopley West Bridgford reviews

★★★★★ 5/5

Google

I like the way the in which they provide the virtual tour of the property. It is as close as viewing in person. Special mention to Samantha as she has been very prompt in answering all my questions. She was very much understanding and so far have provided good support in buying my first home.PositiveResponsiveness, Quality, Professionalism

Pradeep · 27 August 2021

★★★★★ 5/5

Google

T A big thank you to all of the sales team at Holden Copley, West Bridgford. Within a matter of 14 days, we had numerous viewings of our property and we SOLD - STC after approximately 17 days with countless offers on the table. The photographs and 3D tour of our house were fabulous too and no doubt helped to sell it so thanks there as well.

Gary · 24 September 2024

★★★★★ 5/5

Google

Josh has been brilliant to work with. He has great knowledge on all properties he presents and has valuable insight and guidance on the property market.

H · 28 April 2024

★★★★★ 5/5

Google

Massive thank you to Liberty , Zoe and Matt for their support on buying my first property ! I was so nervous buying my first house , they kept me up to date with my purchase the whole way through , were so responsive , friendly and professional and helped to explain things along the way . I’ve now moved into my new home in time for Christmas and couldn’t be more happier - Thank you Holden CopleyPositiveResponsiveness, Professionalism

Harvie · 27 August 2022

★★★★★ 5/5

Google

Holden Copley were brilliant in handling the sale of my buy to let. Professional and kept me to up date at every milestone. I would really recommend using their service, I will if I ever need to again! Zoe was a real credit to the team too! Very happy customer.PositiveResponsiveness, Quality, Professionalism, Value

Julia · 27 August 2021

★★★★★ 5/5

Google

Very helpful and accommodating. We came across a number of staff members and they were all brilliant, not a single difficulty or issue. We didn't end up buying from HoldenCopley in the end (through no fault of their own!), but house searching and buying can be challenging and stressful so it's great to have estate agents like HC (since there are some suboptimal ones out there!!) to make the process as smooth as it can be. I recommend them highly :)

DanT3266 · 31 October 2023

★★★★★ 5/5

Google

It has been my sincere pleasure to sell my house through the West Bridgford office. They quickly found us a buyer in a difficult seller's market. …

Steve · 22 November 2025

★★★★★ 5/5

Google

Josh was great! He showed us the property, answered all our questions and gave us all the info necessary regarding the property and the area. Thanks Josh

Alion · 29 January 2024

★★★★★ 5/5

Google

Very helpful and accommodating. We came across a number of staff members and they were all brilliant, not a single difficulty or issue. We didn't end up buying from HoldenCopley in the end (through no fault of their own!), but house searching and buying can be challenging and stressful so it's great to have estate agents like HC (since there are some suboptimal ones out there!!) to make the process as smooth as it can be. I recommend them highly :)

Dantowey3266s · 28 September 2023

★★★★★ 5/5

Google

I had 3 viewings for properties managed by HoldenCopley this week. Unfortunately, 1 property we weren't able to view due to the landlord being unresponsive but It wasn't wasted time as we were able to view the next property earlier than arranged. Although none of the houses appealed to me in the end, I have to give credit to Josh who showed me around both. He was punctual, had every bit of information to hand and showed a great understanding of what I valued in a property. He asked for honest feedback throughout and took note of it all. This installed a positive outlook to me that this is an estate agent who will work cooperatively between sellers and buyers to facilitate a sale that's of fair value for everyone.

William · 28 September 2023

★★★★★ 5/5

Google

I walked into the door at Holden Copley in West Bridgford & was greeted by a group of very competent & professional all alpha female team. My request was simple, we are moving to Wales in 4 months, please market & sell our house. The photos & Holden team passed through this phase very efficiently, & then of course we moved into the "Sale Progression Phase" in what through no fault of Holden or ours we had a few obstacles surface once the ball was rolling, This is where Karen Eccles came in, who was clearly well rehearsed in dealing with solicitors, buyers, vendors & stressed dad's (me). Karen, kept on top of the planning & where solicitors or people dragged their heals. We kept the ball rolling & got the job done just within 4 months of me walking in the door. Well done West Bridgford team Holden.

Piers · 2 April 2025

★★★★★ 5/5

Google

Josh was brilliant this evening when showing us around a property, really quick to respond to everything and very knowledgeable! Thank you!

Billie · 28 April 2024

★★★★★ 5/5

Google

Always a fantastic service working with Holden Copley - everyone in the West Bridgford office super friendly and helpful!

Max · 22 January 2026

★★★★★ 5/5

Google

Holden Copley came recommended by a friend so we went through our house sale with them and we are very happy with the excellent customer service they provided. From the initial meetings of home valuation, home photography to arranging lots of house viewings, correspondence with Liberty, Laura, Bethan, Emma and their team has been prompt, professional and personable which made the whole process pretty smooth. I would recommend using Holden Copley for home sales based on my recent experience.

Debby · 27 August 2023

★★★★★ 5/5

Google

Made the selling of my property who made it a very easy sale thanks to Josie ,Maddie Alexandra and everybody else who was involved

Steve · 28 February 2024

★★★★★ 5/5

Google

Josh kindly showed us around a property today and he was hands down the best agent we have dealt with so far! Thank you Josh

Liliana · 29 January 2024

★★★★★ 5/5

Google

Brilliant service! I decided I liked a property that was in a building where lenders weren't all too willing to lend on. Holden Copley, after a pleasant and honest viewing experience, went above and beyond to make sure I was in a position where I could find a lender and eventually buy the property. Their staff are helpful and respond very quickly, know their stuff, and aren't afraid of getting involved to help the lending process move along if a bank or building society are dithering about. They really feel like they want to treat both sides, the buyer and seller, equally, and I'd be sure to use them again in the future, knowing if get a great overall service. They also made me feel more confident and comfortable as a first time buyer and didn't treat me in any way to suggest they undervalued me or to take advantage. 10/10 would recommend!

Calum · 8 August 2023

★★★★★ 5/5

Google

Holden Copley have been completely faultless from start to finish. Jordan was the only estate agent which wasn’t pushy and did a cost-to-move plan with us. The photos were beautiful and communication with Jade was Perfect. Always helpful and quick to respond. Karen was lovely and always polite and quick to get back to us also. Not an expensive estate agents so wasn’t sure what to expect, but so pleased we used HC! Thank you 😊

Laura · 28 May 2022

★★★★★ 5/5

Google

Melissa was quick to respond and coordinate. The whole process, from start to finish, was remarkably smooth and executed with utmost professionalism.

Tatbeeq · 28 February 2024

★★★★★ 5/5

Google

Holden Copley have been fantastic in the sale and marketing of our house. All the team are very professional; in particular Zoe Garton did an amazing job, restoring my faith in estate agents. Prior to being on the market with HC, we spent 6 months on the market with a local competitor who I won't name (rhymes with Loyston and Rund), less said about them the better. Zoe organised multiple back-to-back viewings generating massive interest in our property; obtaining 3 offers in a short space of time (one on the first day of viewings). It appears that HCs database of prospects is maintained well, and the potential buyers are well matched to the property type, rather than other agents who employ a 'spray and pray' approach; this saves both the buyer and the vendor considerable time. I wouldn't hesitate to recommend HC to anyone looking to sell their home; they are professional, competitive and deliver on their promises.PositiveResponsiveness, Professionalism

Paul · 27 August 2021

★★★★★ 5/5

Google

HoldenCopley have been a pleasure to deal with. The staff are great at getting back to any queries incredibly quickly and are super friendly and lovely. Couldn't ask for better customer service from the people I've dealt with, from viewings to people in the office. I love the 360 tours they provide as it really gives you a feel for the property before going to view. This was a great feature even before the pandemic, but now it's even more beneficial. Thank you, HoldenCopley, for all your help! Big shout out to Liberty, who has been ace!PositiveResponsiveness, Quality, Professionalism

Anwyn · 27 August 2021

★★★★★ 5/5

Google

Our experience with Holden Copley has been really good. Samantha has been so helpful with getting everything done as quickly as possible to get the purchase of our first property sorted and with little hassle. Really recommend, everyone I have dealt with/spoken to has been really friendly.PositiveResponsiveness, Professionalism

Francesca · 27 August 2021

★★★★★ 5/5

Google

I would highly recommend Holden Copley to anyone looking to sell their house. From the get-go, they were highly professional and Jordan (who came to value the house) seemed more knowledgeable than agents I had round from other companies. They gave a good yet realistic valuation price (I sold above the lower band of the guide price) and I liked that their service was all inclusive with the marketing and high quality professional photos included (some places charge separately for this). Having dealt with Melissa throughout the duration of my sale, she was always extremely responsive, organised and helpful in keeping things moving along (especially when my buyer's solicitor was being extremely slow) and the company as a whole were a pleasure to work with. I would definitely use them again!PositiveResponsiveness, Quality, Professionalism, Value

Jenni · 27 August 2021

★★★★★ 5/5

Google

HoldenCopley were the best estate agent I have ever used, by a clear margin. I am 68 so have known a fair few estate agents over the years. Everything happened when it was supposed to, and how it was supposed to. In particular Lianna Vocaturo (sales progresser) was indefatigable and good at getting the buyer and seller (me) both to be a little more reasonable than they were inclined to be. Well done, team. Andrew WatsonPositiveResponsiveness, Quality, Professionalism, Value

Andrew · 27 August 2021