Every review we hold for the Arnold office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was selling a house with Holden…
I was selling a house with Holden Copley and was very impressed with the process from start to finish. The valuation was very accurate and the house sold within a week at a price above my expectations. Unfortunately through the fault of the buyer the sale fell through. Sheryl was extremely supportive and encouraging and once again the house resold within another week. Sheryl kept me informed every week as to what stage we were at and chased the buyer when needed. Sheryl is a real asset to the company and I thank her for all of the encouragement.
Peter · 14 September 2026
Agent replied · 25 September 2026
Thank you for your wonderful review! We’re delighted that Sheryl’s support, encouragement and regular updates helped you through the challenges and towards a successful sale. We’ll be sure to pass your kind words on to her and the team!
★★★★★ 5/5
TrustpilotI can highly recommend Holden Copley
I can highly recommend Holden Copley. Thoughout the process they have ensured we have been kept up to date so communication has been excellent. Their staff are polite, friendly and proactive and not at all pushy The quality of the photos were excellent and the property was valued at a competitive price. They are quick to follow up on feedback and ensure the Street App is updated which I find helpful. They have done all the viewings on the property which has been a great help. They have made the process so far less stressful due to the friendly and reassuring nature of the staff
Phillipa · 12 September 2026
Agent replied · 25 September 2026
Thank you for your wonderful review and recommendation! We’re delighted that our communication, marketing and accompanied viewings have made the process easier and less stressful for you. We’ll be sure to share your kind comments with the team!
★★★★★ 5/5
TrustpilotHappy with the full experience
Lianna was very friendly and helpful throughout our selling process she was easy to talk to and kept in touch with us regularly. We were very pleased with the whole process of selling with Holden Copley. I would and have recommended the estate agents to friends and family. Luke who was with us during our time on the market and then Lianna once a sale was agreed both stood out for quality customer service.
Eleanor · 15 September 2026
Agent replied · 25 September 2026
Thank you for your lovely review and recommendations! We’re delighted that Luke and Lianna provided such friendly, helpful service and kept you well informed throughout your sale. We’ll be sure to pass your kind words on to them both!
★★★★★ 5/5
TrustpilotKira of the HoldenCopley family
Kira has been looking after us since our initial enquiry into one of the properties HoldenCopley have listed. Since the beginning she has been honest and worked tirelessly to find an arrangement that suits both the sellers and ourselves, we have finally managed to secure the purchase so we will sadly be moving on from Kira to one of the other members of staff to aid with finishing the sale,
Bline.Oils · 9 September 2026
Agent replied · 25 September 2026
Thank you for your wonderful review! We’re delighted that Kira’s honesty, dedication and hard work helped you secure your dream home. We’ll be sure to pass your kind words on to her, and our team looks forward to supporting you through the rest of your purchase!
★★★★★ 5/5
TrustpilotWow what a great experience with Holden…
Wow what a great experience with Holden Copley, first time using these guys and I was not disappointed, let’s start with the viewing, the guys in the office did everything to make my appointment for the viewing as smooth as possible, then the viewing itself which was carried out by Simon was very professional, he was very knowledgeable about the property and made the viewing experience a good one,
Darren · 8 September 2026
Agent replied · 25 September 2026
Thank you for your fantastic review and recommendation! We’re delighted that Simon, Ella and Archie made your viewing and offer experience feel smooth, welcoming and reassuring. We’ll be sure to share your lovely comments with the whole team!
★★★★★ 5/5
TrustpilotSecond time selling through Holden Copley.
This is the second time I have sold a property with Holden Copley, Arnold, Nottingham. Kira and the team have handled my sale, now STC on this occasion. Like before, the communication and professionalism has been exemplary. I would recommend this Estate Agent and in particular the Arnold team to anyone looking for a seamless, interactive experience. Thanks so much to everyone handling the sale of my property.
Liam · 9 September 2026
Agent replied · 25 September 2026
Thank you for choosing HoldenCopley for a second time! We’re delighted that Kira and our Arnold team have once again provided such professional service and excellent communication. Thank you for your recommendation, and we look forward to supporting you through to completion!
★★★★★ 5/5
TrustpilotWe had lately twice interactions with…
We had lately twice interactions with Holden Copley & really very pleased with their professionalism. Right from first contact to the journey of purchase , they helped and supported through out. Especially Josie for her promptness, keeping us informed in every step and liaising with the seller to smoothen the process . Hucknall branch is a great team , keep it up guys !
S · 17 September 2026
Agent replied · 25 September 2026
Thank you for your wonderful review! We’re delighted you received such professional and supportive service from our Hucknall team. We’ll be sure to pass your kind comments on to Josie, who will be thrilled to hear them!
★★★★★ 5/5
TrustpilotBen is amazing!
Ben was amazing. Stuck with us every step of the way, went above and beyond to support in any way he could. He was very prompt in both phone calls and emails, kept on top of everything really well. Highly recommend Holden Copley - simply because of Ben! He deserves a raise!
Prabhpreet · 26 August 2026
Agent replied · 25 September 2026
Thank you for the kind review
★★★★★ 5/5
TrustpilotSold our house with Holden and Copley…
Sold our house with Holden and Copley and had a really great experience. Even though the chain we were in was a challenging one! I mainly dealt with Lydia and Josie who I cannot fault, both were incredibly helpful and supportive. Lydia was there for us at the start of our journey and Josie was our sales progressor seeing us through the sale journey to the end and always keeping in contact and making sure we were up to date at all times. Will definitely use Holden and Copley again should we wish to sell in the future.
Guest · 19 September 2026
★★★★★ 5/5
TrustpilotWe have used holden and copley 3 times…
We have used holden and copley 3 times over the last 10 years. We have always had a good experience, kept us updated througout. I can highly recommend them. The staff are brilliant and Melissa was the person dealing with us on this move. Thank-you. Mrs Maloney.
Maurice · 4 September 2026
Agent replied · 25 September 2026
Thank you for choosing HoldenCopley for the third time, Mrs Maloney! We truly appreciate your continued trust and recommendation. We’re delighted that Melissa and the team kept you well informed and provided another positive experience.
★★★★★ 5/5
TrustpilotThe team especially Lianna who was…
The team especially Lianna who was allocated to our property were amazing. We had lots of issues with our buyers solicitors and Lianna worked tirelessly getting advice and support from her professional network to help the sale go through. Would highly recommend
Customer · 16 September 2026
Agent replied · 25 September 2026
Thank you for your wonderful review and recommendation! We’re delighted Lianna’s dedication and support helped your sale progress despite the challenges. We’ll be sure to pass your kind words on to her and the team!
★★★★★ 5/5
FacebookUnreal experience from start to finish, all the staff are so friendly and supportive. Get the work done and got my house sold within weeks. Sales progressor Lianna is amazing and answered any questions I have. The company holds true ethical values too which makes it… chefs kiss 😙 THANK YOU HOLDENCOPLEY 💕🏠
Emma · 19 May 2026
Agent replied · 23 May 2026
That's amazing, thank you so much for the kind review!
★★★★★ 5/5
TrustpilotWe’ve had a fantastic experience with…
We’ve had a fantastic experience with selling our house. From valuing our house, photos, arranging viewings and accepting an offer and the entire process that followed. Team is absolutely great. Dealing for purchase with other estate agencies don’t come even close with professionalism and communication . Luckily in the end we have found our forever home, also with Holden Copley so the entire experience could not go any better for us. Thank you to Lianna and the rest of the team.
Edyta · 20 May 2026
★★★★★ 5/5
TrustpilotLianna Vocaturo has been outstanding
Lianna Vocaturo from the get go has been fantastic offering regular updates and also very patient with all the questions from ourselves. Doing so with a great personality also making the experience extremely personable. Very much appreciated and we will most definitely be back in the future. To highlight also everyone we have spoken with throughout the whole process have also been great however Lianna has most definitely stood out and thought it was only right to share
Sam · 17 September 2026
Agent replied · 25 September 2026
Thank you for your lovely review! We’re delighted that Lianna’s regular updates, patience and friendly approach made your experience so positive. We’ll be sure to share your kind words with her and the wider team, and we look forward to helping you again in the future!
★★★★★ 5/5
TrustpilotProperty purchase
We purchased our new property through Holden Copley and found them very professional. We especially appreciated the help from Sheryl who liaised with us and the sellers at every stage. She managed to speed things up and clarified queries speedily. It’s the first time we experienced this coordination with a property purchase and it helped achieve the completion within a three month period. Thank you to all the team at Holden Copley, we would recommend you to others.
Mrs · 9 September 2026
Agent replied · 25 September 2026
Thank you for your wonderful review and recommendation! We’re delighted that Sheryl’s communication and coordination helped keep your purchase moving and achieve completion within three months. We’ll be sure to share your kind words with her and the team!
★★★★★ 5/5
TrustpilotLianna was fantastic throughout the…
Lianna was fantastic throughout the whole process of buying our new home. She was always helpful, easy to get hold of and available whenever we had any questions.
James · 15 September 2026
Agent replied · 25 September 2026
Thank you for your wonderful review! We’re delighted that Lianna’s knowledge, communication and support helped make buying your new home easier and less stressful. We’ll be sure to pass your kind words on to her. Wishing you every happiness in your new home!
★★★★★ 5/5
TrustpilotAmazing help from the long Eaton branch…
Amazing help from the long Eaton branch for a purchase. I had an extremely awful solicitor but the support from Lianna and Laura was brilliant.
Nicola · 15 September 2026
Agent replied · 25 September 2026
That is great to hear, thank you!
★★★★★ 5/5
GoogleIt’s not often you get the chance to write a review for the estate agent representing the seller, but I felt this was absolutely deserved.
Esta from Holden Copley was exceptional throughout the process. She was understanding of our situation, genuinely sympathetic to our needs, and worked brilliantly alongside both myself and our own estate agent to get the sale over the line.
Her professionalism, communication, and friendly approach made a real difference during what can often be a stressful process. If I were ever selling in the future, I wouldn’t hesitate to want her managing my sale.
A real credit to Holden Copley, and to us personally, thanks to her efforts, we secured a home we truly didn’t want to lose.
Mat · 31 March 2026
★★★★★ 5/5
TrustpilotLianna was helpful and informative with…
Lianna was helpful and informative with brilliant communication skills throughout, what turned out to be a long winded purchase process (no fault of hers)
Matthew · 10 September 2026
Agent replied · 25 September 2026
Thank you Matthew!
★★★★★ 5/5
TrustpilotWe were kept informed throughout the…
We were kept informed throughout the process, would recommend this service. A special thank you to Sheryl Parker and all the team at Hucknall.
MR · 10 September 2026
Agent replied · 25 September 2026
Thank you Matt!
★★★★★ 5/5
GoogleWe have a great story to tell of the service we have received. We have the very sad task of selling our parents home. We initially met with Tom who was honest and very helpful to us. Once we decided to go ahead with Holden Copley the task was handed to initially Genette and then Lauren. Lauren has been full of energy sorting us out and all the home viewings hosted by Joseph and Lucy and Esta always very helpful on the phone. . We had an initial offer after a week. Sadly, that fell through, but immediate effort was made and another offer achieved after only one day. We are now SSTC and I look forward to ongoing attention through the next phase. Thank you all for helping through our sad task.
Andy · 17 March 2026
★★★★★ 4/5
TrustpilotProfessional Service
I used Holden Copley on the recommendation of a friend who had just sold their home through them. Lindsey was great and I was kept updated on developments in regard to viewings and offers. On he whole I have been very satisfied with the service, they have been professional throughout the process. I would recommend to any prospective buyers or any one considering sell a property.
Donald · 4 June 2026
★★★★★ 5/5
TrustpilotBrilliant and always helpful
From start to finish of our purchase Josie was extremely helpful and always went out her way to help.
BC · 11 September 2026
Agent replied · 25 September 2026
Thank you for your lovely review! We’re delighted Josie was so helpful throughout your purchase and always went the extra mile. She is a real asset to our team, and we’d be delighted to help you again in the future!
★★★★★ 3/5
TrustpilotI was the buyer and the sellers had not…
I was the buyer and the sellers had not even started looking for property until over 2 months after I made my offer. I was not informed of this, told at the start they wanted to progress quickly and used this to leverage a higher offer. I think this was dishonest as the sellers were not ready to sell at this point. Then they left me with no updates or information until I chased more aggressively. Holden Copley while often available on the phone were not prompt on updating me about what was going on. The person allocated to my purchase was on holiday frequently so they were often not available to speak to. In the end my purchase completed with only 10 days left until my mortgage offer expired. It was a stressful 5 1/2 months not knowing if it was going to go through or not. They were friendly and professional in their approach.
Jen · 26 May 2026
Agent replied · 10 June 2026
Hi Jen,
We are sorry to hear that you feel this way about your experience. Due to the limited information provided on Trustpilot, I have been unable to locate your details to contact you directly, as I would like to look into this further for you.
Please could you email me at helen@holdencopley.co.uk so I can investigate this further.
Kind regards,
Helen
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