Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleValued my property at £20,000 less than 2 other local agents, obviously in cahoots with the New Build agents I was looking at despite them selling a property exactly the same as mine only 4 weeks ago on offers between £230,000-£240,000! Avoid at all costs.
Gaz · 22 August 2023 · HoldenCopley Hucknall
Agent replied · 29 August 2023
Hi Gaz, thank you for sharing your feedback regarding your experience with us. We're genuinely sorry to hear that you're dissatisfied, and we'd like to address your concerns.
We always strive to provide fair and accurate property valuations based on extensive market research and our expertise in the industry. However, there might have been a discrepancy in our valuation compared to other agents. Market conditions and property values can vary, and while we aim to offer competitive valuations, we understand that different agents might have slightly different assessments.
We want to assure you that we have no affiliation with any new build agents, and our valuations are based solely on our commitment to transparency and professionalism.
We truly value your feedback and would like to have the opportunity to discuss your concerns further. If you're open to it, we would be more than happy to connect you with one of our business owners to address your specific situation. Please feel free to contact Steven at steven@holdencopley.co.uk,
Kind regards
The HoldenCopley Team
★★★★★ 4/5
TrustpilotThank you Baileigh from the Long Eaton…
Thank you Baileigh from the Long Eaton branch! Her professional and thorough preparation during our property viewing left a strong impression. Having such a positive viewing experience alongside her was truly a highlight.
Vani · 18 August 2023 · HoldenCopley Nottingham
★★★★★ 5/5
GoogleBailey the estate agent from Long Eaton, has been brilliant. Extremely helpful and kind towards us whilst we go through the process as first time buyers. Holden Copley as a whole have been really efficient and helpful, would 100% recommend using them.
Ella · 15 August 2023 · HoldenCopley Long Eaton
Agent replied · 29 August 2023
Hi Ella, thank you so much for sharing your positive experience with Bailey. We're thrilled to hear that Bailey's assistance has been both helpful and kind as you navigate the exciting process of being first-time buyers.
★★★★★ 5/5
TrustpilotThank You Josie! (Arnold Branch)
I'd like to give a BIG Thank you to Josie at the Holden Copley Arnold Branch.Josie handled my case from start to finish and was extremely helpful, friendly and professional throughout the entire buying process.Josie's communication was second to none and she always had time to deal with my queries - no question / query was too big or small.She was also extremely supportive, understanding and helpful when stressful & difficult issues arose (with the seller).Josie's first reaction was to check if I was ok.This was then followed by reassurance that she was going to sort the problem... which she did!(and very efficiently might I add too!)As a first-time buyer this is exactly the help and support you need, especially in the current challenging house market!I cannot thank Josie enough for helping me buy my 1st (dream) home!I highly recommend working with Josie!I'd also like to thank Ellie who also gave excellent & friendly customer service and help at the beginning.After not having the best experience with Holden Copley in the past, these two ladies have definitely restored my faith in the agency.Thank you again Josie and Ellie!
KTB · 14 August 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you so much for a very detailed review! We are so pleased that you were happy with our service.
★★★★★ 5/5
TrustpilotThanks Melissa!
Melissa was patient, professional and personable. She could not have done any more to assist with my purchase.
Tom · 13 August 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you Tom!
★★★★★ 5/5
TrustpilotHouse viewing
Baileigh was amazing, she made us feel so at ease as we were new to this process but she made the whole thing very easy and settled our nerves, she was very professional and made our experience excellent, We can’t speak highly enough of baileigh😚
Matty · 9 August 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you Matty
★★★★★ 5/5
GoogleI had my house sold very quick and efficient by Holden Copley Long Eaton branch. From the first contact to the final sell of the house they were faultless, very professional and a pleasure to do business with.
I do recommend them with all my heart and if in the future I will have another property to sell or buy they will be my choice.
Thank you for your help all along.
Mr Meze.
Magic · 8 August 2023 · HoldenCopley Long Eaton
Agent replied · 29 August 2023
Hi Mr Meze, thank you so much for your kind words and for sharing your positive experience with us at the HoldenCopley. We're overjoyed to know that we could facilitate the quick and efficient sale of your house while providing you with a faultless experience from start to finish. Thank you once again for entrusting us with your property sale and for your kind appreciation. Wishing you all the best in your future endeavors.
★★★★★ 5/5
GoogleBrilliant service!
I decided I liked a property that was in a building where lenders weren't all too willing to lend on. Holden Copley, after a pleasant and honest viewing experience, went above and beyond to make sure I was in a position where I could find a lender and eventually buy the property.
Their staff are helpful and respond very quickly, know their stuff, and aren't afraid of getting involved to help the lending process move along if a bank or building society are dithering about.
They really feel like they want to treat both sides, the buyer and seller, equally, and I'd be sure to use them again in the future, knowing if get a great overall service.
They also made me feel more confident and comfortable as a first time buyer and didn't treat me in any way to suggest they undervalued me or to take advantage.
10/10 would recommend!
Calum · 8 August 2023 · HoldenCopley West Bridgford
Agent replied · 29 August 2023
Hi Calum, thank you so much for your outstanding review! We're absolutely thrilled that you had a positive experience with HoldenCopley and that our team was able to provide you with brilliant service throughout your journey. Congratulations on becoming a first-time buyer! We're delighted that we could contribute to making your experience more confident and comfortable. Thank you once again for your recommendation and for placing your trust in us.
★★★★★ 5/5
GoogleRating only, no written review.
Kate · 2 August 2023 · HoldenCopley Nottingham
Agent replied · 1 October 2023
Hi Kate, thank you for the 5*!
★★★★★ 5/5
GoogleRating only, no written review.
Richard · 2 August 2023 · HoldenCopley Nottingham
Agent replied · 1 October 2023
Thank you for the 5*!
★★★★★ 5/5
Googlethank you to Nicholas for being so polite helpful , smilie and taking all his time to show me the property .
very professional indeed
thank you
Jonida
Jonida · 2 August 2023 · HoldenCopley Nottingham
Agent replied · 1 October 2023
Hi Jonida, thank you for the great feedback!
★★★★★ 5/5
GoogleEleanor at Holden Copley has been a pleasure to deal with. She has been informative, quick to keep us up to date and is always helpful.
Emily · 2 August 2023 · HoldenCopley Nottingham
Agent replied · 1 October 2023
That is great to hear! Thank you so much for a great review. Kind regards
★★★★★ 5/5
GoogleHolden Copley have been fabulous throughout our house moving journey. The whole team are helpful and knowledgeable but for us Esther has been incredible and has gone above and beyond with communication to make this journey as smooth as possible. From start to finish she has been there to help and advise with both the sale of our home and purchase of our new property and I don’t think we would’ve managed without her! We cannot thank her enough! We are so glad we chose Holden Copley as our agent and would recommend time and time again!
Mrs · 1 August 2023 · HoldenCopley Long Eaton
Agent replied · 1 August 2023
Hi Mrs Harvey, thank you so much for taking the time to share your wonderful experience with HoldenCopley! We are thrilled to hear that our team, especially Esther, provided you with exceptional service during your house moving journey. Thank you again for choosing us as your agent. We wish you all the best in your new home!
★★★★★ 5/5
GoogleNot sure which office Luke is based at, viewed a property in Wollaton Vale yesterday. Luke is very professional, very informative and very helpful 5/5
Zelda · 29 July 2023 · HoldenCopley Long Eaton
Agent replied · 26 November 2023
Thank you Zelda for the great review!
★★★★★ 5/5
GoogleGreat Service. Kerry responded all my enquiry very promptly and kindly. Smooth process from application to moving-in.
Yewool · 29 July 2023 · HoldenCopley Long Eaton
Agent replied · 1 August 2023
That is great to hear, thank you for the review!
★★★★★ 5/5
TrustpilotShe is friendly and courteous
She is friendly and courteous. She comes prepared with the information of the property, which not every agent was able to do. Wish her the best.
Mr · 28 July 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you so much
★★★★★ 5/5
TrustpilotVery good experience…
Although our move hasn’t been successful yet the West Bridgford team is very efficient and friendly in response and advice. My experience viewing the properties with Josh S has been great. He was very helpful and professional and give us enough time and space during viewing without rush. He was exceptionally helpful compared to my previous experience with other agents.
NS · 28 July 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you for the review!
★★★★★ 5/5
TrustpilotGreat response time
Great response time, very efficient and friendly, our experience viewing properties with Baileigh has been great! She's super helpful and professional.
Aisha · 27 July 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you Aisha :)
★★★★★ 5/5
TrustpilotWe are so grateful to meet Baileigh…
We are so grateful to meet Baileigh Wood from Long Eaton branch, she has the patience to answer all our our questions. She’s helping us to follow up and feedback so quickly. We really appreciate for her professional assist. =) compared to other agent we have met before, so far she is the best one we had ever met.
Lala · 27 July 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you for the review!
★★★★★ 5/5
GoogleRating only, no written review.
Finny · 23 July 2023 · HoldenCopley Hucknall
Agent replied · 26 July 2023
Thank you for the 5*!
★★★★★ 5/5
GoogleEsther was extremely helpful, knowledgeable and friendly. She made process of purchasing the property stress free. Can’t forget that we had constant contact with Esther and she made sure we’re fully informed and happy. Thank you so much!
Ewelina · 22 July 2023 · HoldenCopley Long Eaton
Agent replied · 26 July 2023
Thank you so much for a great review! We really appreciate it.
★★★★★ 5/5
Google!!Really Really Good!!
Although our move did not materialize (through no fault of Holdens'!) the team at the West Bridgford were an absolute pleasure to deal with.
Amy, Liberty, Lianna & Beth were fantastic and really supportive within the entire process and made things really stress free.
The company is very pro-active in their approach for looking for vendors for a house sale, along with a really detailed and professional brochure for your house, making it look really appealing to the market
100% recommend from myself
Daniel · 12 July 2023 · HoldenCopley West Bridgford
Agent replied · 26 July 2023
Hi Daniel, that is great to hear! Thank you so much for a glowing review, we really appreciate it and we are glad to hear you were pleased with our service and our marketing.
★★★★★ 5/5
TrustpilotReally Really Good
Although our move did not materialize (through no fault of Holdens'!) the team at the West Bridgford were an absolute pleasure to deal with.Amy, Liberty, Lianna & Beth were fantastic and really supportive within the entire process and made things really stress free.The company is very pro-active in their approach for looking for vendors for a house sale, along with a really detailed and professional brochure for your house, making it look really appealing to the market100% recommend from myself
Daniel · 12 July 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you Daniel for the glowing review!
★★★★★ 5/5
Trustpilot28 Gisbey Road - Holden Copley Long Eaton
5 Stars from us! I cannot put into words how fantastic Holden Copley Long Eaton have been during the process of selling our house. From the initial meeting through to the end of the process they really have been fantastic. I would like to highlight for us, the communication has been fantastic. Every email answered within hours, phone calls are always picked up. It really does make a super stressful situation (moving house) so much easier knowing you have a good team of people behind you looking after you every step of the way! I would like to thank the entire team at Holden Copley Long Eaton for their help and support throughout the process. Special thanks to Josie Plester, Jasmine Greenway, Kerstin Brougham, Laura Thums, Esther Tender and Jude Bush for providing us with an outstanding service and keep communication open throughout the process.
Bradley · 12 July 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Hi Bradley, that is great to hear! Thank you so much.
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