5/5
TrustpilotExcellent team
Excellent team. Very helping especially Chloe. I am glad that we chose Holden Copley.
Agent replied · 30 March 2024
That is great to hear! Thank you.
Trusted Agent profile
HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more
★★★★★
2,719 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
695
Reviews on Trustpilot
All 4 offices
Our offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
- HoldenCopley Nottingham26 High Street, NG5 7DZ1,873 reviews · 1,041 on Google (4.7)72 in the last 90 days
- HoldenCopley Hucknall33A High Street, NG15 7HJ300 reviews · 300 on Google (4.7)7 in the last 90 days
- HoldenCopley Long Eaton30 Market Place, NG10 1LT273 reviews · 273 on Google (4.8)2 in the last 90 days
- HoldenCopley West Bridgford2 Tudor Square, NG2 6BT273 reviews · 273 on Google (4.8)2 in the last 90 days
Latest reviews from every HoldenCopley office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotExcellent service for managing a rental property
I would happily recommend HoldenCopley as agents for managing a rental property. I’ve had only positive interactions with the team at the Hucknall branch. Especially Jack and Chloe, who are very professional and are prompt in getting back to you. They keep you updated on the property, with regular inspections and photos to back up their visits to the property. It’s reassuring to know the property is in good hands! Thank you.
Agent replied · 30 March 2024
Thank you for your glowing recommendation! We're delighted to hear about your positive experience with our team. Thank you for trusting HoldenCopley to manage your rental property!
5/5
TrustpilotExcellent service
We cannot fault the professionalism and support given by all the staff we have dealt with. A special mention goes to Melissa Denton who has kept us up to date at all times.
Agent replied · 30 March 2024
Hi Beverley, thank you for your wonderful review! We're thrilled to hear about your positive experience with our team. If you ever need further assistance, don't hesitate to reach out. Thanks for choosing us!
5/5
TrustpilotGreat
Daniel was great: answered all my questions about the property and the house buying process. Very friendly, professional and honest.
Agent replied · 30 March 2024
Hi Michael, that is great to hear! Thank you
5/5
TrustpilotFrom the first call to Holden Copley…
From the first call to Holden Copley Arnold branch through to tenant's moving into our property, the lettings team where professional, knowledgeable, helpful and very efficient. I would have no hesitation in recommending Holden and Copley.Excellent service from the Team.ThanksMark
Agent replied · 30 March 2024
Thank you for your kind words, Mark! We're delighted to hear about your positive experience with our team. Thanks for choosing HoldenCopley!
5/5
TrustpilotVery kind and helpful staff
I started viewing properties a month ago, and among the three estate agents I explored from West Bridgford area, Holden Copley stood out as outstanding in every aspect. A special thanks to Amy for her fantastic help and support throughout. From arranging viewings to getting the deal signed, Amy has been incredibly helpful, clearing my doubts and guiding me through the process. While I'm not done with the purchase yet, the experience has been smooth and positive. Five stars for Holden Copley and Amy's excellent assistance!
Agent replied · 30 March 2024
Hi Ravindra, thank you for your kind words and five-star review! We're delighted to hear that your experience with HoldenCopley, especially with Amy's assistance, has been outstanding. We're committed to ensuring a smooth and positive journey for our clients. If you have any further questions or need assistance as you progress with the purchase, feel free to reach out. We appreciate your trust and look forward to assisting you further.
5/5
TrustpilotLianna Vacaturo
I recently had the pleasure of working with Lianna to purchase a new dream home. From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, Lianna was professional. She was highly knowledgeable about the local market and made sure I always felt like a priority. She has really been supportive and spot on with all the up and downs we have gone through our tuff times.
Agent replied · 30 March 2024
Hi Mohammed, we are really pleased that you have been happy with our service and Lianna. Thank you very much for the feedback.
5/5
TrustpilotFriendly
Josh was very warm and welcoming, he answered all of our questions with as much information as possible
Agent replied · 30 March 2024
That is great to hear, thank you so much.
5/5
TrustpilotAmy has been fantastic
Amy has been friendly, knowledgeable and efficient. She has been so approachable and taken the time to answer any questions I've had. Amy has made everything so easy for me, completing everything quickly and being clear with what next steps were.
Agent replied · 30 March 2024
Hi Sarah, thank you so much for your kind words! We're delighted to hear about your positive experience with Amy. If you have any more questions or if there's anything else we can assist you with, feel free to reach out.
5/5
TrustpilotHolden Copley provided excellent…
Holden Copley provided excellent service throughout my experience. Their team, including Mr. Arran,Mr Jack, was professional, responsive, and knowledgeable. I appreciate their dedication and assistance in the property search process. Highly recommended.
Agent replied · 30 March 2024
Thank you so much for the positive feedback and recommendation.
5/5
TrustpilotTop class service
Lianna and the rest of the team were amazing throughout the process. Always kept me up to date and responded quickly to any queries I had. A massive thank you to them all
Agent replied · 30 March 2024
Hi Carl, thank you so the great feedback.
5/5
TrustpilotIt was great time with Nico
It was great time with Nico, viewing the property the knowledge he shared me with the property was really helpful.
Agent replied · 30 March 2024
Thank you so much for the great feedback.
5/5
TrustpilotWe've just viewed a house with Nic , what a charming young man .. very polite , knowledgeable and clearly enjoys his job .... thank you to everyone with whom we've had contact with at Holden Copley .
We've just viewed a house
Agent replied · 30 March 2024
Hi Liz, that is great to hear! Thank you very much.
5/5
TrustpilotLianna has been amazing with us buying…
Lianna has been amazing with us buying our first house. She has answered our 1000 questions when we’ve been stressing. Couldn’t ask her better!!
Agent replied · 30 March 2024
We really appreciate it, thank you!
5/5
TrustpilotExcellent service
Excellent service, and very helpful.
Agent replied · 30 March 2024
That is great! Thank you
5/5
TrustpilotHouse viewing
Viewed a house with Nicolas and Daniel they have been wonderful guides and was able to answer all the queries that we had and also showed and explained all the nooks and crannies of the houses. Great experience 😊
Agent replied · 30 March 2024
That is great to hear! Thank you for the positive feedback.
5/5
TrustpilotBaileigh showed me round the property…
Baileigh showed me round the property originally. She was very professional, knowledgeable and friendly. My offer was accepted for the house, and Baileigh once more guided me through the viewing prior to completion. Again she was very helpful. It has been a very easy experience buying a property through Holden CopleyThank youMax
Agent replied · 30 March 2024
Thank you for your wonderful review! We're delighted to hear about your positive experience with Baileigh. We're glad she could assist you professionally and guide you seamlessly through the entire process. If you ever need further assistance or have any questions, feel free to reach out.
5/5
TrustpilotIt has been a very good experiencece…
It has been a very good experience dealing with holdencopley the lady Ella Simpson who was looking after me kept me informed every step of the way and was available at all times to answer any questions I had . Very professional company I would highly recommend them .
Agent replied · 30 March 2024
Thank you for your positive feedback! We're delighted to hear that your experience with Ella and HoldenCopley was very good. We strive to provide excellent service, and we're thrilled that Ella kept you informed and was readily available for your questions. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out.
5/5
TrustpilotFantastic experience with Nico
Fantastic experience with Nic Very knowledgable and friendly
Agent replied · 30 March 2024
That's great, thank you for the feedback!
5/5
TrustpilotNicolas was lovely and was a fantastic…
Nicolas was lovely and was a fantastic help
Agent replied · 30 March 2024
Thank you for the feedback :)
5/5
TrustpilotIt was a pleasure to work with…
It was a pleasure to work with Holdencopley, it's a very professional company, They helped me a lot to find my house, they sent emails every day with new houses. Sheryl Parker was the one who was in charge in my case and she is lovely, she called me every week and updated me on my case. She did an excellent job. Thank you
Agent replied · 30 March 2024
Thank you for your kind words! We're thrilled to hear that your experience with HoldenCopley was a pleasure, and we appreciate your recognition of our professionalism. Sheryl is indeed a valuable member of our team, and we're delighted to know that she provided excellent service. If you ever need further assistance or have any questions, feel free to reach out.
5/5
TrustpilotProperty Sale
The whole sales process was straightforward, up front and well handled. All staff were knowledgeable and helpful. Special thanks to Lianna Vocaturo for handling the Sale Progression from offer accepted to Completion. Consistent communications and help very much appreciated.
Agent replied · 30 March 2024
Hi Ricky, thank you for your positive feedback! We're delighted to hear that you found the entire sales process straightforward and well-handled. We appreciate your kind words about our knowledgeable and helpful staff. If you ever need assistance in the future, feel free to reach out. Congratulations on your completion, and we wish you all the best!
5/5
TrustpilotJack and Adam Hucknall Branch
Just want to say Jack and Adam from the Hucknall branch have been amazing during the sale of my house.Communication has been excellent and they are always on hand to help with any queries however big or small.Having dealt with other estate agents for buying a new property, I can honestly say they are incompetent in comparison to Holden and Copley.
Agent replied · 30 March 2024
Hi Jayne, that is great to hear! Thank you very much for your kind review.
5/5
TrustpilotImpressed 1st class service = no stress Thanks C…
1st class service = no stress Thanks C D Eggleston
Agent replied · 30 March 2024
Hi Patricia, that is great to hear!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
HoldenCopley is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 2024
2024 2 awards EA Masters 2024 winners
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Medium (6 to 20 branches)
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Overall
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East Midlands Sales and Lettings
2018 2 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Small (2 to 5 branches)
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about HoldenCopley
Which HoldenCopley office has the most reviews?
Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.
Where are the HoldenCopley offices?
The four HoldenCopley offices, by town:
- Arnold: 26 High Street, Arnold, NG5 7DZ
- Hucknall: 33A High Street, Hucknall, NG15 7HJ
- Long Eaton: 30 Market Place, Long Eaton, NG10 1LT
- West Bridgford: 2 Tudor Square, West Bridgford, NG2 6BT
Has HoldenCopley won any awards?
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
