Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotJosh Stofell, Holden Copley
I was shown round a property by Josh Stofell, who was excellent. Josh was professional in his manner, clearly understood the property and its features. Josh highlighted the positive features as well as the drawbacks. I felt Josh was open and honest and was able to answer all of my questions, showing a high level of expertise in his field.I think what you look for in dealing with in an estate agent, Josh showed all of that.
Gareth · 28 November 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Josh provided you with an excellent tour of the property. It's wonderful to know that he demonstrated a high level of professionalism, understanding of the property, and transparency about both its positive features and drawbacks.
★★★★★ 5/5
GoogleRating only, no written review.
Renniese · 24 November 2023 · HoldenCopley Hucknall
Agent replied · 27 November 2023
Thank you for the 5*
★★★★★ 5/5
GoogleReally lovely staff and we got looked after by Amy. She's so kind. Also a staff member had brought in her dog who was recovering from an eye injury. The cutest dog ever...and we loved it . We are very happy with this agency.
Ruth · 24 November 2023 · HoldenCopley West Bridgford
Agent replied · 26 November 2023
Hi Ruth, ah that is great to hear! We are glad that you had a lovely experience. And, of course, we're thrilled that our furry friend could bring some extra joy to your day!
★★★★★ 5/5
GoogleHolden Copley have been amazing with the selling of our house. Joseph was very professional, friendly and was completely honest with the valuation, he came prepared and was able to show us houses from the area which had recently sold. The team in the office are absolutely lovely and have been brilliant with communication, whether that’s an email, a phone call or in person. They have done everything we asked them to do as well as giving us the best advise possible in order to sell our house. I wouldn’t go with anyone else!
Megan · 21 November 2023 · HoldenCopley Long Eaton
Agent replied · 26 November 2023
Hi Megan, that is great to hear! Thank you very much for the review.
★★★★★ 5/5
TrustpilotJosh was great in showing us a home
Josh was great in showing us a home, with an honest and clear overview. Ultimately this house was not quite right for us, but Josh was excellent and made an effort to find out what our next house needs to be for us to consider.
Sam · 20 November 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Hi Sam, that is great to hear! Thank you very much for leaving us a review.
★★★★★ 5/5
TrustpilotBailey was very helpful in showing me around
Bailey who let me in to see the property was extremely helpful and enabled me to see everything that I wanted to see. She was very friendly and went out of her way to help me.
Carol · 7 November 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Hi Carol, that is amazing! Thank you
★★★★★ 5/5
GoogleFabulous service. I would deal with them again without any hesitation
Brian · 5 November 2023 · HoldenCopley Long Eaton
Agent replied · 26 November 2023
Thank you Brian
★★★★★ 5/5
GoogleGreat viewing from Josh, very pleasant and friendly
Abigail · 5 November 2023 · HoldenCopley West Bridgford
Agent replied · 26 November 2023
Thank you for the great feedback!
★★★★★ 5/5
GoogleIt is a pleasure to write a review to express our appreciation to Lexy at Holden and Copley Letting department, who has been a very professional communicator with us.
Lexy has worked with us step by step to resolve issues with some previous tenants
Lexy was professional, knowledgeable and understanding in her approach, outlining the importance of responsibility for the property, tenants and us as the landlords, with a determination to get both parties a new contract in place, which she has manage to deliver successfully.
Thank you, Lexy
Colin · 5 November 2023 · HoldenCopley Nottingham
Agent replied · 26 November 2023
Hi Colin, that is great to hear! Thank you so much for the positive feedback.
★★★★★ 5/5
TrustpilotJosh is a Star
Josh at Holden Copley has to be one of the most professional people we’ve ever dealt with. He is so organized and so passionate about the viewings and goes the extra mile. We have viewed 5-10 houses now and Josh has patiently continued to support us as we look for the right home. Highly recommended.
Chloe · 31 October 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Hi Chloe, thank you so much for the review.
★★★★★ 5/5
GoogleVery helpful and accommodating. We came across a number of staff members and they were all brilliant, not a single difficulty or issue.
We didn't end up buying from HoldenCopley in the end (through no fault of their own!), but house searching and buying can be challenging and stressful so it's great to have estate agents like HC (since there are some suboptimal ones out there!!) to make the process as smooth as it can be.
I recommend them highly :)
DanT3266 · 31 October 2023 · HoldenCopley West Bridgford
Agent replied · 26 August 2024
Thank you so much for a great review! Congratulations on your house purchase :)
★★★★★ 4/5
GoogleRating only, no written review.
Ummul · 26 October 2023 · HoldenCopley West Bridgford
Agent replied · 26 November 2023
Thank you!
★★★★★ 5/5
GoogleExcellent viewing from Josh. Frank, honest viewing information.
Balaji · 25 October 2023 · HoldenCopley West Bridgford
Agent replied · 26 November 2023
Thank you so much!
★★★★★ 5/5
GoogleJosh from Holden Copley West Bridgford has been such a fantastic help, has shown us around a property twice now. Always answers our questions and gets back to us with any of our queries. Friendly, approachable and helpful. Thanks Josh!
Megan · 25 October 2023 · HoldenCopley West Bridgford
Agent replied · 26 November 2023
That is great to hear, thank you very much!
★★★★★ 5/5
GoogleHolden Copley is a truly outstanding company, and my experience with them was nothing short of excellent. From the moment I reached out, their staff proved to be not only great but exceptionally kind and accommodating. I was fortunate to be assisted by a gentleman named Josh, whose helpful nature and willingness to go the extra mile left a lasting impression on me. He provided me with all the information I needed, ensuring that my queries were not only answered but also thoroughly explained. The level of customer service I received from Josh and the entire team at Holden Copley is commendable. I wholeheartedly recommend this company to anyone in need of exceptional service and a genuinely positive experience.
M · 25 October 2023 · HoldenCopley West Bridgford
Agent replied · 26 November 2023
Thank you very much for the positive feedback. We are thrilled to hear that you were pleased with Josh, the team and the service.
★★★★★ 5/5
GoogleWe had some really good viewings with Josh from Holden Copley! He is extremely knowledgeable, helpful and is able to give lots of lots of information about the houses we have viewed. Holden Copley also seem really professional all round, so we had a great experience so far.
Alex · 23 October 2023 · HoldenCopley West Bridgford
Agent replied · 26 November 2023
Hi Alex, thank you so much for leaving a great review!
★★★★★ 5/5
GoogleI have personally tasted the goodness of holden copley right from renting with them in February and buying our first home, the staffs are friendly, kind and shows great interest in people , I would especially love to appreciate Millie Hasting for all she's done for us so far in making our renting and buying journey less complicated,may Jehovah credit good to her account, please keep up the good work . Let me equally add that ,their solicitors are the best of all. Thank you Holden Copley
Oyedele · 22 October 2023 · HoldenCopley Nottingham
Agent replied · 27 August 2024
Hello, thank you so much for your heartfelt and positive review! We're thrilled to hear about your positive experiences with HoldenCopley, from renting to purchasing your first home. We're delighted that our staff, especially Millie, has made your journey enjoyable and less complicated. Your kind words mean a lot to us, and we truly appreciate the recognition.
★★★★★ 5/5
TrustpilotBrilliant all round service
I have bought investment houses, used their tenant find services, become a tenant myself & used them to market my own home all through Holden Copley. The whole team are great. Special mention to Chloe & Luke who went above and beyond finding me a rental house in what is a challenging rental market
Ann · 16 October 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you so much for the review!
★★★★★ 5/5
GoogleRating only, no written review.
Craig · 15 October 2023 · HoldenCopley Nottingham
Agent replied · 29 October 2023
Thank you for the 5*s!
★★★★★ 5/5
GoogleRating only, no written review.
Saniya · 15 October 2023 · HoldenCopley Nottingham
Agent replied · 29 October 2023
Thank you for the 5*!
★★★★★ 5/5
GoogleThank you so much Holden Copley “George” was really really polite and informative about the properties we went to view today.
Really recommend “Holden Copley”
Ghulam · 15 October 2023 · HoldenCopley Nottingham
Agent replied · 29 October 2023
Hi Ghulum, that is great to hear! Thank you
★★★★★ 5/5
GoogleWhat a superb service from the Sales Team. Everyone was onboard to carefully select the buyers in order to achieve this quick sale. I would definitely recommend HoldenCopley to anyone who want to sell their property. May I say a big thank you to Jack Best and Adam and Aaron for helping me to remain calm through the process while their professionalism shone through. Highly recommended!!!
Clotilda · 15 October 2023 · HoldenCopley Hucknall
Agent replied · 29 October 2023
Hi Clotilda, thank you very much for the positive feedback. We really appreciate it.
★★★★★ 1/5
TrustpilotLauren was the saving grace in our experience
Wouldn’t recommend, poor viewings- people putting in offers without mortgage in principals in place, massively out of their budget, wanting a garage and we don’t have one, wanting a 2 bed when we have a 4 bed. Just very poor quality. The shining light for them was Lauren Richardson the photographer who came to do our pictures. She took great pictures to really showcase our home, she gave her expert opinion on styling the rooms and used her knowledge to remove things from shot to make the rooms look brighter and more appealing to more people. Thank you Lauren.
MBJ · 12 October 2023 · HoldenCopley Nottingham
Agent replied · 30 December 2023
Thank you for taking the time to share your feedback regarding your experience with our services. We sincerely apologise that your experience did not meet your expectations, and we genuinely appreciate your input.We are keen to understand more about your concerns and discuss the specifics of your experience in greater detail. Our goal is to address any issues you may have encountered and to ensure that we can learn from this experience to improve our services.To facilitate this conversation, we kindly ask you to reach out to Helen, our Associate Director for further discussions via helen@holdencopley.co.uk. Your comments about Lauren Richardson's exceptional work are duly noted, and we are delighted to hear that she was able to contribute positively to your experience.
★★★★★ 5/5
GoogleHelpful, patient and prompt response!
Well done to the team, Liberty , Maddie, Bethan and Amy! Thanks for all your patience and assistance!!
Vonia · 8 October 2023 · HoldenCopley West Bridgford
Agent replied · 29 October 2023
Hi Vonia, thank you for the review!
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