Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,718 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

694

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Latest reviews from every HoldenCopley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

I’m currently in the process of selling…

I’m currently in the process of selling my home and, going forward, renting with them. It’s been a long and complicated process due to the fact that it’s a lease hold property. But we are at the business end of things now and Melissa is doing a stand up job of ensuring the sale goes through ASAP. It’s been challenging at times so thanks for all your patience. I’d also like to thank Matt, one of the Directors, who has given me some grace and agreed to keep my rental property until my sale has been completed.Also many thanks to Kerry, who is dealing with my future rental.

PAUL · 23 June 2023 · HoldenCopley Nottingham

Agent replied · 24 August 2024

Thank you for your feedback! We're glad to hear that Matt and Millie provided patient and understanding support throughout your rental process.

5/5

Trustpilot

Although the sale/purchase of our house…

Although the sale/purchase of our house hasn't been the smoothest of processes, there's no other company than Holden Copley I'd rather sell through. Thankyou to Melissa, she is always there to help, always replies promptly and is very supportive! Highly recommend & would 100% use again if needed.

Nicole · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Melissa has been really quick to…

Melissa has been really quick to respond to my emails which is reassuring when going through the process of buying and selling. She is doing her best for us to try and get the sale through - our buyer's solicitor seems to be a nightmare!!!

Julia · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Holdencopley have been amazing

Holdencopley have been amazing Especially Josie Plester, Josie has gone above and beyond, kept in touch with myself and questions have been answered in a timely manner, Josie has even given the new buyers answers to questions that we didn't have as the house is ex council so she got onto the council for us .Selling a family home is very hard 😪 but a massive thank you to Josie Plester

Doreen · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

I have had a very pleasant experience…

I have had a very pleasant experience renting a property from Holden Copley. Efficient, helpful, friendly but professional service throughout. I had a lot of help and support from a lovely lady called Lexy who went above and beyond to help me when I needed extra advice , she was professional but also personable and nothing was to much trouble. I struggle with dyslexia and Lexy prompted me of dates I needed to respond too. This demonstrates that this company are capable of responding to and accommodate clients individual needs. Thank you all

Cloud · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Incredible Service From Liberty, Lianna & Co

Holden Copley as a whole were fantastic, there are way too many people to name everyone and so I may miss some. But, from my first interaction with Joseph who came round to speak to me about putting the house on the market, to the whole team in Nottingham and Lianna from the Arnold office, they were fantastic. They handled everything for me and were extremely good with their updates always keeping me in the loop.I would strongly recommend Holden Copley to anyone looking for an estate agent.

Bradley · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Great servis highly recommended 👌

Rating only, no written review.

Craig · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Great experience and support from Millie!

Great experience with the management of my property, all thanks to the great support from Millie, senior property manager. She really understands what our interests are as landlords and customers, and has always gone the extra mile to support us and given us the best advise. Over the last 5 years, I have dealt with different property managers at Holden Copley and experienced some issues, to be honest. However, I have the feeling that our property is well looked after with Millie so we are very pleased since we started working with her a few months ago.In our case, we have an investment property and live far away on a different country. As such, we truly value communication and Millie has provided that from day 1 to keep us well informed on that status of our property.

Sergio · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

FABULOUS SERVICE FROM HOLDEN COPLEY - JOSIE PLESTER of Holden Copley (Arnold)…

JOSIE PLESTER of Holden Copley (Arnold) was fabulous.JS was the Sales Progressor for a property I purchased between February and April 2023. She was very polite, knowledgable and kept me 100% informed of the progress of the purchase.Many thanks to Holden Copley (Arnold) and Josie Plester.

Ajmal · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Great experience!

Great experience of buying a flat through Holden Copley.Specifically, Lianna Vocaturo facilitate a stress-free process. She is very knowledgeable, quick to reply to queries and concerns, and kept me informed of status throughout. Very professional and lovely to speak with :)

Khiltee · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Lianna is the one to work with!

Lianna is the one you want to support you through the sale of your property. She is absolutely fantastic a great communicator and translator of all the technical jargon that happens in the process. I highly recommend working with her and the Holden Copley team. She told me the difference between exchange and completion. Definitely 10/10 service.

Tash · 23 June 2023 · HoldenCopley Nottingham

5/5

Google

Rating only, no written review.

Alexandra-Florina · 23 June 2023 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you for the 5*!

5/5

Google

Easy to get through to, and very prompt with getting feedback from potential purchasers. Would use again.

Andrew · 23 June 2023 · HoldenCopley West Bridgford

Agent replied · 7 July 2023

Hi Andrew, thank you for the valuable feedback and review!

5/5

Google

From booking the appointment to the viewing, everything is very smooth and well communicated. Especially Josh, he is always very helpful and always turns up on time! He gives us lots of advices and plenty of information as he shows us around the property. Glad to have him helping on our property searching :))))

Kelvin · 23 June 2023 · HoldenCopley West Bridgford

Agent replied · 7 July 2023

Hi Kelvin, that is great to hear! Thank you very much for the positive feedback.

5/5

Trustpilot

Chloe was extremely helpful

Chloe was extremely helpful, professional and friendly. Thoroughly recommend.

TJ · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Thank you Melissa

I have found all staff at Holden and Copley very helpful but Melissa is exceptional not only is she a good communicator, she's very professional always friendly and gives me regular updates.

Julie · 23 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

All the staff at Holden Copley West…

All the staff at Holden Copley West Bridgford are amazing. We first dealt with Liberty who was so kind and helpful. We’ve also spoken to Laura who always has a friendly manner. There are others whose names we didn’t get but the whole team are amazing . Thank you everyone for being so kind and putting upwith our silly questions! We’d definitely recommend you!

Liz · 22 June 2023 · HoldenCopley Nottingham

Agent replied · 30 March 2024

Hi Liz, wow, thank you for the heartfelt review! We're thrilled to hear about your positive experience with our team at West Bridgford. Liberty, Josh, Bethan, Amy, and Karen, along with the rest of our team, are overjoyed to have played a part in making your selling process smooth. Your kind words and recommendation mean the world to us. Congratulations on your successful move, and thank you for choosing HoldenCopley!

5/5

Trustpilot

Very good service and informative.

Very good service and informative.Very professional too Josie was very helpful and pleasant it can be very stressful process at times but she kept me up to date and informed through all stages .

Sally · 22 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Continutity of service

Good communication from our dedicated sales negotiator Esta Dunn.Using excellent solicitors also recommend by Esta Dunn

Julie · 22 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Very professional and the staff were…

Very professional and the staff were out of this world,especially Josie

Jeremy · 22 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Thank you to Esta & Melissa

Fantastic experience with Holden Copley. Our sale was more complicated than usual but Esta and Melissa (Arnold branch) dealt with this patiently and made it as easy as possible. Both frequently in contact and were friendly and helpful through the sale. Would definitely recommend them again. Thank you to both xx

Kirsty · 22 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Hi thank you soo much lianna you are a…

Hi thank you soo much lianna you are a star, great help always available to guide me on my recent purchase. Keep up the great work.

M · 22 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Wow thank you

Wow! I just want to say a huge thank you to Holden Copley! But especially Melissa from the Arnold branch! What a rock star! Very professional, courteous and all round great human being. Thank you for making the whole buying process quite frankly, a delight. Would recommend Melissa and the Holden Copley team to anyone looking to buy or sell. Just to anyone really! You never know what’s around the corner! Thank you again ❤️

Sharon · 22 June 2023 · HoldenCopley Nottingham

5/5

Trustpilot

Holden Copley - professional and proactive

Holden Copley were a great agent to deal with. I dealt with the Long Eaton branch selling a house in Beeston. They provided a far superior service to estate agents I have dealt with in the past. The quality of the photos that were taken was high, the accuracy and appeal of the house detail and the speed that they were prepared by Chelsea was impressive. The sales team at the Long Eaton branch were professional, contactable and proactive. Our main contact was Esther who gave great customer service to us and I am sure to the potential purchasers. Finally, once the sale was agreed, Josie provided a great service bringing the sale to completion. She regularly reviewed the progress of the chain and proactively chased solicitors and purchasers as necessary. Altogether a five star service and I would thoroughly recommend the company.

Janet · 22 June 2023 · HoldenCopley Nottingham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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